I like it in this AutoZone these people are friendly and knowledgeable. Prices are what they say. They always have 5he parts you need and if for some reason they dont and have to order it they do. Couldnt ask for a better place for all your auto parts needs. If I could use give 3 thumbs up for everyone in there. Keep up the good work
Quick place to shop. Its a hot or miss on certain parts and its more expensive than regular super stores for certain products and tools. But almost 90% of the time youll find what youre looking for if you want or have money to spend or order a part.
The staff here is always friendly, respectful and helpful. They also have excellent bilingual staff to assist those who are Spanish speaking only. They always try to move fast and make things Easier for customers. Theyre open until late which is convenient for those who work 8-5pm.I recommend this place 👌
I went to AutoZone Auto Parts to buy a Floor Mat, and I ended up buying five more Items. They have a variety of articles in stock, and when they dont have the articles in stock, they order such articles for the customers in short period of time.The same thing happened to me today, I was looking for a Windshield Wipers, they did not have it and they order it for me.Basically, they as AutoZone Auto Parts have all requirements for vehicles maintenance.
Staff is helpful and friendly but the lines are always super long and the check out there feels really unorganized. I feel like they need a really big clear sign telling people to go on one line just to buy something and another line if they need more help.
Im posting 3⭐ for inventory alone, and thats the usual highlight. Im posting a 1.5⭐ for staff. Usually its a non mechanically inclined individual, and You end up pretty much doing their job for them. Unfortunately it doesnt end there. Next up is what I call the Mcdonalds affect (you know when You get all the wrong stuff, and have to return it at the next window!) Lastly I will give them 4⭐ for their hours. I do appreciate the late hours.
Good place busy I think they need more help
Lacking product, employees and cleanliness (even for an auto store)and price is ridiculous. AN ABSOLUTE emergency with my car will have to be occurring for me to shop here again.
Store is always busy, however Staff are helpful and pleasant. They work with you and try too help at all cost.
Older Hispanic lady was very rude and lazy. She made me look for the part I needed in a very disorganized Isle which made it hard to look for what I needed( it’s her job to look for it. My mom used to be a store manager at autozone and told me I shouldn’t of been looking for my part). I guess I took long and she came over and told me I was looking on the wrong side with attitude ( I was looking for help from another worker). She had a nasty attitude and just thought it was cool to speak rudely. Do better.
Some of the people the work there dont help the custumer the way it should be .
Alex the supervisor and the other supervisor with the prosthetic leg they gave me a great service 5 star for them.
Great service helpfull a lot
Great staff. Honest. And speedy service.
Store employees were friendly. Came in for a backseat cover for my Elantra on 9/24/20 but the one cashier said the product (Body Glove) wouldnt fit. Well, as you can see, it fits just fine. I wish I could thank the 2 employees there properly cuz I dontknow their names (Spanish guy with tied up hair and the lady with him) for letting me purchase with a refund guarantee if it didnt fit.
Very nice people will help you with the smallest problem good customers service
Good place to get all your car parts gadgets and knowledgeable staff to help with your every need.
They always have what I need when Im fixing my car. And theyre close by.
By far the worst autozone in the history of autozone’sYour better off going when the females are working tried calling to see if a piece I purchased arrived and I was on hold for a hour I tried calling back they would put me on hold before I had a chance to speak and after I arrived angry and seen the had about maybe a customer at the register they insisted they were busy not to mention how much money I spent there FUNNY GUYS
First the help behind the counter needs better training in customer service. Second they need to know prices and do as the computer says. I paid over 100 dollars for something that cost no more than 45 where did the extra money go. In their pocket probably. There is no way there was over 50 dollars in tax but oh well hope that person got what they wanted with the money..... I am NEVER GOING BACK THERE AGAIN!!!!!!!!
Very busy but they had what I was looking for.
Get in the zone definitely employees always so helpful.
La verdad exelente servicio al cliente..... Excellent customer service...i love it...they help me to instal my windshield wiper.. Didnt want any money... They told me ! they love see customer happy...ill recommend Every body to go there...gracias..es bueno ver estas. Buenas acciones
I called them just to ask if they make keys there. They placed me on hold for 5 minutes, someone else picks up, placed me on hold again!!! I hung up and tried calling at 2:30pm. Guess what? The same thing happened again! Apparently even the employees don’t know what they’re doing! I’ll drive up to Lowe’s!!!
My father received great customer service here from Felix. He was very patient and helpful. Got us everything we needed and prices were great. Thanks
Very rude in the store.... No customer service manners at all...
Always busy but always helpful
Some people just dont want to do there jobs went in the store and got told all the wrong things because the young man didnt want to work or needs to be retained its coast me time and a 90 miunte ride to get parts
The workers are very helpful and they have everything and anything you need to repair a car even drywall
They ask questions that they cant figure out .WHY DO YOU THINK I GO THERE .Cause I dont know. Simple fan belt took 3 people then couldnt find it once figured it out .Staff turn over A LOT
Place Showed me Anyone Can Work @ Autozone. Was told 30minutes of a wait.Waited close to 2 to 4 hours waiting for a part. Why they brought the other Part for a different vehicle and they Had to make Double the Trips . To Receive THE WRONG PART. Anyways. Wasted my Time. For me just to pull up to the Dealership and order it myself.👎👎
Its very busy sometimes helpful the times i go theirs attitude management dont look happy to work there
Being going here for years and they showing big improvement with customer service Thanks auto zone keep up the good work
Very helpful
They have parts theyll trade for monies
Found the part we needed
What a great team member Carl is! He helped me with purchasing a battery for my hyundai elantra. He also installed it no problem!!!! He is a very pleasant person and is very knowledgeable about what he does!
I have been a long time member of Autozone, exceptional service, reasonable prices. If they do not have what you need will order get it to you with 48 hrs, love this place just use them a few days ago
Always friendly and helpful, family atmosphere....
Great service reliable products doesnt always have every part for some vechile but thats just based on the year make and model of course. Friendly people. Manager was very helpful. There always willing to help as long as its not busy.
Friendly and good service by the manager. Wish they had more varieties
Plan on a long wait and poor product selection. The staff including the security guard, however, were all polite and as helpful as can be expected given the lack of material they have to work with. I give the employees 5 stars and the store 2. Kudos to staff doing a great job in an undoubtedly stressful and hectic work environment.
Theyre doing there thing up in their.
Despite armed security they locked everything away behind the registers...Very inconvenient.The male staff are okay; the Spanish lady now? Whole different story. She’s always mean and miserable. Half the time the security guard helps me with what I need. He gets 5 stars.
Great Service! Great Staff!
Yes..I do love Auto zone.
Best place
Great place close to all residents living in reading and very helpful bilingual staff
You wait way to long, and the part I bought had to take back after four months. It left me broke down.
Very helpful!
Dont like the service
Gave a 5 star only because of Mr. Castro. Was excellent he
Great staff but dislike been follow around the store.
Always helpful and friendly I wouldnt go anywhere else highly recommend this place
Went in for a battery test and it held a charge but low charge.Jermain looked up my warranty on it and told me about a swap but the alternator might be going bad. I took the alternator in and he tested it and it came out bad.I told him I will be back for the alternator in two weeks.Thank you Jermain from the auto zone on Greenwich St.
I would like to make a comment about the auto zone at Greenwich st in Reading Pennsylvania those people that works there they done know how to treat people they treat you with attitude they are rude they need to be shutdown or something
Went there today to buy a few parts but they didnt have everything I needed so they sent me to Lancaster ave.. Not a problem... So I buy the wrong part which was my mistake so I go to return the part on 6th st which is closer to me and was told I needed to return it where I bought it. Very inconvenient especially after waiting in the long line with no air conditioning on. Very disappointed
Good people. They take good care of their customers
The assistance I received was amazing it does get busy at times.
Rude employees, no customer service, alot of loitering inside and outside. Employees like to skip people in line in order to tend to the people they know.
I called on a Saturday to see if they will be open next day, Sunday because I had to buy a product for my car & they said yes, they open at 7:30am. I got there at 7:35am & waited for 10 mins so I decided to go see if the door was open but no chance. Waited a few mins longer than had to leave. What kind of business posts hours but then doesnt open up when stated? Thats a business I WONT be going to AGAIN.
Dont go here. They sold me a head gasket seal for the exact make and model for my car that didnt fit and refused to exchange or refund me my money. Terrible service.
I recently purchased a new water pump at a reasonable price.
Very reliable, hard workers, if you need help with something their the ones to go to
Great place for your automotive need, verry helpful employees over all a good experience.
The workers here are real nice and know what they are doing...
Terrible service! Youre better off going to Walmart. Yeah its that bad. Super ghetto people and looks like theres no structure in what they all do there. The worst service ever!
It was good, excellent service.
Good customer service and good parts for your car
Very nice people and most of all honest
Good staff, mostly have what you need or it can be ordered.
I get the parts I need for a good price
Best place to go for cars parts
Never anyone to help on time always 2 ppl working lines always packed if one worker goes outside to help someone its only 1 register open and 1 person in the store.Musy hire about 5 more ppl to get things going smoothly its EveryDay not just when im there.
Good service. Very helpful.
Always have the parts I need
Good Parts store if the items are in stock!
Place is ghetto. They even have a security guard. Usually dont have what Im looking for.
Dirty parking lot
The place to buy things for the cars
Most of the time they give you a wrong part, so you have to go back and waist your time
Polite and helpful people..very friendly
Get everything for you car and more
Helpful and friendly sales clercks
Fast service and helpful staff
No drinks in this place in a line for 15 min an they dont sell drinks crazy switching to Pepboys
Very helpful.
Needed that Royal Purple I wish it was on sale though.....lol
They are friendly and bi lingual. The store is clean and compared to advanced auto prices there was a 50$ difference for an alternator nd battery
Very busy.. but fast service.
Customer experience and satisfaction.
Excellent and knowledgeable staff
I had found everything i need for my cars so far
My go to auto supply shop. Only problem is that its always packed.
Good luck if you dont speak Spanish I was in line for the longest time at least 20 minutes while they took all the Spanish speaking customers
Just need more personal
The workers are nice and helpful
Asked an associate for help sold me the wrong stuff had to go back and return it went back to using rock auto
Unprofessional employees!! When you walk in they ignore you and if you need help for check engine light they look annoyed and very lazy to help!!