We had our couch delivered 3 weeks ago with one edge bowing out. They have not contacted us about when this will be fixed. We’ve called over and over but NO ONE has gotten back to us. Not even the owner. We even called the headquarters and they didn’t follow up. This happened after waiting for 8 months for the delivery..y
Great service and sales team. We were in search of a few pieces and explained our need to the team and they pointed us in the right direction of items that were reasonably priced and beautiful.
Our salesman was a very nice man, educated in the product, didnt beat around the bush about how long it may take to receive our order. Straightforward in all areas. A lesson could be learned from this man for future salesman.A true delight to work with, wish their were more in the world like him
Everything went good. Bob is very helpful. Worked with me to re-adjust the financing as pieces came in.
Josie listened to and assisted me with my furniture needs and researched information for me.She’s terrific and I’d recommend shopping at Slumberland, Red Wing.Thanks, Josie!
I purchased a recliner from Slumberland in Red Wing. I also purchased the warranty after the salesman assured me that, “the warranty will cover absolutely anything that gets broken, etc.,…”. Within one week of delivery, the back of the chair broke and was unusable. I called the repair guy, per the warranty instructions and he informed me that it was not something that can be fixed. No problem, I purchased the extra warranty, right? However, when I informed Slumberland that I would need a replacement, they informed me that the break was not covered and I had basically thrown away $700. To top it off, I had to haul it back and forth to Slumberland and eventually, I paid $35. to dispose of it!
Went to slumberland yesterday with my son and grandson looking for a futon to use as a couch and sleeping bed for when my grandchildren come. Everyone was helpful. Dont remember his name but he explained the futons and how it would take to arrive. He then left us alone to make our decision. Everyone was informative and kind. I will definitely be back
Went in with the idea of what I wanted, Bob pointed me into the right direction. It was a fast and easy decision. I went right on my way with a smile on my face knowing I’m going to get a new bed frame soon!:)
My saleman was Artemus G. From Red Wing MN Slumberland, and i want to express how helpful, patient, and collected this gentleman was during my purchase. I had advised Artemus i had horrible neck pains, and am need of a new pillow. He asked me many questions about my sleeping patterns and positioning before we even looked at a pillow. During this time i felt as if i went to a doctor to be cured, even if my medicine was a pillow.We took time to lay me down on a similar mattress that i possess and had assumed every sleeping position i go through in the evening, and found the right one for me. The customer service in this industry is always phenomenal in my opinion, and hope this may be a stepping stone for other businesses to thrive on for their customers. Thank you Red Wing Slumberland!
Very helpful service and learned everything I needed to know about buying a new bed.
Staff, especially Josie and Craig, were extremely friendly and helpful, and helped make our visit productive and pleasant! We are happy with our purchase and look forward to the delivery of our new king size bed!
Excellent salesperson. Considerate and stayed after hours. Never said a word of staying later. Class act!
The sales associate gave us the perfect amount of assistance. He let us know he was there to help, but didn’t hover over us. We were given time to browse and make our decision with no pressure. Great experience and we will be back. Thanks, Tyler!
I had a very good experience buying our reclining loveseat freindly people who answered all our questions
Bob has been very helpful with our recent purchases at Slumberland. We initially purchased online and got the 20-24 week back order notice. When we called Bob he was able to find a similar sofa and got it in a couple of weeks. He is knowledgeable and professional and we will ask for him in the future.
Great experience today! Thank you for your patience and your expertise! We will totally come back 😀
Very helpful and attentive. They helped my find exactly what I wanted, at a great deal. They even moved furniture around the store, so I could see it together.
It was a great experience shopping with Slumberland of Red Wing! Craig and his team do an amazing job and help find what you need at affordable prices. Bob helped me piece together a great sectional to specs with the fabric I liked. Thank you Bob! Locally owned, locally operated. Highly recommended!
My experience was fantastic! I was able to get all the things I needed! Josie is the 💣
We stopped in to the Red Wing Slumberland looking for a recliner to meet the needs of an elderly relative and Robert (Bob) really was knowledgeable and helpful. He got us just what we wanted and was very accommodating. Very satisfied with the whole experience! Thank You!
I went into this store expecting the salespeople to hound us. It was not like that at all. They told us a few things about pricing sales and left us to browse. There were some pricey things but also some great bargains. There were just enough selections to not be overwhelming. It was a very pleasant experience and we will definitely be back in the future.
Josie was super helpful and very kind during the whole process. 10/10 would buy again.
Great locally owned business. We ordered a sofa here back in November. Prior to placing the order staff were very up front about the fact that it would take several weeks to get our product due to the pandemic. We still chose to order. They were very friendly each time we came in to inquire about the status of our order. The staff that delivered our couch when it came two weeks ago were very professional. I was very happy with my experience here and would recommend this place to family and friends.
Absolutely an amazing place to shop for a bed.. I was in and out of the store in 20 minutes and still bought a bed.. Very friendly staff and atmosphere to shop in.. My salesman was very much to the point when I told him exactly what I was looking for.. I will shop there again definitely.. Thank you Slumberland Furniture!!
Very friendly and helpful. Employee was knowledgeable and patient. I did not feel pressured or uncomfortable at all. Will definitely go back to this Slumberland!
Tim was very helpful in our purchase of a new bed. He helped us find just the right thing for our very small bedroom!
Craig at Red Wing slumberland was very helpful in helping us find new furniture for our home. He helped us look at different options, styles and prices to help us move towards selecting what we knew we would love. He was very knowledgeable and gave us a good amount of space to talk among ourselves and make the decision. I would highly recommend Red Wing Slumberland to friends and family.
Bob was a great help and very informative. He made our experience at Slumberland enjoyable.
Loved my experience at my local slumberland! I went in just getting ideas for a new bed, not quite looking to buy. The gentleman that helped me was very knowledgeable and didn’t push me into anything. I went back a few weeks later, talked to the same gentleman and bought a new mattress. I cannot wait!!!
Bob was very helpful and yet not overbearing.
I had a wonderful experience purchasing a mattress from Tim. I explained that I was a side sleeper with chronic back pain. At his recommendation I tried 3 different mattress lines, during which it was clear which mattress was best for me. Highly recommend!
Our sales person was so great! He listened and was helpful, but not pushy. He didn’t follow us around but was there when we needed him! Wonderful experience!!
Having bought a travel trailer I needed to replace the sleeper sofa. Jim at slumberland suggested a possible solution was a futon. After some thought it was a solution! Very pleased with service and price. Thanks Jim.
Very nice selection of furniture. They had the same piece I wanted in the clearance center and was cheaper. It was cool to see that the owner was out on the floor helping. He was really helpful.
No pressure sales! Much appreciated 🙏
I had a very good experience! The clerk was very helpful.?I would highly recommend it.
We went in looking for a chair and left buying 2 recliners, chair, couch, rug and table with chairs. We were greeted very friendly and were helped to look at the chairs and then when I kept adding more Bob was very accommodating, friendly and didnt pressure us at all. When I changed my mind on the color while he was writing up our order he changed it with no problem. We love shopping at Slumberland the people are always so nice! Thank you for your help. We cant wait to get our new furniture!
Tyler is awesome. Helped me with a couch and mattress for my parents.
Sales personnel dont bother you while you are shopping but are right there if you need help and are very helpful.
Looking for a couch and the owner, Craig, was extremely helpful in our decision without any pressure.Very pleasant experience and would highly recommend his store.
Very helpful to work out all the details. Nice products
We bought a mattress, box spring and frame at the Red Wing Slumberland. Bob was very knowledgeable and helpful. He made shopping easy.
The staff was very courteous, knowledgeable, and helpful in helping us find a new mattress!
I had no pressure from the staff while shopping for a new living room set and coffee table. Tyler was extremely helpful in finding the type of coffee table I was looking for. He walked around the showroom with me looking for the type of coffee table I wanted.
Very friendly! Very helpful!
Very friendly staff, asked right away if we needed help, but they were not pushy at all. Answered all our questions, and gave us time to think about our purchase.
This is my 1st piece of brand new furniture since I moved into my place with my children 12 years ago, im glad I cam go to slumberland to start a NEW way of living.
Great expertise on what I was looking for! I had a price, size and comfort that I wanted for a mattress and Craig showed me exactly what I was looking for. I felt totally comfortable to not make a quick decision and came back to purchase a few days later. I couldn’t find a better price. Tyler at the front desk was very helpful and made it an easy process to purchase. The loading area guy helped me put the seats down and get the mattress in my vehicle. Super easy and great to work with, totally satisfied!
I have always been treated very good at Slumberland. The furniture is beautiful and the showroom is always clean. The staff are friendly and helpful. I would recommend Slumberland for all your household needs
Tyler was a huge help! My husband and I were looking on the computer for a couch, we called the store and inquired about purchasing. After finding out most of everything is on back order because of Covid, Tyler found us a couch in stock and will get it delivered to us within 5 to 7 days, with a matching ottoman. It was a very quick process and we cannot wait to get our new sectional!!!
Typical furniture store, nothing mind blowingly original. Tim, my salesman did a great job.
We went in just looking for beds and ended up meeting Craig, he was such an excellent guy and helped us find out perfect bed in our budget! He was so kind and worked with us and made sure we got the best price! Also so glad he recommended a king instead of a queen! We love it so much! Can’t wait to go back for more household furniture!!
Their sales staff was extremely helpful in our selection.
Tyler was extremely helpful; I had a lot of specifics which he narrowed down and presented. The process was very simple and I would recommend.
People were very helpful,told them the size of room we had and what we were looking for.set us up nicely.
Quality furnishings at a very reasonable price. An excellent investment prior to moving in to my new home. The bulk of pieces I purchased were on sale that week,nonetheless all of exceptional quality. Also I couldnt be more satisfied with the service,Travis was very knowledgeable & patient,nothing but helpful. the fellows that delivered were prompt,got down to business,wrapped up the entire process quickly. Thank you all,an excellent experience!
Tim is a very good salesman. He let us look at everything at our own pace and offer assistance as we needed. He has lots of knowledge on the furniture he is selling and helped me pick out a great living set. I recommend asking for Tim to assist you with your shopping experience.
They allowed us to look around and offered help when they saw we needed it. We bought a sectional because we could buy the sections we wanted. This made it the perfect size to fit in the room we wanted it in. I wouldnt have known I could do this if the sales person hadnt helped us and told me.
We went shopping at the Red Wing, MN slumberland store for a mattress and headboard. We talked with the owner, who was very helpful, and we got just the right mattress and headboard that evening. My favorite part was how informative he was and how he let us have our space and time to think. Not pushy at all! Thanks for the great experience.
Always great helpful customer service! Would recommend shopping for all your furniture and home decor needs.
Absolutely love Red Wing Slumberland!! So easy to work with and very flexible! We won’t go anywhere but here!
We had employee Bob Storing help us. He was so helpful and had so much good information. He was fun and nice to work with and we were pleased with the service and quality of furniture we ordered
The sales person was very conscious about safe distancing and cleanliness. The online price was lower than the display tag on the furniture. He was going to accept the online price and when the item was called up on the computer it also reflected the online sale. So no issues.I will shop at the Red Wing store again in the future.
The staff in the Red Wing Slumberland are always VERY helpful, knowledgeable, and competent, all with a friendly demeanor. This is why I continually shop there when I need furniture or mattresses!!!
I knew what I wanted from a previous purchase. I told the sales person that, he looked up my purchase, and showed me what I’d be getting. Sold. Simple and easy.
Always nice store sales people...delivery was on time and furniture handled carefully....plenty of selection...
Very knowledgeable staff, and they let you browse without hounding you to buy.
Very knowledgeable sales person. Great prices...friendly atmosphere....
Sales person very helpful and knowledgeable in helping us pick out a mattress.
Friendly staff, willing to take the time to show us options and explain differences. Was not high pressure, and after explaining differences left us to decide what we wanted. Seemed genuine and appreciative during and after the sale. Will certainly go back.
Awesome customer service from Craig. In and out and addressed all our concerns and found furniture. Very friendly staff!
The salesman was just lovely! Left.me alone so I could look, wasnt pushy and when I did ask for assistance he didnt push his ideas or more expensive pieces on me. I would totally recommend Slumberland in Red Wing anytime.
Incredibly helpful staff. So friendly and accommodating. Made this a very easy purchase
I have never been in this store in RED WING before but will be returning in the future! The sales person was very helpful and not pushy and during these times of COVID-19 was very courteous to keep social distancing. I can’t wait to receive my new chairs!
Very good customer service without pressure to buy!
Great service and personal touch ... Had our best interest in mind (Bob)
Tyler from the Red Wing store was very accommodating. Let me shop with out pressure, was able to answer all my questions and let me know when items should be available.
My salesman was wonderful, respectful and had great customer service, they had offers that made it easier for me to Purchase everything I needed in one day, highly recommend. Was extremely pleased with my service and purchases today
Love going to Red Wing Slumberland as there is no pressure and Bob S. is fantastic!!
Great service TLSO was very helpful and I got a really nice chair.
Very helpful, great price, & glad I could lay on a variety of beds for a considerable amount of time & make a second trip with my own pillows before making a decision.Excited to get my new mattress! 🙂
Bought a new power reclining couch. Super easy experience from picking out which couch, fabric choices to choose from, to filling out the paperwork for the interest free payment options. It was all good, will definitely shop Slumberland in the future.
Bob was awesome! He was very thorough, so helpful, and really knew what he was doing!
Bob, the employee, did a very good job explaining everything. He was also very nice and personable, which made the experience very good.
Bob, the salesman that helped me, was wonderful. I had no idea what type of sofa I wanted to buy and Bob was very patient BOTH times I went to look and he didnt pressure me at all. Made for a pleasant shopping experience. Will definitely go back for any future furniture needs.
We went in knowing what we wanted in the Chambers line. Craig N helped us with size of corner console, and look of a side table. Very pleased with our purchase and with Craig. Thank you so much
Went in talked to the guy he let us look around then came back over later asked us if we had any questions he was very knowledgeable answered all are questions then we bought a nice couch was on sale 20% percent off was a very good experience would recommend slumberland red wing for anybody looking for furniture or things
Great service as usual. An enjoyable experience. Bob was absolutely great and the owner himself was professional and took place in making our experience great.
The guy that helped us was very helpful and informative. I love shopping here
I was greeted politely and allowed to shop at my own pace having my questions answered in an honest fashion by an individual who seemed dedicated to helping me through my entire experience of buying a new bed for myself.Thanks Tim!!
Walked in for a mattress in a box and walk out with one in my car!
Great customer service
Sales person very friendly and knowledgeable. All our needs were handled professionally.
Eric R. was absolutely great. Helped save me time finding the perfect bed, answered all my questions, and made the experience very easy. Would recommend him highly!
Thank you, Tyler, for helping us with our new furniture purchase and for staying a bit after closing to take care of us. We will have to come back another day to check out some new rugs to go with the furniture we picked out!!Thanks!!
Great staff...clean store!
Great experience. Bob was really good about explaining everything yo us. Definitely will be back
Extremely knowledgeable staff. Helpful while keeping distance. Pleasant experience.
I worked with Tim and he was extremely helpful and very patient with me. I changed my mind alot and was really decisive with my decisions. But he never complained or acted bothered. He entertained every idea I had and helped us get all our furniture to match color and fabric.The presidents day deal had amazing prices. And Id definitely go back!!!
Very helpful and knowledgable staff. Great visit.