Some of these employees need a yearly or monthly customer service course, the lady and older gentleman wer very helpful, but the bald man with glasses and younger guy with a bierd and a backwars baseball cap omg rude and seem unhappy,. Will not return. I Well give my business to autozone or Oreillys any day.
Great place and knowledge staff. Good deals on oil and brake Kleen.
Big array of quality parts.
Super clean store. Excellent customer service.
Great staff, top quality parts. Had all but one I needed, but they recommended another shop that had it in stock. A+ will come again. Prices are more than AutoZone/OReilly but it is 100% worth it because the quality is much better so they last longer and it evens out .
Customer Seevice was very good and fair prices!
Good
Always find what you need
Place very satificed
The cashier was very knowledgeable of my situation I was trying to accomplish
The people who work there are awesome. They are very helpful and knowledgeable.
Wish they stocked more parts
Really helpfull on my first visit. The part was misbox. I bought the right part at autozone because they did not have the part in stock. They pretty much accuse me of switching the part and they would not return my money. The store manager said that every remanufacture part is painted back witch is not true. I went to the Napa wearhouse in ontario. They return my money within 2 minutes of me explaining to them my problem. I will never return to this napa store again.
Absolutely outstanding service. The battery in our CR-V died today and they sold me a Napa Gold battery, brought it out to me in the parking lot and even lent me the tool to install it. The attitude was, as usual, great. These are the reasons that NAPA has my business.
Love this place. Super helpful and good prices
Oustanding service. The staff went out thier way to help us out. You just dont get this kind of service anymore.
In and out fast and helpful
Napa is the place for the more experienced person working on their vehicle. Its old school, 9 times out of 10 they will have what you need. Not just the general stock like other part stores.
Great parts house been dealing with them for over 28 years and yes they speak English
GREAT SERVICE AND KNOWLEDGEABLE STAFF. GOOD PRICES
Always great service!
Excellent customer service, I really recommend this place.
Today when I got off of the metrotrain at downtown Riverside, my car would not start. Luckily I had jumper cables and a nice man close by to help me out. I found Napa Auto Part store right around the corner and they were awesome to me! I am a single 55 yr old female and it has been a while since I have had to change my battery. Although they could not install it for me, they assisted me and I want to say thank you! I recommend this store!
I was assisted by the salesman, Robert who went out of his way to find me a great deal on a power window unit that needed replacing. Service was fast and friendly.
Very nice and fast service thank you for doing your job RIGHT
Great place to get hard-to-find parts and get good advice on what youre working on
A short waiting time which is okay but the service was great and took care of me well
Of the many project ars Ive owned this place is #1. They know their products and always want to win your business! If you need precise info & results this store is the place.
Attendant was professional and friendly as well as knowledgeable of the problem that my car was experiencing so he was able to recommend a fix that I had not thought of and it worked like a dream.
Great quality parts. Great prices and knowledgeable staff who go that extra mile to make sure you leave with the right parts and with a smile.
They know what theyre doing not like amateurs at Auto Zone or Kakakragen.Workers at NAPA have experience with automobiles not bicycles.
They have any part u need if not theyll order it for u n it comes that day or next friendly customer service and decent prices for quality parts
Good customer service
Nick is the man to see
Very help full but kinda on tha rude sideR
Great help and went Above and Beyond in every aspect
Its a great place to get parts quick
I been to this auto store couple of time, its small some stuff are cheaper than other store.not really recommended since they dont stock lots of stuff that people need.
Very nice gentleman that work there, very polite
Noo good service
Small location but helpful staff.
They have what i need, and help me when i dont quite know what im looking for.
Good service all times
Nice employees all of them
I have an old car I can get parts from the guys and they know what Im talking about done Business With the co for years
Very good for parts
Best parts in town
You can find what you are looking for and they help you if you need it.
Get yer hard to find parts here.
Great staff, knowledgeable
Helpful and friendly
Love this store.
Great customer service
Best people in the I E
Stock what other parts store dont!
Good
This place closes at 4pm not 5pm
Good service
They have terrible service!!!
Super helpful
My
Love ot
We understand each other by signs they do not know and I do not inglis. Another bit No espanis NO BISNES
They need to attend
Is good
I found what I needed for my crane
Meh