Excellent service.Great prices.
I am typing this review on behalf of my Mother, Dianne Ford of Riverside, California. We searched high and low for the best place to take and sell some vintage jewelry...along with a few sentimental gold/diamond pieces.Kimberly was our appraiser and she was a complete delight! She helped my Mom with a gentleness that was a pleasant surprise. My Mom was at ease through the necessity of selling her gold for her retirement fund.The office is elegant, cool and comfortable. There was plenty of space to roll my Mom’s wheelchair right up to the desk for analysis. You will NOT be disappointed by putting your trust in Riverside’s Crown Gold Exchange!
Kimberly was awesome. We brought in a gold bracelet and she ran multiple tests ensuring us the best price and service possible. She explained everything thoroughly and made us comfortable with the exchange! 10/10 recommend!
I had a wonderful experience here, the ladies were very nice, professional and patient, I was very curious how it all worked. They explained the entire process and I learned something new. Highly recommend them. I wouldnt go anywhere else! Thank you so much!!
Kimberly was absolutely wonderful! She made sure to explain the whole process of checking the gold step by step. She was cheerful and professional and the whole experience made me feel like I had definitely chosen the right place to sell my gold jewelry. I will definitely chose Crown Gold Exchange in the future and recommend it to everyone.
I took in some old jewelry pieces recently and came out with a check-in-hand a few minutes later! What could be better? The associate was extremely helpful and knowledgeable. I will be back with some coins soon!
Excellent service and excellent pay out. When I entered Kimberly was very friendly and welcoming. Overall a 10/10 in customer service. Walked in and turned in my old jewelry for cash. I will be a returning customer!
This is my second time here and Arlene is by far the best!!! Very helpful and very knowledgeable! She goes out of her way to educate you on gold, silver, platinum. Thanks to her I know what to look for when I go to yard/garage sales to make extra money.
Emery was great. I came in last minute and she was so helpful and informed me of all my concerns and questions. Highly recommend coming here and get the most for your gold no matter the condition and I had questions she was knowledgeable and answered them a and advised me on what best to do. No pressure in selling but she beat everyones price and open late!
Kimberly was awesome and very professional. She did a great job of explaining the process and was pleasant to work with. Very happy with the sale today!
Had a an outstanding experience. Arlene was fully informative from the start of the process till the end. She was very professional when we dealt with her. I truly recommend it to everyone. It was really worth the try. Many thanks for your valuable business.
We got a great deal, and received excellent service from Emery. She was polite, friendly, helpful, and professional! I highly recommend this Crown Gold Exchange.
Excellent experience. Kimberly was great, more than expected. Thank you.
I went to here because I have heard they are the best, and when I looked at the reviews I thought I would see for myself. I was pleasantly surprised when I walked in to see how nice and professional this business looked. I really thought it was going to be more like a pawn store but it was very nice. I was greeted by Michelle. I was very impressed how nice she was and loved how she had explained everything to me into full detail. I have never sold gold before so wasnt sure what to expect. I was amazed how much my gold was worth considering it was all broken junk. Michelle even told me I could shop around and they would still beat anyones price. So I did go a couple other places just to make sure and she was right they do pay the highest. If your looking for the best price I would come here, on top of professional friendly staff.
Excellent customer service. Kimberly is great and great payment I wasnt expecting this amount! I am estatic!!!
Walked in with some jewelry today, service was great and fast. I was truly happy with what i was able to get for some nice jewelry pieces, Kimberly was super kind.
Was a great 1st and 2nd time experience. They were honest and very friendly. Totally recommend. Ivan even check my diamonds to confirm they were real as well as my silver. Thanks for all your help
Great experience, I wasnt sure what to expect since I had never sold gold before. Michelle was very helpful and made the whole experience comfortable. And to top it off I left the store with $300!!Im gonna go home and look for some more gold to sell!
I had a great and friendly experience at Crown Gold Exchange. Emery was very helpful and knowledgeable. :)
Emery was very helpful. Quick, easy, and overall a pleasant experience.
AAA Gold is a wonderful place! I took in sterling candlesticks that I inherited from grandparents and could not believe how much I received for these pieces. Michelle explained how they test silver, how they buy silver and paid me more than I could have asked for. She was even kind enough to offer me a bottle of water during the process. Great customer service and excellent payout.
I was rather impressed by the knowledge that Emery shared with me as to my item I brought in. The honesty and customer service was appreciated.
This was my second visit to AAA Gold Exchange and both times Ian assisted me with my items.. I love this place, Ian is very friendly, explains exactly what he is doing and why. It is such a pleasure to deal with him and I will be a returning if and when I decide to go through my jewelry box again. I will be telling all my friends how great your place is and thank you for all the $$$. Thank you Ian, it was a pleasure to see you again.
This place was a little difficult to find because I was expecting some big store front like other cash for gold stores I have seen. This one was in a private office right above the US bank, but now it makes sense why. The guy explained to me that theyre an actual gold refinery. Which was a win win for me. I got to enjoy the privacy of an office with my own personal gold buyer and got refinery direct pricing! I am very glad I spent the time finding the place and I got more cash in my pocket because of it. Awesome place!
I never exchanged Gold before and I was doubtful that they would pay me what it was worth, but the very competent and accommodating Michelle explained everything to me very clearly. I was very happy with the amount of money I received and very happy with the very personal and professional customer service I received. I was very happy and I will go back. A+ Service.
Best customer service, Emery helped with services, and she was very helpful, patient and through with the transaction ;) thank you!
Great experience with Arlene. Fair price and good customer service.
I liked how they greated us since we came in liked great customer service and will come back again and refer a friend And thank Kimberly and Arlene.
This place was fast and easy. After hearing all the cash for gold horror stories I did my research and found a place I could trust and someone that was honest. Their pricing was very high considering what I expected. They paid me $900 on my grandpas 10 karat gold chain. I didnt expect anywhere close to that. Very happy customer!
Got a great price for sure will be back thanks greg
Ive been selling my gold coins here for years. They are always upfront with their pricing and very professional. Ive had bad experiences with other gold buyers out there, but Ian and the staff at this location are really wonderful to deal with. I would recommend this company to anyone.
Great place the free testing is amazing love not being charged to see if my storage finds are real or not plus no pressure to sell greg makes it so easy I highly recommend
Very helpful and fast gives you a great experience thank you Kimberly.
Lowballed !!! offered way lower for my silver than the place I sold to after going to them .
Kimberly waited on me she is amazing.. this is my second time back and ill keep coming back...
Not a good place to sell exclusive diamonds! Sent me to Redlands store (same outfit) Offered $4,000 for a $47,000 flawless diamond! Be Ware, read this: Offered them a Platinum Tiffany Engagement Ring Solitaire with 2.17 carat, Round Brilliant, SI2, F, Ideal Cut diamond, purchased from De Beers in 2004. This is an exclusive diamond, very rare in quality and brilliance. I had the official US Treasury appraisal with me but I did not show it to the guy before, just curious what hell say about the diamond. He looked on it, extensively, kept on texting someone, and then looked again. After 10 minutes he offered $4,000 for a De Beers diamond appraised at $47,000 in 2005. He then up the offer to $6,000. When I showed him the appraisal he asked me to wait and called his boss in Riverside, who came back with $8,000 offer. I left. I sold the ring to a jewelry place in San Gabriel for $38,000 a week later. You should do the same, try selling to retail jeweler first.
Kimberly was great and a lot of help, really freindly staff and knowledgeable too!
My wife had been harping on me to get rid of this old jewelry she has had from the 60s. it was all so old and awful looking. i didnt think there was a chance in heck it would be worth anything at all. either way after months of her on my back she got me to come in to a store to sell the junk and boy was she right. i didnt have a clue that gold prices going up meant that gold jewelry was valuable too. i suggest anyone go through their junk drawers to see if they are sitting on a gold mine.
Great place to sell! By far the most convenient. I received very fast and friendly service by Mimi, and I would definitely recommend to anyone!
I have been hearing a lot on the news about gold prices soaring. So I gathered some pieces of mismatching gold jewelry that I never wear and voila. Cash for Gold Riverside paid a a great price for it all. I am going to searching my drawers for more items and would never trust anywhere as much. Thanks for the generous prices paid.
They were really kind and gave me the most money!! I had shopped my jewelry around and AAA Gold Exchange offered the most! Michelle made my experience fun and educational. Thank you, Michelle!
This place gave a great price thanks greg
Prices were great and employee was kind and helpful. I highly recommend using Crown Gold Exchange!
Alexis was great and very friendly! I would recommend them to anyone, anytime. -EC
Great place fair prices thanks for the help greg
Great and helpful staff,Arlene and Jaime were professionals
I looked around for a long time and AAA gave me, by far, the best offer I could find. I was attended by Mimi and the service was g-g-g-g-grrrreat! I got a lot of extra cash from my ex-wifes old jewelry that I can now use to go pop some bottles at the club, or for my kids college fund, only time will tell.
Kimberly is great, very good service!
I was impressed with Andreas customer service, she explained the whole process in detail. The experience was pleasant and friendly I would come back to Crown Gold Exchange again.
Michelle was extremely helpful and straight forward with my options. I would definitely return to sell more gold.
Greg was great, very knowledgeable.
Very lovely experience and very helpful:)
Emery was very helpful.
Juan who helped me was fast, friendly, and efficient. I would defintely recommend this place to others.
Great service by Kimberly! Thank you!
Justine is very nice and helpful in explaining how they get the correct value of the gold and how they pay for each item.
Although the staff was friendly, the prices offered for my gold and diamonds were far below fair market value. nothing more, than a glorified pawn shop with the main difference being a pawn shop gives you the opportunity to buy your items back.
The store was very nice and Giovanni was very informative and very helpful.
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Very good experience, friendly customer service. Ask for Kimberly :)
Worst customer service ever! She left me waiting while she went over her vacation plans with someone else! Never going back
They werent even open during normal business hours of operation when I went. I called and no answer. I stood in the heat waiting and no one ever came. Very unprofessional.
Thank you to Emery.
They offered me the lowest price for my gold out of all the buyers I called .
Very disappointed
Greg was very helpful and gave me a good price for my earrings. This year I will return to the next thanks Greg