Terrible customer service, management need to be fired asap! Never shop here, employees do noithing but stand around talking not helping anyone. Worst store ever!!
STORE#543 Ive enjoyed the journey through the store very pleasant atmosphere the customer service was excellent with Melanie as the cashier and everything went well. Also Taylor, Eemily and Danyelle are great customer representatives as well as Ivanna who is very helpful and friendly. But let us not forget this outstanding assistant manager Eve who will go out her way to locate and satisfy the customer in finding something the store has listed. Its a wonderful store to visit. Anthony
Cashiers refuse to wear masks and follow even the most basic hygiene and safety standards. Theres a sign on the front door explicitly detailing how they are taking precautions. Yet in practice, they are obstinate, ignorant, and selfish. They are putting the community at risk and should be sanctioned.
I will not go back to this location. They arent sanitizing the shopping carts nor do they have any sanitizer available for the customer to do it themselves. I asked the cashier if they had someone to sanitize the carts and she said no because the person that normally does that was out today. This is crazy. Theyre still taking your money tho. They dont care about the customers safety. I tried calling the store from around 2pm until 5pm and kept getting a busy signal. I will report it to higher authority.
Kind of like that stole because things very economical. But you just have to buy what you need. And also look carefully of the items before you purchase them. Look for expiration day or damages. Staff is very very nice
Entering this store is like stepping into a time warp and going back at least 20 years.Roses department stores were actually in better shape in the 1980 s with a small snack bar,candy counter, ice cream,milk shakes and soft drinks,pop corn ect.All of that is gone now,but they are serving a purpose and holding their own.Most of what they sell is of discounted price and I always buy my yard tools and bath supplies there at the best price in & around Richmond.They have disconnected the automatic doors in order to cut expenses,but I dont mind pushing the door open to save money on the things that I need to stay on a tight budget!
Was verbally harassed and intimidated multiple times by a young male employee. Asked other employees if they normally allow unprofessional behavior and the guy came up and started interrogating me in front of them. They told me that it was normal and to “not make it worse” by saying something to a manager, he then followed me to the parking lot where I hadTo wait for my husband to get back from another errand And he yelled at me to ask if I was scared of him about ten times in twoMinutes in a creepy sing song to make fun of me and scare me. Another employee even felt compelled to come outside and tellHim to shut up and wait with me for myRide. Ridiculous. Don’t go there. Avoid young chubby black male with eyebrow slits.
This is my store. The prices are incredible and if you shop regularly you can find some clothing items that are good quality. Just take your time.
Yesterday was my first and probably going to be my last time in this store. The employees were too busy watching me instead of doing their work. If theft is that big of a problem there then maybe hire professional loss prevention. Its hard to look at the merchandise when being profiled for no reason. Maybe they should make this strictly an online store if they have so many theft problems. Businesses need to realize that if seeing a person of a certain race come in and youve been trained to watch that person like a hawk just based off that well its wrong and weve got too many options now to tolerate such treatment. Wont be going back to this establishment.
One of my favorites. A lot of the decoration here at home comes from their stores. Almost all of the blinds as well.
This is a place where it just depends on what you are looking for and you have to be careful with the size on the item it might say its an extra large or 2x and not actually be right so be careful with that but other than that its a good store
Have a employee by name of betty simmons she has felonie for embezzlement i would never shop where they hire people that take advantage of the elderly
Love the prices the store offers. Love shopping at Roses wish it was one world wide.
Found everything I needed store seem a little messy but it was very busy. Check out was fast with great customer service.
I saw some items last year here. I didnt see the exact things, this years holiday items looked even better.Im getting extra for myself!
Nice clean store. Helpful associates
Good for household items, clothing, some grocery items, toys, shoes, and more at a Dollar General price.
Great price for everything they have something for everyone.
It used to be better than what it is now. I dont like going there anymore.
Love Roses. They have a little bit of everything.
Great prices on toiletries cleaning supplies and household.
I saved a lot on some good quality merchandise!!
Awesome store good price good shopping for single person
Has decent prices on the clothes,shoes and products it sells.The employees there are friendly,nice and helpful.
Great prices on housewares and cleaning supplies.
Employees didnt say hi or ask if needed help. But was clean and well stocked.
I needed cheap outfit for a funeral, only gonna wear it once. spent HALF the price of walmat for same items!
Need more selections. Overall neat store.
Very friendly and helpful staff.
Great deals friendly service
Very nice merchandise.Nice sale in progress
Convenient. Cheap price. Friendly associates.
Everything I brought from this store have broken and 30 minutes vacuum cleaner Start smoking . The ion stop working want get hot no more. The rake Broke in one piece when I was Raking my yard 😢😢😢😢 . Lol
Good stuff for less price.
Nice, reasonable prices, very clean and organized
It was nice to see a Roses. I havent seen one in years.
Convenient and good staff.
Filthy store. Disorganized.items not priced.
Love this store prices are great
Prices and excellent team members
Good prices on clothing.
Very small mall strip. Not much to choose from, storewise.
Good general story featuring cheaper versions of more expensive merchandise
Great place to shop at!
Its ok. You been to one you been to them all.
Love the great prices!
Bathroom was very dirty. Needed to be cleaned
Nice selections and workers
Good prices .
Good place for shopping
Nice discount store. Friendly staff.
Its a little junky
Cheap and 5 mins away
Its shabby and overpriced
Great prices
Good deals
Wide selection of merchandise.
I like roses.
It was great
Love the store
Love this store
Love the prices
Good values
GOOD PRICES
Ok
Ok
Love it
Love it
Good
Affordable
Cheap stuff
Its just Roses
Good prices and more discounts when you pay in a boxExcellent
Excellent atention
Great and good prices
Pork there is everything a little and low price
Love it
Because they speak Spanish