Alex helped me today by cleaning out the inside of my charging port that had lint built up in it. At first, it didnt appear to be the issue, but his thoroughness paid off. He also gave me a few tips on how to avoid this as well as prevent locking up my cell phone simply by how one keeps it the pocket. Who knew! While I didnt make a purchase today, his free assistance will bring me back for any other repair or accessory needs.

Alex came to my rescue he helped me get my phone charging again after along night I was afraid that there was something wrong with my phone but it was the cable he took his time to a show my phone was chargingI will recommend Experimax To all my friends and family

Quick and Fast! Happy Customer

Im usually skeptical when I see only 5 star reviews for a place, but really, Experimax deserves every star. The staff was very friendly, helpful, and willing to answer each and every question both me and my mother threw at him (thanks for being a champ, Justin). Also, the quality of service is worth the price (its very fairly priced). Does it beat the apple store? Definitely, especially if you have a model thats on the older side. All in all, definitely a good place to consider and check out.

I highly recommend Experimax for any of your Apple needs! Great customer service and follow up on my computer that I purchased (for a great price!) Everyone that works here is extremely helpful, kind, and approachable. I had a follow up question about my computer a couple of months later and walked in. I was helped immediately and an issue I had was resolved and explained to me. I would 100% recommend this to anyone in the market for any Apple products. Great staff, atmosphere, location, hours, prices, and selection!

By far the best computer repair store in Richmond. I have completed several repairs here and each time I am more than happy with the repair. I can’t say enough about the service and quality repair that Experimax Richmond provides.

Very professional, great customer service & care. Would highly recommend. Also great selection of services & prices than anywhere else. Thanks experimax!

Leonard Blue and the staff at Experimac are the best! They are my go-to for the fastest, best service on my Mac and my iPhone. They listen well. They pay attention to current needs and to possible problems... and have patience with my questions and take time to make sure i understand the explanations.In a world of automated psudo-customer service... these guys are the real thing. People who care about their customers and are always looking for ways to help make my tech life easier. Thank you Leonard!

Got my iPhone 6s repaired at a very affordable price. Great individuals and outstanding customer service. Thanks...

Experimac is the best place in Richmond that I’ve been to in order to fix my phone, get a new phone, or get tech accessories. The staff is very friendly and helpful. I will continue coming here as long as I am living in Richmond!

Experimac Richmond has the best customer service team Ive ever encountered. Not only are they fast, theyre always reliable and friendly when I walk through the door. I will forever recommend Experimac for all of you computer accessories and needs.

Camera wasn’t working, instead of trying to sell me a new one Lenard took the phone apart looked at it and fixed the camera. Quick service. Amazing customer experience!!

Great service, quick, very forgiving. On the way out the door with my bosses phone I dropped it and RECRACKED the screen. My heart dropped but I brought it back in and they replaced it and the screen protector, no charge! They will give you an answer to all your questions and they are very friendly here! Highly recommend!! Thanks ExperiMax!

Experimax of Richmond has by far the best customer service around. I’m truly grateful for all their service and support.

Experimac at the James Center is top notch! Not only do these guys do a superb job repairing Mac products, but they have outstanding customer service. The convenience of being located where I work is the icing on the cake!

The staff at Experimac Richmond were very professional and friendly. I purchased an IPhone 8 which arrived in excellent working condition. This business operates with integrity, so I will continue to purchase all my electronic devices/computers from Experimac.

Very polite and helpful! I am a student at VCU and made a quick stop to the campus location after class to help reinstall Microsoft applications. They were very quick and knowledgeable of my problem and I was in and out in about 20 minutes!!

Had an issue with my iPhone 8 and they got it fixed fast and in a hurry. The gentlemen where very professional, efficient, and knowledgeable.

They were very quick to help me with downloading a new OS for my Mac which I was having trouble downloading. I also bought a charger for my Mac at a very low price. I would suggest Experimax to anyone who needs repairs or help with their Mac. 5/5 stars all the way!

Great Customer Service, and very friendly staff. I highly recommend Experimax of Richmond

I can’t complain, Experimax of Richmond has been very helpful, they are truly my go to place for all my computer needs. Thanks...

I’ve been going to ExperimaX for years. And each time I go there, I’m treated with the greatest respect and professionalism. Thanks...

Leonard was very helpful and ensured I was completely satisfied with their service. Look no further than Experimax of Richmond for all your Computer and Cell Phone needs.

Mr Blue the guy you want bring everything tooo and great deals on apple products 👍🏾👍🏾👍🏾

I have some problem in my iPhone charging and I met a gentleman here he fixed this issue in 5 minutes. Very nice person and wonderful service. I thought I have to throw my phone but here I got fix in a bit.

I cannot rave enough about the excellent customer service I received from the folks at Experimac! Not only were they extremely helpful and knowledgeable, they fixed my MacBook so quickly! They have a wide variety of products and I will certainly be purchasing my next Mac product from them.

Great customer service and outstanding selection of computers and iPads at a great price. Thanks...

Experimax of Richmond has been very helpful, they are truly my go to place for all my computer needs. Thanks..

My phone was stolen, thrown out the window and ran over by a few cars. The guys at Experimac at the James Center brought it back to life and made it new. No scratches, dents or bruises!!! It was like I bought it right from them, and it works perfectly. And if ANYTHING goes wrong, they will fix it. I strongly recommend you buy or repair your electronic device before you go to anyone else.

Great place great people. Awesome service. Do yourself a favor and come here.

By far the best repair store in Richmond. I highly recommend Experimax of Richmond

Lenard was awesome he was very patient and understanding and saved me money go check them out

Truly best customer service in Richmond. I highly recommend.

Great Service and very helpful. I highly recommend Experimax to everybody.

Great customer service and by far the best repair store in Richmond. Thanks...

Outstanding customer service, purchased a MacBoo Pro from Experimax Richmond at a great deal.

Very helpful service great quick fast works great comfortable spot

Always awesome work, 5 star customer service, great relationship with the guys. If you any issue with technology go see the guys at experimax 💯👍🏾

So quick and convent! Great service!

Had a great experience!!! Love the James Center location.

Really patient, and kind. Great customer service.

Fantastic customer service.

Great customer service

Great Service!