Cristi has been wonderful to work with on a few different projects. Very knowledgeable, helpful and pleasant to work with. As a remodeling contractor, I have the opportunity to work with many salespeople and many different vendors. Cristi at CFM is one of my favorites!
My husband and I had the pleasure of dealing with Heather Hope at CFM Flooring. She couldn’t have been nicer to do business with. Always smiling and helpful and so patient with all the changes we made. She always got back to us in a timely manner, no matter how trivial our questions might be! She personally made our experience seamless and gave us the confidence in knowing we made the right decorating decisions! I highly recommend Heather and CMF!
Heather Hope has been extremely helpful in the ordering process.She is always a pleasure to work with
Jeri was super helpful and knowledgeable! She answered all my questions, showed me flooring options then gave me time to look through flooring and continued to check in with me! Great experience!
Went with CFM for our carpet, tile, and hardwood. Great customer service, prices, and always met there commitments. Great experience and highly recommend.
Easy to work with, and a great showroom for flooring options. My wife and I replaced all of the flooring in our house through them, and will be coming back in the future. Way better experience than trying to buy online.
Excellent place. George is a God of Tile. Tony is amazing at getting everything ordered on time. The staff are so patient with you. They are always busy. So be patient. But totally worth it. Will always go back for all my remodeling needs.
Lots and lots of options! Helpful staff, and late hours on Wednesday are very useful. Only downside is lack of pricing on some products.
One stop shopping. Lots of choices, but not too overwhelming. Heather is the best!!
My favorite go-to place for flooring and tiles and had been for years. This past week i decided to redo flooring in my workout room. I was able to browse on Tuesday, quickly get quotes on several products (thank you, Jaye!), place order on Wed, receive notification that product came in on Thursday, pick up and install on Friday!!!Shout out to Ricky in will-call who took the boxes out of pallet wrap and loaded them into the back of my car.
CFM is my go to for sourcing materials for my clients. They have an amazing selection and great prices. The staff is super helpful and friendly and goes above and beyond with any requests. Jaye is my main rep and she is the best! Just yesterday I was looking for a particular penny tile pattern and she pulled out a book with a custom one that was just what I was looking for! Shes so knowledgeable and a pleasure to do business with. I also use Karen to help me with my custom cabinet work and she is also great. Super friendly, great communication and she has some creative solutions for hard to design spaces. I have loved working with CFM for my design business needs!
Ive worked with Jaye a few times and she always knows exactly what I need! I walked in thinking that I was going to get the cheapest thing and she told me the pros and cons of my thinking and I ended up with something MUCH MUCH better while still not breaking the bank. She listens and gives her REAL opinion instead of just telling you what you want to hear. Going forward - Ill ask for her every time.
My wife and I have been working on several remodeling projects this past year and we are grateful and appreciative of all the excellent assistance and direction we have received from Traci De La Rosa. We wandered into CFM at the direction of our tile installer and were fortunate enough to have Traci provide assistance on our first visit. She has patiently worked with us, listening to our vision for the project(s) we are working on and assisting us with selections to create the look and feel we have described. She has a tremendous knowledge base of what products are available, which products will enhance each other and create the knock out look that we are describing. Contract Furnishings Mart has a tremendous variety of finishes to choose from and Traci De La Rosa is a delightfully knowledgeable and patient representative with whom to work.
I have been working with Tony for well over 3 years in Redmond and truly appreciate his helpfulness, his quick email responses and his awesome personality! Thank you for being a terrific trade partner, thank you!
I had a great experience with Jaye Vaughn! I am a newbie to the remodeling world and she was patient, knowledgeable, and very helpful to me. I look forward to working with her again!
Im a general contractor and have been coming to, and sending clients to, CFM for years now. Jaye and Tony are my go to for assisting myself and my clients on the finishing touches for their remodels. Great input and insight on design perspectives from both of them. I can highly recommend them!
Contract Furnishings Mart has always provided good customer service over the last 20 + years. With Tony Medecke on staff the service has become EXCEPTIONAL! He is always welcoming, friendly and professional. Tonys communication is clear and response time, rapid. He is my go to at CFM.
Great experience working with Heather Hope at Redmond CFM. She was professional and quick and went above and beyond to help us with our purchase. A nice surprise was also that she was able to find the tiles I was looking for at almost half the price compared to the original offer. Highly recommend working with Heather and the Redmond CFM location.
We just purchased all of the tile for our home remodel and had a great experience. Not only was their selection excellent but the staff was very helpful in making suggestions on colors and styles. Best of all once we made our final selection Jaye quoted us a price and actually ordered everything that same day. Our project is on schedule thanks to folks at CFM. Thank you!
We truly can say enough about Heather Hope!! She spent quality time with us, listened to our wants, and zoned in on our vision of our new bathroom. She made us feel like we were the only people she was working with and helped us in a time of crisis when our tile did not come in as planned. We came in to the store in a complete panic, as our tile guy was coming the next day. She dropped everything and worked with us to find new tile that was local so we could go pick it up. Our bathroom is real master piece and we have Heather to thank for it.
When my tile installers sent me to Contract Furnishings Mart (CFM) to choose the tiles for our two bathrooms (floor, trim, shower), I didnt anticipate such stellar customer service from CFM. Cristi in particular was fantastic--she not only offered attention to detail for the multiple orders and delivery, she also provided services as a designer that I never expected. As a designer, Cristi helped me choose tiles for a given theme and provided design choices based on my taste, not necessarily hers. She was customer-oriented, patient, thorough, and also fun to work with. It was refreshing to work with someone who seems to enjoy what she does and thus turned what could be a stressful project into a more creative project with a great outcome.
Tony is very helpful. He goes out of his way to make sure we get the products we need in a timely manner. Hes always cheerful and I enjoy working with him.
CFM/Ron McDermott...what a great employee you have in Christy in your Redmond branch!!!Within my 5 experiences with her she was exemplary in serving my product decisions, issues discontinues whatever, EVEN when Everett branch got all the sales credit.
I feel very fortunate that I met Traci DeLaRosa on my first or second visit to the store while I was planning my master bathroom remodel. She was cheerful and always ready to help even though I wasnt the easiest customer because I changed my mind frequently about my vision for the room. Traci was always patient, and with her design knowledge and keen eye for color, she helped me choose the perfect wall and floor tile for my bathroom. Then she kept me informed about my order and helped resolve a small problem that arose later. I dont know what I would have done without her help. Truly, she is amazing, and now I have a bathroom that I love!
Traci DeLaRosa has been wonderful to work with these past few months. She gives great input, is flexible and easy to work with. I’ve changed my mind about materials on a regular basis and it doesn’t faze her. You will have a pleasant experience at CFM if Traci assists you.Thanks Traci!
Great staff, good selection!
As a tile contractor ive been working with CFM and other construction materials distributors in the area for over 15 years now, and bottom line CFM is the best to work with. In particular the Redmond location has a great staff. For example I had an entire house of tile to order and Heather Hope had helped maintain a high level of customer service by continually going above and beyond in assisting me in getting that project completed. Its great to see the concept of good customer service hasnt become a lost art!
Best showroom selection for flooring,tile and the like. Very professional staff. Dont waste your time at the box stores.
Waited out in the rain to get in. When we did finally get in, there was no one to help us. Beautiful showroom, but prices were too high.
I was brought here by my contractor and love the tile selection. I later went by myself a couple of times for additional tile purchase. Staffs are very friendly and extremely helpful. I’ve personally been helped by Traci and love her. She is patient and knowledgeable and fun to work with. The glass mosaic tiles they have are so beautiful. I got all my remodeling tiles from them and really love how they look on the floor and wall.
Great selection! Great service!
Over the years we have worked with the Redmond office. Everyone at CFM provides excellent service.
This is a great place to get flooring. Thomas Jarbeau was the sales rep. I am the owner of Hawaiian Construction LLC we have been sending all our clients to Thomas.
Great place for your tiling project- good selection and prices. All employees were helpful. Sales representative, George Geare sealed the deal with his help and expertise.
The best store for tile and flooring. The service is great as well.
I regularly shop and buy here for my clients. Great leading line samples! I often connect with Jaye, George and Tony here.
CFM has been a great resource for our remodeling project. TraciDeLaRosa went above and beyond to help us choose the many different materials we needed for our project. Her attention to detail in ordering and quick responses were super! Thank you!
Thank you George Gear!You saved my project. I am looking forward to continue doing business with you. CFM is lucky to have you.
Traci Delarosa was wonderful to work with on our kitchen and bathroomremodel. She was so patient and helpful! She went out of her way tomake our purchases easy and pleasant. Her customer service wasoutstanding and I really appreciated all her help!
Great selection under one roof. Jaye Vaughn is the best. She is efficient, knowledgeable, and helpful. Highly recommend Jaye and CFM Redmond!
When I first went to CFM, no one really wanted to assist me with what I need or helped suggesting products till I met Traci Delarosa. She is excellent at customer service. She goes above and beyond her job responsibilities. She makes sure that I or other customers get what we need and always contact us for updates. Even when shes busy, she doesnt hesitate to pick up phone calls or greet other customers when she sees them walking in. Also, I wanted to thank the tall George (not sure what his last name is). He helped me couple times carrying samples out the door. No one in that showroom would offer to even open the door for me but he just came and ask if I needed help. I think these 2 people should get the employees of the year.
Anastazia at CFM in Redmond is AWESOME! We had a very pleasant experience working with her in person on 3/17, and equally so on the phone this morning (3/25) ordering LVT for our home remodeling project. Shes just consistently great and made our buying experience at CFM a true delight!Great, friendly customer service is very uncommon these days. Anastazia is a breath of fresh air and greatly appreciated - THANK YOU!
We had a great experience with George Geare at CFM in Redmond. He spent several hours helping us pick out flooring for our new home. We selected engineered wood and carpet. We have no background in construction or design. George not only explained the various types of flooring but also helped pick out an excellent color and finish for our family’s needs. We have gotten many compliments on the flooring. It’s such a very big purchase. It’s a relief to know we will always be taken care of at CFM.
We were looking for tile and went to the Redmond location; they have a very good selection. Id also recommend Tile For Less.
I am contractor who has worked with Contract Furnishings Mart for over six years. Throughout that time they have provided beyond exemplary service and the quality customer care that youd only hope for from the very top tier of companies.They are always prompt, courteous and professional. My orders are all checked through thoroughly and when working with CFM I can relax knowing that they are taking care of all the details so I dont have to. From the help desk staff to the Redmond manager, Paul, they all treat me and my business as if I were their primary customer. Its a pleasure to do business with such a professional company.
Sadly, wholesale only - normal folks cant buy their stuff. But you can look. They seem to have best tile selection on east side, and dont seem to mind answering questions ( if their not to busy).
Excellent service and excellent pricing and products. We renovated our entire home and were extremely pleased with CFM. George Geare was with us every step of the way. Thanks!
Very good service and advice. One stop shopping for the floors, tile, and flooring.
Update of previous negative review. CFM went out of their way to solve the problem caused by our miscommunication. I had hoped my situation was not the norm, turns out it was not. I will be using them in the future. Would be 5 stars if things hadnt needed the correction
Prices are fine. Selection is fine. But its too much work flipping through all those tile boards. And staff are not helpful.
A great place for all your flooring needs. They really take the time to get to know you. Ask for Ron. He will take care of you.
I was shopping for a new bathroom tile and the whole team at cfm Redmond were so helpful, knowledgeable, friendly and WOW their selection and prices are amazing. I will always go back for all my home improvement needs. And Ill be sending my friends too. :)
I’ve been working with Traci Delarosa at CFM and she is outstanding! She looks into things for me, gets answers to my questions from their vendors, helps me select items that work together well, and is just a really nice, helpful and fun person! I’m doing a lot of remodeling and Traci has been EXTREMELY helpful. I highly recommend this company. They have an excellent selection of quality product options to fit your needs! And Traci can’t be beat for customer service!! Really appreciate these folks!Lynn S.Snohomish, WA
Fantastic selection combined with a highly skilled and personable staff makes this my go-to place for remodeling jobs for my real estate clients!
My husband & I needed to pick out carpeting for 3 bedrooms, shower & floor tile for our master & main bathrooms as well as quartz countertops. We also needed to choose flooring & a countertop for the laundry/pantry...and we were dreading the whole process. However, when we got to CFM, Tony Medecke helped walk us through the whole process with professionalism, kindness & humor. The product selection was good and the rest of staff were pleasant & helpful as well. We accomplished all we set out to do in just a few hours & actually enjoyed the whole experience much more than we thought we would. All in all, we were very satisfied with CFM.
Great selections and helpful staff.
George is the best, very helpful. Great prices
Fantastic selection of flooring options whatever you need Tile carpet marmoleum vinyl anything else you need theyre super nice people and very friendly there
I’ve been dealing with CFM for years now for all of our remodels. CFM is a one stop shop supplying everything you need all in one place with one point of contact.I’ve worked with Kim for a long time now and can not recommend her enough! She consistently goes above and beyond the call of duty and when thanked says “it’s my job”.If your a busy contractor save yourself time and aggravation dealing with the inadequate service you get at the big boxes and go see Kim and crew at CFM Seattle.RoyDun Rite Remodel
I purchased hardwood from CFM Redmond for a condo unit. Some of pieces in the boxes had significant damage which I didnt realize until I brought them home.I contacted CFM and Ron, the manager, gave me credit for the damaged pieces and supplied an additional new box. Ron was very professional, immediately remedying the situation.A+ customer service. I would highly recommend CFM because of professionals like Ron who really care about excellent customer experience.
Incredible selection and wonderful, knowledgeable staff. As a Realtor and Contractor team, my husband and I consider CFM as one of our top go-to places.
I’ve visited this location 3 times now and the staff is always so unfriendly and today when I had much more communication with them, the gentleman who works the front counter was extremely rude and unwilling to help after an error was made on the store end on a selection that is not being made any longer. I literally left this place being so frustrated with the way I was being treated and will place my orders elsewhere. No way does this place deserve my business
Outstanding experience with staff, amazing selection of top-quality materials and responsive to questions and adjustments.
Alot of carpets which we will order from them. Very nice people.
Been here a few different times, recommended by a few different contractors. Staff is friendly, helpful, and actually available.
Just tell them a contractors name and buy direct. the idea that they are wholesale is a farc.. Marketing ploy. This place is retail all day long
Rodney at CFM has been great to work with. He knows his stuff and is always quick to respond. He quickly learned what products I like and how to get the look I was after within my budget. When we had a problem with some glass tile that came in looking less than perfect, they quickly made it right and found me a comparable product and matched the price of the first. Rodney/CFM have been very professional and a pleasure to work with.
Great selection of tile, carpet and hardwoods to choose from. The staff is very knowledgeable and helpful.
Rude Staff - Go to the Seattle location instead they are professional there!
Great choices and excellent service 👍
Warehouse worker very unpleasant to work with.
Huge selections for any material you need
A lot of variety and very good attention