They did great work at a fair price. Couldn’t ask for more from a repair shop.
Very prompt service. Best value, they don’t price gouge you like most shops. Communicate extremely clearly (even printed a diagram for better understanding of a shift assembly issue). They keep in contact after services to ensure that all issues were fixed to your standards. Definitely one of the best mechanic shop experiences I’ve ever had.
Auto Repair professionalism that exceeds my expatiations. They have worked on my small 1996 Mazda B2300 pickup a few times and Ive been pleased with the QUALITY and HONESTY of their work. They give an honest evaluation and tell you the truth if they feel its not worth doing or they recommend fixing this and recommend you leave this lissue alone.They gained a loyal customer and Justin has been upfront explaining the issues to me and not making me feel like my wallet is going to get taken for a ride
I used to go here.I can not get anyone to answer the phone number thats posted on google!Whats up???
I felt they were trust worthy and didnt try to take advantage of me.
Very Nice People They Do Great Work
WONDERFUL PLACE!GREAT PEOPLE!HONEST!I wouldnt take my vehicles anywhere else!If you are looking for a place to maintenance your car dont hesitate to come here.
Good work honest people!!! Would highly recommend using them.
Very professional and friendly. They know who you are and always greet you by name. They give you a timeline for repair work and consistently meet their standards. I have been going to them for 13 years.
The mechanics.are very good at their job. The shop could be counted on to do a quality job. The one good thing about the shop is that they are honest.
Came here because my trailer lights were jot working right and i had some electrical issues. They fixed everything on my list and even added a new trailer wiring harness so i dont have to use an adapter anymore. Ive been going here for the last year and all the work that they have done on my vehicles has been great.
Professionalism at the greatest level. Me and my car loves this auto shop.. Great Quality work never any complaints, if I have questions or concerns theyve always given me advice to save money and time. Thank you Laurel Heights Automotive for all the hard work and dedication that you all provide for the community 🙏
They have been working on all our cars for awhile. No complaints about them
Always professional and top quality work. Great peace of mind knowing you have a business you can rely on to treat you fair and keep you on the road. Thank you Justin and the entire crew at Laurel Heights Automotive.
As always great service. They dont try to sell me repairs I dont need unlike other local car service places. Honest, upfront, and reliable!
I have been to Laurel Heights a few times and every time they were great! Anyone that helped me was nice and I felt like they always gave me the best price. They took time to make sure my car was in good condition with any troubles I brought in with my car.
I always have a good experience. They are very trustworthy and I know my car is safe for my kids.
I have taken my cars to LHA for over 20 years and have always felt confident in the service they provide. They are skilled auto technicians in addition to being fair, friendly and fast. Very dependable. HIGHLY recommended.
I have been going here for years and years. The service is second to none. Always friendly and personable.
They work very quickly and are so friendly! Definitely the best repair shop Ive been to!
Laurel Heights is honest and straightforward when explaining repairs. Justin runs a great shop and goes above and beyond to provide great and fair priced repair work which is why we continue to bring our vehicles there.
Quick and efficient. They figured out what was wrong with my car and were were able to fix it and get it back to me the next day. Its been running great ever since!
Laurel Heights exceeds my expectations on service and quality. I can stop in with a question or problem with my car, and feel confident with their analysis. You can trust the information received. I highly recommended Laurel Heights for all your automotive repair and maintenance.
These guys are mechanics who wont screw you because you dont understand the inner workings of a vehicle and its constant maintenance. Incredibly fair prices and great customer Service. Expect quality work from these guys.
Laurel Heights has been fair, friendly, knowledgeable, easy to work with, and good to my wife and I for six years now. Finding an honest automotive shop is rare and earns our loyalty.
I was going to give this place 5 Stars. Quick easy and cheap.Except I paid for a tire rotation and then 2 weeks later Im stranded with a flat and another nearly bare tire, which has never happened because I regularly take my vehicle in for scheduled maintenance including tire rotation and air checks. How did they rotate tires with no useful life? Thats extremely concerning and very dangerous, not to mention negligent.
This place was awesome .we had a flat and they fixed it and had us out and on the road in 5 min .awesome friendly ppl ..i will be giving them all my buisness !
I called Laurel Heights and spoke with JustinI explained my issue with car. He scheduled me next day and took care of problem. I needed car by certain time and het got that done too.I recommend Laurel Heights to tske care of your automotive needs.
Very professional. Excellent work on my car. Great customer service.
The guys at Laurel Heights are great to work with. I hit a deer two days before my family’s vacation and had it sent straight to them. Not only did they repair all of it while I was on vacation they made sure I enjoyed my beach vacation and handled the communication with my insurance company. I only had minimal communication with them and my insurance company when on vacation as they worked together to get us all squared away! I wouldn’t take my car anywhere else and really appreciate those guys going the extra mile for me!!
My family has been servicing vehicles with Laurel Heights for 15+ years and have always received great service! From routine maintenance to squeezing as much life as possible out of our old beater, LHA has always provided fair advice and service on our vehicles.
My experience here is always pleasant. Amazing customer service. They are trustworthy and upfront. I have never been overcharged and they always take great care of our vehicles. We have been using them for many years. I highly recommend them!
Justin and his team have always been great to get me in in a timely manor and get the work done fast all while providing a quality service! They are my go to shop when my truck needs work done!
These guys really are great. Unbeatable prices, honest and good mechanics, car got stuck there adter an accident and these guys helped me out so much. I definitely will be going there anytime i need a mechanic.
Great experience ! Ive been to alot of auto shops that try to screw you for your money. Brought our car in and they helped me so much. Highly recommend
These guys know their stuff and dont over charge for the service. I feel like I get great service at a fair price. If you dont have a good mechanic already, consider these guys. They are worth checking out.
Kind, personable people. Everyone that works here is honest & understanding.Prices are incredibly reasonable, service is always quick. Ive had a couple appointments where I showed up at 8:50am for a 9am, and they were done with my car by 9am.Only place Ill go!
They were very nice. I felt very comfortable trusting them with my vehicle. The only hang up I had was they told me it would take about 5 minutes and i waited for an hour.
The guys at Laurel Heights are the best.They have been providing me service since 2008. They have never let me down, they are honest and have fair pricing. Its a place any woman could go to and not fear getting ripped off.
Trustworthy, reliable and fast. Will definitely be returning.
Laurel Heights is always there for us. They are honest, fair and reliable.
Extremely fair price for services. I have yet to be lied to and that means so much more than anything to me. i moved about 20 minutes away from my previous home and I refuse to use another auto shop!! my whole family really loves Laurel Heights! Highly reccomend these guys.
They are the best!!! If you are looking for a great place for service, this is where you should go.🇺🇸🇺🇸🇺🇸
Very professional and trustworthy! I have been using their services for years and I do not trust anyone else to work on my vehicle. Always straight forward with what I needed and very good estimates. Dennis Day is one of the best mechanics in the Kansas City area!
Amazing service,We are a used truck dealer in Tempe. We were in a tight spot witha client that just purchased a used truck from us, Justin did absolutelyeverything he could do to get them up and running. I want to thankyou for helping us and its a pleasure working with you. I wish theremore of you
Good service will not try to get over
These guys are great: true, small-town honesty and integrity. Ive gone in there multiple times for State Inspections and other things, and each time, theyve been honest about what the car needed. For instance, I took a car to a Firestone in the area and they said it needed nearly $1000 of work. I took the same car here and they honestly reviewed the car and said that one, Firestone was wrong on about 97% of the things they said it needed, and two, that Firestone was way-over charging. To further compliment their honesty, they referred me to another mechanic that could do the needed repair faster and cheaper than they could. So $100 in repairs and two hours later, my car passed the safety inspection. I dont like getting my car repaired, but its a lot easier to justify when it actually NEEDS to be fixed for safety or emissions-related reasons. These guys try to establish trust instead of trying to make an easy sale based on fear.Ive referred them to other people too and theyve shared similar experiences where theyve gone in because of being told they needed a certain repair by another shop, only to be kindly informed by this crew that the car is fine and doesnt require servicing. Not many people in the car repair industry are honest enough to turn away work to build trust. Solid guys, good workmanship.
Great, friendly service. Management is very helpful. Have fair and competitive pricing and quick service. This is the only place I take my vehicles.
Ive taken my car here twice, with excellent service & friendly prompt customer service.Thanks to all the service mechanics at Laurel Heights Auto Service.
Awesome work once again!
Also friendly & caring. I trust them.
Best Place to get your car worked on. Cutest mechanics!
The guys at Laurel Heights Automotive were fantastic to work with! When our van started having issues the day before it was to be used on a road trip, we were panicking. Thankfully, they were able to squeeze us in and get our issues squared away so the trip could still happen.
Very Professional and great customer care at a affordable price
Great service all around. They’re honest and upfront about repairs/pricing and their customer service is fantastic.
I work there so I think its the best shop in town.
Honest, reliable. We dont trust anyone else with our cars. Weve been going to them for years.
Great customer service and auto repair services by very good technicians. Each time a utilizes their services I leave satisfied. Great care doctors.
50 years in the same location says alot for a business. These are honest hard working honest guys you can trust. Honest being the key word!
My aunt has gone to LHA for over 20 years. My mom started using them 10 years ago on her recommendation, and I have used them for 2 years now. Honest evaluations, great customer service, and reasonable prices. I drive from Lees Summit to Raytown for their service.
Pretty fair pricing. No complaints
Ive known Dwayne and Dennis for years. These mechanics are some of the best in the business. Always fair, honest and timely.
Reliable, honest, used them for years
Dependable and trustworthy.
An honest and competent business. I always feel well taken care of.
Great customer service and great value with quality work. The owner has a lot of experience and is a very kind person to deal with.
Honest people and fair prices
Best service best price!
I was very happy with their help as I purchased a used car. They worked me in, gave me good advice, and were very friendly.
Havent taken any of my cars anywhere else over the past 15 years great service!
They are friendly and reasonable. Great service
Ive been taking my vehicles to Laurel Heights for several years. Theyre honest mechanics who do great work for reasonable prices. I definitely recommend using their services if youre anywhere near Raytown.
Great job at an affordable price.
The most honest repair shop I know of Period!!
Ive always been very pleased with the work, customer service and prices.
Honest, quick, and cost efficient. Great team Great service!
No stress mechanic.
1st. I tried to share info about my car n got yelled at n scolded. 2nd the man I talked to talked fast n was annoyed by my questions. 3rd he quoted me a 880. Price n then additional 60 to replace lights. 4th. He charge me for bulbs that I already had. But he wouldnt use. 5th he charged me to service air conditioning system but clearly said I wouldnt have air. He said my pressure hose was leaking but I got new pressure hose summer 2017. I know it bcuz it was an 80. Hose N I had air no problem Oct. 2017. But in changing condenser n trans lines tgat brand new hose is ruined. In addition for charging to service air conditioning system 100 bucks he charged me an additional 21. For Freon. He charged me a 30. Shop fee. He never told me to fix trans line n replace condenser also included servicing air. In fact I asked him if changing condenser wud effect me having air b4 he started job. He said if I had air b4 he started I wud have air after he finished. He said he was gonna turn air on n c if it was cold n call me back. He didnt. N when he did call back it was to say my pressure hose was leaking freeon so I wudnt have air. Then when he put charge on bill he changed n said I wud have air in summer for a bit but it wudnt last cuz pressure hose leaking. I feel taken advantage of.He charge me 500 bucks for labor. He did have to take off front end to get to area he need to work on. He charge me for condenser n trans cooler hose assembly 300. Bucks.It look like thats 1 big part online. N only 200. I couldnt talk to him to get educated about my research vs his price. But internet said that job at highest should b 367.I am not sure if he over charged me or not cuz he been open 51 years n doesnt have to explain.He said he didnt want to argue but he argued about everything I asked him.In the end there is a tiny slight drag when I accelerate. No way cud he have test drive my car cuz I got it back on Tuesday n roads were icy.But. I could feel power n my car when I step on gas. If not for the slight tiny drag sometime in acceleration I wud think the car was 100 percent.I think the work is great. If not for tgat tiny slight drag I wudnt feel so sick about the 910. He finally charged me. Though he did not replace the lights over my license plate like I requested n he said he wud. 1 high beam 1 brake light n lights over my back license plate.I feel completely uncomfortable contacting them. If the drag gets worse I will. But he made it clear tgat if the same problem still exist something else cud b wrong. N there cud b more charges. I dont have any more money.I think he will deny my asking him to replace bulbs over license bcuz he said one thing n then changed it. It seem his changes were contingent upon somebody listening to him talk to me. Thurs n Friday n Monday morning he was very short n arrogant. Tuesday he was better but my questions led to my being educated. His words n me being told about him being in business for 51 years. However he was a young man n I doubt he was older than 35.In the end I am not sure whether he cheated me or not. The car had a power like when I first bought it which made me smile when I opened up on 435.But there is a slight tiny drag to it. N I dont feel comfortable taking it back in.
Awesome place they always do great work that u dont have to worry if its done right friendly employees and fair prices thanks
Excellent service with affordable prices by well trained professionals.
Good service auto shop. Family owned and only fix what is broke.
Did an awesome job at a reasonable price! Recommended!
Honest, trustworthy, and skillful mechanics with great customer service.
I have been going here for years. They are so nice honest and do wonderful work!
Honest. Id recommend them.
My family and I have been taking our vehicles to Laurel automotive for over 25 years. You cant beat their services and honesty. I wont take my automobile anywhere else.
Fair, friendly, and reasonable
Great honest mechanics
Great honest service.
The bearings in my rear differential were going bad and they replaced some of the parts that were damaged instead of replacing all of the damaged parts.One month later I had another shop open the rear end because it was making noise.The other shop says it needs to be entirely replaced.Laurell Heights Automotive does not own up to their inadequate repair job leaving me to finance the repair again
Very expensive
Dont trust.
Friendly staff