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The Door Planet
1440 3rd St Unit #3, Riverside, CA 92507, United States
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The Door Planet

Comments
Hu
Review №1

Amazing service and value. Incredibly professional installation of a brand new door. Completely exceeded my expectations. I would recommend (and will recommend) to anyone who needs a door or service they provide. Carlos is a great person.

Ma
Review №2

Very pleased with my new door. It took forever to get the door (which they told me to expect upon ordering). Good quality, good insulation and excellent installation work. COVID did not improve the production time for the door, but so pleased with result. Carlos and Mario thank you so much.

Ol
Review №3

Extremely happy with my new doors!Great customer service from the first time I called and didnt get an answering machine until the end of the installation. Carlos (I believe that is his name) came out to give me the estimate and was prompt and very well prepared. I love the fact that he didnt try to upsell me anything. He said my door would be installed the following week but actually they had a cancellation and it was installed 3 days from the first appointment.The installation went very smoothly, excellent workmanship. I really couldnt be happier, and price was really reasonable for a double door.I definitely would use them again if I ever need another door!- Maria Vogel

Sa
Review №4

They never completed the job.that we agreed to and the job that was completed took an extremely long time. We left multiple messages and sent many text messages without receiving responses. Very dissatisfied and disappointed and cannot trust this company

Gi
Review №5

The staff are friendly, and reliable, from the time of purchase to actual install. We love our door and would recommend Door Planet to our family and friends. If considering a new entry door, just talk to them, and you’ll be happy that you did!

Ca
Review №6

Great company this the 3rd time buying from them and I will keep doing businesses with them! They have the best prices and quality in doors!!! I highly recommend them... 🌟🌟🌟🌟🌟 thank you Mario.

Gl
Review №7

We had a good experience. They delivered the door and installed it in a very careful, professional manner

sh
Review №8

I gave it 4 stars instead of 5 as I did have to wait 4 months to get my door. However, my door is beautiful and they did a good job of installing it. I am very happy with my purchase!

Ev
Review №9

Horrible experience with this company!!!! Three months to get the door, then they dont finish and promise to come back the next week. They never call to schedule and I have to repeatedly call them. Several missed appointments and excuses. They FINALLY show up after three weeks and never once apologize, just a bunch of excuses. I know that things happen but at least follow up with a phone call. I should not have to repeatedly call YOU. How do they even stay in business with such horrible service???

To
Review №10

Not true to their word . Two weeks has turned into two months and still have no vision of the end .

Ch
Review №11

I agree with Tony Martin. They are not professional. I placed an order for solid Mahogany double entry doors, and one door was darker in color. I mentioned that I do not want the door because staining them will not have the same color. I asked them to replace one door, but they wouldnt. Also, their installation has a lot of problems.

Information
3 Photos
11 Comments
3.4 Rating
  • Address:1440 3rd St Unit #3, Riverside, CA 92507, United States
  • Site:http://thedoorplanet.com/
  • Phone:+1 951-250-5255
Categories
  • Door supplier
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:Closed
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
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