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Brite Glass
100 Gentry Way, Reno, NV 89502, United States
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Brite Glass
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Be
Review №1

Insurance claim for windshield replacement was handled immediately! After letting them know of a severe time constraint (going on military orders in two days) they checked to see if there was any way to squeeze me in sooner! Just the fact that they checked and were willing to work with me was impressive - after being strung along by another glass company for 3 days - but even more so, they found an opening, had the right glass (heated wiper resting area) and calibrated it (which the other company could not do), and had me on my way within 24 hours! Incredibly impressed with their speed and professionalism. Will continue to do business here for all glass needs!

Ku
Review №2

Made an appointment yesterday to get the drivers window replaced in my sons BMW and they had it done this afternoon. Thanks Brite Glass, for the fast and friendly service. They also had the best price in town. We definitely recommend them. 😀😃🙂🙃😊

Jo
Review №3

I have been a faithful customer for over 20 years. Their customer service and quality installations in both my homes and automobiles has been incomparable. All of their people have treated me with respect and have a cheerful willingness to help solve even the most complex details that can arise, all with an eye for safety. I highly recommend Brite Glass and wont even think of going anywhere else for my home or auto!

Ga
Review №4

Excellent service and so far the windshield on my 09 Jeep Wrangler is working as expected. The staff is friendly and helpful and it will be my choice from here on out for any Vehicle glass service.

Ja
Review №5

Super happy with this local shop. They are very nice. They worked with my insurance to get my Jeeps windshield upgraded to Gorilla Glass!! No more broken windshields on my brick of a vehicle.

Br
Review №6

Choose this company. Very professional staff; on the phone and in-person. Excellent communication. Brice called ahead of time to communicate with me. He was very professional and courteous. House window installation was great.

Jo
Review №7

Could not have asked for a better experience. Safelite cancelled my appointment on 9/2/21 last minute and everywhere in town was booked. The wonderful receptionist managed to squeeze me in despite being booked for the day. The team was knowledgeable and skilled. They did a great job replacing my windshield and recalibrating my front cameras.

Ti
Review №8

The team at BriteGlass are professional and do quality work. Everyone was pleasant and helpful.Alex was especially helpful in going out of his way with a creative solution to get me what I needed.

S
Review №9

Amazing energy in this place with great people who actually want you to have that real balance of quality and value for your money. FAST FAST installation with prompt communication. I live an hour out of the way but drove over three hours to bring one of my facility vehicles to them just because of the quality of work and care/professionalism. I will be another one of their long time customers. Thank you guys again!

Bo
Review №10

Experience. The best Ive ever had in a glass shop. I highly recommend them for automotive work

Tr
Review №11

Didnt care to wait for two weeks for my insurance companys referred provider for a chip repair, so I called Brite Glass!They were very friendly, courteous and fast, getting me in the same day. They even assisted in getting my insurance to reassign payment.Will go straight to them for all future glass needs!

Wi
Review №12

The people here are great. The window that I had replaced after someone broke it and stole my stuff is working fine. The pricing was pretty average, but the people were great. I like going into an establishment and having people be normal people. Everyone I interacted with was great... and apparently the word of the post is great. Lol

Cy
Review №13

I had Brite Glass install a new windshield in my 1965 Buick Skylark and I could not be more pleased with the quality of their work and their professionalism. Most glass companies will not install a windshield in a classic car. Not only was Brite Glass willing to do the installation, they took extra care to ensure it was done correctly. I recommend this company and will definitely be a repeat customer.

E
Review №14

I had a unique repair needed and these guys came through for me. They got me in the same day and I couldnt reccomend this place more. Great service and friendly atmosphere. In fact, I will be getting my windshield repaired here. Customer for life!!

Jo
Review №15

I recently had the windshield replaced in my 2017 Subaru at Brite Glass. They did a wonderful job. They were courteous and prompt. This is the second windshield weve had them replace, not on the same vehicle, and I would recommend them to anyone needing auto glass repair or replacement.

Na
Review №16

Fantastic service. Ive come to these guys twice for windshield repair, and theyve gone above and beyond my expectations both times. Fast, efficient, and courteous. Very highly recommended.

Do
Review №17

Needed a special order slider/tinted rear window for an older model Ford F-100. Called two other local glass shops before I found Brite Glass. The other places could not get what I needed. Brite Glass was able to locate the window and had it in stock within a few days of ordering it. I had my truck in and out within a week of the request. The replacement was done by Sergio. He was able to get me in and out within a few hours and did a fantastic job!! Thanks guys!! I will remember and recommend your business!!

Ra
Review №18

The guys over at Brite Glass are hands down amazing, I talked to Alex who took very good care of me and my windshield. I ordered my windshield and the next day they called me and said they are ready for install, a quick turn around with which I was very excited about! Sergio who was the one who installed my glass, was just awesome and I can tell he is super good at what he does! needless to say I WILL BE BACK!

Sa
Review №19

I had a cracked windshield on my Sienna. My insurance did not cover it. These guys quoted me a reasonable price $299 to replace it with OEM. Dropped it off in the morning and it was done within 90 minutes. Good quality professional work.

ol
Review №20

Amazing people, went out of their way to help us out with our side mirror with a great price. Definitely will be going here in the future :)

Ka
Review №21

Brice came out and was fabulous. Turns out not only was my glass sliding door repaired before, but was done incorrectly. Brice took the time to not only repair what I called for, but he also fixed what the other company did wrong. Would recommend Brite Glass to anyone and I will be using this company again if I have anymore glass needs!

Da
Review №22

Absolutely horrible customer service. Wont take responsibility for their own mistakes and place blame on the customer. Took my business else where and I recommend you consider doing the same

pe
Review №23

Awesome service!And very quick too!

Ra
Review №24

I had the windshield replaced on my Tundra. They were very professional and friendly. Their work was great. I will use them again.

Bi
Review №25

These folks never disappoint! Ive used Brite Glass a number of times over the years, not only for auto window replacement but they also installed a shower enclosure in my master bath.Their work has always been done professionally and at a fair price. To say Im a satisfied repeat customer is an understatement. They are a prime example of why we should do business locally.

La
Review №26

I have had 3 windshields replaced here over the years. Fast, friendly and efficient.

Ta
Review №27

Office was friendly, Bryce came out and fixed our sliding glass door. He was very nice, did an excellent job and I love my back door again! Would definitely use again and recommend

Sa
Review №28

This is the ONLY place I’ll ever go to for any glass needs I have. Pat & Alex create a welcoming environment that is professional, clean, & super fast! They worked with my insurance and even applied a coupon for my windshield replacement. I highly recommend trusting this Brite Glass with any of your glass needs, you won’t be disappointed! :)

Ge
Review №29

Great people, i cant even tell the windshield has been replaced, but for the fact that its a lot clear

Jo
Review №30

Great service for my difficult little car. Alex heads their exotic car projects and I cannot say enough good things about the attention, care, and service he provides. He worked with my insurance company, worked around my schedule and was simply a professional from start to finish. Keep up the good work you guys and Im sure I will see you again!

Mi
Review №31

Very attentive to my situation and quick, friendly service. Kept me informed during the whole process.

De
Review №32

We had them replace a windshield in our car, and it was done well, quickly, and for a good price. Then a couple of months later, we sold our home. We had a small BB hole in the outside layer of a double pane window. The buyers wanted that to be repaired before close of escrow. And they wanted a very short escrow. Rob the owner got his staff right on it, and it was accomplished in the day it needed to be done! Very pleased with the service and professionalism of all the folks we worked with during both of these interactions!

Do
Review №33

This place is amazing!!! We were on a road trip and a truck drop some rocks and of course one hit and chip the windshield. So after seeing ads on tv about safelite chip repair and emergency service we thought lets call them. Well that was a mistake and the ads are lies they cant get you in for 2 weeks anywhere so much for emergency service. We were in Idaho on the way to reno NV so my wife found Brite Glass of Reno i just thought it would be just like the other place but no they actually answered the phone and were super friendly but they also said you dont need an appointment just come right in and we will tell you if we can fix it. Well they did just that and it took under 20 mins and they were so great and nice and of ya the price was a 3rd of the others. So i highly recommend Brite Glass even if you have to drive awhile to get there!!!!

Ri
Review №34

Repair was done neatly and professionally. Will update when after a rain or car wash if it leaks. 5/17/2021 - no leaks over the past year. Great job!

Th
Review №35

They had 1 gal that could help me but she was busy worn another cystomer,I waited 20 minutes then just walked out....there was a manager but he worked the other side but seemed quite knowledgeable but I just didnt have time to wait

An
Review №36

Amazing customer service and friendly!!!Got a chip in our windshield on our way to visit family out of town.Called Brite Glass and they were able to take care of it right away!!! Whole appointment took about 30 minutes, got lunch with family and our truck was all ready to go!!As a bonus, they insisted it was on the house and wished us happy holidays!! And a double bonus for our toddler was a lollipop for the road!! Thank you so much again Brite Glass, they turned what couldve been an extra worry during our Thanksgiving visit into a wonderful experience!! Very professional and courteous!! Happy to be back on the road in prompt time!

pe
Review №37

Will never return to this business. Had windshield replaced then problems kept occurring with rain sensor. Made 3 or 4 visits back to fix or replace rain sensor pad behind rear view mirror. They make you feel your wasting there time because you don’t know how to operate your car. And yesterday in a related issue I went to adjust my rear view mirror and it almost came off the window. In conclusion I spoke to the owner he told me what could they do? I said I am at my wits end having to take my car back this many times and I will never return. I told him they had there chance to fix it. I will definitely not recommend this business to anyone out there because of my experience.

Ca
Review №38

From my first phone call till I paid the bill I was very satisfied I felt they went above and beyond to understand my situation and help me complete the job within my time frame on my budget I would really recommend that you do business here.

Ka
Review №39

Amazing, I purchased a piece of glass for a shower screen, or fixed panel its called. 1st. Another glass shop told me a distruth that the glass had to be thicker than 1/4th inch, for Washoe county required shower glass code for new homes,, BUT BRIGHT GLASS told me to ask my inspector. The other shop was being dishonest (as sales team there works on commission)other glass shop, was also twice as expensive! without any extras like a tint in glass. Bright glass put a beautiful tint in the glass for 1/2 cost of other shop, and other shop gave me a 4 weeks turnaround time, Bright glass less than 1 week!Once ready for pick up, a laborer i had working offered to pick up the glass, but never was able to, as he did not have the truck he said he could get,I want to tell all, this boy, wrote a dishonest reveiw of Bright glass, they were never rude, and they only would not allow him to take the glass as he had an IMPALA car & it would not fit in to safely transport, and made shop wait on him while he called others. So disregard his dishonest review, he never purchased any glass from them at all!So, again, i can not say enough about BRIGHT glass, this piece is mounted in my new construction home shower, and I wish i had purchased all my shower glass from them, as i would have saved another $800 on glass costs and got them all TINTED beautiful light grey color. thank you Bright glass and their kind polite and fun to deal with sales team and office staff!!!Sincere,Triple G Ranch owner

Ge
Review №40

Beice I. Came and measured my upstairs window which was cracked...then came and replaced it fast and efficiently! He was friendly and had a great attitude . Overall a very good experience!! The service really made the difference...great job Brice!!!

Jo
Review №41

Very helpful. Custom cut a round piece for a special clock.

Ch
Review №42

Rob at Brite Glass was outstanding in accommodating a time sensitive install at a house needing a new windoW.I tried a few of his competitors but they were unable to get it done quickly.I highly recommend Rob professionalism at Brite Glass and I will be using them moving forward .

Vi
Review №43

They never sealed the bottom of my windshield so they told me to come back the next day to have it sealed and the guy came out the next day with an attitude like he shouldnt have to do this because of the make and model of my car but before insulation i was told it shouldnt be a problem. He quickly attempted to seal the bottom in the parking lot but did a horrible job and because it was windy outside dust flew into the sealant and it dried horribly. I will never go to brite glass again because i was treated very disrespectfully once i asked for the job to be completed correctly

Ro
Review №44

Brite Glass repaired my fifth wheel rear window this morning and did an excellent job!Randy, the shop manager, did the repair himself and got me in and out in record time.The price was more than fair and everyone was super friendly. The owner even followed up with me later to make sure I was happy with the service. Wow!Great business! I would definitely recommend Brite Glass!

So
Review №45

Fast affordable prices thank you Jarod

Na
Review №46

They were prompt, courteous and mainly answered the phone—— and were professional when they answered the phone! Outstanding service

Te
Review №47

I am so pleased the with the service provided. They kept me in the loop while getting me a new windshield and when i arrived for my appointment the staff was friendly, efficient and accommodating. When i picked up my vehicle later that same day, the take home instructions were simple and clear. In addition to this i received a lovely follow up call to check on me. Brite Glass values there customers, that much is clear.

Jo
Review №48

They did a great job,,, they dont do mobile work... Will go back if I need to... Great prices..

Ju
Review №49

This place was great to work with!

Br
Review №50

This review is long overdue. I had Brite Glass install a new, OEM windshield in my husbands BMW and they did a phenomenal job. Ultimately, they made scheduling easy and were very flexible around our needs. Thank you Brite Glass for doing the job quickly and correctly. Much appreciated!

Ri
Review №51

Theyre great honest and courteous

ke
Review №52

We have used Brite Glass for all windshield repairs and repairs and we have been very pleased with that work. Recently we replaced a sliding glass door to our patio, they were AWESOME. We will use them for the shower door next and further exterior window replacements! Stacy and Mike were exceedingly helpful in helping us to select the perfect door. Mike and Austin, our installers, were great. Use them, you wont be disappointed.

Li
Review №53

Keep it Simple! I found them through the BBB which allowed me to submit a request for a quote. They quickly called and left a clear and precise message. When I called to confirm, close to a month later, they honored the quote. No up charges or upgrades, no hidden charges, just simple and fair. Great guarantee, cant imagine why you would go anywhere else! Thanks, Brite Glass!

Sh
Review №54

I bought an extremely expensive piece of glass there and was treated extremely rude to and unprofessional. And was told to come back Monday morning and today is Friday when I was there 20 minutes before close. The heavy girl who was the problem should be fired. Never goING there again. And telling my business partners to go elsewhere. Huge loss. Congratulations

A
Review №55

Friendly staff and great workmanship. From the initial phone call to my checkout, I felt like the employees cared and appreciated my business.New windshield is beautiful, I should have taken care of it long before.

Ia
Review №56

The only glass shop in town worth visiting. if you go anywhere else youll be coming to Brite glass later to have them fix it anyways.Side note: One of the technicians has a super cool falcon that sits on a post out front.

Ma
Review №57

Great job! I was in and out in 2 hours as promised. Patricia was very nice and her estimate was exact. I paid exactly what I was quoted. Thank you guys

Fr
Review №58

They helped me as soon as I walked in. The process was explained to me and I was given a time estimate. They were so efficient. I was able to get my windshield repaired on my lunch hour. Amazing!

Je
Review №59

I was recently in a pinch to get a cracked windshield replaced and am absolutely thrilled with the level of service, professionalism, and transparency this business administers. Alex Forman and Patricia Reed were just wonderful to work with and were able to get me in and out super quick and with a windshield Im extremely happy about. The price was right and the service legendary. Big shout out to Mike Rodriguez for his assistance in getting the appointment dialed in and having the car back in no time at all! Will always use Brite Glass for any and all my glass needs! Also, thank you Nate Thorson for the referral on some foam strip tape! Excellent call! Cheers, BG! Til next time!

Sa
Review №60

I bring in my handmade Birch Bark Frames and they cut ¼ mirror for them. They usually have it done right then or next day. Reasonable pricing and friendly service.

Ch
Review №61

On Sunday I woke up to two side windows busted out. Purse wallet credit cards stolen dl and social security card.Heartbroken at its finest.Patricia was my first quote and my last. These guys were fully booked and short an employee and EVERYONE helped in getting my new jeep back to normal. It looks brand new again.Thank you guys sooo much for the excellent customer service amazing work on both windows the quality of your work stands out and shines.I DEFINITELY RECOMMEND BRIGHT GLASS BEFORE ANY LOCAL COMPANY....YOU GET WHAT YOU PAY FOR....10 STARS GUYS THANK YOUCHARLENE MARLOW

Ma
Review №62

My husband called trying to get a quote and set an appointment up but the lady was rude and hung up on him. He called back and she played it off like she didnt hang up and had attitude! Im sure the service is great here but receptionist needs training on customer service.

Ma
Review №63

They were quick and efficient, they were able to fit me in the day after I called and work with my work schedule! Very impressed, their customer service representative, Patricia, was very kind! So nice and made the best effort to get me a low price while still maintaining quality. Thank you Brite Glass!

Da
Review №64

Visiting the area, out for a hike and our car was burglarized, and a window was shattered. We contacted Brite Glass. Alex Forman was able to access a replacement glass (a miracle in itself), and more importantly, he was able to have the repair completed the same day. That level of Customer Service is not that common these days and we appreciated his attention to our needs. Alex and Brite Glass staff were truly a Brite spot in an otherwise not so good day. We would highly recommend Brite Glass to anyone who requires automotive glass repair.

Ma
Review №65

This place claims to be fast and professional but all I got was 3 weeks of string me along!!I called to have someone come and give me a quote On a window my daughter broke, I spoke to a woman who is very nice, she told me that someone would contact me in the next weeks to schedule an estimate, 5 day later someone come looks at the window and leaves, he never said anything to me ! After a few days the lady calls me and explains that I needed to pay for the glass upfront then one it’s in we will call you. Just got a call today after a total of 3 weeks just to say they can’t find parts for the window. What a Joke ! Money back please!

Jo
Review №66

Brice of Brite Glass was absolutely perfect from the start to the finish. Our 9 year old dual pane vinyl windows were failing in places. Brice came, analyzed them, told me which ones had failed or would fail, I gave my go ahead, he measured, and ordered. Then Brice came back, with new guy Eric, and they were poetry in motion. No wasted steps. Excellent, professional, proficient, dedicated and ON TIME. GO NO WHERE ELSE. THIS IS IT.

Bi
Review №67

These guys are awesome. Dropped off my wifes car for a new windshield, guy said it would be done by 1pm. We left and did some errands and returned just before 1 and it was sitting in the lot waiting for us.Even though it wasnt going to be covered by the insurance the price was still more than reasonable. Plus it came with a stone chip warranty. Never heard such a thing but very cool.The staff was very helpful and friendly especially the woman at the front desk. Possibly one of the nicest people Ive met in a while. Highly recommend

Ja
Review №68

Great work but not the cheapest.

Ve
Review №69

I had to replace the windshield on my auto. Pat was so helpful, efficient and kind through the whole process. I got my windshield replaced within the week. Super easy. No hassles. I appreciated their professionalism! I would recommend them in a heartbeat!

Do
Review №70

Great service, on vacation and fit us in at a cost that was 50% less than other companies. Alex is the best. So if you parked under a squirrel who dropped a pine cone in Truckee go here.

La
Review №71

Update 2021: I came back here because I had such a great experience last year. This year I called to schedule an appointment and when I said Id have to wait for it (Im not a local- no one to pick me up) I was told 1:30 five days out would be the best time. So I scheduled and arrived on time today. When being checked in I was told to come back at 4:30. I again said that I dont live locally so I needed to wait -as I said on the phone when I scheduled the appointment. I was told theyre really busy today so theyd do their best.I made an appointment, I was clear I needed to wait at that time. I was treated like I was an inconvenience as I was checked in because they have too much business already. This is not at all like last year. But whatever, its Friday afternoon and nerves are probably short.More than an hour after the scheduled time they took my Jeep in to replace the windshield. Unfortunately, this is probably only a good shop if youre able to be picked up. Appointments are for the day; not for the actual appointment time.The woman making appointments and taking payment is lovely. They do offer free glass cleaner as a thank you.Original review 2020:I wanted my cracked windshield replaced and when I called to schedule an appointment I was scheduled for the next business day. I was told to plan for a few hours. My appointment was at 10 am. When I arrived with my laptop and snacks for the long wait I was greeted kindly and walked to my Jeep to have a look at the situation. Because I was waiting in the store they hurried my installation along and I was all set to go at 11! Evidently they repair chips for customers without an appointment. Everyone was very kind.

Ma
Review №72

My concern was a chipped spot. And they not only took care of it but listened to my concerns. Wasnt even there 20 minutes and it was fixed along with my concerns. I highly recommend them v

Br
Review №73

These guys rock. Worked magic on my absolutely destroyed rock crawler windshield when all others turned me away. 10/10 would take my truck back

Na
Review №74

Brite Glass was the best service Ive ever received. Fixed my side view mirror in minutes. Highly recommended.

Bi
Review №75

This place was awesome! They replaced the windshield on my car at a very reasonable price. The office staff was so friendly and helpful. Even though my replacement windshield was not covered by my insurance the price was way below the quoted prices I had gotten from the competition.It even came with a warranty against stone chips should that happen. The installer walked me through what he was going to do when I dropped it off and gave me a time to return. It was done exactly on time for the price I was quoted. It was almost too easy. Highly recommend

Fa
Review №76

I called this location after getting a quote at safelite glass repair, the price was much cheaper. After arriving the woman working, Pat asked if I wanted to use my insurance, I said no because it was a chip in my windshield smaller than a dime. Pat then told me it didnt matter and that it was a non chargeable claim so I would save me some money and not affect ins rates. The man working fixed it right while my kids and I sat in the car in about ten minutes! Fast and friendly service!!

St
Review №77

Bought a new home in April 2020. Previous owners paid for a garage window to be replaced. Many calls over several months and the excuse is the window was not measured correctly or they got the wrong glass order size, that was the first 4 reasons given. The reason today was they forgot to put the grid in. So FIVE failed attempts so far. I will continue to leave feedback until it is repaired. This window replacement WAS FULLY PAID for in April 2020. Its 4 months later and we have to constantly call Brite Glass to remind them of this window replacement.

Bi
Review №78

Great people to work with .

Tw
Review №79

Worked with Alex, who did not try and sell me on the replacement service. I just needed a simple triangle window for our front door. They got it done that day and told me I could come back if I needed to shave alittle off. Great guys. Thank you!

pa
Review №80

Great job. The staff is great and explains everything. Lifetime warranty on normal road damage.

Ly
Review №81

I was pleased with Brite Glass for car windows, so went there for windows and a shower surround 2 months before listing our home for sale. Owner Rob Hardy helped me, said to email window photos and sizes, which I did. He sent my email to Robert Wilson our “manager who quotes and schedules.” It took 1½ weeks to get a call and 2 more weeks to get the measurements for quotes. Then it was 1 quote for windows and shower surround, not split as requested. We had to pay half up front.After 2 more weeks, at install 2 windows were broken (1 not planned to be replaced), so we had 1 badly fogged and 1 broken window, broken glass on our patio, and no shower surround as it was the wrong size. It took Robert 1 week to place a reorder, and 3 more weeks to reschedule an install, at which 1 window and shower surround were the wrong size. After another reorder and 2 more weeks, shower surround and window were installed, but with a sizeable gap in the window frame and torn screen.I got a call to pay the balance, but the job was not done and I wanted to speak to a manager. Hardy called, had our file, was aware of the problems, was “sorry” and just wanted to know when was I going to pay. It was 3 months after we met, our home had been on the market over a month with defects, and the job was not done. Hardy threatened that if I did not pay, he would put a lien on our home which would make it harder to sell.Repairs to the window and screen were not finished until late October and the installer was directed by Hardy to get a check for the balance even though he knew I was paying by credit card. I got 2 calls late that Friday afternoon before Nevada Day weekend that Hardy said I had to pay that day or a lien would be put on our home.So, it was 3½ weeks to get a quote, and 10 more weeks to do the job, with measurement errors, installer damage, repeated delays in reorders which were not expedited, repeated failure to let me know the status, no priority in scheduling after all the delays and, to top it off, Hardy’s appalling attitude of threatening a lien, not offering any accommodation.

Ga
Review №82

Had to have windshield repaired and found this company online. The work was done in minutes and the employees were wonderful. Even called my insurance company for me.Great place to do business

Jo
Review №83

Had 2 panes broken window panes replaced. They came out and got the measurements,ordered the replacement glass and everything was completed.The two installers were very professional and took great care in removal and replacement of the windows.Great job. Highly recommended

Ma
Review №84

I have had my windshield replaced a number of times over the years due to the Nevada wind and landscape! Brite Glass is the place to go. They are professional, prompt, and get you back on the road in hours. The workmanship is top notch and the staff is friendly. The prices are extremely reasonable with or without insurance. I recommend them for your glass replacement needs.

Ca
Review №85

The Brite Glass team were amazing. Very quick doing the job. I walked right in and they had me in the shop within minutes. Everyone was very friendly and professional. Thanks for the great work.

Er
Review №86

I will have an appointment with them lets see how it goes but the price was reasonable

Jo
Review №87

I had trouble with a locking mechanism on a sliding glass door and stoped by there shop to inquire about a repair visit. They residential department arranged for a visit the very next day with a repairman Brice. Brice called me the next morning to advise he was on his way. Brice is a very knowledgeable and polite technician who was diligent in determining the issue in the 15 year old mechanism. He removed the internal locking device and with lubricant and a modification on the device the door lock was repaired. Brice reassembled the mechanism and retested the operation of the lock. He also noted that the door was higher on on side than the other and made adjustments to that as well.I have used Brite glass for all my automotive window issues, cracks and chips and have always received excellent service. I was impressed by their residential service as well. I highly recommend them!

Ja
Review №88

Professional and customer oriented. Good people exceptional work!!

Ca
Review №89

Employees are very pleasant and helpful. Work done on time and great guarantee.

Fa
Review №90

Spoke with the lady upfront about fixing my windshield and she was so sweet!! Very informational on what one should get! Im super excited to see the job they do!

je
Review №91

Fast, affordable, friendly! I will DEFINITELY be back with ALL my glass&mirror needs! THANK YOU!

DO
Review №92

Took my window, fast service was done in about an hour, ready to pick up. Great job 👍

Ka
Review №93

Very positive experience with this company from Todd who helpfully took my order for custom sized mirrored glass to Alex who loaded it smiling into my car to Pat who kindly followed up re invoice. Thanks for being open and delivering such great customer service in the midst of a pandemic.

Pa
Review №94

Wow, what can I say about this company, that hasn’t been said already! How just about Amazing! I called on short notice and they still where able to accommodate me. Incredible staff, an very pleasant to deal with. This, was my first time coming to them, and it surly won’t be the last. If, I ever need my windshield to be replaced again, I will surely give them my business. Thanks again!!!!!!

Je
Review №95

I was so pleased with the staff and pricing. Everyone was very personable and friendly. I contacted another business in town for an estimate for replacement of my windshield and they quoted more than double what Bright glass did. I will be seeing them for any future problems I have and will recommend them to everyone. Great place!

Ka
Review №96

Efficient, friendly, fast result. Highly recommend

Mc
Review №97

Patricia in customer service was very friendly and did her job very well! Randy did an excellent job of my window repair as well! All in all very quick and efficient!

An
Review №98

Axel and Pat are super approachable in the front office! Had an appointment a day ahead of time for a windshield and the next morning when I was going to take it in, my car happened to get broke into. They arranged for new glass, offering various low prices, and made me feel like the order was prioritized. The work done was to spec and the inside of my car was thoroughly cleaned. Axel and Pat are professional in their communication with insurance companies and arrange service that is in the customers best interest. I was out the door sooner than expected and they have my business in the future :)

ke
Review №99

My experience started ok with Brite and went down hill. Gave them a big home job initially.Bad follow up, estimates, and horrible attitudes. Worked with me on their high prices then got nasty when they agreed. Had a discount on glass only with manufacturer but they didnt like me not buying the glass from them and really blew me off.h Horrible ending and owner had a chance to rectify the experience and he was the worst of them all. Dont use this companyy... too many other good glass companies who will appreciate your business and no how to work with you to make you happy.

Sh
Review №100

I love these guys! They fricken rocked at the job and I will always go back. Super professional, and quick and clean. On top of it! I’m super grateful they’re still working with COVID going on!

Information
29 Photos
100 Comments
4.8 Rating
  • Address:100 Gentry Way, Reno, NV 89502, United States
  • Site:http://briteglass.com/
  • Phone:+1 775-827-6777
Categories
  • Auto glass shop
  • Glass & mirror shop
  • Glass repair service
  • Glazier
  • Window installation service
  • Window supplier
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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