My place of work! I am happy to be a part of such a wonderful team... Bring your car here if you are ever in an accident... We will do right by you! :-)
They did an outstanding job on my car. Staff is very friendly and kept me informed with everything that was going on with my car. They have done the best work that Ive seen in my part of town. Would definitely be using them again if I need to.
My experience with Service King was a very pleasant one. From the time I walked in the front door I was surprised how professional the staff is and how pleasant they are to handle your problem.I was kept abreast of the work being done on my car and estimated time of completion.When I picked my car up I was given written and verbal instructions on how to take care of the paint used in the repair so I would not damage the work.My experience could not have been better.Allen Bruce HillMadison Ms
I recently had a faulty part replaced on my vehicle. Katrina helped me throughout the process. She has excellent communication and customer service skills. I knew when to bring in my vehicle for inspection, how long it would take for the part to be delivered, and how long the replacement process would take. Everyone I interacted with at Service King was friendly and professional. I will continue to go here if I have issues with my vehicle. Highly recommend the service here!
They fixed my front end of my car when I was in an accident. They were dependable & completed the work faster than expected. They kept you updated on everything that was going on.
This was a wonderful place from the first day i walked in. The faulty was wonderful. Especially Mrs.Katrina everything looked wonderful.
This was the best experience I have ever had dealing with auto repair shops. No hassling, no extra charges or surprises. The customer service I received was above standards. I received updates on the status of my vehicle daily via text. When I picked up my car it had been cleaned inside and out. They even put air in my tires. They truly went above and beyond. I was only expecting the damage to be repaired. I got more than I expected. I want to thank all the staff at Service King Collision for giving me 100% satisfaction!
Hands down, one of the most professional and prompt service providers in the business. Their communication and updates about the process were timely and comforting. I highly recommend Service Kings.
Progressive insurance said this was their preferred body shop in the area, and there are not enough words to express how extremely unsatisfied I have been throughout this process. 1st off they repaired the car and failed to replace the fan plug in the car which caused it to malfunction so we took it back to them and they took it upon themselves to DRIVE it all the way to the BMW dealership while it was in limp mode. It should have been towed there it should not have been driven nor did I authorize them to drive the car. Then we find out it was something they did not do properly that caused this problem and thankfully BMW Place fixed it immediately. Then we get the car back and find a missing button on the dashboard and its no where to be found and is just now an empty hole where the button should be. And they are denying that being their responsibility. Also the failed to replace the cowl when they removed the hood. ( the piece that goes between windshield and hood to keep water and debris out) and as of yesterday 4-5-21 it has still not been ordered!!!!!! The car was taken into Service King on January 13!!!! It is now April 6 and they have still not taken care of this!!!! They do not return phone calls like they say they will and they do not care about customers satisfaction. They have been a nightmare to deal with and I regret the day I agreed to have them repair my car. DO NOT USE THEM IF YOU CARE ABOUT YOUR CAR!!!!! Now I have a big hole that is staring at me every time I get in it and they do not think this is their responsibility!!!! It’s been almost 3 months and still have not gotten anything resolved 🤬🤬🤬🤬🤬
Very professional! The customer service was awesome!!! I received updates throughout the entire process. I would definitely recommend Service King!
Service King in Ridgeland was a delightful experience. They were professional and gave a great experience! I looked for an online survey but couldn’t find it! I highly recommend this company for anyone with body repairs. Thanks for the great service!
They always kept me informed of the progress on my car.
I was very unsatisfied with this process. Brian told me it would be ready on Friday. Monday came around and it was still not ready. Finally went to pick up my truck on tuesday at 3pm and still wasnt satisfied. My truck had over spray and they replaced emblems that didnt even need replacing then waited till I got there to inform me.
There were very professional. Updated me on the progress of the car as well updating me if things have changed. The work they did on my car was to replace the bumper and headlight I experienced in a hit and run. When I got the car back it was though the car was brand new . That’s how how a job they did and I am very grateful.
My experience with Service King was a good experience. The work was done in a timely manner and ahead of the estimated time given. They repaired my car after an accident and it looks great. The paint matches perfectly and they throughly cleaned my vehicle.
Great place for car service, they went beyond helping me.
I had a great experience with Service King. The staff were friendly and efficient. I highly recommend this company for auto collision repairs!
My experience with Service King was excellent. They kept me abreast of every step with a detailed time-line. My vehicle was actually ready 7 days ahead of the estimated completion date. The work was excellent and my car looked brand new. Thank you Service King.
Horrible service. went to pick my car up after them having it longer than supposed to. drove it 4 mins down the road an my car went into limp mode. to sum it all up it has more problems now then it did when i dropped it off there. 10/10 do not recommend
Great service and communication! Staff is very helpful and friendly!
Service King provided my family and I with the best experience ever! Our vehicle was repaired in record time and the customer service is absolutely outstanding! They are indeed the best all around!
I just picked up my car and I am VERY pleased. I had extensive hail damage after a trip to Oklahoma. Service King did a great job. The person handling my case was great! I was updated about status via text on a regular basis. Also, a huge plus ... I dropped off my rental car at Enterprise and just walked a few yards to Service King. I will definitely use them again (hope, I dont have to), and will also recommend Service King to others.
Excellent, efficient service. Friendly staff and delivered great results.
They contacted me on every step. Whenever my truck moved from one spot to another they called my to let me know.
My experience with Service King is just not good. First of all it took all of a month to fix my car. When I would call about it my calls was never returned. Literally going into the fourth week I decided to visit the shop just to be turned away without any finishing date. I had to call my insurance company for answers. My Rental was running out so I was becoming stressed. Only after the insurance called they was given a finish date. So, I went to pick up my car and everything looked great as far as the work done but after I got home and was letting the hatch up I realized a part was missing so I immediately called them back. He checked with the shop but no part was found so he had to order it. Well I went to pick it up today and part of the part ordered is missing and is a separate order. So I’m not finished yet. I paid a 500 dollar deductible for a accident I didn’t even cause. So disappointed and is a very unhappy customer.
They were blue to have my car looking new in 3 days so I wasn’t without my car for very long! They were professional and kept me updated the entire time. I will definitely be using them for any future needs.
They were fast as well as kept me informed throughout the entire process.
I have used them before, and I have always found them to be quick, courteous and professional. Their work has been amazing.
DO NOT TAKE YOUR VEHICLE HEREThey will do just enough repair to get your vehicle to run but they wont actually fix the problem. I took it back 3 and 4 times and when I finally took it to someone else to look at they finally gave me a list of what actually needs to get done and what they needed to repair and what they did not repair
Excellent service! They get you tooken care of in minutes. The lady at the front counter is very nice and reasonable. No having to sit and wait for a long backaching time.
Great experience from Service King. Fast repairs and friendly staff! The text message updates were perfect.
Very efficient and did what they promised.
Awesome Service but by appointment only
Customer service was good but the work was not great. They missed an area that needed paint but did not acknowledge it... After scheduling an appointment for the rest of the work, he was not able to keep it.
From day one when I contacted Them, Jason was great to work with and incredibly accomodating.
The service I received was very pleasant. They made me feel very welcome!
Excellent service all around
My car was ready when scheduled and was done well.
Good high quality work down here professional employees
I had to take my car back after the repairs 4 times kept my car 5 weeks
They did a pretty good job repairing damage to my mothers car.
They cut corners and now their sloppy work is coming back to haunt me.
Poor customer service!
Nice folks