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Mast General Store Roanoke
401 S Jefferson St, Roanoke, VA 24011, United States
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Mast General Store Roanoke
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Ki
Review №1

Visited here for the first time. Its set up like an old fashioned mercantile store. They have a small but excellent selection of clothes. Plenty of souvenir type items and a lot of candy, toys, books, candles, shoes, outdoor equipment and jewelry. I found plenty of things that I loved! Theres really something here for everyone! Im so glad we decided to stop in and take a look. Dont miss it.

St
Review №2

Awesome store with even awesomer employees!Mast General Store is a little gem. They have really cool merchandise and the employees are friendly, genuine and engaging. Honestly, the way we were treated by the staff, made me want to spend my money here.When people are treated well, they excel at their jobs.Keep up the good work Mast General Store!

Je
Review №3

A very fun place to visit with a mix of products. Not quite eclectic, but certainly not run of the mill. The prices are fair to high. The candy section is great. Shoes, clothes, outdoors, knives and knick knacks are all here. Its a fun place to browse and youll probably find something you like.

ju
Review №4

Great place to shop. And that candy aisle. Goodness gracious. I like the store in Greenville SC better but this is a great one too just harder to get to being downtown Roanoke and their awful parking situation in that city

Tr
Review №5

This is a fun store. We just popped in white walking down town and I had a blast! Nice clothes, cool knick knacks and great mango salsa! Stop in and explore!

Sc
Review №6

Interesting store carrying performance brands for outdoor activities. Huge section of candy from your youth. Clearance racks have some good deals if you have time to dig through them

C.
Review №7

This store was really cool visually. The employees were very nice and helpful. We bought candy by the pound and a candle called Shark Bite (Sea Salt and Orchid) which is made by a member of management. I have the candle burning today in my living room but unfortunately after burning for 2 hours you cant smell it, unless you are right beside it. I have low ceilings and the room is only 13x15, not open concept.Also the candy and popcorn was very stale. The only candy not stale was the York Peppermint Patties, the Pixie Sticks and Smarties. Its nice for the experience and good customer service, but probably wont return.

To
Review №8

Very nice place with a helpful sales staff. It is a little pricey but they do have quality merchandise. Be sure to check out the candy section, there is a lot to choose from.

Pa
Review №9

I too found this store to be a great place to find the rare things that you need.I liked everything about the place and my very smart granddaughter concurs.

Al
Review №10

Friendly and knowledgeable staff that can easily your questions. Note: hiking gear is most notably upstairs.Wide assortment of hiking gear, as well general merchandise of an outdoor theme. You can effectively resupply here.Store is beautifully merchandised. Theres something here fir everyone.

Le
Review №11

Very nice store with tons of variety, a great atmosphere, and friendly people. Its like a much bigger Cracker Barrel store without the restaurant.

Am
Review №12

Clean, friendly, feel-good store! Fantastic selections, terrific brands...they have you covered: head to toe and sweets for your teeth and tummy!

Bo
Review №13

Not a review of the store itself, which I did really like. We were moving a friend from the apartments in the Mast building. A U-Haul truck was parked in the back by the old loading dock. A woman walks up and asks how long we will be. Said we shouldnt be parking there it was for management only and gave us a prewritten note telling us not to park here and a number. She said call then we were done. She had parked behind us, blocking us in, even though there were other spots available.When we called she wouldnt answer. Called 6-7 for a half hour with no response. Some other tenants came by and told us she was the General Manager of the Mast Store and shes done this before and even had her car towed. Finally had to go into the store and find her. She sent someone else out to move the car. Now this wasnt Masts loading dock, it is actually sealed off and is non functional,(we werent impeding there business) but the elevator exits to the stairs next to it. This was just someone being an entitled #$@&!! I know of at least 8 people who will never set foot in a Mast store again.

Ch
Review №14

Always love this place. Staff is friendly.

Ke
Review №15

I had visited the Mast General Store in Boone, NC before. However this was my first visit to tbe Roanoke location and I was not disappointed.Upon entering the facility I was greeted by a friendly staff. The appearance of this store was well kept and clean. Mast offers a variety of outdoor gear and clothing . Saying that, I had a very pleasant shopping experience. The atmosphere in store is uplifting and bright. I would highly recommend Mast General Store to anyone who needs high quality outdoor gear and clothing at a reasonable price. Oh yeah, I cant forget to mention the gift and candy shop. Ill just say its a lot of fun to shop that area as well.

Li
Review №16

Always helpful and friendly staff...Beautiful clothes...All kinds of pretties if youre shopping for yourself or for a gift...At the back of The Mast, there are barrels and barrels of wrapped candies...jams, pickles, honey, etc. ...Upstairs, there is a variety of tennis shoes, hiking shoes, sandals...backpacks...hiking apparel.... YOU WILL LOVE THE MAST💖

Da
Review №17

Beautiful store, friendly staff, prices were good, some of the clothing was on the higher cost end.

gl
Review №18

Genuinely surprised at how nice the layout is and the amount of different items available. Excellent staff, friendly and helpful.The decor will take at least a day to see it all. A wonderful day trip.

Me
Review №19

Very friendly staff...very welcoming..nice place to just step away and relax

Mi
Review №20

Friendliest one Ive been too! Biggest one too.

D
Review №21

Always enjoy the Mast General Store. A lot of unique things us old timers can remember, nice selection of the trendy outdoorsy brands of clothing, great candy selection, some local flavor stuff. Always neat, always clean, and very helpful staff.

Ta
Review №22

Went in at the recommendation of a friend, and absolutely loved it! So many things to look at, neat clothing, fun toys, awesome kitchen gadgets. I could go on and on, but you have to see it for yourself! Staff were all super friendly without being overbearing.

Kr
Review №23

Love this place! You can find bird seed, jelly, honey, marinades, candy, dapper clothing, outdoor gear, cooking utensils, linens...etc. cant go wrong and the sales staff are incredibly friendly!

Se
Review №24

Great store, atmosphere, and friendly employees. A welcome addition to downtown Roanoke. I really dont understand the reviews critiquing the prices on the products. Go to any store, in-person or online, and youll find that Patagonia, Arcteryx, North Face, etc., are not cheap products and are pretty much the same price everywhere. You either buy them or you dont. Aside from that, there is a ton of other stuff to look at and buy, from housewares to gifts. Its a great place!

Te
Review №25

Very unique store. Fun place to visit.Something for everybody.Out of town guests love it!

Re
Review №26

I LOVE this store! They have it all, shoes, outdoor gear, kitchen equipment, clothes, and books! It really feels like an old-fashioned general store, and its so clean. One of the best parts is Masts attention to the local scene; Ive been to Mast stores in two different states and they really pay attention to the area theyre in by offering products that best describe it. Wonderful place.

Gr
Review №27

Im from Boone, NC and just moved to the Roanoke area. I had no idea there was a Mast here and of course, had to go in. Its a huge store! I adore Mast and always have to pick up a new t-shirt when I go in. So glad I have a little piece of home here with me!

Al
Review №28

Fantastic store! Great quality clothes! Huge selection of new and old kinds of candy. Very neat selections of old type toys, vintage signs, and so much more. I spent an hour there just looking. The associates working there are extremely nice, friendly and helpful! Highly recommend going there!

St
Review №29

Good finds, top names. Maybe a little pricey but you lots to go through or things you cant find other places

Et
Review №30

Really, really cool outdoor outfitter and old-fashioned store. Highly recommend for outdoor gear. Extremely friendly and knowledgeable staff. I keep coming back and spending more than I should!

Ki
Review №31

Cutest store ever. Lots of variety.

Ad
Review №32

So glad Mast is in Roanoke now. Amazing outdoor products, and tons of candy too! Check it out if you havent already.

Da
Review №33

Pretty cool store. Stop here for sure. Found stuff we wanted. Good place for a Roanoke souvenir.

Mi
Review №34

Visited store twice - in two days. On the second visit (masked) a staff member recognized and warmly greeted me. It is an unusually friendly store with well-trained sales staff offering distinct shopping pleasure.

An
Review №35

Great place to go. Great workers

Ha
Review №36

I think you could find almost anything youd need or want at this store. Great place to find unique gifts for anyone on your list!

Ca
Review №37

Amazing atmosphere, staff and goods! I have not been to the mall since long before covid, but this place has everything you need in an amazing atmosphere, with good spacing and masked customers! No need for the mall! Gifts galore here! And obviously branding and quality are very important, so the store is priced accordingly! Thank you for an amazing reason to visit downtown Roanoke! My husband and I are hikers, and the unique and useful product line is amazing, well concentrated and doesnt make you search for what you need!

Rt
Review №38

Neat store, found t-berry gum there.

ch
Review №39

Fun place. Great for nostalgia. Awesome blade section upstairs.

Je
Review №40

Nice looking place, lots of antiques (not for sale), barrels of bulk candy. Bring your credit card everything is way expensive. Plain Duck Head shirt $90, barrel candy sold by the pound and can run into money if not careful. Lots of VT stuff.

Ma
Review №41

Far from a general store experience. Feels more like a high end outdoors store in a mall with prices to match.

no
Review №42

Great store nice things

Pa
Review №43

Awesome store and staff. Love the curated collection of awesomeness.

Ga
Review №44

It a great store. My husband found cologne he had been looking for for years. It is so big, lots of stuff.

Na
Review №45

Loved it so much, saw a lot of old candy 🍬😋

Ka
Review №46

Lots of candies from back in the day thats hard to find. Neat looking jewelry. Clothes are expensive.

Pa
Review №47

A great new addition to DTR. A great variety of different types of things from clothing to candy! I got some cute reading glasses! Easy to browse and they had a good selection of Womens and Mens sizes. Im a local so I will always return! ❤

Sk
Review №48

Masts service is top-notch. Good place for quality hiking/outdoors gear, shoes, and a handful of candy for good measure.

Br
Review №49

My wife and I are from the Virginia Beach and came up to visit. This store is wonderful! It has just the perfect amount of everything. While it does carry a vast majority of higher end gear, the prices are reasonable for the brands they carry. I highly recommend a visit to Mast General store if you’re in the area. You could honestly spend hours looking through all the great things they have.

Sh
Review №50

Neat place. Prices could be a little better though.

Da
Review №51

Nice store, helpful and friendly staff.

Bo
Review №52

Great store, glad they decided to open here in Roanoke. It is really hard not to buy something every time I stop in there, even if its just candy from the Candy Barrel section. Top-notch selection of clothes (casual and sporting), fun novelties (the retro toys are fun!), surprising food options. This is definitely what a modern-day general store should be.

Ga
Review №53

Great. Place just spend some time un

Ne
Review №54

Best general store we have ever seen. Incredible selection of hiking gear and other items.

Do
Review №55

Nice place to shop, lots candy, clothes, Nick Mack stuff.

Ke
Review №56

High end outdoorsy stuff and limited selection of canned things, some local favorites missing and only a small selection of pottery, the candy selection is top notch though, and the kids stuff.

Ga
Review №57

I love the barrels of candy and unusual cooking gadgets.

Am
Review №58

Wish I could come to this place all the time! They had so many cute clothes and great brands and quality. And I LOVED that I could bring my dog in there and they have treats at every register. All pet friendly places are 5stars in my book.

Sc
Review №59

Staff was so helpful and niceCheck out the candy aisle

Be
Review №60

Love this place. A little pricey.

Sh
Review №61

Wonderful multi faceted store! High end clothing with all popular brands...down to age old candy favorites, apple butter, jams, jellys, maple syrup... on to cornbread mix & iron skillets. Gotta love it!

Ra
Review №62

Neat and clean. Large selection.

Ro
Review №63

First time to visit this store. Very friendly staff well organized.

Jo
Review №64

Is a very nice store has a lot of antiques not for sale but its nice to see them they have a little bit of everything and the staff is nice and friendly and helpful

Mi
Review №65

Too expensive & parking lot wanted $10 just to visit the store. Did find street parking but the store is just a tourist attraction. Parking is why we dont visit downtown very often.

Br
Review №66

A place where customer service exists, walking in here was like taking a step back into a time where customer service is what made a company florish, not just a product they sold. Staff is eager to help and give knowledge on products. Highly recommend. Also I hear they only pick buildings that have a rich history, may be worth a Google and a visit

Ka
Review №67

Awesome large store, nice folks!

Br
Review №68

What a neat general store! Nostalgic memories from youth! Modern day items also. Friendly staff!

Vi
Review №69

Great selection of the brands they carry. Personnel extremely helpful.Inventory well arranged. Attractive store.

Di
Review №70

This was my first visit to Mast General. They have a hugh variety of items. It is nicely laid out. For my wallet I find they are a little pricey. But then I didnt know what to expect. The store is worth visiting. I will visit again.

Th
Review №71

Old time store with a 21 century appeal.

Da
Review №72

The store has a really nice layout and feel to it. Staff I dealt with were very helpful. They carry a wide range of great clothing products, and I was happy they had the items I was looking for. Will be back when I have more time to browse.

T.
Review №73

This place is a must visit when you come to Roanoke. Lot of cool things to buy!

St
Review №74

If you are near a Mast General Store do yourself a favor and go shop - you will love it.

Mi
Review №75

Store is expensive, but they have a little bit of everthing. I like it.

su
Review №76

This place was fun to look around. Nostalgic.

Ma
Review №77

Wide selection of clothes, goodies, and barrels of candy. What’s not to like? Picked up some comfortably house slippers on my trip there. The staff was very courteous

Do
Review №78

10x the selection of other outdoor stores

Jo
Review №79

Very busy. Some things seem a little pricey, but overall very neat store with some really cool stuff. Great good options for those you love or... just know. 😁

pa
Review №80

Great addition to Roanoke. Prices are a bit high but really fun to look around. Employees are 5 star.

Di
Review №81

Oh my Goodness I love this place. Old Times remembered store. You just gotta go to see for yourself.

st
Review №82

Great place if youre into the outdoors. Lots of brands associated with being outside, and a huge selection of everything from socks to water bottles. Staff has always been super friendly every time I have visited. Huge candy selection too. Prices are in line with their products, which is to be expected at an outdoor outfitter.

Te
Review №83

This is by far the best Mast store! I really like the one in Valle Crucis but this one tops even that. The store is HUGE! Plus it is extremely clean, merchandise is placed with enough room to browse and the employees are phenomenal. They are helpful and friendly without being overbearing. Some of the prices on the clothing are a little high but most items are extremely affordable. I love Mast General Store and am so happy they have opened in the Roanoke Valley!

Ja
Review №84

If they dont have it then you dont need it!!!! A little something for everyone right down to the person you know that loves the smell of gasoline...they have a candle that smells like it!!! One of the best stores in Roanoke and they saved a landmark building from decaying further!!!! WAY TO GO MAST GENERAL STORE!!! I hope the folks of the Noke serve you well!!!!

Da
Review №85

Wide selection, and lots to look at. Wide variety of old time candy sold by the pound. Wanted a Roanoke Monopoly game i heard about, but they were sold old. Took my name and number, and notified me when they got it in! Great customer service!!

Sa
Review №86

Very nice place. We needed some store like this in Roanoke, for a long time.

Ja
Review №87

Interesting selection, helpful staff but a bit over priced. They have candy that is hard to find elsewhere and, for that alone, Ill likely return some day. If the prices were a little more reasonable, I would probably be by regularly.

Ke
Review №88

Great selection!

Ca
Review №89

Love it! They have moon pies and RC cola. And a lot of other stuff. Like a lot. Love the vibes and the customer service is top shelf.

Da
Review №90

Cool store good selection.

Pe
Review №91

Never been in here before but was so glad I took the opportunity to pop in for a bit---very clean, organized store with LOTS of variety! Anyone visiting downtown Roanoke should check this place out! Great to walk around in and casually browse! (Good prices too!)

Lo
Review №92

I love this place! Finally a good spot to buy above-average knives.

De
Review №93

Not exactly what I expected but it was cool.

Ke
Review №94

A very nice addition to the downtown area. It has a little something for every taste and price range.

De
Review №95

Friendly service. Lots of selection. Lovely store.

Ly
Review №96

Wonderful, friendly people at Mast General Store in Roanoke! Took my pooch, Eddie, with me and he did some shopping too! Helped himself to a rabbit squeaky toy and chowed down on the treats from employees! Hes good at spending my 💰! Well definitely be back! Couldnt get a pic of him in the store cause he will not hold still so I waited til he carried Bunny back to the car and I had them buckled in his car seat! Eddie will see you again, MGS!! 💕

Sy
Review №97

Such an awesome variety of products. Brand names and items from the good ol days. Pricing is comparable to the brands in store locally compared to online. Highly recommended.

Te
Review №98

The guy who works in the shoe/boot section is really knowledgable and was a great help. Its also just a super fun store with a good covid policy.

Al
Review №99

Great place to shop for unique items and gifts. So happy Mast General opened up a store in Roanoke! Staff was friendly and helpful.

Vi
Review №100

Love this new location. It is also in the old Hieronymus building downtown Roanoke. That is a great location for a large department store

Information
100 Photos
100 Comments
4.6 Rating
  • Address:401 S Jefferson St, Roanoke, VA 24011, United States
  • Site:http://mastgeneralstore.com/
  • Phone:+1 540-566-5661
Categories
  • Outdoor sports store
  • General store
Working hours
  • Monday:10AM–8PM
  • Tuesday:11AM–6PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–5PM
  • Sunday:Closed
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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