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MGR Mufflers & Auto Repair
12432 San Pablo Ave, Richmond, CA 94805, United States
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MGR Mufflers & Auto Repair

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Ry
Review №1

I went today to see if I could have a muffler delete and a straight pipe/ exhaust tip installed on my sons 2007 ford focus. When I arrived late in the day (4;30 pm) I noticed a similar car on the rack that was undergoing a similar installation. They kindly started the engine and let me hear the new sound post muffler removal. It was perfect! .......The next thing I know, Im headed off to their other shop (nearby) for exactly the same solution with a exhaust tip in hand. To my amazement the whole installation was less than 30 minutes.Every once awhile you come across people who truly believe in personal service and quality products and services. And smiling all the way through. I cant say enough good about this place... Will be back

Dy
Review №2

Took my a6 in there today and was pleasantly surprised with how friendly and professionally i was treated when asking for a custom exhaust. They brought my car on the lift and we went over options and pricing. I ended up replacing my mufflers with straight pipes and had them create and X-Pipe to replace my center resonator. 3 hours later my car is a whole different beast then before. I couldn’t recommend this place enough. Will be bringing all my cars here from now on.

Re
Review №3

What a lifesaver! Extremely helpful, professional and great customer service! Someone tried to steal the catalytic converter off my SUV. They used a saw and were unsuccessful but did a lot of damage. MGR was nice enough to fit me into their schedule. They welded the pipe and got me back on the road right away. Thank you MGR! 5 stars ***** !

O.
Review №4

The Guys Diagnosed My Check Engine Light Adequately Did The Repair In A Timley Manner Thank You

Se
Review №5

I liked how they left me my car, they are very kind, they take care of you very quickly, I send them to go there

An
Review №6

This company came out to be an amazing experience i bought a pick up lifted 4x4 already was invested in money and didnt have an idea of what shop to end up in but I wouldnt trade it for the world these people treated me like family I hope people have the same experience like I did thanks stuffs members

Ju
Review №7

Liz and her husband are great people. Excellent customer service and very professional, always willing to help their customers. Work was excellent and in a timely manner.Highly recommend this business!!

Jo
Review №8

Knowledgeable staff great services get a shield for your car. Every one should check this place out.

il
Review №9

Excellent service...very fast and honest business...was glad my friend referred me!!

Mi
Review №10

Mufflers and catalytic converters with no BS. Conveniently located right on San Pablo, they have a very eye-catching building color that you cant miss.Grab a coffee next door at the trendy Catahoula coffee house, or just admire their statue out front made from old mufflers.

Ma
Review №11

Cool shop that works fast.I have a Toyota Prius and live in Richmond anyone out here knows these 2 don’t exactly go together lol.for the third time now,I woke up jumped in the Prius,that I had parked on the street.an heard a loud waaaawaaaaawaaaaawaaaawaaaaaaaaaawaa New right away the tweakers around here got me again, for my catalatic convertor.this last time I decided I was gonna just take it locally to mgr mufffler.glad I did they were super fast.gott my Prius back the next afternoon working .the dealership said they woulda took a few weeks.not only did they fix it fast and right but the owner after hearing about this being the third time offered me the best deal I could find on a cage/plate to deter they dope fiends from stealing it again.that really hooked me up which is what I needed considering I was broke from getting my cat jacked.thanks again Linda for all your help if I need something again I will definitely slide bye or recommend this buisness

Ge
Review №12

Excellent service took 2 of my cars here already. Owner is very friendly and professional. Highly recommend. Very reasonable prices as well. Gotten my muffler/resonator deleted and added blue tip exhaust tips.

ar
Review №13

I lived in Richmond for 46 years and have to say this is the best place to go for everything you need for your car. MGR not only knew what they were doing but went beyond their services to help get my car CAT certified and smog. They know more than other smog specialist to get my out of state vehicle smog certified for CA. I recommend MGR Mufflers.

Ma
Review №14

Family owned excellent service

gi
Review №15

I went to get a cuote for my car, but right awayI can tell the owner he didnt no nothing his welder knew more then him and the owner try to give me a high cuote when other shops were charging me 50 percent less then him what a joke.

Ja
Review №16

Went for a quote for catalytic converters and the guy was charging $6000 are you serious the parts cost about 500 bucks. Went to another place $2500 for everything what a rip off

Mi
Review №17

After having my catalytic converter stolen from my car and wondering how to protect it from happening again... I was referred to Mr. Muffler/MGR Mufflers through social media. They were able to provide a security product to keep my catalytic converter from being stolen again. Their customer service was excellent and professional . I would highly and strongly recommended them to anyone else in my position.

Ja
Review №18

Incredible experience, took my 2021 Tacoma in to give it a new sound and everything was smooth from the sound test to the installation. Highly recommend!

MI
Review №19

It is a very good family business.Liz is the CEO and front desk girl.She is very polite, very knowledgeable and having all the customer service skills for her position.Jose is not just a very good mechanic, he is an artist on welding too.He rebuild my whole exhaust line from de exhaust manifold to the final muffler replacing the two catalytic converters.The guy from the Smog check where i went after Jose finished his job,was totally amazed .For a long time he did not see a 300.000 mile car having all the reading for emission test results single digit numbers:HC-9 and 3 and NO -4 and 2.Really amazing job done by Jose.Thank you Jose,thank you LizSince now, everytime I will need exhaust work for my kids cars, or for my friends cars, this is the place I will come again with confidence.Mike M

Hi
Review №20

Customer service is excellent, taking time to explain the repairs and everything. The service is awesome and clear and workmanship is high quality. They treat you with respect and greet you with appreciation, Try them out, give them your trust and your vehicle, you won’t be disappointed.

Mi
Review №21

Experts are friendly, they take their time to explain. Great prices. Loved my experience! I highly recommend

Je
Review №22

Was referred to MGR by the Toyota Dealership in Oakland to repair my broken flex pipe in the exhaust system. I have an old Toyota Highlander and the pipe had rusted out, causing a crazy loud rumbling noise close to the engine! I’m on a student budget and was told that “these guys are the best and cheapest for anything exhaust related!” They were right— I was so well taken care of! MGR immediately took my car in, diagnosed the issue for free, and walked me through the whole diagnosis. They were 1/4 of the dealership prices and I’m so so grateful to both MGR and the Toyota Dealership for such honest, awesome service. Hope to not be back any time soon; but if I had to, I wouldn’t hesitate on using MGR in the future.

fr
Review №23

I installed a x pipe and I muffler delete my camaro 2015 ss sounds super amazing. The people there super nice and professional. Go get your stuff done there for your car.

Da
Review №24

Friendly staff and service. Was in and out in less than an hour for my oil change. Very reasonable rate... what’s not to like? Liz and Jose run the shop. They’re Tops! Thanks!

Ge
Review №25

Had a minor repair done, O2 sensor, at 40% of what dealer quoted me.

Da
Review №26

Installed cold air intake with a muffler delete on 06 Dodge magnum RT very professional with great knowledge and great prices, highly recommend if your looking to upgrade your exhaust.

La
Review №27

Always received good repair work and never felt cheated. If you need a mechanic they are honest, straight forward folks.

La
Review №28

Excellent customer service they really try to find you the best price they can

Mi
Review №29

These guys are awesome liz and her husband were very helpful awesome people i got muffler delete my car sounds awesome check this guys n there other shop mr. muffler is awesome to 5 stars from me

Ju
Review №30

After having my vehicle’s check engine light diagnosed, I brought my vehicle here to have the bank 2 catalytic converter replaced. I provided them with paperwork which clearly indicates that the bank 2 catalytic converter was the catalytic converter that had to be replaced. Funny enough, a few days after they “replaced” the bank 2 cat, the check engine light reappeared. I had the vehicle once again scanned by a technician, only to find the same code (P0430). After coming back to MGR and showing this to the owner, the owner checked the vehicle and said that the employee who had done the work to my car had replaced the incorrect catalytic converter. To make the situation worse, the owner said that he had recently acquired the shop, and that the employee who had performed the work on my vehicle was no longer working for him. Therefore he decided to tell me that he was not liable nor responsible for any of the wrong work his shop had done to my vehicle. Luckily, after researching, I found that he also manages Mr. Muffler, another muffler shop in the Richmond area where I happened to find the employee who originally changed the wrong catalytic converter on my vehicle. After speaking with the employee, I came to find that the owner I spoke with at MGR Muffler was still his boss. The employee informed me that he was going to check with the owner, to see if there was anything they could do about the situation. A few days went by without any updates, and so I had to go to the shop once again, where the employee literally told me that the owner was not going to fix the job his employee did wrong in the first place. So not only does this shop not stand behind their work, they also charged me $550 dollars to keep and remove the wrong catalytic converter. In other words, the catalytic converter they removed was in perfect working order, and we all know how much catalytic converters cost nowadays. Keep all of this in mind when thinking about taking your car to one of this man’s muffler shops; terrible service, and very non-professional.Take your money elsewhere, and don’t let yourself be scammed!!

Om
Review №31

Took my 2006 c6 corvette for some work. No complaints, great job

De
Review №32

Service was amazing, fast and professional. Brought 2 cars there and they did an incredible job sorting things out and suggesting rights parts.

Th
Review №33

Great service, very helpful, honest, fair/reasonable, on time, I highly recommend this business for service!!

Lu
Review №34

Got my 2015 dodge ram 1500 muffler and resonator delete done here sounded clean 🔥

Ja
Review №35

My car is lowered on coil overs. I been driving it like that for 4 years now. And it was time to do some repiping. I live like 5mins away from the shop and I figured I’d go see what the hype is all about. How people be saying it’s a good friendly shop. Anyways I went inand the guy seems nice but at first he didn’t want to do business because my car was too low. And regardless if we do, do business he said it will get messed up again because the car is too low. I told him just to replace the pipe that’s connected to the cat and from the muffler. To me it looks like a easy fix but at the end, he end up doing it for me. The price was reasonable. And it only took about 45mins. I was happy with the results. I would recommend this shop for people that likes in the 510 area.

Gl
Review №36

Excellent service He Completed work on my BMW X6...and BMW Z4

Mi
Review №37

Great customer service! Very nice people.

Da
Review №38

These people are honest and straight up awesome! I went in two years ago with my old toyota pick up which are notorious for the exhaust pipe breaking below the manifold. I had mine welded a few times but never held. Its old pick up and i dont have a lot of money for a complete exhaust system. Well he cut out the bad section and did some kind of internal weld repair and then fallowed up with an outside weld with a cross member to increase the strength. It looks like a work of art! Not to mention that it has held for over two years now. BTW my good old reliable toyota is lowered and very bouncy and i commute six days a week to hayward on the 880 freeway. Anyone whi drives that route knows if you have something loose its gonna fall off. Lol not the repair job at MGR Muffler. The technition was a no BS straight forward guy and was honest in telling me it wasnt a gaurateed fix, which I knew but being a person of limited money did me a solid and did an incredible fix and only charged me a hundred bucks. Worth every penny and even though he didnt gaurantee it to last. Its been two years and is still holding strong! Im certain it will last as long as my good ole picke up will! Thanks to MGR Muffler. You will be my number one choice for my future muffler needs.

3V
Review №39

Very help full and respectful

Ph
Review №40

Very quick, good price, no BS

Ch
Review №41

Bad customer service

Na
Review №42

Great customer service.

Lo
Review №43

I would give this place 0 star I needed help installing a part and it was all bad, Bad service the guy ignore me when I was there honestly dont come here

Sh
Review №44

I had such a good experience here. I called about a catalytic converter shield and they fit me into their schedule and made me a custom cage for my Nissan van. Superb customer service and friendly honest people. Highly recommend. And look at the shield they made!!

Da
Review №45

Very attentive friendly they left my cheroke very well I recommend them

Ro
Review №46

Very happy with the work thanks

Mi
Review №47

Excellent work, super economical, find a solution to the problem at the moment, they even fix it in the same moment, and very good attention.

Information
100 Photos
47 Comments
4.6 Rating
  • Address:12432 San Pablo Ave, Richmond, CA 94805, United States
  • Site:http://mgrmufflers.com/
  • Phone:+1 510-233-8484
Categories
  • Muffler shop
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
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