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Cell Phone Medix
6704 Magnolia Ave, Riverside, CA 92506, United States
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Cell Phone Medix
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Ga
Review β„–1

I had my screen replaced here before and it was done like factory quality. This time was really bad with frame. Jessica is really nice and a skilled technician. I just wouldve liked to have a little better communication. Both phones are still going strong.πŸ‘

Ja
Review β„–2

Went in due to my iPhone XR camera not working which also made the flashlight not work. They only took 40 minutes to Fix it and make it look like a brand new phone. I have no complaints about the camera at all it looks Amazing!! the picture qualities come out amazing!!! They have the best prices in town hands down. My friends recommended me the spot and I am definitely going to go back for any future situations

Je
Review β„–3

They were able to take my insurance from my cell phone company and had it ready in 2 hours. Will go again.

os
Review β„–4

I really hate to do this, and I am the type of person to never leave comments. But the experience that I had at this place was terrible and super unprofessional. To start, they had my (unfixed) cell phone for 6 months . Never once did they communicate to me about the issues they were having trying to fix my phone. I had to pop up numerous of times to get updates which is crazy. In March I dropped off 2 items. A galaxy s8+ and iPad pro 12.9 inch. It took them 3 months for me to recieve my iPad because of the lack of communication. Just for a screen replacement. Waited another 3 months for my non fixed phone . I came in today to pick the phone up and I was told that that they could not fix the phone . I was told 2 months ago that the phone was fixable and would be fixed a week later. Never did I receive a phone call during this 6 month experience. Jessica told me that it is not their job to reach out about a finished product, that the customer should be the one to reach out. I was completely baffled by that. She literally gave me the phone back in the same condition it was in when I gave it to them in March. Everybody experience is different and will be different but I would strongly think twice before trusting them with your item. I could not believe I got done like this . It is not the fact that the phone was not fixable, it was the complete non existent communication . Really disrespectful. Then she went on to ask me if I comprehend that they couldnt fix the phone like I was I was dumb. Very insulting. I am also a black man so I took that to be very disrespectful. She also proceeded to ask me if I wanted the service to be free??? Another racially derogatory thing as if all black people want something free. . Very disheartening. Well this is my experience. Hope you guys will have a better one. But try to avoid doing business with them . Thanks for hearing me out.

Su
Review β„–5

Superb customer service. I would refer anyone who needs help with their phone products to come here for professional problem solving. I am a big fan!!!β˜†β˜†β˜†β˜†β˜†

Gr
Review β„–6

Based on my phone call I could tell thet were there to help me. The price quoted for my repair seemed to be about 15% less than their Google counter parts. I am waiting on the new screen that I put a deposit on to come in so that I can bring my phone in for a screen replacment. I can give a more accurate review once the replacement is completed... Greg

Sh
Review β„–7

Brought in my phone and it was quick and easy. Even though I made it difficult by trying to fix it myself and failing at it, he was willing to take it and fix it. The price was great! Val was very professional and he was very genuine with his expertise in parts and pieces. Thanks!

Pe
Review β„–8

This is bet cell phone repair shop in town. Very knowledgeable people. Jessica and Ruben help me fix my phone and recover thousands of pictures I had. I am not going anywhere else to fix my device.

Ki
Review β„–9

Jessica is always a joy as soon as you walk in! Great customer service, always. Cell Phone Medix is the best place to get any phone repairs you may need.

Ma
Review β„–10

Good customer service! Replaced my iPad mini screen and works great! Thank you Jessica

37
Review β„–11

Jessica is awsome she fixed both my note 8 and my wifes changed the imei on both phones

Jo
Review β„–12

I went to take my phone to get repair at this place and they did a great job Great customer service I recommend this place.

Yo
Review β„–13

They did an amazing job helping me out with a water damaged device. They were very helpful and I recommend them for any issues you may have with any device

Da
Review β„–14

Jessica was an incredible help! She helped diagnose the problem and for only $65 replaced the dysfunctional part. It was a wild ride but definitely reccomended for any one looking for quality and a low cost. #SupportLocalBusinesses

Je
Review β„–15

Great and quick service, fair prices 10 out of 10 would recommend.

ne
Review β„–16

TOTAL CHEATERSAVOID THEM ALWAYS. THEY SAY THEY ARE GIVING YOU A SERVICE. ONCE THEY HAVE YOUR PHONE THEY WILL MAKE YOU PAY FOR THINGS WHICH WERE NEVER REQUIRED AND WITHOUT YOUR APPROVAL.Extremely Sham**less attitude. Feeding their family with your hard earned money.

Vi
Review β„–17

I have been there twice, both times great experience. I do recommend this place.

Gm
Review β„–18

Had issue with my watch but after some time it was rectified. Thanks

Jo
Review β„–19

A legit independent business. Great customer service, quality work, and inexpensive. If my screen breaks again, Ill be coming back.

Ju
Review β„–20

Fixed my phone within 30 minutes (broken screen) for way below what I was quoted elsewhere + it was a Saturday evening when I called and it was near their closing time they offered to wait for me even after closing time.Great customer service, super friendly Highly recommended!!

Br
Review β„–21

The people are very nice and sweet but the customer service that I received today was not good at all. The communication on what parts I was going to receive for my cell phone repair wasnt available to me. They installed something I didnt want and then had to uninstall it. Ultimately wasting my whole day. Im pretty sure if you have like an iPhone or a Galaxy they should be able to help you just fine but if you have any other type of cell phone theyre probably going to botch it. That was my experience at least Ill never go back there again but they are very nice people though.

Ed
Review β„–22

Excellent Company I Ran Over My IPad by accident with my car and it was completely destroyed. This company not only supplied an iPad casing for me but put it together with the motherboard and it worked perfect. I admit the iPad was work related and I was pretty anxious and annoying I bet but they were calm and cooperative every time I called. Great Company would go again.

Er
Review β„–23

Hands down the BEST cell phone repair shop around. We’ve been going to cell phone medix since their first office repair shop on Riverwalk and La Sierra. Anytime our phones, tablets or devices break or need attention we go to the medix. They are very friendly, knowledgeable, and competitively priced. Go check them out, you won’t regret it!

An
Review β„–24

This is a professional telephone repairs centre. The centre and service providers here are recommended for solutions to your telephone problems. You may contact the team first for your next telephone repairs at affordable charges.

Bi
Review β„–25

Very helpful and efficient

Al
Review β„–26

Worse service!! after getting my i phone screen repair, not even a month later the sensitivity in my phone was completely gone. I paid $70!!!!!!! I took it back to the shop to tell the owner and he said he couldnt honor my warranty because the screen repair they places on there had white missing which the paint rubbed off and was not dropped! I took it down the street to D &R and the lady who helped me said wow he didnt honor it .. does he realize the paint was smudged and the screen is cracked she even continued to tell me that she would have honored it because it was no fault of mine and she can clearly see that he gave me an already defective screen. That being said, I will NOT EVER go back to Cell phone medix and I will take my business elsewhere. Preferably D & R because they stand by their products!

El
Review β„–27

Great service! Got a phone repaired here in less than 15 minutes. Very happy with the quality, highly recommended.

Sa
Review β„–28

Always super friendly and helpful. You’ll get what you need fixed fast and at a good price. This is the only place I’ll go for repairs and I highly recommend it!

Br
Review β„–29

Been here three separate times to repair broken screens and a speaker. Ruben and Jessica are friendly and really know what they’re doing. Great prices, great customer service and quick results. I definitely would recommend coming here to fix your phone instead of buying a new one.

Sh
Review β„–30

Once they take your phone forget everything that they said. They will sc**w you undoubtedly

Ry
Review β„–31

After telling the technician about the model, brand and broken screen - they ordered a screen to install on my phone that they said would come in 3 days. They were right, a screen came in and I payed 100 USD to have it ordered and repaired. It was the wrong screen, another 3 days I waited as another screen was ordered and I drove back to the store for a real repair. 1hour is what they promised. -3 hours later I get my phone back. they cracked my cameras flash lens and the screen was falling off the instant i received it. The screen completly fell off. After speaking with the Gentleman and the Woman at the shop they ordered another screen. Due to COVID (which I of course understand setbacks in shipments of part) the part took an additional 3 weeks to be delivered although I had payed the original warren-tied price they said it didnt cover the technicians work, only the part(s). They received the 3rd screen and said the phone was ready. the screen again was falling off. I gave up as the owner insisted he did it right and argued about it with me. I took my phone and left disappointed. he also wanted to charge me +$70 USD ($30 USD FOR SCREEN {THE 3RD SCREEN} AND $40 USD FOR THE WORK HE SHOULDVE DONE FOR THE ORIGINAL $100 USD. ZERO STARS -STILL HAVE A USELESS PHONE W/ BROKEN SCREEN.

De
Review β„–32

These guys are just fabulous. Smart, fast, great price and get it done. Ive used them about 4-5 times and they have consistently repaired phones for me and several grandchildren! Highly recommend them and I refer them to all my friends.

Ma
Review β„–33

Ruben got my iPhone 6 Plus working again after having it collect dust in my drawer!! Not only did my iPhone have a cracked screen, but also the dreaded Touch Disease!! My iPhone touch screen worked for a bit with a gray line, then stopped working all together. Ended up Keeping my broken phone in my drawer for over 2 years!! I tried to get it fixed back when it first broke, but every place I went to said they couldnt fix it. Recently, I read Apple would fix it, but only if the screen wasnt cracked, but mine was. Anyway, Im so happy Ruben got it to work again!! He doesnt use a hack (using electrical tape/SIM card/cardboard) like they show on YouTube to temporarily fix the Touch Disease. He actually microsolders the problem area and I was able to pick it up the next day!! My iPhone 6 looks brand new. Another plus is that this shop offers 6 months warranty, where most places offer only 30 days.I would definitely recommend this place!*Great customer service*Best priced*6 months warranty*Fast service*Free diagnostics

Pa
Review β„–34

I’ve had the best experience coming here! The workers/owners are very kind and understanding. They are all about being genuine and authentic on what the best options are for you and your device. Even if they aren’t able to help you with your issue, they’ll guide you to the next step. Every time I go for me or one of my family member’s devices, the atmosphere feels like they are truly there to help! Not like a person working a job that they don’t like.Everyone with broken or devices not working, they can check it out for you and let you know your next options are!I’ll keep going back and referring people to them! Definitely a dope business. #customersFirst

sh
Review β„–35

Hey this is April just wanted to tell you both thank you so much❀️ Great price very very friendly I broke my phones a lot so Im gonna come here all the time LOL they fixed my ipad its literally like brand new thanks guys I really appreciate it

Je
Review β„–36

Its a small store that seems like it caters mainly to iPhone users, which might be why I had to wait for my new screen to be ordered. But even the wait time was only a couple of days. When I called initially, they were very upfront about the cost and even gave me a breakdown of it when I asked. Definitely not as much as I would have wanted to spend on fixing my phone, but cost much less than getting another one. Since this was my first time having this sort of work done, I cant say whether or not the pricing is competitive but I am completely satisfied with the quality of the work.

T.
Review β„–37

The service here was outstanding. Ruben did a fantastic job at restoring life into my granddaughters SG6 Edge phone. He messaged me a quoted price for same day repair. I dropped it off, he said he would call when the job was done so I went to dinner. He called like promised and charged me the price he quoted...the phone is now working again, after my phone provider said it could not be fixed. Thank you Ruben!

Do
Review β„–38

People were really friendly and waited for me to arrive even tho they were supposed to be closing shop. The service was quick and the price was what I expected. No hidden fees

St
Review β„–39

I needed my phone fixed and Cell Phone Medix came to my rescue. They fixed my phone in a reasonable amount of time and gave me a great price on the fix. I couldnt be happier it feels like I have a brand new phone

Li
Review β„–40

Love this place! It’s my one stop shop when it comes to fixing my phones and iPads. They are honest and quick. Jessica and RubΓ©n do great work for low prices.

Br
Review β„–41

I’ve been here on two separate times and always received great professional service. The repairs were completed in a timely manor and there was no pressure to purchase items I didn’t want or need. I would definitely recommend them to anyone.

Ki
Review β„–42

Just got my phone fixed. Super nice, good service and great price!

Mo
Review β„–43

Great service. Friendly people and best of all reasonable repair charges. Very pleased with my experience there. Its the only place I will go to again for any phone service.

Pi
Review β„–44

Personally, One the best places i found in Riverside. Ive searched high and low for awhile and a friend of mine told me about this place across the st from the Smqll Animal Hospital on magnolia by dairy queen. Great attitude, honest, respectful ad quick to help find the problem without pulling your leg. I definitely recommend anyone who has anything they would need for your phone from issues to cracked screens and LCD screens, this is the spot to go. Thanks guys for everything.-Happy Customer

Ge
Review β„–45

Came for a repair on my Pixel 3 XL device. Decided to give them a chance despite the negative reviews. Heres my experience. Was told my part would arrive in 1 day. 2 days passed when I called for an update. Was told they were just getting ready to call me to say the part arrived. Dropped off my device on a Friday and told them Id pick it up the next day. It was a minor repair, shouldve only taken about 30 mins. or so by their estimate. 4 hours later, I call & Ruben is confused by a note Jessica left him regarding my repair. He calls her, then calls me back to say that the wrong/incompatible part was ordered. Since it was a Saturday, they couldnt get a new part in until Tuesday. That wouldve made my 1-day repair, a 5-day repair. I asked for and was given a refund. I advise they work on communication, setting customers expectations, and double check with supplier(s) that the parts are quality and compatible. Theres too much competition in this industry for a customer to experience these types of issues. Im giving 3 stars because although they were polite to work with and didnt fight the refund, I had to initiate all communication and ultimately the repair couldnt be completed in a timely manner. Hope to see them fix these issues in the future.

D
Review β„–46

Hello,Today is to say Thank you for all you do.The Day I called we were working on a project with a deadline when the IPhone hit the ground shattered the screen; The call was made to you on a rainy da within 20 Minutes you arrived the screen was replaced.The most incredible service, quick, fast and reliable.It is your Store:I arrived the following week; easy parking, the store so nice, professional and again the service the best.I would recommend the great service and the affordability.Thank You,D Kagen

Ke
Review β„–47

I was very happy with the quality and work that was done here. They were able to show me a few tips and tricks since Im so old fashioned. Very helpful! I would recommend them to anyone who needs cell phone repair services. Thanks again Jessica and Ruben!

Je
Review β„–48

Came for a screen protector for my Note 10+ . Was fitted with a cool screen wrap . Thanks guys

ma
Review β„–49

Fantastic place if you need an actual celphone repair vs. some kid in the mall swapping screens. This family run business takes very good care of their customers and can fix just about anything.

He
Review β„–50

Love the service and never had any issues! Best iPhone repair store!

Br
Review β„–51

Jessica and Ruben were both amazing! They had my phone fixed in less than an hour and for an amazing cost! Super friendly business and fast repair services! Thank you both so much for everything!

Je
Review β„–52

I took my severely broken iPhone that several other places couldn’t seem to fix and this is the only place that was able to do the job. This is also the only place I found that didn’t try to overcharge me and actually has a profound knowledge of cell phones. Cell phone medix is a repair center that you can actually trust and actually has great customer service that others don’t seem to have.

To
Review β„–53

Got a battery replacement in about an hour. Decent price. Friendly woman at the counter

An
Review β„–54

I loved this place!!!! They left my phone like brand new. My iPhone 6 Plus was suffering from touch disease so it was rendered pretty much useless since the touch sensor was not working. I called about 6 phone repair centers in Riverside and none could fix the touch disease on my iPhone 6 Plus. The ones that could told me it would take a week. Not here. Not only did they fix it in one day but at a better price than the other repair centers. Both Jessica and Reuben worked super hard to have it done in one day, which was not an easy task since it involved micro-soldering. Totally recommend their services! They are professional, knowledgeable and incredibly friendly.

Je
Review β„–55

This is our go to phone repair place. Excellent customer service and great prices. Ruben and Jessica are very helpful, always going the extra mile to assure customer satisfaction. We wont be going anywhere else. I highly reccomend them.

Li
Review β„–56

Cell Phone Medix is a awesome place to take your cell phone for repairs whether you have an iPhone or android. They are very fair priced and usually beat anyone elses prices. They are friendly & kind and go out of their way to please their customers. You rarely see this kind of customer service anymore these days. I am sceptical about letting anyone touch my phone but I totally trust Jessica and Reuben with my phone. BEST PLACE EVER!!!!!

ju
Review β„–57

Ruben was the greatest, he helped me save a lot of money and time. Will come here anytime I have a technical issue or need a screen fixed! Thank you for the positive attitude too always a bonus.

Vi
Review β„–58

I have been at a few cell phone repair stores before but cellphonemedix is the best place to go.. they do an amazing job and its fast and they are very friendly.. keep up the good workπŸ˜€πŸ‘

Bi
Review β„–59

I brought in a phone for repair and these guys did all they could for me. I felt like I had been handled with honesty and concern. I will use their service in the future if the occasion arises.

HE
Review β„–60

Knowledgeable and friendly staff. Up to date on the newest phones and technology. Quick repair time with fair rates.

To
Review β„–61

They are the best when it comes to fixing phones! It doesnt matter what the problem is or what phone you got they would be willing to help you!!! Thanks for fixing my black screen! I really appreciate it!!!

Jo
Review β„–62

I called around to find pricing on battery replacement for my Galaxy Note 5, and I found these guys to be very reasonable. They are in my home town, and charged about half of the others I checked pricing on.The tech seems honest enough, and knowledgeable.

Ca
Review β„–63

Quality repairs in a timely manner! I called over five places in the Riverside area for iPhone & iPad screen repairs and Cell Phone Medix is the only repair service that offers affordable prices. They will be my β€œgo to” for any cellphone and iPad repair needs. They even offer a reset option (when your iPhone get stuck on the apple symbol) for $20 depending on the phone

ri
Review β„–64

Great service great prices. Fixed my Iphone6s plus in 30 minutes, so much cheaperthan at the mall

OH
Review β„–65

I had an awesome experience! They made my iPhone 6s Plus look brand new after having my home button loose and cracked screen! Thank you so much cellphone Medix!!!!

PC
Review β„–66

Ive used their services a couple of times and highly recommend them.

ET
Review β„–67

Fix my iphone 6 plus fast service and great deal.

an
Review β„–68

Thank you for the great work.honest place.and reasonable price.i will come back.love this place.i highly recommend this place to everyone.

Ju
Review β„–69

Ive used CPM twice (once for my daughters iPhone and the other for my HTC U11), and was very pleased with their customer service and expertise both times. Quick response time and exceptional quality. Thanks Jessica and Ruben for making experience a pleasant one... and thanks for the coffee as well. 😁

Ed
Review β„–70

Took in my Girl friends iphone xs max for a new screen got it back the next day fast and great prices

Jo
Review β„–71

Very prompt service. Phone works great! Saved me from having to buy a new phone! $70 vs $700!

So
Review β„–72

Its cheap but whenever they say we will call you to let you know when they have a part of my phone they never called. I had to keep calling to check up on my phone part. They need to improve on calling customers back before they lose their loyal customers.

Wa
Review β„–73

I had them replace the screen on my iPad, and it was great for a while but then it started acting weird after a few months. Everything on the screen would start jumping around rendering the iPad unusable. I brought it back to them to have them take a look at it, and they replaced the screen under warranty, no problem! Great customer service!

Al
Review β„–74

It was a great shop. Very professional, they fixed my OnePlus 6 and it looks brand new. I highly reccomend coming here.

Mi
Review β„–75

I had a cracked screen on my Samsung phone, They repaired it while I waited. Great Service.

Pi
Review β„–76

Best customer service, friendly and welcoming! Love this place...

Su
Review β„–77

Awesome place, they fixed my broken charging port another place fried in half an hour! Best prices too. Love this place!

Ro
Review β„–78

Great price and quick service

ta
Review β„–79

Came to get my phone screen fixed and had an amazing experience. in addition to the low prices and fast service, i was treated really nicely!

Ju
Review β„–80

My phone broke. I called many place wanting to overcharge me. I recommend this phone repair. Did a quality job for a reasonable price.

Ju
Review β„–81

Great prices and a welcoming customer service atmosphere with knowledgeable staff that can give you to your most perplexing questions. I will definitely come back

Sa
Review β„–82

They fixed my oneplus 6 fast and cheap. Would recommend!

Ez
Review β„–83

Best place to fix your phone. Customer service is excellent.

He
Review β„–84

Good and professional cell phone repair service

Li
Review β„–85

Cell Phone Medix has replaced my five year old’s cracked iPad screen twice. I thought his iPad was dead and they were able to restore it and saved me from purchasing a new one. The A+ customer service is why I’m a repeat customer. I always used to have my devices repaired at the mall before finding Cell Phone Medix and I’ll never go back there.

Jo
Review β„–86

Thank you staff for your great customer service and repairing my galaxy s7 battery.Staffis really friendly, knowledgeable I do recommend this place.

mx
Review β„–87

Replaced a broken IPhone screen within hours. Great customer service and would definitely recommend.

Ma
Review β„–88

Great experience super fast ruben helped get a cheaper price phone came out great!

Os
Review β„–89

The Best of the Best cellphone Repair shop in Riverside !! They repair it all πŸ‘

Em
Review β„–90

I love this place ❀️They are always there to help me with my phones and iPads and laptops and there price are great πŸ‘πŸΌ

Ed
Review β„–91

Great service and the phone works like it’s new I recommend this place .

Al
Review β„–92

Very professional and friendly. 10/10 Recommend

Je
Review β„–93

Reasonable prices, very knowledgeable and fast

Ju
Review β„–94

Went in to get a replacement battery ruben was very customer friendly took about 30 mins in out.. I would recommend this place for all your cell phone problems

Br
Review β„–95

Great people to do business withExcellent prices

ru
Review β„–96

Walked in no appointment and they took care of me right away, even with other costumers coming and going. They even have popcorn to eat while you wait.

Ra
Review β„–97

I brought them a broken phone they werent able to get it fixed not theyre fault. Happy they at least tried!

Em
Review β„–98

Great, friendly service! I came in without an appointment and got my screen fixed in less than 20 minutes and for a great price.

Sa
Review β„–99

Thank you for the great work

Yv
Review β„–100

Love the price! & service!!

Information
70 Photos
100 Comments
4.8 Rating
  • Address:6704 Magnolia Ave, Riverside, CA 92506, United States
  • Site:http://cellphonemedix.com/
  • Phone:+1 951-225-1119
Categories
  • Mobile phone repair shop
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–6PM
  • Sunday:11AM–5PM
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