I had a good visit. Appointment same day, was possible due to multiple offices in the area. I like doctor Barney, who has examined my vision 2 years in the row. Care, attentive, and on tine appointments.I was not able to get blessed ordered, due to not been able to access my insurance. But overall, a good visit.
I highly recommend Columbia Point Vision for your eye care and vision needs. I have been seeing Dr. Barney since he started this practice and my husband now sees Dr. Furness. Both doctors take time to get to know you personally so as to provide each client with optimum ongoing care. The staff are very professional and thoughtful in their interactions with the clients, making sure that all relevant options and information regarding care options are presented in a thorough and easily understood manner! The optical technicians take great care and time to make certain that each person is fitted with the best possible eyewear to meet their needs and preferences!
I had a great experience with Dr. Furness and the whole team! Very professional and personable people, would definitely recommend them!
Everyone was very helpful and ready to answer my questions. Costs of services were discussed in advance so there would be no surprises. The whole place was scrupulously clean. The doctor washed his hands thoroughly before starting the exam. All very good!
Our eye care services of optimum choice! These teams are extraordinary, professional in a clean friendly environment. I highly recommend them to everyone we know!! Keep up the great work!
They got me in next day when I had ruined my last contact and couldn’t find my current prescription glasses. From start to finish, I was given explanation of fees, processes, and quotes. The Doctor and tech were great. Front office staff was pleasant. Very happy with this experience!As of 10/5: The professionalism was further exemplified. I now had to have a same-day appointment. I got into the office within the hour, they informed me of medical insurance processes, and I was given time to explain, felt confident with the Doctor, and continue to say that this place is great!
Well organized practice. Helpful and knowledgeable staff. Attentive to customer interests and concerns.
Dr. Barney gave me one of the best eye exams I have had in years. It was very detailed, including the astigmatism correction portion. He was thorough and friendly. He pointed out an issue I have with my eye and is sending me to a surgeon for further evaluation. The rest of the staff was just as good. They were all thorough and friendly. I would definitely go back there again.I have not been thrilled with the correction for my glasses from Bullock Eye Care for either of my two previous exams. I just dont see clearly. The eye correction numbers Dr. Barney got are completely different and I am hopeful that I will see much better with new glasses using Dr Barneys correction.
Everyone here is super nice. My Dr (Furness) is very kind and knowledgeable. Im never worried about asking questions. Im grateful he always shows me the pictures of my eyes and explains everything to me.
Very professional and comfortable environment. The Doctor and assistant were attentive to my questions and treated me like they had plenty of time for me. The glasses and contact lense support were great too.
Very professional, spends time ensuring your questions are all answered, friendly & courteous staff. Great place to go for your eye care needs!
I’m so impressed with the care, technology, and friendly disposition of everyone in the office especially my dr!
My lenses were scratched but under warranty, so I called Columbia Point Eye care. Didnt even have to send in my frames. The new lenses came in less than a week and the tech installed them in less than 5 minutes. GREAT JOB!
We have always had a wonderful experience in this office. Staff is always very friendly and helpful in answering questions. We love Dr Furness and recommend him highly for your eye care needs.
I highly recommend Columbia Point Eye Care! We had a wonderful experience.
Very friendly staff. Doctor was understanding and they explained everything well about my prescription/eye health. Contacts feel amazing and cant wait to get my glasses.
Fantastic spot. Everyone here was great and went the extra mile to make sure I had the best experience
Great place! I would highly recommend
This was my first visit and the staff and doctors were extremely friendly, knowledgeable and reasonably priced.
Absolutely great care. The Dr. took his time and was patient as I learned to put contact lenses in my eyes. He was thorough, making sure that they were the correct size and fit. The staff was very professional and kind. Would TOTALLY recommend.
Everyone was really nice and the process was simple! Every step from making an appointment to ordering glasses was easy breezy.
I am a new client. I had an eye emergency and no where to go... fast forward one call is all it took! Columbia point eye care got me in same day! They addressed all my eye care needs and calmed my fears. I was listened to and treated with respect. The doctor took the time to explain to me, in terms I could understand what was happening at each step. To say I was impressed is a understatement! If your tired of being just a number with a checkbook try this place you wont be sorry. There the best!
Very welcoming office also helpful and concerning to your needs ...vision is important .. Dotors are very through and helpful A good place to go
Absolutely the best eye exam and experience Ive ever had! 10 out of 10 from check in to check out. Im terrible with names but Dr Barney is amazing and his technician. Thank you!
The office was able to get me in quickly and the staff were so friendly! It was a warm environment with an excellent exam. I loved the way the doctor did the exam and will be returning. 😁
They got me an appointment quickly on short notice. The technician Tim and Dr. Furness were both very helpful.
Very helpful staff. Doctor explains everything very well.
Great customer service! From start to finish. They explain everything they do. The doctors are always nice and take time with you. One of the gals made sure I loved the glasses I picked. She didnt rush me and reassured me to take my time. I recommend this place !I had to come back and make sure Leena? gets kudos. She was very friendly and patient with me in selecting my glasses.
Drs. Furness and Barney are very friendly and knowledgeable. We have gone to Columbia Pointe for years. Their staff is friendly and knowledgeable as well.
This is the best place to go in the Tri City area. Dr is very attentive and knowledgeable, office had all the latest technologies. Quick, quality visits and knowing you went to the best “PRICELESS”.
They are all great to work with. There was an error done at lab on my new glasses and the staff quickly figured out and within a day the correction is being made. They made it seamless. Efficient and friendly.
Customer service is impressive. They are always very polite, friendly and welcoming. I highly recommend Columbia Point Vision Clinic. If you cant find a frame that you like in stock, they are more than happy to order as many as you like from the catalog without any commitment, just to try them. Thanks Shelby for being so patient.
I love going here, have for years. The staff is personable and kind. They pay attention to detail and take the time to listen to your concerns and explain in detail about things. They don’t offer you things that you don’t need, and have great patients with little ones.
My family have been patients for some years now. Always friendly office staff, Dr. Barney is awesome! Works with insurance and has details ready when we get there. Great communication all around from start to finish.
My visit to Columbia Point Eye Care was exceptional. The staff were kind and knowledgeable, the wait time was moderate, and the equipment was up-to-date. They have an incredible frame selection - thanks for being so patient while I tried on almost every pair. I would recommend them to anyone!
Ive had great service at every visit. The wait time is minimal, if any. The front office staff is always helpful and professional. Dr. Barney is very thorough, he always answers questions to my satisfaction. I highly recommend their office.
Great experience .very nice people and Dr.
ITs a great place to get your eyes checked at. Everyone is very nice and nows what they are doing. Also anawers all my questions
Best experience ever. I am new to the Tri-Cities area, and I haven’t had many great experiences with customer service since I moved here.Yesterday was my first time visiting Columbia Point Vision, and I had the BEST customer service! The ladies at the front desk made me feel welcomed and comfortable. The gal that performed most eye exams was terrific! The provider made me feel comfortable during my visit and explained everything well. This place was amazing!
They are very kind and responsive to the requests. My daughter had a thorough eye check-up and obtained contact lens with their help. The doctor is knowledgeable and the staff is very accommodating. All our family use their service for years and have had great experience since the start.
All the personnel at this office were very nice and Im joke a lot with people and they seemed to like that. Great bunch of employees.
This would have been a 5 rating but Columbia Point needs to explain which tests are covered by insurance and which are not. The young man just ran me through a series of test found out later the unnecessary test was not covered by my insurance.
Dr. Barney is friendly, and knowledgeable. The staff are always so helpful. And when its time to choose glasses, they will give honest feedback on which frames look better.
Dr Furness and staff are very nice and helpful.They always take good care of my family.
Staff are s friendly and knowledgeable. Enjoyed working with them!
They did a Great job!!I would highly recommend them to anyone!
Very nice and helpful Dr Barney and staff.
The staff was super friendly and really helpful! I loved that you can get contacts and glasses in house!
I would like to thank Doctor Furness, and all the receptionists who help get me in on a emergency visit. Never met Doctor Furness. He was great & understoodWhat was going on. He listened to my concerns & I made a appt for 2 wked for a recheck. Wonderful people at these offices.Thank you again at Columbia Point Eye Care
Very thorough, very receptive in listens to questions or concerns, communicates clear and under stable mostly all are very nice people.
Our initial eye exam experience was fine, but when it came time to pick our glasses up. It was awful. My glasses were forgotten about for months. They were at the lab for months and nobody notified me. When I called to find out if my sons glasses were in; I was told they were already picked up. They werent picked up. They were sitting at the office. I ordered prescription sunglasses and it took over 6 months to get them. They were lost. When I went to pick them up at the office that I ordered them from; they werent there. They were at the other office. I had to run across town to other office to pick them up. Nobody in my family will ever return because of the awful service we recieved.Sincerely,Danielle Caldwell
Very nice office and knowledgeable staff!Highly recommend!
They were extremely thorough with there exam, very professional, and very pleasant. Both my wife and I went there for the first time this week and both agreed we will be going back for our future eye care needs as well.The only down side was that they required all lenses be a certain kind (dont recall the type) stating that this is due to wanting to ensure a quality lense for all of their patients. Polycarbonate was not an option. This unfortunately did drive up the cost of my lenses as my insurance didnt cover that particular material. I havent gotten them back yet, so maybe it really is a superior material that is worth the cost, but, it would have been nice to have the option of going with a cheaper lense given than I have needed to update my lenses every single year since starting to wear glasses 5 years ago, so these lenses will undoubtedly outlast the usable life of my prescription (as have all of my run of the mill polycarbonate lenses given that I am not rough on them and have never had an issue even with the cheaper lenses in the past).
I always like going to see my eye doctor hes always so polite . And the girls there are great too.
Everyone was very nice. Will go back
Ive always been happy with my eye care at Columbia Point Vision.
Great Examine with explanation. The tech that helped me choose new eyeglasses was so patient and helpful. Great place to get your eyes checked
This place will be my new home for eye care...Fast, Friendly and accurate.
They perform a thorough eye exam. I feel confident they perform a complete exam and do not cut corners. The staff is professional and friendly.
I like how they dont push the extras. Great doctor and staff.
Always friendly and accommodating.
Very kinda staff. Very upfront about what my insurance wouldn’t cover and if I wanted to go ahead with certain things. Very helpful. When I was picking out new glasses.
I was able to get an appointment quickly. The staff was very courteous and helpful.
Fast and easy, exactly what I wanted and needed
Ive been to Columbia Point Vision for the past couple of years. Never had any issues. Dr. Furness does a good job explaining everything plainly and goes through any potential issues you may have in detail. I recommend him and this clinic highly.
Had a great visit with Dr. Barney today. The staff at The Columbia Vision Clinic I went to was friendly and helpful. Their office has proper Covid procedures in place. Thanks everyone.
After giving a five star review I have to redact it to a one star. I was being treated for a pretty common eye problem without any luck. Then I was sent to a Retina Specialist I learned I had a un-repairable rare eye disease. Compounded with my new repairable problem makes it unrepairable! When tried to discuss the issue with Dr Furnes they refused an appointment, that made me very suspicious. Usually you go back to your doctor to learn more about test results like this. Later I learned we had been looking at my rare disease for about three years on the pictures he had taken but he didn’t recognize it. The Seattle eye doctor showed me the pictures and it was glaring. Dr. Barnes also saw me and missed it too. We only have one Retina Specialist in Eastern WA and they all work at same place in Spokane. Dr. Furnes sent me to a small place that has a satellite station in Kennewick headquartered out of Tacoma. Where they do all their surgeries from a third-party hospital.... I don’t understand why Dr. Furnes didn’t send me to the closet place in Spokane specially since I have learned they are much more skilled. Had Dr. Furnes just visited with me after the bad news and explained what I had in my future I wouldn’t be writing this. Sorry Columbia PT, but I really needed that follow-up specially after being told I was going blind. Then you slammed the door in my face. It was cold-hearted.
Wonderful service!!! Thank you so much!
The folks at Columbia point eye care are very nice and professional. They help you all the way through the process. There great!
Very helpful and friendly staff!
Dr Furness is the best in the business, a very calm and welcoming doctor
Quick clean professional and friendly
I give this place no stars they made promises never kept glasses were horrible could not see out of Lenses and office manager was rude ran cc for credit then deleted it only wanted to give partial credit for dispute !! Stay away they are bad news
I was very pleased with my office visit as I am every year. Thank Dr.Barney f0r giving me the name of Pataday which has really helped my eyes.
Had my first exam with Columbia Point Eyecare yesterday at their Richland location and I am extremely pleased with my experience. I was first seen by a technician, Gustavo and followed up with Dr. Furness. I am happy to say they were both friendly, educational and extremely professional. Will be bringing in my family for their exams soon! Thank you Columbia Point.
Dr. Brandon Furness is the best! I have seen him three years now for my routine exams, which include a deep retina scan to monitor my diabetes. He is very thorough, patient and kind. Also obviously very smart in his field. Will continue to see him for my eye care needs.
Great experience as always! We were seen for my son who has been having a hard time seeing long distances. The office staff got us in quickly to be seen. Dr. Furness was kind and answered all of my question. We were in and out of there with a new pair of glasses ordered relatively quickly! I would highly recommend Columbia point vision. All their staff is helpful and friendly!
Dr Furness is so kind an knowledgeable. I had an issue with one of my lenses with my new glasses and he was so apologetic and took great care of me. The staff is very friendly and helpful. They know what they are doing too!! Keep up the great work!
Courteous, knowledgeable and provide services and products I am looking for as I become older.
Now that there are three clinics Im able to be seen much quicker and on short notice. Always a great experience with the staff at the Richland location! Great selection of eye wear and theyre very knowledgeable about insurance coverage. Staff waited on hold with my vision insurance just to ensure I was paying the best possible price. I always recommend Columbia Point Vision to all co-workers and friends seeking a eye care professional.
Dr Barney is awesome. Very friendly and explains everything. The gals helping you with frames and ordering glasses are very sweet and helpful. Im always there late because I go with my son after school and I never feel rushed. I do wish they had a little bigger selection of frames though.
Dr. Barney is a consummate professional, with an excellent, courteous staff. Ive had zero problems in my several visits.
Very clean professional and friendly. Special thanks to all the crew
Columbia Point Vision has a clean and friendly environment. They have the most up to date practices and technology I’ve seen. I was impressed by their service and look forward to working more with them.
It is because of the pandemic that I gave only 3 stars. It has nothing to do with the staff here, they treated me very well. However, someone should have been answering voice-mails at least once a week to keep people informed of their status.
I visited during the quarantine period. Everything was well done and cleaning was done as we went. I felt they went above and beyond to make patients feel safe.
The staff is very friendly and helpful. Appointments are made easily and the doctors are very knowledgeable and up to date with new equipment. I really enjoy the TV in the waiting room. It not only has information about teeth, but also trivia and other tidbits about interesting subjects. I recommend this office 100%!!
I have a very complicated eye situation and they have been extremely patient and helpful. We have tried many different ways to help my sight. Some have been more helpful than others but they are always willing to keep trying. I am very grateful and highly recommend them for your vision issues.
Friendly service, honest, and thorough examination of my eys, an sight, got a prescription that is working well, thank you😊👍
Efficient and friendly
They did a very good job.
Yesterday was my first visit to Columbia Point Vision Clinic in Richland, WA. It was a wonderful experience from start to finish. The staff is friendly, kind, and helpful. Dr. Barney was amazing, he understood the issues I have going on with my eyes and truly wanted to help. I left with a smile on my face and shared many laughs with the staff during my visit. Transferring to Columbia Point Vision Clinic was one of the best decisions Ive ever made.
Nice service and friendly staff
Everyone was super friendly. I got right in at my appointment time. Dr.Barney was professional and very helpful. Highly recommend!
The doctors and staff are thorough, thoughtful, professional and responsive, and they provide excellent care.
Amazing customer service. Go out of their way to help!
Dr. Furness is very professional, knowledgeable, and considerate. He clearly answers questions and explains procedures. Highly recommended!
Columbia point vision is awesome! The staff is so friendly and helpful. I have several eye/vision issues and Dr Barney is very knowledgeable about all the newest treatments available for my eyes and vision needs. I have had treatments in their office which have been very helpful. I am always pleased with the care I get at Columbia point vision.
Very friendly and professional. The staff takes all Covid safety precautions seriously.
Excellent. Professional. Knowledgeable. Affordable & Timely.