Appreciate them being open 7 days a week! Always fair. Very personable and knowledgeable.
I had a screw in my tire and needed to get it fixed immediately. I called and they told me to come on in. It all started when the couldn’t find my tire lock key and gave me a hard time about it, which was in the glove compartment. Then, they checked me out with someone else’s invoice (didn’t think it was the end of the world). But, then I rushed home to my kids and once in the driveway checked out my new tire only to see they put the wrong size tire on. Which was quite visibly noticeable. I don’t know how a tire professional makes such a big mistake and when my husband took my car back 15 minutes later they all pointed fingers to avoid blame. I would never recommend.
I had a very pleasant experience today with Chelsea Merrett. Although she was relatively new she was very knowledgeable when asked questions. I was looking for some tires and she truly made an impression on me. I will be back soon for sure to buy my tires from her!! You need more employees as energetic and eager to help her customers!!
Mavis Tire and Brakes was very polite and courteous when I made an appointment to have 4 tires put onto new rims. The work was completed on time and the cost was reasonable.
Excellent customer service. They went above and beyond the call of duty to assist us. I highly recommend them, and will continue to use them for all my future needs.
Did a great job checking my wifes tire finding no leaks. Thank you for great customer service.
Ordered some tires for my Jeep. They had them mounted and put on in a timely manner. Absolutely love the tire option they offered me. Even went back later on to have a repair done under warranty. Awesome place of business.
After talking and reviewing with one of the mechanics named Gary I will only buy from this Mavis again for all my vehicles as long as that man is there no one has ever been as forward and honest as that man was and I appreciate that more than anything
I never like going to someone to fix my car, but I would definitely come here without any hesitation. They dont try to scam, and I could tell they genuinely were looking out for my best interests. Super friendly and not bad pricing. Most importantly they have compassion for you, they dont work against you. Highly recommend this shop!
I needed to replace one tire that was destroyed when I ran into a broken storm drain. My Pacifica is less than 1 year old. I wanted to replace it with the same Michelin tire that the vehicle came with. Many tire dealers did not even carry the tire, those that did told me it would be 3-5 days before they would be able to replace my tire. When I called Mavis the attendant was polite looked up the tire I needed and had it in the store by 0700 the next morning. I arrived at my scheduled time and within 30 minutes drove away with new matching Michelin and saved between $45- $70 over other quotes I received. Thank you Mavis Tire
Excellent an fast ! Lug nut repair. Great people
Jamie at Mavis really helped me out this morning by getting my lug nuts put on. I didn’t have the correct wrench to get them on and he assured me they could. I really appreciate his great service.
I visited Mavis tire recently on a Sunday and despite not having an appointment and the shop being very busy, they were able to fit in my oil change and rotation in under 30 minutes! Ms Vicki also informed me of an additional brake service needed without the usual scare tactics you would expect to hear at a dealership.
Chelsea was very friendly and helpful getting my tire plugged...
Great Service! Staff was very friendly and they took great care of my sons truck! Highly recommend Mavis Tire In Rincon.
I was in a bit of a pinch. I came out the grocery store & my tire was very flat. My 1st & only call was to Mavis b/c they were across the street from the grocery store. I was in & out. Excellent customer service. & My groceries survived😆
Mavis Tire has a friendly staff and they are so helpful. Willing to take care of all you car needs.
I was able to get an appointment for the next morning. The staff was friendly and the service was quick.
Made an appointment a day before, on my appointment date and time they took my truck into the shop. About an hour later they returned my truck took it for a good ride and no issues with the balance, rotations. They we awesome thanks. By the way no grease stains on my door or inside of the truck. Again great job and thanks. Ill will definitely be back.
I was very pleased with the service and the short time it took to get two tires replaced. I will definitely use Mavis Tires & Brakes in the future.
Fast and friendly staff. Had the tires I needed in-stock. Did not try to sell me something I didnt need. Will use them again.
Great location! Chelsea and Jamie were both super friendly and helpful! 10/10
Friendly service Pricing great little higher than normal but you get what you pay
The only tire shop around that is open on Sundays!!! Very cool people with very good deals...Tire, battery, alignment, etc
Great place. Friendly help. You can tell that the manager here runs a tight ship!
Exceptional service.. so about 2 months ago from this date.. I had a flat.. rode on it for a mile and unmounted my tire and brought it in Jamie (very good guy/employee) knew instantly that I rode on it and warned me that it was not salvageable and was unsafe. Got a new tire very pleased with it so hop back to the present I’m slowly getting new tires finances are low and again walk in and Jamie is there he tells me that there’s a 4 hour wait and I could reschedule if I needed to, honestly not a problem with me at all they were very busy at the time well I did.. dropped my car off today and very good customer service very happy to help me with my needs way to go! Definitely recommend will go back there for sure.. extremely helpful and kind staff.. keep it up mavis crew!
The team at Mavis provided us timely and professional services. They also alerted us to an un-noticed problem, that with the benefit of their counsel and time was fixed; saved us time and money over the longer term. This was my 1st experience with Mavis and I left feeling good and with a sensing of trust and thanks for their services.
Got me in quick. Fast and friendly.
Customer service was outstanding!!!! Had 2 tires mounted and it only took 15 minutes to complete. The show room was clean and appeared to be well taken care of.Price was right too.
Tire was replaced quickly and at the Lowest price around
Brought my car in for a diagnosis. They told me it was my brakes, and recommended all new brake hoses, calibers. $2,000 later it did not fix the issue. Had a mechanic friend look under the vehicle, and he saw the drive shaft, and bearing rubbing. How did they have my car up in the air and not see this!!!! They miss dionosed why I brought the car in!!!!!!!!
I had a tire change done on my front passenger side. I scheduled an appointment so my wait was not as long as expected. I will definitely come back!
Don’t know what the point in making an appointment is. Had an appointment for 1pm spent sometime running errands in rincon while we waited, get called at 4:17 stating the didn’t have the right tire key so we went by there showed them we had one in the door. Then they said they wouldn’t have time today all of a sudden. I definitely will not be bringing my car back here as I left with no tires on my vehicle and wasted a day that could have been spent doing other things. Very dissatisfied.
Very awesome experience for my 1st time visiting. Thanks for the help with my boat trailer tire. I left feeling like I had to pay it forward. Awesome.
So i had an appointment @9 but still had a wait time of 2 hrs like how ? Isnt that why you make an appointment so that you can be taken care of at the time of your appointment. Its ridiculous!!
This is a great place for service and tires. Friendly staff and great service employees.
Hats off to Anne Lynes and Vicki Miller. True professionals. Exceptional customer service, friendly, and not afraid to get their hands dirty when the shop is shorthanded. Probably the best experience I have had EVER tire shopping from start to finish. They have gained a loyal customer for years to come. I recommend anyone who needs tires to give this place a shot, you will not be disappointed. Great job ladies. Staff in the shop do quality, precise, professional work as well.
Good service, Good prices
I have visited the Rincon Mavis on a couple of occasions. They are a very good place for tires and service. Today however, I want to give a big compliment to Vicki . She was great. She was very professional and friendly. She went above and beyond to help me today. Associates like Vicki are why they get repeat business.
This is a great place and the people are nice 10 out of 10
Great place very friendly and efficient.
Dont go here for your tire needs. The first time we went here for an oil change and tire balance/rotation(wifes car) and they didnt do the tires and told me they did when I checked out but it wasnt on paperwork so I called and then was told oh yea, they didnt do it. The second time I took my truck to get the tires balanced/rotated only and when I got it back it was way worse(vibration) so I took it to Davis Tire and found out that 3 of the tires were separating and needed to be replaced badly. How would they not notice this if they know anything about tires? And why would they even do the rotation and balance if they were so bad? They never even mentioned anything to me about it and it could have been very bad if I kept driving on them like that. I think they either dont pay attention or just dont care or have any knowledge. Go to Davis Tire instead or Rutland Tire.
The cashier did nothing but complain. Made My app online confirmed the day before didnt get what I.wanted done had to go back next day. Horrible service!!
They were great bought a new truck got a screw in it and they were able to replace my tire for me. Another place wanted to charge me over $60 more for the same work. The manager I believe was Katie and her customer service skills were amazing. I Will definitely go there again. I would definitely check them out. There is a reason they stay busy.
I had an appointment here to get and new tire for my car, which I mistakenly showed up to an hour early with my 3 children. They have been under the guidance of a new GM and were understaffed that day so understandably there was a bit of a wait. These people went WAY above and beyond to help us and even helped keep my children entertained during the wait. I am so happy about the new leadership of this store and they treated me like family from the second I walked in the door. I will never use another shop again!
Honest about what they can & cant do! They patched a tire for me right away. Building a good reputation in Rincon!
It was a pretty great place. Theyre fast and friendly, unlike most tire shops, theyre not out to get you and theyre willing to work with you on prices if it comes to it. Given the holiday season, be prepared for a wait, but as long as you have an appointment, it shouldnt take as long. Out of the few shops Ive been to, Id definitely recommend Mavis Tire & Brakes.
I would recommend to all my friends. Great staff. When you walk in they make you feel that your vehicle is in good hands. Very friendly staff and very detailed.
Havent had good experience with Mavis Tire. The past two times that weve had tires put on our vehicles. The lug nuts were not tightened and wheel almost came off with my 17 year old driving it.
My daughter goes to college 4 hours away and we wanted to get her car serviced before she left for peace of mind! The manager Tracy understood this and even explained that she had kids of her own and that our is at ease! Her car was taken care of in a timely manner and Tracy communicated with us every step of the way! Thanks Tracy and staff!
Great service! And it was all done in a timely manner! They did a great job of communicating with me about my vehicle! Way to go!
Awesome people that really strive to give you the kind of service you need. Kelly at the Rincon store is great and goes out of her way to get you taken care of even when they are so busy she cant even catch a breath. Im a customer for life now!
Mavis tire is awesome. Tracey was so helpful. We had a blowout on our car trailer. We took the blown tire to them and they immediately put a new tire on the rim so we could get back to our trailer. This is great service from the Rincon, Ga location. Thanks so much.
Jamie & Vicki are the best and super helpful!!!
Went to get a tire plugged and the next morning the tire was flat. Took it back to the shop and they said the tire was damaged and unable to hold air although it held air enough for me to drive it to and from work and to their shop, but I digress. Lesson learned will never be returning to that place.
Made an appointment for 2/13, received a call on 2/12, they over booked for the 13th, so I made it for the following Saturday, the 20th, at 10am. Dropped it off, stated they were a little behind. I was told it would be done by 4pm. I called at 2pm, they told me they were pulling it in next. Show up at 4pm and its not even started yet. So explain why do people make appointments? Explain why its acceptable business to make a paying customer be without a vehicle for 6 hours while it took up a parking spot. I sit in here at 4pm still waiting for it to be pulled in. I will not recommend this place to anyone. Unacceptable customer service. If my tires were not as bad as they are right now, I would walk the heck out, and take my 1000 dollars somewhere else.
The fine folks here came to our rescue when my son, his dog, and I ended up with a blow out driving down the interstate. After a greatly botched tow (over 4 hours waiting for the car to be picked up and dropped off at the correct location), the folks here waited on us and took care of the tire as soon as it showed up, very late. I wish I had gotten their names as they were one of the few bright spots in this situation and I am so very grateful they were willing to help us so we could get home to Florida.
Had an appointment on 04/19/21 for 1 pm, drop the car off at 11 and went about some errands. Called at 2:30 to check on the progress and was told they were about to pull it in. I get to Rincon around 3:30 and the car was not even started. Passed by again around 4 and the car was finally in the bay. Drove home all the way to bloomingdale and back to rincon got back at 6 and my car is still on the lift and theres a trailer behind my car. Theyre finally done with it around 6 but Im still waiting at 6:30 pm because they cant get the car out of the bay because they have a truck and trailer in front blocking the bay.... 7+ hours later. Why schedule an appointment if you cant honor the appointment. Ive wasted my whole day off on this
Would highly NOT recommend. I was there previously and it was ok. The second time, I set up an appt weeks prior and the man confirmed my appt for Saturday at 8 AM. When I got there, they said that I had an appt for Sunday at 9. I dont really know how that couldve happened if my appt for Saturday at 8 was confirmed. Also, every time I went in there, someone was complaining about something being wrong with their vehicle after being serviced there. I would recommend getting your tires put on at Walmart in Rincon. Ive been going there for years and theyre back open now.
My husband dropped his tire off today to be repaired. Tracy and Kelly provided excellent service and the tire was repaired fairly quick. My husband and I will definitely be choosing Mavis for our tire needs from here on out and we suggest you do too!
The service was good and on time.
Well Ive been to many tire places in my almost 55 years...but these guys at this place are by far the friendliest most customer service focused guys Ive ever had!!! They went above and beyond my expectations. Although my issues were a unique challenge, they worked together and (including the manager) worked over to solve the issues. Thanks to the whos crew for all of your efforts!!!
2 words - MILITARY DISCOUNT....Excellent service and friendly staff.
Called in the morning to see if they can work on my car for a walk-in. They said that they were able to and went over to drop it off. I get there and they said that they were overbooked. Definitely not what I was told on the phone earlier. Absolutely ridiculous and went to another shop that they can squeeze me in and upheld their guarantee. DAVIS Auto Co. took me right in.
In my search for a reputable tire shop in rincon, this one carries my same sentiments as the local Walmart tire center. Horrible. Called Monday morning on April 5th to get a quote for 2 tires, Cooper Cobra Radial GT P275/70/R15. Was told they had them in stock and could bring them up today to have them mounted and balanced. Brought them up at noon and was told it would be about 3 hrs. No problem I dropped off the wheels. At 340 in the afternoon I called up there to see if they were done, they hadnt even to them yet. 20 mins later they call me back to tell me they didnt even have the tires in stock. Was told they could order them but I am done with Mavis. This is my second bad experience with them but thought Id give them another chance. Well they didnt impress me at all and will no longer recieve my business or referrals. This place has really tanked since they swapped ownership or GM. Just giving you a fair warning before using this place, if you take your vehicle up there regardless if you have an appointment or not its going to be at least 4 hrs before anything is even touched. It didnt just happen to me once, but twice.
This was my first time visiting. I made an appointment online the night before which is really convenient and easy. I was there for a while because they were very busy but every customer was greeted and treated so nicely. The woman at the desk i think her name was Tracy was so nice and very knowledgeable. Their limited hours and staff has caused some back up but they are handling it so great! As a person who also works for an essential business it was nice to see were not alone. The man who showed me the nail in my tire and told me i could save some money by just getting it plugged was friendly and seemed to want the best option for me without trying to sell me something i didnt need. I will always go to Mavis for any tire needs and recommend them to everyone! Thanks for the awesome service!
Tracy is the best manager around. Very courteous and knowledgeable. If she’s not one of Mavis’s top producers I’d be totally shocked. Mrs. Tracy you Rock
Absolutely amazing. There new mechanic is really good he’s quick and does great job at inspecting vehicles. He looks over the entire vehicle oil leaks belts ball joints u joints. And he’s the fastest I’ve ever seen anyone knock out pads and rotors. His name is David. And Tracy she is a bomb. I seen David run laps around coworkers. The work ethic he has is unbelievable I really hope that he never leaves that shop.
Staff is awesome. Have tires in stock that Wally World doesnt.
My very first time here it was busy but in a good way!!!. I can tell the community LOVES them. Ms. Tracy is awesome! and the gentlemen working are amazing with their fast service!! bring your vehicle here !!!
We absolutely love Mavis specifically because of Kelly, it was to our pleasure that she was working in this location temporarily which happens to be closer to our home in Rincon, we typically drive to Pooler because we absolutely love working with her. But she makes the experience of caring for your car one that is not typical in the industry. She goes above and beyond EVERYTIME, and will find a solution to your problem even if it takes all day. The staff here is also very friendly and efficient, I havent had to the opportunity to work with them as much as Kelly but she definitely is the reason we come to Mavis vs taking our brand new cars to the dealership. Thank you Kelly for everything you do! We hope one day you are running your own location! As you are clearly capable!
Out of nowhere my trucks front end started shaking on my way to take my son to practice. Called Mavis and they said bring the truck on over. They hooked it up and swapped my tire with my spare (thank God, because I wouldnt have been able to get my spare from under the bed of my truck). Come to find out, my tire was separating and getting ready to blowout! They saved me money and possibly from an accident. From now on my tire needs will ALWAYS be fulfilled by Mavis. Shout-out to Wes who told us they would help us out!
Went in for an alignment and was told I needed three new parts. Took the car and got the parts replaced so I could get the alignment done. Showed up for my appointment at 11 and was told I had to wait for everyone else who showed up before me to be finished which was a 2-3 hr wait. Went on and waited to be told I needed two more parts put on before the alignment could be done. Then they went on to tell me that if a particular person was in the shop at the time my car would’ve been inspected properly the time before and that because I took my car home to do the previous work they were telling me they lost a sale. Basically to make up for the lost sale from the week prior they told me they needed the lower ball joints fixed now before they could do the alignment. Brought the car else where to inspect the ball joints and they’re fine. This place was jerking me around for a higher price sale instead of what I truly needed and wanted done.
Friendly, knowledgeable service!
Amazing service, reasonable prices and everyone is extremely nice..Jamie will get you right!
My husband and I use Mavis all the time. Theyre service is great. The two managers (they wear white shirts 🤷) are awesome. I came in to get a nail out my tire and then got my tires rotated. Walked in and out in a little over 1 1/2 hours. They were super busy, so I think that was great. If they dont have it, theyll run go get it from the Savannah shop. And theyre pricing beats most other places around here. And I like to save money, so Ive checked. Weve dealt with them a few times in the past month or so. Great service, great jokes, very friendly staff.
Appreciate the quick professional services that I received today and in the pasted months, year.I recommend highly to my family and friends.Great 👍 👌 work.
WOW!! They are Very Honest and Affordable!! I had a bad vibration and noise in the front end of my truck, so I just dropped in to see if they could diagnose. I was Expecting the typical mechanic shop rip off sales pitch of needing 100 things done, but they rotated my tires, and problem solved! Also while there In line to pay, I heard them on the phone with another customer who was getting tires, telling her she didn’t need brakes at this time.... almost every shop try’s to sell brakes regardless of life left on pads. Definitely a very honest company, and they will be getting all my future business!
Excellent customer service!!! Great, hard-working employees to get the job done in a timely matter!!! Highly recommend getting your car serviced here!!!👍🏻👍🏻
Service was fast and easy
Best service ever. Most friendly and knowledgeable staff. I highly recommend their services to everyone!
Traci is great when it comes to dealing with customers she helped me with a Cooper tire warranty even when the tires were bought at a competitors store. Thank you very much.
Have trouble everytime the seasons change with my tires getting low psi. Was going back home and spotted this tire shop. Where I am from tire shop employees are very rude, but I can say not here. They treated me like royalty very polite. I really have to say getting great treatment like this. I will drive 1hr to get great customer service. Thank you Mavis Tire Rincon,Ga.
If I could give THIS location a NEGATIVE 5 I would .Let me start by saying I got my breaks, a new tire and an alignment done at the huntersville store in Nc and Dylan and his staff were awesome ...... after riding an hour on the tire though I decided that I didn’t like how it was driving and called into the store in rincon ga to ask if I could exchange it for a stock size tire with better road rating ... I was told yes and that if I could come in by 5 they could balance and realign if possible because it wouldn’t take long...... GREATSO today I have someone take a day off work to get my car up there before lunch early and “Jamie” says that he won’t exchange the tire and that they can’t fix the alignment on my car for at least a week because they sent their guy to be trained ..... ( WHY WASNT I TOLD THAT YESTERDAY WHEN I MADE THE APPOINTMENT??????) so then o ask for his managers number and was told I couldn’t have that information and given a generic 1800-4-traction number to which he seemed super annoyed when I had to ask him to repeat the number so I could write it down ....he says that rob at corporate told him not to honor what they told me yesterday which was that I could exchange it out for a different tire ...... I’ve contacted corporate to file a complaint on the lack of empathy and customer service and hopefully corporat me Does the right thing in this situation and takes care of their customer because had I of known their level of customer service was soo grossly different between locations I would have spent more money just to go elsewhere ..... a company offering a good price or value shouldn’t mean I have to sacrifice customer service and a good experience .... with all of the ways to shop online for tires, you would think retail store fronts that are becoming more and more obsolete would do their best to keep their customers .... so to Dylan and his crew thanks for your help ... to jamie at the rincon store ..... I hope they find someone more personable who keeps their word ......
I always recommend to anyone who needs car service to come to mavis discount tire, and ask for ms. tracy! she is absolute best, and will look out for you when it comes down to your car needing maintenance done. she won me over the first time i visited just to see how much four new tires would cost me, and i ended up leaving with all four new tires at a very decent price!
Simple tire change wait entirely too long. Heck I even had to wait for front desk guy to get back (from walking around) to pay. Did have tire size in stock, thankful for that. First impressions mean a lot.
I went there for my tires today and Tracy was very helpful. Excellent customer service! I will definitely recommend!
We had a good experience with them. Definitely would go back again.
Great service from Tracy and the crew. Came in with a blown trailer tire,when Tracy found out we stuck on the side of the road. They took care of us immediately even with a shop full of cars. Thanks and we will be back.
Very friendly people and quick service.
This location is my go to for tires and oil changes. Today I stopped by because I had a check engine light on. Amber and Royce took great care of me and got me out in less than 20 minutes! I’ve always gotten great service here and today was no exception. Keep up the good work guys and gals!
Rude. Talk bad in front of customers. I would give 0 stars if I could. Go to a shop that appreciates your business pays their salary!
Great customer service
I was very upset after my visit. The technician that was suppose to put an all wheel alignment on my Van said he couldnt do it because my Tie Rods were broken on passenger side. They gave me an estimate of replacing them for 250.00 and I left. Took my Van to my mechanic and there wasnt anything wrong with the Tie rods.
I came to Mavis Tire in Rincon, GA to replace a blown out tire that came off my camper. I had purchased the tire previously and had my old tire still on the rim so it was a pretty simple remove the old tire and mount and balance the new tire but I came based off a recommendation from a relative who had all of his tires replaced here and he had nothing but good things to say and was not disappointed by the customer service or quality of work. And I have to agree!! Excellent customer service and will definitely use them in the future for all of my tire needs!!
Tracy and staff are awesome and quick with service. Will definitely return.
Mavis handles all our vehicles.
Very helpful.