We have purchased several appliances from Dailey’s. They sell high quality products and have great customer service. Great customer service is hard to find, but not here. Corey is the salesman that helps us and he is amazing.
Got 2 appliances. The installation was hard to coordinate, and poorly managed. I got surprised by a $950 installation fee. Then after 2 uses, the dishwasher just broke completely. The fridge drips also from day 1. Instead of supporting, we were told to just reach out to the vendors. Not helpful at all.
Review Story: Happy wife Happy life!Brand new dishwasher is not working which equal to not so happy wife and not so happy life!!!.The only way to get a new dishwasher is to get at least 3 service calls not from the store that sells you the equipment but from the manufacture. ( weird, very weird)2 service calls on the books, almost there everyone!!We NEED to support brick and mortar stores but when the brick and mortar store offers no service at all then I think it is ok to cut the middle man out of the picture?Asking for a friend...(I do own two small businesses and when a guest is not happy we go above and beyond to make everyone happy)Who knew that dishwasher business was so sketchy!Got it go now (wife is on a meeting) got to wash some dishes!Brings back the good old days when I was raised in Italy where a dishwasher was a luxury.Thank you Dave for bringing back some childhood memories.CiaoRocco
Friendly knowledgeable staff! Highly recommend buying your appliances from Davies.
Terrible service, not helpful at all. Damaged appliances. Would never purchase here again
Ordered a refrigerator which was delivered to the curb, they could not bring it inside the house. It was my fault, because the invoice does not specify delivery inside, but be aware, the default delivery option is curbside or garage only.A microwave drawer that was also delivered appeared damaged once we opened the box, and Davies is being very helpful about exchanging that item.They appear to be very busy, so if you have not worked with them before be assertive about asking questions if your arent sure about something. They seem to be very helpful once they know what you need.I think the rating would have been 5 stars if they had sent an email confirmation when the delivery date was set, with details about what would be delivered and where. We might have had time to arrange for installation as we were expecting, or at least to have folks on hand to move the unit from the curb.
My first time visiting . I was there to get an education in applances. I met with Cody and he was very helpful and i learned a lot about what i needed for my kitchen remodel. What i liked and didnt and it was a great experience.Thanks Cody. -
Amazing customer service!
Very helpful staff and large selection of appliances. Will definitely go the again.
I called to ask for a product and the guy responded rudely and hung up 2:47 of Mar. 4th 2021.
We worked primarily with Steve Gutierrez, with additional help from Chris Chambers from the Redwood City, CA. Davies Appliance store. Their expertise, professionalism, customer care, patience, and due diligence with our challenging project and purchase were exemplary. Their delivery and installation team headed by Fabian and assisted by La Lo and Miguelwere hardworking, knowledgeable, neat, considerate, patient, and a pleasure to work with. The entire experience wasa very positive and we highly recommend Davies Appliance to others. We have already recommended them to our neighbors.Best Regards,Vicki and Jon Krakower
My experience buying here was good but the last time I was there they were super busy and short staffed. My contractor went a couple days later to pick up the appliance and had to insist on getting help. I will update my review after delivery and installation.
I am a repeat customer and I highly recommend Davies Appliances. They always provide great service and they have a wide selection of AVAILABLE appliances in the business!!! I purchased top-of-the-line new appliances consisting of a refrigerator, over the range microwave oven, electric range/oven, garbage disposal and dishwasher. The delivery & installation were scheduled for the very next day!!! Their own crew and the crew that were also outsourced were both on time, very efficient, clean and very professional. If there were more stars, I would be happy to give them a more optimal review since both times I received nothing but excellent and outstanding service. Thank you, Chris, for your expertise and commitment to managing the #1 appliance store business in the bay area!!!
Great team. Very helpful and personal approach . Have bought all our appliances here over last several years.
Quality people and service. Top brand names and they know their product well.
We have bought many appliances over the years at Davies. Their service is always top notch, polite sales people that dont try to push stuff on you.
No pressure, no BS, just facts on appliances.
We just got a new dishwasher at Davies. Their price was lower than the other place we checked at down the street. The installation with their sub contractor ASAP went great.
Toby was very helpful
Great selection of higher end kitchen appliances, good service and competitive prices. Have been buying here for years and keep coming back
First rate appliance store. I have been a customer for at least 40 years.
Standard prices but great service.
Did a great job showing us options for a microwave fixture, getting us a good price, and getting it installed.
Very knowledgeable,helpful and friendly staff
Good appliance selection, and excellent service.
Great service, thanks to Cory Polk.
Awesome service and selections
Great salespeople, good value.