Super pleased with my experience here! I got my state inspection done this morning (made an appointment ahead of time) and was in and out in 15 min with no issues. It’s a family-run small business, everyone is very pleasant, and they run an efficient, professional business. Will definitely return.

I have been taking my car to DeVoss for over a year now and it is always a great experience!

Very professional and friendly staff. Best auto shop in town ❤

Best shop in town! Great service friendly workers!

I’ve never owned a car before, and know almost nothing about them. Jerry was super helpful and explained everything to me so that I could understand. Fair pricing, plus a discount for VCU students. Will definitely be going back for any of my future car needs. :)

I have been going to DeVoss for years now, and I highly recommend. This is a family-owned and operated business, and they have always been honest and fair. They have never tried to upsell me, and make recommendations that suit my lifestyle and financial situation. Its such a relief to have a mechanic I know I can truly trust.

Quick and thorough service. Best and most trustworthy people!!!!!

This place is AWESOME!!! I just moved back to Henrico from GA, and needed to have an inspection done and license plates installed, I also had lights replaced. The prices are low, with high quality work done. I would recommend coming here to anyone. They were extremely helpful, inforformative, and welcoming.

Jerry is very knowledgeable about Hondas. He also tells you that you need a repair only when absolutely necessary.

Mechanic didnt try to push anything on me. Communicative. And you talk to a mechanic, not a middle person. Reasonable pricing. Nowhere to park tho really so an appointment is crucial.

Devoss auto has been the go to for 3 generations of my family. Excellent service and fair dealing.

Got state inspection done here. Very quick and no fuss. Thanks!

Today I went for my yearly inspection, had them do an oil - filter change / and tire rotation.Ive been using this shop for years. Reliable, clean and honest.

Very well run and professional. Courteous and helpful staff. Couldnt be happier with service received.

Very fast and great customer service. Got a state inspection and oil change in just about 30 mins. Prices are very reasonable, would highly recommend!

So far, I have been there for routine things (thankfully, for now), but I like going to them because they are a ma/pa place, quick, and honest.After a completed oil change Jerry did make a recommendation for the next visit and I appreciated that because I could plan for it (car was driving funky and it made sense).Prices are fair and I would def. recommend. Have been lived in Richmond less then 2yrs and it has been nice finding reliable mechanic between work and home to service my car.Thanks Jerry and Janet!Update: Had an inspection in Jan 2018. Had a broken taillight, helped me find a new one for as cheap as you can get it ( a friend looked up a used one and it wasnt that much cheaper). At the end of the inspection, he told me that my front breaks were looking worn and that I need new breaks by June if I did city driving (a tad bit longer if not). I dont mess around with breaks and I do a lot of city driving, so looks like June for new breaks.Again, cant stress how nice it is to find a honest mechanic who looks out for you for stuff you may need but wont up sell on stuff you dont need or pretend to fix stuff.

Quick and good pricing! Im definitely going to be a repeat customer there!

Was told to bring my car in and leave it for the weekend. When I got there I had to wait 45 mins while the mechanic was on the phone asking someone else about my car. Then they gave it back after almost a hour just to tell me they need to do more research on my car?? So I did everything I was told to do on time and had a ride waiting to take me to a rent a car just to tell them they are giving me back my car just to research and Im sorry to cancel the pickup service. So 5 almost a week later I get a call back saying bring your car in again so we can look at it. What????????? You guys already cost me money and time when you could have researched my car before you told me to drop it off. On time! Then the lady on the phone halfway apologizing and being rude saying good luck taking it somewhere else. And she ended up being rude to me saying that this has never happened in 25 years. But u want me to bring my car back to you and leave it again??????? I dont mind spending money for quality customer service but when u dont even know about my car but u still tell me to bring it too you just to give it back to me and call me a week later rude over the phone like I did something wrong. I should make them pay for my reservation for the rent a car I didnt need. Wow! I tried to give them business but the customer service was shot when the daughter of the owner called me being rude about me bringing my car back! Guess I will have to take it to the dealership now. But I will say that the owners wife was pleasant talking to my son and keeping us company while i had to wait a hour with my 4 yr old son on his birthday while the mechanic was on the phone getting information when I got there and no time before and I called 4 days ahead of dropping my car off at the shop. And to the owner Please research your cars before you tell a customer to bring it in over the 3 day weekend Customer service is a must. And to top it off I lost money so the only one out is me for a rental car I didnt need! Thanks Devoss Auto for your customer service its 25 years of it....Its a difference telling somebody to bring a car by to be looked at versus dropping it off for the weekend. Come on. Do better next time

Great customer service and decent prices.

Great place to get your car inspected and other services. The people are kind and explained everything really well. Prices are great as well!

Got my inspection, so far the nicest people I met in the US who offered their service to me. Fair and good price, good and fast work and most importantly, a friendly conversation and smiling faces!I left their shop happy :)

Quickest safety inspection ever. the owner takes pride in his work and does an excellent job

I am extremely happy with the service of that company. I used to use another guy for auto issue I had usually but this time I change my mind and I do not regret about it. Good service and the price was fair for it. Thank you very much for that. I appreciate it.

Four out of five just because they were a day late with the car. However, the car repair was complicated and required many parts to be removed which takes a lot of time. I am happy with the experience I had at this auto repair shop. My car is even more responsive on the throttle now and this makes me very very happy on the road!

Honest and do ok work but they are incredibly rude. It’s almost mind blowing how I have been treated as a customer. Go to Edwards Auto Care and get the best of both worlds.

Devoss Auto Services really did great repairs for me. I used them twice. The first time the werent very fast but the second they really did fast the transmission repair. It was not an easy job but they did it in two days just as promised. I strongly recommend this auto repair shop!

Sometimes you meet the nicest people by accident. Needed emergency service on our way to drop off my son at Fort Lee from cleveland, Ohio. Jerry and Janet took us in and got us back on the road in 15 minutes with 4 quarts of oil, after a botched oil change in Cleveland before the trip. They refused to take our money because my son was in the Army. How often do you find such good and kind people as these? If I lived here I wouldnt go anywhere else. Thanks again Jerry and Janet. Youre the best!

Friendly staff and excellent service I would recommend them to others

They took me last minute due to a cancellation, they go by appointment.Very friendly!

This is the Richmond shop I will always recommend to friends and coworkers. Theyre a fair, honest, and dependable family business, and I will always trust them with my Volvo. Thank you, Jerry and Janet, for making me actually not dread having to take my car to the shop for work!

6 Stars! My 2011 Dakotas water pump failed while driving down I95 in Richmond. Jerry got me fixed and back on the road in less than 2 hours. Outstanding service!

I recommend Devoss Auto Service LLC for all types of car repair services! Their auto repair shop is extremely well equipped and the mechanics extremely knowledgeable and competent on all brands and makes. Strongly recommend!

There are auto repair shops that cannot be relied upon for a prompt and reliable service. Devoss Auto Service LLC, though is not one of them. They can be totally relied upon for any auto repair service. I am taking my cars there for years and they are always punctual and have never lied to me.

Good, solid work. Realistic prices

Very quick and convenient for routine maintenance and inspection. The owners are very kind and helpful as well.

Great experience. We needed our car inspected ASAP and they told us to bring it in. They inspected it in 20 min and we were out the door. Great business.

I am regularly bringing my car at Devoss Auto Service LLC for servicing. They are efficient and prompt at any auto repair service. Ive done here my brakes, tunes, tires, engine, and suspension. They do the right thing every time!

They did a state inspection for me last minute without an appointment. Very kind and courteous, which was nice after the first shop I stopped by was extremely rude. Highly recommend using Devonshire for car care.

GREAT PLACE FOR ALL YOUR AUTOMOBILE NEEDS

Jerry always takes care of me and my familys vehicles! High integrity and excellent customer service! I would recommend this shop to anyone!

Thorough, honest and quick work done at a fair price. Will be taking my car here anytime there is an issue, as well as for inspections.

I was very impressed! They were honest and didnt try to sell me services I really didnt need.

Called to ask if they did suspension work in which the woman stated yes. then I told her what I needed done (car lowered, have all materials) and she changed her tone quickly and shut down the conversation. rude, unprofessional, and most likely profiled me. will never even consider this place again.

Good job guys. I have a broken door of the car, because friend of mine hit me while he parking. It was a minor issue but looks awful and I just use my policy to come to the auto salon and fix the problem. For couple of days everything was right and no one can see the damage now. Thank you for the well done job guys. See you again some day.

Great shop with great mechanic and staff.

Jerry is great; I highly recommend this place for quality work at affordable prices.

I am old and owned a lot of cars. This place and staff are fabulous- above the rest!

Great service...i love their old school honesty

A honest car repair shop so refreshing

I had a severe issue with my car which was going on for months. I visited several auto repair shops and none of them could locate the problem and repair the car. Devoss Auto Service LLC, however, did complete auto diagnostic and managed to locate the problem and repair it. I am absolutely happy with their service. Thanks to their expertize in auto diagnostics I was saved a many troubles.

GREAT PLACE TO TAKE YOUR CAR !!!!!

A friend of mine needed help choosing a good auto repair shop, she doesnt have any idea how her car works and she needed someone to trust, because she easily could be overpriced or added extra unnecessary service. Well, DeVoss Auto Service LLC is the first name that I recalled. And now she is their client too.

Very trustworthy mechanic.

They really helped me and my father out when trying to take me back to Fort Lee. Thank you guys so much.

Great service

A Mechanics mechanic.

Allen