user
Cycle Gear
1296 E Plumb Ln, Reno, NV 89502, United States
Appearance
Cycle Gear
Comments
Sa
Review №1

My partner and I had a fantastic visit at this gear shop!! Celina was knowledgeable, knew her product, and helped us gear up quickly and efficiently! 5 out of 5 dentists recommend!

Ed
Review №2

The staff is always helpful, knowledgeable, and like to have a good time. Whether its about being off road or on the street any one of them can help you with your needs. I buy all my gear from them, and will continue to do so. Just an all around enjoyable experience.

De
Review №3

Customer service was great. Employees were very knowledgeable and helped me choose a good quality helmet within my price range with the features and safety ratings I was looking for as well as recommending other great options. Would highly recommend to friends and family

Ja
Review №4

Visited to purchase a pair of street bike gloves. Greeted promptly, found the racks with the gloves without any problem. Glove display was disorderly and unorganized. Not all styles and models available in multiple sizes. So unfortunately my choice had to be based on available sizes rather than style and type of glove. The employee that helped me was courteous and professional.I asked about whether the store was participating in the upcoming Street Vibrations Reno, it appears they have chosen not to participate in any way with that weekend event. I think thats a poor choice.When this store opened a couple years ago, they seemed very active and wanted to embrace the motorcycle culture in the area. That seems to have fallen by the wayside here. I hope thats just because of the pandemic issues.

ir
Review №5

I bought a tire from CycleGear.com. I had Cycle Gear in Reno install the tire. The attendant was courteous and helpful. He installed tire in a short period of time and the installation seems to be done properly.

Ja
Review №6

Great people at every Cyclegear I’ve visited, and the one in Reno was no exception. Great help and advice in helping me find what I needed. Highly recommended.

Sa
Review №7

Its a cycle gear. Theyre all pretty similar, this one is just small.

Er
Review №8

Always a great experience shopping at Cycle Gear Reno. Celina and her staff are very knowledgeable and always come through with exceptional service. I always feel welcome by Celina and her friendly, competent staff. Whether you need gear, a helmet, luggage, a new tire or parts and fluids for youre bike, youll most likely find it at Cycle Gear Reno and leave feeling satisfied with your experience there.

An
Review №9

Customer service is awesome quick response and my issue was taken care of and new product sent and received next day.

Ra
Review №10

I was returning through Reno to California on a road trip and was low on oil. The cycle gear sales people were super friendly and you had what I needed!As a novice rider I also went to the San Francisco location prior to my trip to by riding gear. The sales people there were exceptional in their personal service and rider knowledge.

De
Review №11

I had asked them to hold an item they on ly had one of for two days and they had it there waiting for me when I got there. I have dealt with the store manager there a couple of other times and she has always gone way out of her way to do anything she can to help me (I Live about 200 miles from the store). Again, they have a terrific manager there that is all about helping customers

Ma
Review №12

Awesome shop with tons of great stuff. Well priced too. Josh was super helpful!

Ri
Review №13

Decent size store. Kinda in disarray. Needs a dose of facing Pretty bad. Pretty crowded by merchandise.

Da
Review №14

Cycle Gear Reno always comes through. I needed a dual sport tire for an upcoming ride and no one else I could find in Reno or Carson City had what I needed. But, Selena at Cycle Gear in Reno, once again came through and had the right tire for my need. Their store is always helpful and I always find what I need with Cycle Gear. Thanks Selena and crew.

Yo
Review №15

Always have what I need! Thanks yall

Ti
Review №16

Austin is a very nice guy and spent time with my wife any I fitting helmets. He got our blue tooth systems all ready to roll. Quality customer care is rare these days but Austin was great!

Pa
Review №17

Probably the best cycle gear, accessories & tire service in Reno area. Better pricing than the cycle dealers. More of a sport bike/ dirt bike emphasis. V Twins? Not really.

br
Review №18

Bought a Cardo Bluetooth set up for a new helmet and they installed it in about 15 minutes. No charge as long as you buy the unit there . Good service would recommend

No
Review №19

Awesome place! Dan is the man!! Put a helmet aside for me!!

Ta
Review №20

My preferred vendor for anything motorcycle related. If they dont have it in stock very quick turn around time.

Ge
Review №21

Josh and Anthony provided over the top service!! I will continue to shop at Cycle Gear because of the customer service and quality of goods.

Sc
Review №22

Edit: Youre welcome. Thanks for all your help picking out and setting up my wifes helmet.

Bo
Review №23

Employees were attentive and helpful. In the current world of no customer service is expected. Cyclegear in Reno Nevada has old school customer service and Ill be going back for more.

Pr
Review №24

Great place to buy motorcycle gear. They had everything I needed m

St
Review №25

Bought Bluetooth headsets and the staff installed them pretty quick. They were friendly and courteous.

77
Review №26

Cycle Gear is an awesome place to shop, they always have what you need and the employees are nice and know what they are talking about. If you are riding dirt or street Cycle Gear is the place to shop.

Jo
Review №27

Glad to have one near by.

Ki
Review №28

It always a great staff, and if they don’t have the part. They let you now where to find it

Mi
Review №29

The guys in here are really willing to give honest opinions about the gear, and get you riding safely and comfortable.

Ma
Review №30

Friendly and helpful staff. This is where I get most of my motorcycle gear.

Se
Review №31

Everyone that works here is pleasant and helpful

Ja
Review №32

Great customer service, good selection of affordable gear.

Ca
Review №33

The boy you had working in there today Sep. 4, 2020, was super rude to me and several of the other customers that were in there. I dont know if he was having a bad day or what, but he should keep it professional in the work place. He was super short with everyone and acted like we were putting him out by being in there and having questions. I dont need some snot nose kid giving me attitude when I am willing to spend money in your store. Which I decided not to because he was such a jerk.

Da
Review №34

Super friendly. Glad to be riding on two wheels again, and this store helps. Got this perfect bag and a nice helmet.

Li
Review №35

The three staff persons at cycle gear were all attentive and friendly, went above and beyond to make sure we had everything we need. Thanks guys

Ma
Review №36

It could be just me but Ive noticed that the staff seem uninterested in helping new customers such as myself. Been there twice and had to make myself known that I was there. Other than that, they have good stuff at good prices.

Ca
Review №37

Good customer service. Fairly well stocked with basic needs for riding, parts helmets etc.

Ja
Review №38

Best gear shop in Northern Nevada. Unlike many others, they keep ready stock and the sales staff were knowledgeable about which products best fit my needs and budget

Pe
Review №39

Didnt have anything i was looking for.

Gr
Review №40

This was my first time to the store. I found them to have a good selection and reasonable prices. I was assisted by a woman who was very friendly and knowledgeable about the products. I recomend anyone looking to purchase riding gear for the street or dirt to give them a try. You wont be disappointed. Plus, they have a good online store as well.

2
Review №41

Cycle gear rocks, the Salesforce is very friendly and helpful! And they offer a Veterans discount!

Ca
Review №42

Favorite gear shop in town. Always very helpful staff. Friendly as well.

Er
Review №43

Super helpful staff!

Ex
Review №44

Bought some packtalks from here. When I came to exchange a defective one. A young man showed pleasure in telling us NO. My friend was clearly upset about it and these young employee made fun of him and said he must of got a lucky one. My friend had to go outside to keep himself from punching this guy is the face who thought it was funny. I understand the return policy. My problem is with the way we were treated. I would be careful how you treat your local riders. We have a tight group of friends who ride together. Great way to lose a bunch of customers.

St
Review №45

Called earlier in the day with questions about helmets, sizing and fitting. Was told to come in and they would help, was not expecting such a great selection and styles to choose from. Due to the call I had made to the store prior to showing up, the staff remembered the call and was anticipating my arrival....the costumer service was outstanding and beyond helpful! I will be spreading the word about this store and this will be my go-to spot.Thank you for the great service and experience...

No
Review №46

Small but good selection. Customer service is great, knowledgeable crews working to help. Clean, friendly atmosphere. Has a good selection of on-road and off-road equipment and gear. I love that usually everything is on sale and if its not just wait a month and itll be on sale. Its like harbor freight for motorcycles. Bilt gear is great for kids and available here inexpensive way to get protection to start kids young riding. Also has name brand gear at decent prices and a great selection. Many helmets and sizes to choose from on road and off road. Great place for gifts for someone who rides. Easy parking right off the freeway....

o
Review №47

Very helpful and knowledgeable. If they dont have something you need in store they can find the lowest price to order it for you pretty quickly. A few times only took one day to arrive. Very happy with them.

Di
Review №48

I purchased a helmet that was to tight. I returned and ordered a replacement. The service was the best. Thankyou for your help exchanging my helmet. 😊

ca
Review №49

Quick to ask me if I needed help and helped me quick and answered my questions even faster, great employees hands down.

Ma
Review №50

Very helpful and courteous staff. Also very competitive prices.

Mi
Review №51

Ive been to a lot of Cycle Gear locations but this one is hands down the best! Every one of their employees is friendly, knowledgeable and go the extra mile for their customers. Celina and Colin run a stellar store. Go see them you wont be disappointed.

Da
Review №52

Paradise

du
Review №53

Very kind and welcoming staff. Decent selection of helmets. No where near the size of the Sacramento store but still a good place to stop for some 2 wheel gear.

Ro
Review №54

Great place to get motorcycle gear. Ive bought 2 helmets there and some gloves. Nice staff, very helpful.

Ra
Review №55

Christina was very helpful. I bought two helmets....one had to be shipped to my home with two dark smoke shields. My girlfriend bought a leather jacket and a motorcycle cover... great experience!!!

Je
Review №56

Good service. Jeremy was super friendly and attentive.

Ro
Review №57

Great place to buy gear. Excellent staff very knowledgeable.

Bi
Review №58

I really like this place . Very service-oriented. Best tire prices in town.

Je
Review №59

Knowledgeable folks. They install my Sena 30k onto my helmet free of charge. They know their business and they have a good selection of everything.

Ro
Review №60

I try to stop at a Cycle Gear in the towns I visit. As with all the Cycle Gears I have visited in my travels the staff in Reno, Nevada were super and helpful. Sometimes I just stop and identify myself as an out of town rider and the conversation takes off from there and sometimes I pick up something on sale that I can use. Eathier way I have found they hsve what I need and are a friendly helpful bunch of folks.

De
Review №61

Awesome place to buy gear, accessories, tires. Also they mount and balance tires just bring them your wheel.

Mi
Review №62

Great place to shop. Everything you need under one roof.

Lo
Review №63

I’m happy that cycle gear finally should up to Reno thanks guys I had a nice walk around the store I will be back to make purchases

Sa
Review №64

Cycle gear has everything for cycles. If they dont have it they try to find who does.

Na
Review №65

Great place to shop and super friendly staff!

Mi
Review №66

Frustrated, and disappointed! I have bought thousands of dollars worth of products from cycle gear- at least 10 helmets including my last purchase ever from a cycle gear! I have had troubles before with helmets and other items missing parts or pieces.... My carbon fiber AGV pista Corsa gp, bought in Las Vegas was a disaster of missing and incorrect pieces. Will never spend another dollar at a cycle gear, until this is fixed.

Ch
Review №67

Store has everything in gear you need from dirt to touring. Very nice staff!

St
Review №68

Where experience as always knowledgeable staff Roy rocked it

Ri
Review №69

Great deals and great staff

Ja
Review №70

New Hemet and a Sena installed!! The best customer service!!

Da
Review №71

Super service. Walked in. Said what my problem was. 3 solutions in less a minutes. Bought one. Very happy.Doesnt get better than that.

As
Review №72

Biggest selection of gear in town, everything from kid to adult sizes. Highly recommended.

St
Review №73

Love this place! Good people and good deals!

Da
Review №74

Never a bad day here

2w
Review №75

Had most of what I was looking for at a reasonable price. Friendly staff

sh
Review №76

Love them!! Best staff ever!!!

Ch
Review №77

They were very helpful and they went out of their way to accommodate me. They looked up parts for me.

TH
Review №78

Very unhappy with cyclegear in Reno. On a 4 day ride from Tacoma WA and a friend got a nail in his tire, the person working said they had 5 other tires to fix that day and they were going to be unable to change his tire. Come on man! They did however tell us about a place that could help us out. That is why you get the second star.

Ry
Review №79

They have a fair variety of goods they dont cater to one specific riding group every time Ive been in they have been friendly and helpful.

Ph
Review №80

As usual Cycle Gear is great and customer service excellent

PO
Review №81

Its very very hard to find tucked way back and when you get there thats a lot more disappointing that you expected

Le
Review №82

Im not a biker, however I was impressed.

th
Review №83

Lot of good stuff

Ar
Review №84

Staff at Cycle Gear in Reno are awesome!

Ja
Review №85

Not impressed with renos store

Wi
Review №86

Great selections,and service

Ve
Review №87

Very helpful

Ju
Review №88

Outstanding costumer service

Ka
Review №89

Excellent selection

Je
Review №90

Great service

Ch
Review №91

Very helpful staff!

J
Review №92

Huge selection of riding gear and bike accessories.

Ez
Review №93

This is an awesome store!!

Sh
Review №94

Cant asked for a better place

Ra
Review №95

Good service

Na
Review №96

Friendly and knowledgeable!

Ja
Review №97

Good deals

Do
Review №98

Has most of what you need as a biker.

je
Review №99

Great

Di
Review №100

Friendly staff

Information
16 Photos
100 Comments
4.6 Rating
  • Address:1296 E Plumb Ln, Reno, NV 89502, United States
  • Site:https://cyclegear.com/stores/cycle-gear-reno-nv-store-155
  • Phone:+1 775-393-2640
Categories
  • Motorcycle shop
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–5PM
  • Saturday:Closed
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations