They performed a state inspection on my car. I made an appointment and it was completed promptly.
Been going to simply import for about 10 years now always been top notch operation jay perdue was there then the Steve took it over both guys are super and very knowledgeable then there’s Ben another great addition to simply the guys are great at what they do….
Good place, does the job well and for less than the Bmw stealership
Quick on the day we went no more than 1 hour we were in and out
Ben is THE MAN. I have been taking my 2007 infiniti G35X to shop after shop being disappointed with the results until FINALLY I came across Simply import & when I tell u he got me right, HE GOT ME RIGHT!! my car sounds & drives like it came off the showroom floor. Im beyond satisfied & will ONLY be taking my car there from now on
Great customer service. Very knowledgeable and very helpful.
Great place to get your car fixed. They are very knowledgeable and Ben at the front desk is the best to work with and is very friendly!
I have been taking my family’s and my vehicles to Simply Auto for years. Specifically for inspections and small repairs. I recently took my Dodge Charger here to fix a misfire on cylinder 6. They recommended that I do a full tuneup to resolve the misfire which costed me about $700. The next day my check engine light came back up for the same issue. I took my car back and they had it for a whole day just to tell me that they don’t know what is causing the misfire and that they need to do “research” to figure it out. I was then told that they would contact me back once they found a fix. Needless to say I never heard back from them and I never got any sort of refund for paying for a service that did not fix my vehicle. I am extremely dissatisfied and disappointed in the service I received. I told my family about this and they agree that we all need to find a new shop for our vehicles. This place has gone downhill since Steve left.
Always a wonderful job!
These guys are top notch mechanics and even better humans! I only use Steve and his crew for my auto repair and service needs. They are always fair, which in todays world means a lot.
My family and I were driving from North Carolina to Virginia and we found ourselves stranded because our check engine light came on and we could not drive our vehicle. Not knowing a good mechanic in the area I found myself vulnerable but I selected Simply Imports based on other client’s reviews. I was more than satisfied with their service, professionalism and results. Highly Recommend!!!!Thank you Simply Imports. #StrandedNCFamily
I have been coming to Simply Import for at least twelve years. I always know that I am being informed accurately about any issues with my vehicles. Steve and his team are professional, friendly and go out of their way for you. I have recommended many friends and they have all been extremely satisfied with the services they have received at Simply. I wont go anywhere else. I am so thankful to have a car repair establishment I trust.
Very excellent and professional foreign car repair shot.
Fast and friendly. Great service!
Always make sure Im good.
These guys are always straight with you, never trying to sell you more cabin air filters or tell you repairs are needed when they arent. They explain things in a way that anyone can easily understand, even if their level of understanding is would I let my mother drive the car or not? Absolutely fair dealing and great service.
Simply stated, they are the best! Honest, great staff, and fairly priced... what more could you ask for? Just know, they are busy with a lot of customers, which imo is a great thing as they have a loyal customer base. I don’t trust anyone else with my vehicles and never will! Thank you so much for all the great service over the years!
If you are in need of getting your car repaired--bring your car here! They are honest and they are on top of their game. They are skilled, offer fast service, and so polite. I recommend them to anyone who will listen to my advice! Give Ben a call and he will fit you onto their schedule!
Have found this business to be an excellent auto repair business. Even though the shop has Import in their title, they provide excellent service for both foreign and domestic made vehicles. I have one of each and over the last 4 years have found them to be efficient, reliable and able to repair my vehicles in a very satisfactory manner at a reasonable price.
Steve, Ben, and the rest of the crew at Simply Import are the best. They have consistently gone above and beyond, Ive been a customer since they opened and I wont go anywhere else.
We have a 03 Honda Element and an 05 Scion XB .....the Scion hasnt had any work done on it the entire time weve owned it (bought it new) except at Simply Import. When we bought the Element new in 03, we were taking it to another local garage, and they couldnt change the oil w/o oil dripping out of it causing us to have to take it back to them each time. We discovered Simply Import in 04 or 05 and have been loyal customers ever since. The service is super and the mechanics are awesome. You couldnt find a better and more honest place to take your vehicles.
Simply Import has been servicing my car for years. They are smart, efficient and reliable. wait time is short. Excellent mechanics. Reasonable cost. They will pick my car up if I am not able to bring in. . I trust the team!.
They always do a great job! They are professional and I trust them to do whats needed, but nothing that doesnt need to be done. They will suggest things that I should plan on getting done in the near future so I can plan ahead too!
Excellent mechanics and customer service.
Extremely honest work done at a very fair rate. I had the water pump replaced on my 2013 GLI, for about $200 cheaper than the dealership would have been for parts and labor. I highly recommend Simply Imports!
THIS IS THE ONLY AUTO SERVICE I WILL LET WORK ON MY TRUCK, IT HAS PLACE TO CHARGE YOUR PHONES NICE WAITING ROOM, CLEAN RESTROOMS, VERY NICE WAITING ROOM, IT,S NOT LOUD AT ALL,
Been going there for years. Great service. Trustworthy. If they say it needs to be done it needs to be done. Was going thru cancer a few years ago and didnt have much money and Jay worked on my car and did more to the car than I was billed for. They were a blessing at my time of need
This shop has never disappointed and the pricing is very fair
Accurate and quick service at a fair price. Definitely staying with Simply Import for my vehicle needs.
Best mechanics in Richmond. Hands down. Affordable, good mechanics, honest, and stand behind their work. The only shop in Richmond I will go to for my vehicles.
My mother Cathy Miles referred me a couple years ago, and my husband and I have taken several cars to Simply Imports. Jay has always been helpful and honest which I truly appreciate. Their prices are very reasonable and the work is wonderful. Will be back when its time for more repairs.
Ive been coming to Jay Perdue and Steve Wilkerson, since 2002 when they used to worked in Ashland before they moved to the Richmond area. My parents bought my first car from them when I was in high school (2002).Yes, I still have my first car, a 1994 Honda Accord EX coupe!! All I can say is that their work, knowledge, and turn around time on completion of work is outstanding!! Theyre friendly and honest. Theyre not the type to beat a hole in your pockets. Their prices are very reasonable!! I have saved so much money over the years, with 4 cars, by coming to them instead of the choosing to go to the dealership. If you feel like something is wrong with your vehicle, I personally recommend dropping your vehicle off overnight, fill out the overnight ticket and explain what you think is wrong with your vehicle, and then the next following day (usually by 11am/noon) you will definitely always hear a response back with the diagnosis of your car. In 14 years of coming to them faithfully, they have not failed me yet!! I have recommended Simply Import Auto to all my friends and yes the majority of them do receive services from them. What more could you ask for and want in an automotive repair shop especially when theyre on your side and save you tons of money!! Trust and believe youll thank me later!! 😀👍👌
Steve and Tim were so helpful. Knowledgeable team, not just imports. I recommend them totally!
Jay and his team are the most trustworthy mechanics in Richmond. They make every effort to take care of your car and treat you well. A+
It took them too long to fix a simple repair. Smh
Jay and the Simply Import team have taken care of our cars for the past five years. They are unfailingly honest and dependable. They do not try to upsell services you dont need; instead, they offer suggestions for saving their customers money. Simply Import is simply the best.
Amazing service, good on time, and truck runs like a dream. A thousand times better than Centerville auto
The people at Simply Import Auto Services always go above and beyond for us. We take my 2007 Rav4 and my husbands 2010 FJ Cruiser to these fine folks. Most recently, we took my car in for an auto change (Ill never go anywhere else!) and they noticed my inspection expires this month. Wed made the last appointment of the day and asked if they had time, to which they said well try, instead of the usual no most places (when you dont plan well - my bad). Anyway, they did it and at an exceedingly fair price. Ive had Toyota dealerships tell me that things were in need of repair and taken it to Simply Import who provided me with an honest assessment of the situation - saving me money by either doing the repairs for less or stating that the repairs are not needed in their opinion. Id been told by a Toyota dealership that whoever worked on my tires last had damaged all of the tire sensors (which all basically wore out at the same time). They had noticed I was going elsewhere for services, but when we traced back those last working on my tires, it was not Simply Import - it was another Toyota dealership! Simply Import always tries very hard to find the problem and to fix it, and without taking part of our scalps with it. I refer anyone who will listen to Simply Import, especially if you have a Toyota or other import. They do them all - not just expensive cars. Love them. Thank you, Simply Import!
They have been servicing our vehicles for over 5 years. The work is excellent and consistent. Jay is a valuable resource.
These guy really know their stuff. Kept my Honda ticking like a fine Swiss clock.
Always great service
Love love love these guys...always been very helpful and hands down the most reasonable prices...love this spot!!
The best place to have your car worked on honest people and they work with you only place Ill take my car
I trust this place with my car & all of my familys vehicles!! Theyre honest & reasonably priced, and dont try to upsell you to stuff you dont need.
The guys at Simply Imports are nice,trustworthy and reasonable which is more then you can say for the majority of repair shops!I would never take my Lexus anywhere else.If you are looking for a shop that knows what they are doing and will do it at a reasonable price you MUST go by Simply Imports!
Simply auto has been fair and professional . I was refered to them by a good friend . They get it done and have been honest about needed work versus add ons that you usually face when you go to the OIL CHANGE stores... I have been fortunate to find a good mechanic shop in the places I have lived . Good shops are out there . Im glad Ive found mine in Lakeside / Henrico .... 😁
The best!!!. The only place that I trust with my vehicles
Ive been going to them for years, always satifisfied and prices are very good.
Honest and friendly! Only place I trust now.
Great business for years
Honest mechanics, less $ than dealer
Fair and honest work.
Awesome, friendly, knowledgeable staff.
Great service
One of the best shops in RVA !!!!
Best mechanic in town
Great honest service,
Excellent service