Ace has made me a lifetime customer. Their customer service and personal touch for customers is the best in the business. I had been waiting for the first batch of Green Mountain Grills to be delivered to their store and they offered to keep me informed on when they’d be delivered. Bryan called me the day the grills were shipped in, they helped me load the grill up, and gave insight on other grilling accessories. I couldn’t speak more highly of the entire experience and highly recommend going to ACE for any home improvement needs.

The customer service at this place is unbelievably good. Absolutely the best experience every time I come here. Thank you to the staff for all your continued help with my random DIY projects.

Always helpful, always kind. I love it that they are willing to help me troubleshoot issues with common sense!

I just love having a neighborhood hardware store. I run in to the same people working every time I go there and they are super helpful and friendly, even if they dont have the exact tool/part Im looking for (which is rare). The service at this place is excellent.

The service was excellent and the service was very good, they attended us very well to all questions, they also helped us find products that we needed Excellent service.

Customer service is excellent. Everyone has an upbeat and friendly attitude.

Always friendly and helpful. Fantastic customer service.

Really helpful and a great local hardware store! They also sell Meat Church rubs and stuff in store!

So awesome many times I walk in time when I want ...boom handed to me on a silver platter awesome customer service I give it a six stars if theyd let me

Ive made several trips to this local Ace Hardware store for various things. So far they have had everything I have needed. They are a well stocked store. The staff is very friendly snd quick to offer help with finding things in the store. I did have some questions and the staff was very knowledgeable reference my needs and the items needed. They are also quick to point out identical items costing less than the one I chose, saving me money. There is not much parking but the quality of the staff and availability of products compensates for that. It is worth the extra walking as far as Im concerned. This is a small, local neighborhood style store that offers outstanding, personal, customer service. I have to be honest about the prices being a little higher than the big box stores but that little extra is offset by me not having to drive, use gas, use my time, and navigate a giant store just to get 2 or 3 things. To sum up this local hardware store I would have to say convenience and customer service are their number one features.

The service was great 1 crowded it was very good

Great, friendly people. Knowledgeable about your project and have pretty much everything you need. Next time skip the big box store. Be seen and heard for once.

Went in for something simple just needed a key made and I couldn’t think of a better place to go than true value hardware store in Robbinsdale. The gentleman at the key station looked at my key and informed me that this was a very difficult key to find and make and asked me if I had an original. I explained to him that that key was the original and that this was a very simple key to make, as it was a simple garage door key that I had had copied many times at many different places with zero difficulty. He then push the key back at me and said there was nothing he could do. I later found a key making self serve machine at Walmart where I was able to have the key made very simply with no interaction of a sales person at all. I was able to get three keys made for four dollars well below the cost of having a key made at true value hardware in Robbinsdale. After this experience I will not only never get a key made at true value but I will not be shopping there for any of my hardware needs.

Another place I love to go for the hometown feeling and the ease and convience of getting what I need quickly without having to walk 2 miles thru endless isles looking for someone to help me out.

Friendly and helpful. Nice to have a real hardware store!

Needed new licence plate screws and they matched what I need in stainless steel. Always the best customer service. Thank you

Really nice place to get home supplies

A superb gem that I constantly stop in at for home renovations. Masks are required, offers help to those who wont wear them, these people can call into the store. I come here very often during my projects. All of the staff are attentive, knowledgeable and above all helpful. Ive never had an unpleasant experience here. The staff have made me a repeat costumer. Thank for everyones hard work and dedication. You are all appreciate.

Friendly employees its one of the nice ones

Great staff and the best hardwood charcoal for $18 a bag.

Great place! The staff is kind and extremely helpful!

Awesome selection, friendly service. There is always an employee willing to show you where something is, or answer a question you may have. This is my go to hardware store.

This store reminded me of hardware stores of old. Everyone was so helpful, considerate, and kind. Its the kind of place you just want to take the time to look around and find things you cant find in the big hardware stores. The best part being there was always someone to help you. You just dont find a whole lot of stores where the employees enjoy their jobs and make you feel comfortable. I totally recommend the Ace Hardware Store in Robbinsdale, Mn and give them a 10 out of 10.

This is the best hardware store Ive been to in a long time! I love the old school customer service I get every time.

Always friendly courteous helpful staff no wait never late plenty of everything and then some!!!.

Always helpful and competitive prices. I needed 1 item, walked in they asked if I needed help, told them the item and was out in my car in 4 minutes tops. Thanks

Great local hardware store. The staff is always very friendly and ready to take me to exactly what I need, no wondering around, in and out really quick. Its fantastic.

Amazing!! I went in to get replacement hardware for my security door. One worker was assisting me and helped assess what would work best. Then I had another question and the man helping me asked another worker to assist. They both helped me and another worker passing by helped, as well. After going to big box stores and trying to chase down help it was such a refreshing experience to be receive such over the top customer service at Ace and for cheaper than I anticipated!

Big selection, great staff.

I was helped right away even though the store was busy. A very nice older man assisted me. All employees were friendly and said hi. Highly recommended!

Good old fashioned hardware store with lots of help.Sold me some PVC pipe by the foot so I didnt end up with 8 unused feet out of a 12 foot piece.

Best hardware store ever. Great customer service and anything you need for the home.

My neighborhood hardware store everyone very knowledgeable an helpful

Many Keys cut perfectly

Loyally owned & operated! As you would expect from a hardware store, they have everything you need for a small project or a large project. They also offer a FAX service which is a great convenience if you need it! The staff are friendly & helpful! You cant go wrong by patronizing this Ace Hardware.

Great service as always!

Ace Hardware always has whatever you need. I like small neighborhood Hardware stores. Friendly and informative.

Super friendly folks.. Always a great experience.

Nice friendly place, have just about anything you need.

Great neighborhood hardware store.Its good to support a neighbor.

Always helpful, always ask if I need help.

Old school service! You feel like a friend and they will take care of you like a best friend!

Great hardware store

Staff is always helpful. They seem to have everything needed for home repairs.

They had everything I needed. I was so happy.

Great customer service! Very helpful. Good selection for a local hardware store.

They seem to have what I need.

Staff is amazing. Great selection of items you may need in a local location

A great small town feel in this hardware store. I was asked if I needed help within 2 minutes of walking in the store and the employees seem to genuinely want to help.They also have a great deal on chainsaw sharpening.

Ive known this store for over 50 years. Great place!

Thank goodness a few ACE stores are still around to provide those small machine parts details when you need them - snowblower is back up and working - Thank you!

I love having a local hardware store filled with knowledgeable staff and quality products.I would much rather shop at Ace because I know I am gonna get what I need when I go there. Plus they have Benjamin Moore paints. Can’t go wrong with Ace Hardware in Robbinsdale.

Mark and staff are the best! They are always greeting you at the door and ready to help! Love having such a friendly and helpful environment in the neighborhood!

I love shopping this store. The staff is always super helpful. Also, for being a smaller format store, they still have an impressive inventory. Anything they dont have they will order to have delivered within a few days. Big box stores have their place, but when it comes to service you cant beat Ace.

Love this Ace and location! Super easy to get in and out, helpful workers and the store has endless products! Just need an item or two? Ace is the place!

Great hardware store workers very knowledgeable

Super fast service, I walked in asked where a few products were and was quickly and accurately directed. Got what I needed and the workers were friendly.

Very knowledgeable and helpful!

Expensive, but local. Always good customer service.

Always get the help we need when we go there, and the store is so small it makes it easy to get in and get out quickly!

I needed help with a project and I did not know what to buy to accomplish it. I was assured at the door that there were 5 people working (only 6 can go in at a time!) and they could help me. That did not happen! They said they were too busy to help. IIf you need help with a project this is NOT the place to go. Unfriendly, unhelpful and pretty much uncaring about what I needed. So much for customer service. I wont be going back.

Great local hardware store.

Staff was very helpful in getting me the parts I needed. Nice to have a good hardware shop close by.

Great at fixing screens

Knowledgeable service. Convenient.

Excellent service, in this time of the virus its kind of nice to find a local place. That you get that down-home feeling.

Great friendly service!!

Two keys made for just $5.00. What a deal!

In and out, there are many people working in the store and they know their stuff they are very knowledgeable

Always great service and good prices. Light years above the service you get at the big box stores.

Great service. Helped me find what I needed and was very friendly. Prices are great and variety of choices for many products.

The customer service here is second to none. The staff are always glad to answer all of my questions (which are many) and share their insight.

Always helpful and friendly.

Very friendly staff who helped me find exactly what I needed. Very old fashioned feel with wood floor and extensive array of hardware you can buy by the piece.

Had a side-cut car key I needed cut.Daves lock and Safe said itd be $40+, this store said $4.The cut came out funky at first and didnt work because I picked the wrong key to have the guy copy. But he went over it on the machine again with another key as the guide and fixed it no extra charge.

Nice local hardware store. Prices tend to be a bit higher BUT Friendly and Helpful Staff are well worth it often they will offer assistance before you ask. Only downside is the tight and windy layout and limited hours

Very nice customer service Scott was quick with the glass thank you

Had some Now spray paint which is made by Krylon. That paint has female valves which is good for newer art spray paints. One of the cans had a broken stem which I exchanged without a problem. Its a smaller hardware shop that has a great vibe. Reminds me of the shops I grew up going to with my Grandpa.

Nice hardware store! The sales people are outstanding! Knowledgeable and always there to help. If by chance they dont have what you need they can direct you to someplace that does.

Great staff who are knowledgeable and friendly. Good prices and good selection of materials for most projects.

Everyone there cared asked to help and found what i was looking for.

The great local hardware store. Always knowledgeable staff. Prices are a little higher than you may get say at Home Depot but its all about shopping local for me.

This place has recently been renovated. They have a lot of common brand name house hold items and tools. Dog food and a good outdoor grill selection. The staff is very helpful and honest. Overall great family owned neighborhood hardware store.

They have great products.

This Ace really is the place of the helpful hardware man.

Great neighborhood hardware store. Really helpful staff.

Robbinsdale Ace had exactly what I needed, and terrific customer service!

Old fashioned family-owned hardware store. Great service with a personal touch. they often have things in stock that the big box hardware stores dont and lots of people to help you when you need it. Highly recommended!

ACE always has what I need. I can get in and out fast, and if I have questions I can always count on the staff to point me in the right direction. You can’t get outstanding customer service like this at the big box home improvement stores. The staff are the best.

Great people

New owners have done a good job of remodeling and expanding. Prices are a little higher than other big chains, but i guess that is to be expected for the convenience of being right down the block. Friendly staff that usually try to truly help.

Cute little hardware store, has a little bit of everything, and friendly staff.They offer keyfob replacements for your car as well as a key maker on site.

The customer service is slow but its good. You literally have to ask for help when the employes are just standing around, but when they help their effective. Great little location

Very helpful and knowledgeable staff.

Great peeps,great service..

Didnt plan on the way they were treating me

I got superb customer service here! I way prefer going here vs. a big box store. Friendly employees who know the store and know what theyre doing... you cant beat it.

Friendly nice service

Very friendly and extremely helpful! Guys helped find a sidewalk ice shovel, works like a charm! If you want old fashioned great customer service absolutely this is place to go!

They were terrible. Sold the wrong product and then would not refund it. I cant afford to buy something that does not work only to have to buy something else. So much for buy local. At least at the big box stores your satisfaction is guaranteed.