The guys are super chill, very helpful and convenient highly recommend this place

Great customer service! They were very quick with my fix and helped me when other shops couldnt. Traveled from Moreno Valley to get my tube on my tire fixed, was turned away from other shops. Thank you and appreciate your help Pedals!

On Website Only...Ill give you the benefit of 3 stars assuming your merch is on a different level than your webpage. Come on guys. I see like 3 bikes on there with no purchase access or even multiple photos.You guys would get more business if you popped out your website. Were a lazy generation used to Google handling our shopping parameters. Feel me? Hope so..

I was very impressed yesterday with this bike shop. I went in to get a particular brand. Apparently there can only be one vendor per city of this particular brand. and did not carry it. So, instead of trying to talk me into the brand that they did Carry they very kindly referred me to the bike shop that carried that brand. They were so nice. I will definitely be taking my new bike there for service and if I ever need another bike I will definitely go there.In these hard times it was very touching to experience that mom and pop kind of customer service. Thank you Pedals I will be back

Do not go here. The owner is a complete as@hole. The staff is rude they never have any parts you need. There excuse is oh we are out but we can order. (Probably from Jenson!) Then mark up the price by a considerable amount. Ive never been treated so rude an unimportant in my life. The best way to describe this place is when you were young do you remember the bike shop that always put your bike down or didnt help you unless you had one of there bikes or a brand that was super expensive? The bike shop that was too good for your needs? Well my friends this shop is the award winner!!!! I will never take my pos bike there again.

We love doing business here! We take all of our bikes to Pedals for service. They do a great job and as an added bonus they return the bike shiny and clean.

Best neighborhood bike shop around! Like the bike shops of my childhood, not a giant corporate box store. You get great old fashioned service and support!

Nice place the people who work there are friendly and helpful without being pushy. They set me up with a bike at a great price and made sure it was set up perfectly for me before i left. Great service.

Ive taken my mountain bike to Pedals for a tuneup before and was happy with their service, so I decided to go back for some beach cruiser parts. They said i needed to bring the bike into the store so they could measure it and when I asked to see what parts they had they repeated I needed to bring the bike in for measuring. I asked again to see their parts but they just argued with me and ultimately suggested I go to a different bike shop. I like supporting the local bike shops, but I cant see myself going back to Pedals.

I went in their just to take a look at the rc cars and they were very kind they told you everything you need to know about rc have a question about rc they have an answer and now I’m purchasing two Traxxas vehicles from them they have the lowest in store prices

Guy name Dominick at front desk give me friendly greeting when I came in. He is a patience and cool about to writing on paper unlike other people will keep speak to me that they are lazy to write? Im deaf so I dont need to repeat tell to Dominick to write down what he said to me. Thanks for understanding about deaf people.

Was looking for a couple different parts but was told by old dude that there was no browsing because of the covid so we left rite then and there. I feel like they just didnt want me and my son in their store. Taking my money elsewhere.

Straight rude the kids that work there need to be retrained or fired i will never do business with this place ever again if i could give them a 0 rating i would

If I could give 0 I would this was the worst bike shop I’ve ever been too, they were the rudest people I’ve ran into in a long time. I will never come back here, and I highly recommend you don’t either. My experience here was horrible, they people they work here have horrible attitudes. I hope y’all find someone to remove the stick from your bum.

Excellent! Place to buy your Bikes, Equipment, Gear and Accessories! Bikes and RC Vehicles.

The bosses attitude and customer service is horrible, I will never set foot in this store again. Choose other stores and quit supporting a man with a bad attitude. Customer service makes money not being an incompetent owner.

I bought an electric bike from pedals a year ago. The bike works great and the staff has been super helpful in the following year answering any questions Ive had. I highly recommend this place.

The owner really knows his stuff and will give you honest advice.

Id like to thank them. My bike lost two axle nuts for the front wheel. Then I went to this store and asked if they can sell me two nuts. They are so nice to give me two nuts for free and told me that I can go back with my front wheel if that two nuts do not fit it. I tried them on my bike after returning home and they work for my bike.

Nice services, But the price is definitely higher than Walmart or other shops. Employees here are very nice and professional. They will chat with you and find out which bike meet your needs. Although the price is higher, but it worth! By the way, I still enjoy my bike bought there. Good color and condition, bringing me a lot of joy.

Pedals is a great little bike store. The atmosphere in the store is a welcoming and casual. Jason and the other employees are experts. The services are fast, friendly, and professional. The products and services a reasonably priced. Unfortunately, the stores intimate size is a double edged sword for Pedals business; on their busy days to store gets crowded and it takes a while for the employees to attend to the customers. Overall, the customer services is good. I now developed the loyalty to this place.

I just called in to ask for some details about their products. I was greeted with a guy who clearly didnt know anything his bikes including price and name brand. I asked if he could tell me some different prices they offer for bikes and he said he couldnt because he had customers in the store. Extremely rude customer service. Dont even want to give them my business now.

What a great company! I commute with my road bike so its constantly taking a beating. The bike mechanic I spoke with was so polite. They got my bike up and running again in a day!! The repairs they did are beautiful and so well done. This will be my main place to have anything and everything bike related done. Thank you!

REALLY GREAT SERVICE! Very kind to you 👍🏽 love their little dog walking around like he owns the place haha 😁

I have been looking for a home bicycle shop for some time now. I am from Moreno Valley and was not a huge fan of any of the shops in my city so I made the drive to Pedals. I am glad that I made that decision. As soon as I walked in I was greeted and helped. I bought an inner tube and a new pump. The gentleman behind the counter was awesome and had a good sense of humor. He offered me a few tips and I was set. Awesome place if youre a cyclist. HIGHLY recommend.

I went into Pedals needing a tube for my bike when the tire was shot out on it and in about 9 minutes they had the bike flipped, put on the new tube in no time and it was an excellent job. I was really happy when I left. Thanks Pedals staff. Keep up the good work...👍

This shop really is for everyone, from the cycle enthusiast to the beginner, like me, just starting out. The guys that work there took really good care of me when I purchased one of their new Giant road bicycles, a helmet and a light set. My wife bought hers there a couple months back and highly recommended I check them out. An hour after I made my purchase, my bike was perfectly tuned and ready to go! Well, about a month after my purchase I acquired a flat, I took my bike back in there and the owner himself hooked me up with everything I needed to get me moving again as well as took the extra time to hip me to some things about how to better lessen my chances of future flats. I will always recommend this awesome little shop to anyone looking to buy a bike or accessories or even just to ask questions about the sport as they all ride from what I gathered and really know their stuff. From my family to yours, a loyal customer for life, thanks to everyone at Pedals Bike shop, wishing you many years of success!

Fantastic bike shop with excellent customer service. Their team is very knowledgeable. Most recent tune-up on my bike was dialed in just right. Great communication and estimation of costs is appreciated. Located close to the heart of downtown Riverside.

Wonderful place, seems like it used to get bad reviews several years ago for some reason. Whatever issues there used to be are entirely absent from what Ive seen, the guys are super friendly and helpful - willing to help in any way they can. Theyve helped me plenty over the years and seem to have a passion for what they do. Definitely come here!

Great experts. They will help you find the right bike.Just bought my second bike from them.

Overpriced rude and never open longer i ride a pink Walmart 150$ 18speed and just for brakes 250$ 57$is the service check that they have to do it.

Good shop. They are knowledgeable, and very helpful. They carry just about any part or tool you need for your bike.

I had used a different bike shop in Riverside, but it closed so was looking for a new shop. I went to Pedals and was quite happy with the experience. The owner Jason took his time to explain things to me, told me I didnt need certain work done at this time. He was easy to talk too,knowledgable, and friendly. I would highly recommend this shop to bikers in town.

Super cool place with nice helpful people. They dont try and get over on you. If you need anything. You should definitely give them a call.

After looking around at several shops today we stopped by Pedals to see what they have to offer. First thing we noticed was quality bikes out on display. When we walked up with our 2 year old daughter, everybody was friendly, very helpful and gave honest answers! At no time did I feel as if they were trying to push a product on me just to make a sale like other shops were doing earlier in the day. Jason (the owner) was more than happy to let us spend a couple of hours asking questions making sure we were happy with what we bought. By the time we left, there was not a doubt in my mind that we made the right choice with Pedals!

I went into Pedals looking to build a custom bmx bike and Jason was more than happy to help me put it together. In fact he spent a good hour and a half on a Thursday helping me price out each part and check on its availability. I had specific questions regarding frames and parts so we got a hold of S&M, Fit, and Odyssey and had my questions answered over the phone. He gave me a great price that same day and had the parts ordered overnight. They had my bike built up and ready for pick-up that weekend, even though I couldnt get into the shop until the following Tuesday. I am more than impressed with the service I received at Pedals, they were friendly and professional.

This is my go to shop. Before I purchased went in and met the owner, Jason who arranged a demo ride at Sycamore Canyon, untimely led to me purchasing 2 bikes from him. Have been in multiple times since to buy and just chat since. Jason has even advised me to buy at other stores if he cant get a deal that matches. Cant say anyone has ever done that in any business for me. FYI I have a local well known shop 1/2 mile from my house and drive 15 instead to see Jason at Pedals.

Extremely underhanded business. I went in to buy some tubes for my girlfriend, and the receipt that I got with the tubes said that all sales on rubber final however; that was not communicated to me BEFORE I bought the tubes. When I told my GF how much I had spent, (almost $50 for 4 tubes!) she went online to compare pricing and realized they were priced at literally 3 times the amount of comparable tubes from Jenson USA. I went back to pedals to let them know and return the tubes only to be pulled outside the shop like a child and have the owner start to argue with me about his business expenses. He admitted to me the only reason he doesnt want to return rubber or tubes is because of the 3% return fee that credit card processing companies charge him! What a way to put your customers first huh? He offered me store credit but I at that point did not want to spend another minute in that shop nor will I ever again. They lost my business and recommendation to friends looking to buy a $3,000+ MTB. Too bad! The bottom line is that if they do not offer Returns on certain products they should be informing customers of which products those are before the transaction is completed. End of story. This is an extremely underhanded and dishonest policy to abide by and based on that principal alone, I will never set foot in that shop again or recommend their business to anyone else who rides bicycles.

The best bike shop in the area. They are always courteous, professional and very knowledgable. What has impressed me is: Ive never walked through the door without being sincerely greeted; this shop does not up-sell me on items, nor take advantage of my lack of expertise; its a neighborhood shop where you dont feel like a number and they work to assist you so you will return again and again.

I have purchased two bikes from Jason at pedals so far. Each time I got what I wanted at a great price and was very impressed with their customer service. Jason and Chris are more than willing to help you get what you need. They will continue to get my business

Very helpful personnel. They pumped my tires at no cost.And they gave me good tips on locking my bicycle.

Great staff, very knowledgeable and friendly, awesome prices as well

Fixes my Traxxas really fast and very good

Pedals Bike Shop is my new go-to shop for genuine service and all-time HELP! Bicycles are becoming more and more complicated and changing faster than I can keep up! Im old school and they are too, but they are working and dealing everyday in the new school of cycling and have been very helpful with sorting me through the maze of making my old bicycles work in the modern era! Tires for example, I have a very nice Campagnolo wheelset from 2010 that are not tubeless, nor tubeless ready. Getting new tires, hence mounting up modern tires has a challenge. After several attempts to install a tire myself (Ive done this millions of times!), I returned to the shop to have them give it a go. Tire was not able to go onto the rim, even though it was the exact make and model tires that was just removed. They took the time to try several different tires and finally arrived and a suitable solution that I am also happy with! Its the little things in life & I LOVE THIS SHOP!

Bad customer service, try to rip off all customers. Bad attitude. Zero customer service. Will not recomend to any one.

Gotta love your local bike shop!

Dont go with your kid. they yelled at my son for looking @ the bikes. they lost a nice sale

Im new to the area and purchased a bike off Craigslist and needed some help getting it fine tuned and ready to ride. I called first and the person on the phone was a good spirited man who had a sense of humor or and a lot of knowledge. When I went into the store, I spoke with Chris. Chris told me everything and more about my bike and what it needed. I was told I could pick it up Tuesday and I got a call this morning that it was ready a day early. When I went to pick it up, Chris helped me promptly and professionally and answered the next round of questions I threw at him. I felt like they wanted my business and was treated as such. Tl;dr: great service, knowledgeable staff, genuinely nice people. Ive found my shop.

I have to disagree with the poster that disliked the customer service. I called Jason almost a year ago with a question on kids road bikes. He never pressured me into buying anything, and in fact did some research and called me back promptly. Since then, Ive used Pedals exclusively for all my bike service work (wife and two kids, road and mountain = a lot of bikes). Ive even joined the Wednesday night shop rides for the past 6 months. I have had nothing but good experiences with this shop and I do not hesitate to recommend it to friends and family.

Awesome service. They value customers. A+ for bike repairing.

Im only in Riverside for 6 mo. Based on the great reviews, I went there looking for a 6-mo. lease or something. Jason, the owner, said hed sell me a bike for about $270, & buy it back for $75-125. Not bad, I guess, but I was hoping for a better deal, so I asked him to let me know if a suitable used bike came in. On a Sat. he contacted me about a great-sounding deal, for $100 that he would buy back for $50. He said that it was old, but it would be all fixed up & work perfectly. On Tue. I told him Id be in on Thurs. to get it. He said great. Cash only with no receipt. Hmm, a little shady. I left work early to take the bus to his shop (I dont have a car here), dressed in bike shorts, carrying my helmet, with my $100 in hand. When I got there, it looked like a nice bike. He said the front shifter didnt work, the rear one might go any time, the rear tire was very low (possibly leaking) as he hadnt checked it, & that if he had to replace the shifters with modern ones instead of old ones kicking around the shop, hed have to charge me more than $100. And of course the bike would not be ready that day. I told him to call me about what the new price would be, & that I would come back on Saturday (today). However, Ive changed my mind. Ive been shabbily treated. The bus round trip is about 1.5 hrs. He never contacted me to tell me the bike was not as expected, or to tell me it wasnt ready as promised. I dont know if I trust him to buy it back in 6 mo. Im not doing business with this guy.

Needed a full tune-up for my mountain bike, feels brand new! Excellent service with a smile! Please check them out!

The guys here are knowledgeable and friendly. we always get what we need at a fair price!

I went there to get lights for my sons scooter. the guy said they would put them on for 20 bucks they didnt light up he said they were hard to see in the light. Came night time still no light. He was telling my husband that they got a lot of default wheels in and some were not working mine did not work at all. I went back the next day and ask for them to switch them out with ones that work he refused and said sold as is. I was very mad and disappointed the guy did nothing to make it right. what a rip off they were.

The workers at the shop are very good and great deals for my sons bike I dont have a problem being a long time customer because even there dog Kona is a sweet puppy

Stopped by on a Sunday looking to buy urban/road bike for my daily commute. After talking with Jason about my options I found one within my price range. After picking some accessories Jason ended up giving them to me at 10% off.

Wow these guys helped me get my friends Bike Fixed for her... other bike shops turned it down but with some tweaking of the frame & some bike knowledge/ skills its up & running & cant beat the price either, thanks again

A little pricey would they do good work Im always happy and satisfy for the work they do on my bicycle

I dont believe this bike shop is commited to your experience unless youre as hip as the guy behind the counter with the bad attitude. And if youre like me, he will help you, but he will also let you know what a big inconvenience it is, and if you offer a critique on the customer service you will be summarily banished from the store, even though you may be the only customer within miles. Again, if you are hip like the guy behind the counter, and your standards of customer service are low, than you should be fine.

Soooo much better than Dons!!!

Very good service and great personality

We bought an expensive kids bike from this place and had problems with it within a week. Took it back for a check and they were the least helpful people you could imagine. At time of purchase we were told the bike has 1 month warranty. Customer service here is extremely poor and unfriendly.

Small shop, with a good selection. Owner and employees are really friendly and helpful.

After going to 3 different bike shops.. this one had everything i needed to hit the trails again

Went in and bought some tubes from Jason. Was very mocking of my wifes and I limited bike knowledge. The tube I bought was faulty and when I went back to return it he was very unhelpful. Was told he coudnt do anything for me and he wasnt liable for selling me a bad tube. Also took in a bike that needed a new chain. Sold me one that was for a 12 speed and not my 10 speed. Then upon my return tried to sell me a chain breaker instead of the new correct chain. Was overall just trying to sell more and more. Went to cycle usa off tyler. The staff there was way more helpful and didnt try and take advantage of me. Wont return to pedals again for anything. Jason sure knows how to lose a customer for life. My family will not be returning.

Stopped by this shop to see if they could chase some threads on a bottom bracketwith a tool I couldnt afford ($500). As a experienced mechanic I know it would take all ofone minute to do. The mechanic was all set to do it when the owner came in and said I would have to leave it because he didnt have time to do it. I t would have taken longer to write up the invoice for me to leave the part than to just do the job. I walked out of the shop and went down the street to another bike shop and they did it right on the spot for $20 for two minutes of work.I own 18 bicycles, ride daily and spend thousands a year on bikes and parts. I will never set foot in that shop again. If you want to stay afloat in this competitive business where mail order bike websites dominate then you need to provide something they cannot do and thats brick & mortar customer service.Heres a few alternate choices: Riverside Cyclery, Dons Bikes, California Cycleryand Woodcrest Bikes.Good Luck

Bought a bike on pinkbike, they boxed it perfectly and sent it out. Thanks!

Great little shop and Jason really cares. They special order the tires I use and always have them in stock for me when I go.

Best bike shop in town. Very knowledgeable and friendly staff.

Dont buy in Pedals Bike Shop! They are mean. I went 20 minutes before than they close the shop. 6.10 PM. I had a flat tire. They usually fix it in 5 minutes, maximum 10. It was my 3rd time there. They told me let the wheel and tomorrow come back. I told him I had to drive 20 minutes. So I was going to lose 40 minutes and money in gas. I told him than in internet the horary is until 6.30 PM. I told him I wanted to speak with the boss about it and another person went out telling me he is the boss. He told me go out of my shop, Im the owner, in america ...bla bla bla I didnt understand very well because my english is not the best. He was not nice. I think he was not the boss and if he was I didnt know any boss who treat to the customers like that. He loses a present and a future customer, he loses money. But maybe he was a worker. The bosses usually want to earn money in their business and are nicer with the customers. So he told me finally I can buy the replacement. Now I say .. like you told me, we are in America ... I can opine the mean that I was treated there. I hope the real boss read this. Bad people,bad bussines, bad customer care . No the worker with the beard, he is nice.Cara winner says in one comment:I own 18 bicycles, ride daily and spend thousands a year on bikes and parts. I will never set foot in that shop again. If you want to stay afloat in this competitive business where mail order bike websites dominate then you need to provide something they cannot do and thats brick & mortar customer service.Heres a few alternate choices: Cyclery usa, Dons Bikes,and Woodcrest Bikes.Good Luck

We were riding from Aliso Viejo Ca to Big bear and we were riding by pedals bike shop and and at that time need some oil in my chain and Im glad we stop by this is really cool shop they lubricate my chain and also fill our bottles of water

Always very polite and helpful.

Jason and his henchmen are simply the best. These guys define what it means to be a community-oriented business.

Very good service!!! Tanks

Took my bike in for a tune up. It rides like its brand new

Excellent service, nice and kind staff

Good customer service.

Always helpful and attentive!

The boss is unprofessional. Bad customer service. Bad experience.

Always there to help me with any bike questions or parts

Great Guys

Loved it new bike

Great shop.

Everything you need....

Excellent

Do u have BMX bike