I have been here a few times to buy or sell items. Their prices could really be better (theyre a tad bit high compared to other places) the only reason I keep returning is because of Elias, that dude was awesome from the very start! If you come here just ask to speak with Elias, you will not he disappointed I promise you, he even searched high and low for some crazy glue to fix my broken sunglasses! The whole store is great. Clean, organized and everyone is professional. I would hope that they could make Elias the manager because hes definitely ready for it. Great job dude! Keep it up!
I have been coming here many many years for all sorts of things, and have never had a bad experience. Everyone here bends over backwards to help you and they are always willing to do the best they can for you. A good place to go to look for jewelry or a musical instrument or TV. The reason they have been successful for so long is you can completely trust them. Dont listen to any negative comments- these guys are awesome -
We had an agreed upon price for an item. They said they would put it away for me as I was driving there to pick it up. Not 20 minutes later I get a text telling me that they already sold it. I wasted my time and gas money to get halfway there only to read that at the gas station and have to make my way back home.I cant say I am a fan of businesses that do not keep their word.EDIT. To the response. It was through the app Offerup. So please dont try to weasel your way out of responsibility. You said you would hold it. Weather or not I had paid for it yet, if you said you would hold it you should have held it. I attached the conversation as proof. Please try to talk your way out now?
Great Service. Alfred was great and helped in a slump
They posted a bike on offer up, I replied within thirty minutes of them posting it and I called them. I asked them to hold it for me until the next day because they were about to close and I couldn’t make it in time, he said yes and took my name down. The next morning I called when they opened to make sure it was still there and they had already sold it!!!! I’m so upset!!! That’s so unprofessional!!! Don’t tell someone you will hold the bike for someone and then sell it to someone completely different!!!!!
Love their customer service. they took their time with me and my loans. answered all my questions. they did not rush me or make me feel pressured. great staff! love them!! thanks!!!!!
WORST SERVICE EVER!!!! The ONLY one working was the young girl*NEED A MANAGER or someone with CUSTOMER SERVICE SKILLSThe fat white guy just ignored the fact that there were customers & theother guy started a transaction then had the young girl finish up... NEVER AGAINA scale from 1-10 it is --> 2 thumbs DOWN a NEG - 8*
Made a good deal on a guitar buy, would buy again.
They are super lowballers. tried to get loan on some brilliant indian sets, 22k, more than an ounce each set. at the price today for gold they are valued more than 3400. they refused to give me 1800. didnt even try to work with it. given the value i think these guys need to goto customer service school and negotiation classes. i guess they make plenty on 18v dewalt tools.fot their pawn service i give them 2 stars.i did notice a lot of tools and some musical stuff guitars ect. but the lowballers prices were marked up beyond what Im used to so im not a fan.
Sold me a Mic they said they checked. Doesnt work at all