Purchased a RC car a few months back, it was around $80, nothing fancy but something fun for my son to mess around with. I charged the battery up fully, which took around 3 hours, hooked it all up and it ran for about 1 minute before it died. I thought it could have been a bad charge, so repeated the process only for the same thing to happen. Took it back to hobby town for them to look at. They said they had “tested the system” and it all worked fine, said that it ran for 30 minutes no problem. I picked it up, charged the battery, plugged it in. Guess what happened, it ran for 1 minute and died. Now, could it be user error? It’s plug and play, not like I’m priming a carb here. Called them back and they say “I’m not sure what to tel you”. Well I guess I don’t expect much, but maybe an exchange for a different product. This place is pretty sub par with any sort of options. I’ll probably avoid this business going forward

Nice backup location I like to go to when I need a certain paint, tool, or Im looking for random model kits (Gunpla is my primary). Usually decent stock too.

Great local shop with a wide range of hobby items and supplies. I picked up some Gunpla goodies. Good prices and helpful staff.

As convenient as online shopping has become, it has brought about the demise of family owned hobby shops, here as well as around the country, The Hobby Town chain has become one of the few remaining options for kits and supplies and the opportunity to browse and geek over all the cool stuff. The Hobby Town has a strong RC car vibe, but maintains good stock of all RC goods and kits, as well as plastic models, rockets, all sorts of supplies and model paint.

Love this place! Tons of selection whether it be on land, in the air, or in the liquid. I got talked out of upgrading and ultimately spending more due to my sons overall experience. Cant ask for more.

Always good service and staff. They were closed though when it was hot weather one day I drove 50 minutes to get there and they had a sign on the door saying sorry no a.c. closed

All I want is quadcopter hardware, and would love to pay a premium to get it in person, but they have no plans to ever stock anything for them. I understand their issue with margins, but as a hobby rc shop that refuses to participate in part of the upcoming section of it, it feels like theyre an old shop thats not changing with the times. Ive generally had good interactions with the employees, but there tends to be waits, and Ive just rarely been able to find parts Im looking for

My boyfriend loves these place it has really nice puzzles and stuff for projects like airplanes, and cars

Nice place for hobby related items rc trucks rc planes model kits and more

Hobby town is great but theres an older gentleman that when requested a work order estimate on rebuilding a E-Maxx aft it got destroyed in a separation by my ex he refused so I went elsewhere to get my truck worked on at Broadway Hobby and I also ended up purchasing a Arrma Vortex there also. In all I spent over $1000. Now I only buy parts at hobby towns because its 7 miles from me but I go to Broadway Hobby and J&S Hobby for all my major purchases. Ironically I purchased the E-MAXX at hobby town 15 years ago. You lost my business mostly.

Its an awesome place!They have a wider selection of quality RCs and parts than any other shop Ive ever walked into... Do yourself a favor, visit them.

This is a great place that has a good selection of models and accessories in stock. My go to place for model supplies and paints. My only gripe is they have only ever used one register and if its busy, checkout can be a little longer than it need.

Keep hobby shops open and buy from them instead of amazon. Lots of great things for both kids and adults!

Great staff makes all the difference. Plus they had the goods today!

Very helpful had most parts in stock. Parking lot is under construction so you will need to park in someone elses parking lot 7/8/21

Staff is super friendly, organized, and knowledgeable. Our familys Radio Controlled RC Transmitter was having issues. They helped us figure out what we needed to get a replacement from the manufacturer. Paul went out of their way to help us get our replacement quickly once we had all of our paperwork put together. It was easy once they talked us through how to do it. We will continue to shop here always.

Hobby shops have largely disappeared in the AA (After Amazon) days, but this shops reminds me of why its fun to actually go to the store. Great selection of remote control planes and cars, and a couple walls of plastic models, paints and other supplies. Be prepared for sticker shock, but prices are comparable to what you find on line.

My new favorite place.

Really good service and great selection of models.

Love the rc hobby this is a neat place

I have been in here multiple times in the past week. The employees are helpful and the prices are fair.

Good hobby shop, i go there for all my traxxas stuff and they usually have what im after

Super nice employees! Great place!!

Mask nazis.Other then that, good store with some serious RCs, small model vehicles, hobby paints, a few board games, an isle dedicated to model trains which is really neat, and some kids toys.

Awesome shop, open during a wide range of hours. Usually has anything you will need for building models (selection is great), and will order anything they dont have in stock. Staff is super friendly and respectful. Bought an air compressor that didnt work when I got home, and they took it back for full refund no questions asked. Great place to just peruse.

Great place to get your RC fix. Staff is friendly and knowledgeable.

Severely lacking in gunpla options

There are very few types of gunpla. price is expensive

Store is great. Avoid Alex with the tatoos on his left arm. He doesnt care much about helping anyone.

Ronald Kruml is entirely wrong, this store has a MASSIVE model selection! The train section is decent too with a ton of different set kits, scale accessories in different sizes, what more could you be looking for? Massive selection of rc cars, great selection of planes. This store is fantastic! People are super helpful too!

Mostly models, but they have a decent selection of paints and other tools for miniature painting, a smallish kids section, minimal model railroading, and quite a lot of model rocket and RC vehicles, parts and supplies. Very friendly staff.

Good store for rc hobbies

Always a pleasurable experience when I visit this store, the employees are very helpful and knowledgeable.

This place is dream shop for kids. Specially middle school and high school. Small kids get toys and gifts everywhere. But if you need grown up kids gifts then this is place to go. RC planes, RC boats, drones, robot kits and many more games. We bought horizon RC plane.

Too busy with other for any customer service. No parts on shelf.

Super knowledgeable

Called in advance looking for something, they said thay had in stock. So I drove 20 miles to find out they most definitely did not have it. They were nice and all but huge waste off time.

Great staff, good products.

Good selection but price compared to online stores

Awesome place to get kits! a good selection of paints and supplies and the prices arent that bad either! I do suggest looking at online stores before deciding to buy any kits because sometimes their prices are a little too marked up for my liking but luckily that isnt too common. Guys who run it are nice and know their stuff too. Also a plus for being accessible!

Good shop for new hobbyists or longtime fans i spent a few hours with my daughter checking out drones and airplanes this summer as we just got into the sport and they were knowledgeable and helpful.

Helpful staff gave me lots of info without me even buying anything

Super helpful for people getting into painting models or looking for gifts for friends.

I dont know how this place stays in business. Both in terms of how I was treated, and how I saw them treat every other person in the store, the entire staff treated everyone as though they (the customers) were one big annoyance - as though they did not want to be bothered. As to the store itself, I would describe it as a very shallow river. They have a variety of things from plastic models to remote control planes, but not much too choose from in any one type of thing. I will not be going back and if I knew what I was going to encounter before I went, I would not have gone at all.

Just picked up 4 losi lmt thank you Tom and paul

Great place to buy all your airplane rc needs

Just go and see for your self!No good!Rude

Good selection of RC Plane parts.

Model stock very low. Service good.

Needed help. Was willing to buy whatever it took to fix an issue with my rc car. But if the fix didnt include me buying a brand new rc car they werent trying to help me out or share some knowledge with a newbie. They made it seem like this issue is not fixable at all and the only thing i should consider is buying a brand new complete setup at their marked up prices. Everything i asked came back around to that for some reason. Would give any advice unless its buying a new one. Thanks. Drove from SeaTac to redmond to get some in person help with some people that know way more than me but it was a wasted trip.

Awesome place to go for remote control vehicles from inexpensive starters for kids to high end for kids/adults.

Awesome staff, lots of inventory

Nice hobby store next to Redmond Town Center. Parking isnt ideal and you may have to find a spot down the street. They have a big selection of RC car and plane kits and parts, models of all kind, paints, and other miniature hobby supplies. Staff is friendly and helpful.

Went in to purchase a RC car for my sons birthday. I needed advice and information and the two associates were very helpful. They not only took the time to help me but to politely excuse themselves to help others. I felt their service was great and will happily return.

Great place for all different types of hobby goods!

Local franchise of the Hobby Town Corp. Lots of RC aircraft and vehicles. Few plastic models, fewer model railroading materials.

Its ok ...well if what you are looking for is there then its an awesome place and deserves 5 stars. As it is with every individual in the world when shopping anywhere for anything.Right?

Great selection of Gundam models here. They frequently restock so its great to stop by randomly to see what they have. Very nice and knowledgeable staff.

Great local hobby store. Very friendly and helpful. Prices plastic models, paints, and glue are pretty competitive with online

I called to see if they had an item and they said NO. I went there and THE ITEM WAS RIGHT THERE on the shelf! too lazy to look I guess

Nice store, knowledgeable staff, but no FPV drone products.

Always have my rc stuff

Service was not great. I walked in and they asked me if I needed help. I asked if they had a particular drone in stock and they were kinda cold like I was inconvenience them w my questions and just pretty much told me to kick rocks. They didnt reccomend anything just told me j wasnt gonna find it there so I left

Excellent crew helping those not in the know when it comes to wall the various intricacies of hobbies and racing RC cars. They have a broad selection of balsa wood parts and toys for all ages. Highly recommended for the amateur hobbyist.

Find just about what you need. The staff is very helpful. My grandson loves their model selection

Came in to buy some small socket wrenches and ended up buying the wrong size despite buying a full pack with multiple sizes (completely my fault). Was unsure if I could return them but the guy at the counter was super nice and it wasnt a problem at all.

Nice selection of r.c. planes and cars. Also traditional model kits. Paints and accessories available. Helpful and knowledgeable staff.

Great little shop with a good cross-section of modeling, RC, rail, and all the tools to go with. Great for gift shopping for a crafty person or a kid who does modeling or RC, and theyre always happy to help you problem-solve, whether on a planes bad radio or issues with airbrushing. Lots of good scratch-build materials, too: wood, metal, and plastic.

They will sell you things (radio controll units) but thg hen after sale, xxv lk aim no knowlege as about how RC Controller works. Very poor in store performance and/or knowlege and willengnes to help

I always enjoy going there, they are able to answer any question dealing with my hobby preferences, and if the items I need arent in store, they make sure its there in a week or less. Superb group of guys working there, and always a new experience to be had.

Very diverse selection, with a little bit for everyone. Most extensive in RC airplanes and drones equipment and model making, but also ample games, toys, and other hobby supplies. Very friendly.

Love this place. Ive been going to Hobby Town USA since i was a little kid. But they have really cut down their train stuff which makes me sad and remove a significant portion of my reasons to shop here.

Best hobby town around. Dont go to the everett one

Best R/C hobby shop on Eastside, possibly in entire Seattle metro. Staff knowledgeable & helpful for fixed wing (airplane), drones, surface (badgers, on-road racing, crawlers, drift, etc). Well stocked supplies and parts.

Nice place, with a great variety of things for every age, and a very friendly staff.

I came in as a family of 6 (4 little ones). Not once did anyone say anything to us. No greeting, no one came to help us in all of the 10min we were there. We were debating on different STEM sets for our kids as we have different ages. Ended up leaving with nothing.

This store has so much cool stuff. RC cars, boats, planes, drones. Awesome paint and tool selection as well as science items and toys. Best Gundam model selection and pricing around. Friendly helpful staff too.

If you are looking for good quality gundam in your area this is the place for you other things are also good quality such a very friendly and knowledgeable staff on all of the hobbies that are there highly recommend

Regular customer purchasing things ranging from Gunpla kits to super glue to Tamiya cars. Employees are always very friendly and helpful with helping you find things, that is until you mention the word Refund, was immediately treated with suspicion and doubt when they couldnt confirm whether or not the product I was returning was used or not (it wasnt) and was given an attitude throughout the whole ordeal. Hope $20 and the attitude was worth losing a regular customer.

I have had a very mixed experience here. Im conflicted, because this is now the closest place for me to get certain supplies, such as Mr Color paints. I have had great experiences with employees in the past, but terrible ones lately. I used to occasionally call and ask of they had a model kit in stock, and they were helpful, until my last call.I asked of they could check if they had a model kit in stock. They did, but asked me to call in the morning if I wanted it reserved because they only do holds for the same day. Reasonable. I called the next morning, and whoever answered the phone kind of berated me because he didnt have time to look at the shelf to see if it was still there because he was helping someone, before hanging up. Im not sure why he answered the phone in the first place of that was the case. I then decided to order the item online for in-store pick-up just to make sure it would be held for me. A few hours later, I made it over there (I dont live nearby) and found the item on the shelf, thankfully, and purchased it. It wasnt until the next day that they emailed me to say they could not complete my order. The reason was obviously because I had to grab it myself before someone else had.On my next two visits, I waited for about twenty minutes at a time at the checkout counter while the employee tinkered around with another customers RC car. The second time this happened, it took an irritated family who had been waiting next to me to ask to be checked out a couple times before he reluctantly walked over to quickly do so. Between becoming irritated with me for asking about a product and waiting so long, it seems like my money is an inconvenience to them.Despite all this, Im giving them three stars because they have a nice supply of goods and serve as hosts to some hobby meetups. I really hope theyre able to improve and make the shopping experience there more pleasant. Im not sure of theres some kind of additional stress on the staff as of late, and I can empathize with that, but I dont really have anything to do with that.

In this past year this place has really shined. All the past problems gone. The staff is friendly and often have my parts needed. Love the scale stuff here, pretty diverse for the total hobbies they carry. A much nicer trip than up north to Everett.

The guys are great and will order anything they dont have in stock with a smile! The only place I spend my allowance!!

I like that this store keeps going. The internet has everthing but it is nice to walk in and buy RC batteries today.

I try to buy local before heading online. Got a nitro RC car and needed a few ‘starter’ items. Thought I’d give Hobby Town a try. Ratings are all about customer experience. Not only did I feel like I was putting the counter guy out, I really didn’t get the feeling that he cared about my questions. New to the RC world was a perfect opportunity for him to really engage (I was the only person in the store). But instead he tossed a few items my way and said it would work fine. The next day I called because I believe I have a defective power converter. Sadly, whoever I spoke with on the phone, said that’s probably normal, and just don’t leave the battery on longer than 8 or so hours. Wow, what service. Sorry HT it’s AMZN for me moving forward.

Went to the shop last night, the staffs were fairly friendly, and they were building a model of their own while i was there. their knowledge regarding model building were rock solid. i did not give this store a 5 stars, because i was there specifically looking for gundam models. despite the fact that they do have gundams there, the amount of selection is less than ideal. but they do have great stocks for other kinds of models. would recommend this store to other people.

The customer service is hit or miss and always seems to come with an attitude that makes the customer feels as if he/she is wasting the employees time. However for the convince of being able to drive down the road and pick up my drone parts apposed to waiting for a shipment from china I would gladly deal with the grouchy employees and even pay elevated prices to get my drone in the air asap. But recently I purchased a defective part from these guys and was offered no recourse or resolution for my purchase. I am out the money and out of luck. Do yourself a favor buy online. Dont patronize a business that doesnt deserve it.

Would not look for a part that was delivered in shipment. Said they might get to it tomorrow and I should just try back the next day (like thats going to happen). Business must be booming to be able to treat your customers this way! Ill be ordering my parts online and wait from now on rather than support this place. Its a shame, as this is the only hobby shop around the area. People deserve better!

Good selection of Vallejo paint, not a full line but works in a pinch. A small selection of airbrushes and some parts. They also have a good selection of RC equipment along with other hobby items.

This is a great hobby shop! They have lots of popular rc car models & parts on hand. However, they will tell ya when you should shop online for better deals and hard to find parts. This is a very busy shop too! So dont think youll get all the attention when ya walk in, but they have lots of answers when they have time. There is also a big toy section with all the great toys youd expect. All in all, this is a great place for kids of all ages and I could spend a whole paycheck here!

Amazing Store. I go there every Wednesday and sometimes Sunday. They have great employees and great products. Everything i need

Consistently excellent customer service - always willing to chat about your project and needs, and help you do it right the first time. Huge selection for model builders and RC enthusiasts.

Great place to find gifts for teens, guys, kids!

Patient with a newbie and carries many parts with hood knowledge. Ive started racing so parts are now limited but still worth a trip for all our hobbies, slot car, rc buggy and truck, model rockets, paint.

Always a great place at all locations!

These guys are very helpful. I biuld crazy fast RC cars. Not a one is stock. I use parts from 3 or 6 driffent brands on one car. If Im looking for a special part a certain size. They can find exactly what Im looking for. Very professional, but yet very fun just to hang out with the guys as you shop. They live anything RC you know.Hey Mom or dad grab the kids and down there. They also have pine wood Derby car kits, and games, models, wood burning kits, and trains and track, with lots of accessories for of the above. Prices are extremely competitive.Im a very satisfied customer.Thanks guys you rock. Sincerely, Lonnie Clausnitzer

I was in the Seattle area on business and went by the store to buy something for my son. I ended up buying the Haynes 4 Cylinder model kit. Once home back in Oklahoma me and my boy spent a couple hours assembling the kit and it did go together okay. Unfortunately the little electric engine died within literally 1/2 of a second. Completely freezed up and fried to where even the little electric timing light would no longer come on. I contacted the store and although the fellow was polite, he could offer me zero help other than to call the manufacturer, of which he wasnt sure exactly who they were. I will say this, and I say it as a retailer myself; you have got to back up your product if you are going to stay in business. Stuff you sell is going to occasionally die or have warranty issues, but if you are going to stick around, make it good, have solutions and options for your customers. At the very least be willing to contact the manufacturer for them or to facilitate contacting them. Dont take peoples money and then leave them sitting there trying to get solutions on a warranty problem without help. I dont expect this store to survive if it does business this way. Nothing personal on the guy I talked too but his boss must have been a turd because he had ZERO options for me. Heres some free advice HobbyTown - HAVE SOME OPTIONS. Do the right thing and make it right. Very disappointed and I can see why these guys have 3 stars barely. The customer service is not up to par. Not that its rude, it just doesnt solve problems.

Love the parts i will come soon tho couse i need a new charger for my truck thanks evrybody and hope i get a discount.

These guys may have several items that are hard to find anywhere else, but their customer service stinks. From being completely unavailable to help to sounding like they dont want to help to miss counting what you purchase to just being generally disengaged. It makes me not want to go back to the store. I agree with the other post that unless you are interested in buying their RC stuff (especially the expensive RC stuff) they could really care less that youre there. As if theyre really just there to play with the toys themselves.

Decent selection of RC options. Another great place for gifts.

Good local hobby store. Decent selection of parts and accessories for current products.