Top notch customer service!! I called and spoke with johnny and he answered all my questions patiently. He informed me of specials and got me a great deal. He let me know that the manager from the location I was going tp be using would be calling me. Kimberly called me right away to confirm my reservation. I arrived today and met with Melody to inspect the unit and see the truck I would be able to use. Melody was very delightful and answered all my questions about the lock to use and the insurance I would need to get. The whole experience was so great! I would want to rent a storage unit just to deal with these people!!
My experiences with most storage places has been okay...Tri City Storage has raised the bar into what I now expect from a place I give money to store my extra goods.🚚 I was able to make use of the on site truck saving me big bucks from UHual😀Staff is incredible helpful and nice🏋🔐 Strong locks were made available at a very reasonable price🕸🚫 The grounds are kept clear and in good order⭐⭐⭐⭐⭐⭐Due to Kimberly I would rate Tri City Storage 6 stars if I could
This storage unit was efficient, safe and clean, and they are very proactive in keeping it that way. The staff is professional and very easy to work with. Thank you very much for renting to us.
Staff is very friendly and courteous. The facility itself is clean, maintained and has an on-site resident. They have a restroom available for those who need one. And the best thing at Tri City Storage is each unit has outdoor access. You know what that means? It means no more hot corridors or undersized elevators.Its a small facility and unfortunately the gate hours end at 645pm. Now I re-wrote this review and adjusted my previous 4 stars to the current 5 stars; and if it wasnt for the gate time this place would be 6 stars.
Very friendly, helpful, and informative. Clean and secure site.
When I decided to get a storage unit it was late I n the evening, so I reserved a few storage Units in different places... Kimberly the manager oftriCity storage was the only one who called me back In the morning.. so of course I had to go with them becuz of the courtesy call. When I showed up to sign she greeted me at the door she was very polite extremely nice she knew what she was doing the whole process was very quick and super easy. Access to your storage unit Access to your storage unit was awesome you just pull your car right up to the door it was a great experience.. I would recommend Tri-City storage to anyone who”s looking for a storage place.. thank you Kimberly for a super easy move in
This is the best storage place ever! as soon as i walked in i was greeted with a smile from beginning to end, KIMBERLY was such a understanding & helpful worker! i bothered her with so many questions and concerns and she was so helpful and positive! Staying over closing hours to assure I was completely informed and comfortable. She even checked on us as we were unloading to make sure we were okay with our storage size ! Love love love KIMBERLY! thanks so much to her I appreciate her for everything !!!!
When I originally called to inquire about the storage units, Kimberly was so helpful.On the day I showed up to rent the unit, I was helped by a very nice lady nicknamed Kitty. She took us on a golf-cart ride to see the unit. My grandkids enjoyed the ride!The experience was so smooth, and the prices were the lowest I found close to UCR where my son is a student.Thank you, Ladies, for the great service!!!
Easy self-storage access with no hassle and fair prices. The turn-in is a little easy to miss, just remember (going NE) its the first driveway after Tolouse St.
Kimberly was fiendly and helpful. Im glad i chose TriCity Storage. The facility is super clean, and feels secure. Thanks Kim!
Kimberly is a jewel. Efficient & cheerful. Made an otherwise stressful situation so much easier. Even helped direct & maneuver the moving truck! The facility is clean and safe. Great experience.
Theres only 5 stars when they give 10 star service. The Staff at Tri-City. On la cadena ..are very friendly and helpful. So if your looking for a storage with all the bells and whistles and reasonably price. Check out this storage facility
I am a repeat customer and I LOVE this place!!! They always go the extra mile to make my experience awesome!! Anything you need they can provide. Including a free moving truck. Its quiet and clean.
I went to Tri-City Storage Riverside on LaCadena a lot gittery because I didn’t know what to expect and had a very smooth and blessed experience with Kimberly. She was patient with me and talked me through all of my concerns. She was very professional and considerate. I left content with the price I paid and a peace of mind. If anyone is looking for a dependable, safe and clean environment to store their belongings, call Kimberly.
Super sweet lady very helpful great service!!
Was there early in the morning as soon as they open and I was greeted by Miss Kitty who is very nice and helped me through the whole process of finding a storage very friendly service. conveniently close to my house .she explained everything in detail
Clean and very respectful. They were understanding and even had a truck we could use. The service was on point, I recommend Try city storage to everyone.
Extremely friendly and helpful staff. Kimberly and Kitty are always willing to help and made my move-ins easier. Grounds and storage are kept clean and prices are fair. Also close to freeway.
I need a storage unit on a Saturday and to my surprise many weren’t open. I was using google maps to find somewhere open. Not only was it open but they had a special. With the unit we got the use of a uhaul. Staff was friendly and extremely helpful. The added bonus was the pay online feature. It’s surprising how many place don’t offer that in this day and age. So that was really really nice. I would highly recommend tri city storage.
Had a great experience with Kimberly today she was so awesome ! We decided to rent with this storage facility because it’s close to our house. Facility’s are clean and nice .
We got their last minute and the manager was really nice. She took her time with us and was very patient while she showed us some units. Gave us a good price with some flexibility if we desided to change our mind on another unit. She made our day cause i really needed to get a space to store something ASAP.
I had a great experience at Tri City Storage. Kitty was very helpful and professional. All my questions were answered, up front and honest while explaining the dos and dont of the storage facility.
Kimberly was absolutely wonderful. Even with the holiday she opened just for us. She worked with us so we get the unit. Definitely would recommend this place.
Friendly service clean unit.
The service at Tri-City storage was very good I was treated with courtesy the manager was very informative she answered all my concerns that I had she was fantastic plus the property was very clean and neat I would recommend other people Tri-City storage
Kimberly is amazing. Very helpful and patient with us asking her a million questions
Kitty !!!! Shes an amazing sweet lady. Helped me out with all my questions. Had a nice ride in the golf cart lol. Great conversation. Over all great person. Thanks Kitty . meeeeow .
They have reasonable rates but no real specials going right now since they are nearly full. It is convenient from the 215 freeway in Riverside near the Columbia exit.
A very nice and clean place if you need storage...Manager is great!! MANAGER ON PROPERTY...
Friendly staff, clean facility. Never busy. I have rented from them for over a year now without any issues. Prices were cheapest near by for the size we got.
They are a very clean and on point. I once was lock in there because the gate was lock and I didnt have to wait till the next morning they had came Nd rescue me right out in no time thanks tricity storage.The staff there are very friendly and caring about there people there no hassle about anything.
People make the difference. I feel like I have a friend.
Trip City Storage is a great place to store you belongings and the people working there is Excellent Thankyou trip city storage
Suffient
EXCELLENT SERVICE AND REALLY HELPFUL
While relocating from Whidbey Island Washington and searching for a storage location in Riverside and not familiar with the area, we phoned many companies and spoke to a lot of people, then we fortunately came upon Kimberly & Kitty ...these two were above and beyond one would expect with customer service, as moving is unsettling these two made it happen in finding the right storage unit for us in the most friendly professional way which made us relieved and comfortable in our choice... since moving in we have obtained an even larger unit with another move only to their due deligence of informing us about available units and the right price, we’d like to thank both of you for the breath of fresh air in making Tri City our choice and these two are an asset to the company ...Jym Genesta
Hey is there any maneger up iam stuck at the storage place
Very good customer service. satisfied with service,
Very frindly and understanding of life cituations.
Kimberly is simply the best.
Great staff.clean opperation.
This Place Used to have a Sign stating Lowest Rates in Town... I can not say that is true anymore...
Nice help. Good place
Good people and safe to do business with.
Good unit has what I need
Horrible it seems like damn near all the people running the storage are crack heads there no good
Excellent place
Very clean friendly place
Friendly and extremely helpful!
Im followed to, its extremely expensive, no big deals, just a place for my stuff.
Excellent service and units
Rude, unfriendly, expensive units highest in town.
Very clean very friendly..
Love the helpful staff
Clean
Awesome staff
Excellent
Great
Good
Gates open 6am to 6:45pm
They.
This place is aw