The staff was very friendly and helpful. And spoke really good English
Huge selection! The staff were very kind and helpful. If you want to buy Lulu you should come to this store because the selection is much bigger. Some of the staff speak English. Overall I enjoyed shopping here! 😊
I brought my align joggers that were starting to pull even though I had only worn them once before to see if there was something that could be done. They were very kind and let me exchange for a different type of joggers for the same value. I opted for the on the fly pant because it had less of a chance for pilling . This is why I go to Lululemon because they are willing to stand by their product and it’s nice to see that internationally they carry this standard forward!
The staffs was so helpful n friendly.Very important they know their products very well!
Lovely sports wear. Great quality
One of the most successful athleisure apparel brands out there. I do wish they carry more products.
Lululemon is always a place of quality and Lululemon in Ginza is no exception! Great customer service, incredibly friendly staff, both English and Japanese speaking staff, and a wide selection. The only cons is the men section is significantly smaller than the womens section and of course Lululemon is expensive. However I do not believe those are enough of a con to warrant a docking of a star because the quality for the price is expected. I would recommend this brand to anyone!
Great selection, and staff members were wonderful and friendly like lululemon globally!
Friendly staff and good collection.
Very friendly staff and well stocked
Supposed to be 5 stars but tax refund for tourists is such a headache.
Excellent customer service
Everything is not good just because it is expensive. There are many wallet-friendly brands with higher quality and better design. Even though it is a low-end brand in the United States. Why do Japanese people flock?
I found it when I was wandering around. There was a store. I bought a yoga mat online, but I made a mistake in using it and it was ragged. I bought a new mat because it was a big deal. It seems that you can train comfortably with this.
Since Roppongi Hills is near, I often buy it there, but I sometimes go there on the go, but both of them are polite and help me with advice. 👕 is also expensive, but it is of good quality and can be used for a long time.
Awful hospitality for the price. I dont want to buy it at this store anymore.I visited there because it has a good reputation for its design and durability, but a female clerk gave a very quick explanation, and the fun of shopping on an off day was halved. I was told many series names of proper nouns, and it was difficult for me to understand the difference for the first time. When I wanted to try on a product I saw online, I was told that it was not suitable for a hard workout at the gym, and I couldnt even try it on. There are several shapes so they were all given the same color for comparison. I could imagine the reason, but I wanted you to say so, and personally I wanted you to try on the color you like depending on the type.The explanation of underwear was quite quick, and I heard some suggestions in the same black as well, but when I told them that design was important, some came out from the back that was not in the store, and I liked that. So the first explanation was a waste of time just listening.I also fixed the hem of the underwear and came back to the store about a week later. I received a call, but it was a mystery because it seemed to be a completely different store phone number. It seemed that the management of the repaired items was ambiguous, and I was disappointed that even if I handed over the slips, I couldnt cooperate by going back and forth between various shelves and rooms.In summary, the explanation about the product is brief, but I didnt feel that it was a customer service that was close to the customers needs due to the feeling of stick reading. Rather than a clerk who really likes this brand, the cold customer service that is often found in high-end brands that are just attracted to the brand power and work. If you dont have a comfortable service that is worth the high price, you wont bother to go and buy it.
If you want to buy good yoga wear, this is the place to go. The value is a little high.
I like a lot of comfortable and fashionable clothing.
Trendy Lululemon.It was here before I knew it, so I took a peek.
The goods are good, but the clerks attitude is very disappointing. I wonder why it feels familiar with a tame mouth ...
Recommended as active wear for women as well as women. The product lineup and location are good, so its fun to stop by. I think the service is also good.
First of all, do n’t wait. It is recommended if you do not want to talk to the store clerk.If there was something I wanted to buy and there was a try-on, the other stores were waiting for customers.
I received a wonderful customer service at the Lulu Lemon store in NY and visited the Ginza store with my expectation after returning home, but I felt very uncomfortable at the Ginza store. Above all, unless the store clerk is crazy about chatting and basically requests from here, we will not serve customers or attend. (By the way, we are talking to tourists in Western countries.) I think it is good to have a lot of experience overseas, but first of all, as long as we operate in Japan, I think it would be better to have a minimum number of customers. The Lulu Lemons management needs to set up a store in Ginza, where rents are high. I think that the brand value will be damaged by such low-level shop assistants. And I think you should check your working attitude with a video camera. Unfortunately, I will never go to the Ginza store again.
I have used Luluremon stores in several countries. When I visited the Harajuku store, I didnt feel uncomfortable, but the Ginza store has a subtle selection, and most of all I think that Ambassadors could hardly understand the philosophy and policies of the brand. It was a shame. It seems that a few people are embodied as a brand as an ambassador for Lululemon, so I hope that the ambassador who will learn and express the goodness of the brand will increase in the future, and I really want to make it a disappointing ☆ 1 But ☆ 2.
In Hawaii, Loco is usually worn in town. Now that you have opened a store in Japan, please give it a try by hand. If you want to practice yoga It will be a fun lesson with outstanding functionality!
He was crazy about talking with the clerks, and did not attend or attend to customers at all.I was really disappointed because the clerk at the Harajuku store felt so good.I will buy it at the Harajuku store.
We have good quality clothing. The design is a classic impression.
The interior is quiet and easy to see, and the smile is good. Its a place where you buy rewards because you think its important to stick to clothing.
Tired of not is a place.
The female clerk who served me was nice, but the male and female clerk at the cash register was always talking. He said, Welcome, and when the customer came in, he said, Even if you say Welcome! Also, when I used the tights I bought here for hot yoga today, the color faded so hard that my favorite yoga mat dyed black and did not fall off. However, there is no Japanese customer center to file a complaint. When I returned home and washed it, it turned black water like ink. If you use it for the first time, please be careful because it can prevent discoloration once you wash it. Weird company.
The clerk is 10 people and 10 colors, and its fun to see people and products.
Despite having enough functionality, it can be used when wearing casual clothes.
The store is not bigThe response from the staff was good.
Fitness wear such as fashionable yoga.
A feeling of fulfilling yoga.
The number of items is very abundant.
I am very addicted to this brand.
I bought a yoga mat here ❗
