HANDS down My go to dealership from now on. My girlfriend and I went in yesterday morning to look and see if we could find something more reasonable on gas to drive. And they happened to have the EXACT vehicle that I was looking for.. they treated us VERY WELL. They went above and beyond to make sure that I was happy with my purchase. definitely will be back again. Big Thanks to all of your guys help
Jay Ruud made the trading experience very quick & easy! Would recommend! Thank you
Tom did a terrific job helping me out! No pressure, just lots of knowledge to help me make an informed decision on my choice of trucks! The whole experience was a very positive one! Highly recommend Kuehn motor to buy your next vehicle!
Loved our buying experience at Kuehn Motor this past weekend. After a long drive to the cities looking at cars and dealing with pushy salespeople, we decided to just take another look at Kuehn. My husband and I have worked with Tom Dawson before (bought our first Jeep from him back in 2006) and really love his laid back no pressure sales demeanor. Called up Tom to ask about the car and he had it washed and ready to go by the time we pulled in the lot. One test drive later, and we were ready to purchase.Tom went above and beyond to make sure we were comfortable and happy with our choice. We had our 2 kids along and they had a blast which is rare in car shopping!! We are very happy with our purchase and experience with Tom and Kuehn Motor Company, and we will back for future cars! Highly recommend!
Absolutely amazing family owned company to buy from!! Jay is a great guy to work with, just bought our second vehicle from him. Definitely recommend buying from him anytime.
Easy car buying experience. Jay Rund our salesman has the patience of a saint and bent over backwards to work with us. Great experience
Jay Ruud was great to work with. Made buying our car very easy. Highly recommend him!
Jay What’s my salesman great job they did great service that will be coming back if I ever needed a car by
We had a great experience buying a car here. It was a smooth process with no pressure and Tom was wonderful to work with. Highly recommended!
Jay was my sales man, he was outstanding and extremely friendly from start to end. Very cooperative! Amazing experience overall!
The salesman J was very helpful in the process of buying my new truck. I rate this place 5 stars from my experience.
We had a great experience. They knew we were driving 6hrs. to look at a specific vehicle so they pulled it aside off the lot for us to ensure when we got there it was available for us. They gave us a trade on our previous vehicle that we were very satisfied with also. Overall great customer service, we had a wonderful experience!
Jay was awesome with buying my new truck. Highly recommend. Thanks
Great personal service. I would recommend Jay to anyone that like a calm no pressure salesman.
Worked with Tom, and he was incredible. Was honest, upfront, flexible, and personable. Worked with me to get a good deal for a good car. Tom is good people, highly recommend!
Excellent service from Jay Ruud!!!!! We had amazing customer service from Jay. We are happy with our purchase and look forward to working with them again! Thank you so much! The friendly customer service really makes the experience in buying a vehicle easy.
Ryan was quick to greet us and show us the vehicle we were interested in. Friendly!
Tom Dawson was fantastic he knows his cars and he knows all the information about the cars I would recommend seeing Tom to buy a car. Thanks Tom have a good year 🇺🇲
When I called I got to talk to Tom Dawson. Within a few minutes on the phone with him, I felt at ease and appreciated his honesty. Based on that conversation, I made the hour and a half drive down to purchase the car. It was a no pressure and no “BS” experience all the way around. I appreciated all of it.
Jay Ruud was awesome to work with! Great communication!!! We drove over 2 hours with 100% confidence working with Jay! We plan on purchasing our next vehicle from Jay at Kuehn Motor Company!
Jay made the buying process quick and easy and got me a great deal on trade in!
Best experience at a dealership ever!! Tom is the man and if you need to get a car or truck go to him!!
Awesome experience with Jay Ruud. 3rd car in a 18 months! Definitely repeat customers!
Jay was great to work with. The entire process was quick and easy!
Just worked with Jay, great guy! Would recommend coming here!
Fantastic people to work with. If you go there Jason and Tony are who you want to work with. Made sure the process went pretty smooth and to make sure I got out of there before work. I didn’t even have to ask for the service history or to get the car cleaned up which shows you they’re veterans of the business. Gonna have to recommend them as much as humanly possible!
Tom was great! Great service, no pressure in purchasing, and very upfront and transparent. We werent expecting to purchase, but found a Prius we fell in love with. The buying process was quick and painless. Will return for our next vehicle!
Jay made my trade really easy and simple. Was very respectful. Would definitely recommend doing business with him.
Great sales experience. Thank you Jay Ruud! We’re happy to own a Honda CRV!
Purchased a ‘new to me’ Dodge Ram 2500 from Kuehn with the help of Tom ‘Mr. Awesome’ Dawson. The process took a couple weeks and visits (on my part, nothing Tom or Kuehn did) but was very smooth. And that is considering that I am a profoundly deaf man. No hearing whatsoever. Kindness and patience are not words I think of when buying a vehicle but they are the added bonus when buying from Mr. Awesome.
My husband Shane and I were in a bind trying to find a car quickly after ours died. Jay and Tony were awesome to work with. They were informative, super helpful, friendly and timely. They got us into the car we wanted and we couldn’t be happier. We can’t thank them enough and would recommend Kuehn through and through.
Kuehn was able to get my car in quickly to look at the noise it was making. With in an hour they had found the issue. Even had the part in stock and squeezed my car in the same day. They even offered a loaner car, which wasnt needed since we have another vehicle. When I told them that they then offered me a ride home! I was pleasantly surprised to get a call a few hours later that my car was done. Even more surprised to find my car had been washed! Will most definitely be coming back for future repair needs.
Jay was amazing! He actually test drive the car for us before we made the 90 mile trip to find my new CTS! I WILL be referring everyone! Thank you Jay!
Had a great experience with jay. This is the 4th vehicle we have bought from him and always makes it easy and painless.
It was a great pleasure doing business with Jay.
Bought a car for my daughter today from Jay Ruud. Jay was awesome to work with. He called me when the car was available and helped us through the buying process.
We had been looking for some time for a good used pickup and not having a lot of success in our local area. We had purchased a vehicle from Kuehn Motors twelve years ago and were well pleased with that and decided to check their inventory out. As we live 100 miles away from the Rochester location we went online and found some trucks that appealed to us and we decided to make the trip. Surprisingly, Jay Ruud, the sales representative we came in contact with was same person we worked with twelve years ago. Jay did a great job of showing what was available and for the two that we test drove told us of a lower traffic route to use. We negotiated a deal with Jay and with in house financing drove home a very nice 2012 Ford F-150 the same day. Overall very pleased with everyone we came in contact with the dealership and will recommend Kuehn Motors.
Jay was a pleasure to work with. Great communication, and service from beginning to end.
We worked with Jay. Best salesman and car buying experience ever! He deserves a nice raise 🙂👍.
Had a wonderful experience here today with Jay Ruud. He was very helpful and got us a great deal for our trade in. Cant wait to enjoy our new ride.
Excellent Selection. Great staff!
Jay helped me out so much today. Definitely would recommend him to anyone of my friends and family. Thank you :)
We had the best experience here today. Jason Kuehn sold us our Dodge Journey. Even though it was the end of the day, the entire team was extremely helpful and happy to help!
If you need a vehicle talk to Jay Ruud! Will definitely be back again!
Great and easy experience! Strongly recommend both Tom Dawson and Tony Blake. They made the process the most enjoyable car shopping experience weve ever had. Thanks guys!
First review but thought I should share encase it helps your decision. Spoke to a salesman @ Kuehn last night regarding a truck advertised on markerplace for $49,000, I advised him that I would be driving 3 hours to preview the truck first thing in the am. 30 minutes away from the dealership I get a call advising me that the truck is now $10,000 more. The most shameful thing is that the salesperson said facebook changed the amount and that it has happened to other salespersons in the past. Im not sure what the moral of the situation is, but Kuehn motor company definately lived up to the used car salesman reputation today. Wasted money, time and a days vacation for two people without a single appology because facebook is changing their prices on them.
I recently went in and purchased a vehicle. Within 24 hours I started having problems with the vehicle. They fixed one of the issues. I asked if I could return the vehicle because I did not feel like it was for me. The salesman said, only way I’d be able to return is if I bought another vehicle from the lot. So I just kept it.
Had exactly whay I wanted and Tom Dawson.was me exceptional to work with. No pressure and even snagged the car to make sure I got it. Great experience, will definitely be back.
When no one could, they did! Dealerships couldn’t find them. They had my Ford Transitand made it work for my budget. Ryan stepped up to help get er done, and I’m a proud owner of a Ford Transit, thanks to the caring, helpful staff at Kuehn motors. They made it happen for me by listening to my needs.
I went to kuehn motors and fell in love with a car and told them everything I wanted fixed and they fix it. thx u so much and the sales ppl were so nice and not pushy at!
Had a wonderful experience with Jason at Kuehn. Very honest, not pushy, and has immense knowledge of vehicles. I would recommend Kuehn for you vehicle purchases. Thank you Jason!
Came along with my boyfriend to purchase a new truck from Iowa. Usually dread anything with cars from negative experiences in the past. Kuehn motors was a very smooth and laid back experience. Was very impressed with the process. Tom was great to work with, super friendly and personable. Easy and pleasant experience. We will definitely do business with Tom & the dealership again in the future when the time comes up!
Jay was very helpful with finding a vehicle for us. We were happy with his and Kuehn’s service and would use them again!
Jay was very helpful and did a great job working with us and our needs!
Jay was my sales man great guy to work with
Bought a car from Jay today who made it an easy transaction!
Had a great experience at kuehn motor company. Thanks Jay Ruud for your help!
I had been searching the Web looking for a used F-250 4x4 and after a long dry spell there was what I was looking for. I went to the Branch and got there 10 minutes before closing. Jay Ruud met me and let me take a quick test drive and we made an appointment to continue working the deal the next day as the test drive was great. The price was fair, their service department was competitive on the running boards and bed cover so they are doing that. The financing was within a dollar per/mo from their estimate. This is an amazing example of all departments working toward total customer satisfaction. I couldnt be happier. Thanks Jay!!
Worked with Jay and had a great experience.
Jay was very good salesman and very low pressure!! Thank you.
From the first phone call to being handed the keys to our newly purchased vehicle, our experience with Kuehn Motor Company in Rochester was exceptional! Specifically, our encounter with Tom was remarkable. He was very professional and personable, answering all of our questions and keeping us informed during the entire process. Tony was efficient and helpful when finalizing the deal and Keith and Aidan are phenomenal, always pleasant and welcoming when washing our car. These individuals are truly valuable and a wonderful representation of this company. They are trustworthy and make you feel at home every time we visit.
Tom was exceptional in his assistance with our recent Denali purchase. Highly recommend Kuehn Motors and salesman Tom.
The day before we came here we made the mistake of going to Rochester Toyota, where the salesman was creepy, pushy, and made both my husband and I uncomfortable. He spent an hour just preaching at us about how ethical Toyota is. They were unable to get the vehicle we wanted in stock... that is until we walked out the door. Then all of a sudden they were able to find one for us. By that point we were done with the whole situation. In two hours we saw one vehicle, which we were only permitted to drive for 10 minutes, and it was just a dreadful experience all around. They knew because we had totaled our car that we needed a new one, and it was clear they were trying to take advantage of it.Come to Kuehn and it was a whole different world. Jim was so kind and helpful, and the entire experience was honestly incredibly relaxed. Very much a if you buy a car, great! But Im not going to pressure you kind of vibe. Every staff member we worked with was fabulous. We walked away that day with a vehicle that we love and a payment plan we were comfortable with. Tony is great and moves at about 100mph to try to get you the best deal possible!My husband and I will certainly come here again! And we cannot recommend it highly enough!
Great service! Thanks so much for all of your help, Jay! I love my new car 😊
Jay was my salesman and did an outstanding job, recommend buying here.
Great service and super friendly staff! Willing to negotiate. Overall best experience Ive had with a dealership!
Great experience working with Jay!! Nice Quick in and out with a new van!!
Jruud was an excellent sales man and I appreciated his hospitality.
Super friendly staff. Didnt push me to get anything, just let me browse and test drive what I wanted. Definitely going back to these guys once my wifes ready to upgrade
We spent about 2weeks looking online and talked to two other dealerships and we had no luck and the dealership people were pushy and didnt much listen to what we wanted/needed. We then found Kuehn and decided to go here and see, we met Jason who was an absolute delight. He listened to what we needed and took care of us, we drove home about 40 minutes later with our new vehicle. The people here were all so polite and helpful. Thank you all
Jay Rudy wasnt pushy and was very patient when selling us our truck. They even stayed open late (on a Friday!) to complete the paperwork. Great service!
Jay ruud was a good employee and nice guys good communication. Thanks you for you survey
They were really fast for once didnt wait 4 hrs,also Jay is really nice great experience overall
Jay was great he stuck with me over the course of about 8 months test driving cars left and right. We finally found a Jeep Cherokee and I love it! Thank you Jay!
It was a easy and quick process, jay help out a ton and I couldn’t be happier with my car.
Car wasn’t exactly as advertised.Tires were bald even though the records show that the tires had been replaced under 1,000 miles ago.Needed a severe alignment.It did not have a 2nd key.Onstar module was removed from the vehicle.I needed to spend thousands to remedy the hidden issues with the car.
Came in looking for a new car, first man I met by the name Jay Ruud and he was awesome let me test drive no questions asked. Wants the best option for you patient and professional.
Jay was my salesman and as always was fantastic to work with, hes buying beers, thanks Jay
Tom was fast and awesome at all the help
Weve been looking for a new car for months now but never felt comfortable enough to make a purchase. After another long day of shopping around, we decided to swing in here on the way home this evening. While we only expected to be here a few minutes, Jay was attentive and helped us find exactly what weve been looking for. Within an hour we were driving away with our new vehicle. We truly appreciate Jays sales style: genuine, with no pressure. This dealership is much different than the rest and we will now recommend it to friends and family! Thanks again, Jay!
Jay did an awesome job helping us with our new truck purchase!!
I would give this place 10 stars if I can. Their prices are very reasonable and great variety.When you go there for your next vehicle, do yourself a favor and ask for Jay Ruud, his knowledge, interpersonal skills, and customer service were outstanding.I will definitely go back to Kuehn motor company for my next vehicle.Thank you Jay for the amazing experience.
Absolutely fantastic experience! Worked with Ryan and he did a great job having all of the paperwork ready for me upon arrival making the buying process quick and painless! He also worked with me to fixed the sunroof on the vehicle i purchased and took care of it free of charge to myself! 10/10 would recommend buying from here as the customer service is phenomenal and customer satisfaction is clearly a top priority to the staff. Will be a repeat customer! Huge thank you again!
Jay Ruud at Kuehn Motors in Rochester was so polite, fiendly and caring. He helped us to get our new truck! We love it 😊. Thanks Jay we will be seeing you again!
Ryan A. is a tremendous sales person who genuinely is thee easiest person to work with- I highly recommend him! He is always polite and goes the extra mile for you. Tony in finance is a no-pressure professional, he will get you in and out, also. If you purchase your vehicle(s) there you will get free a car washes from Keith, who is a great guy also and works hard to leave your car polished. All around this entity is wonderful. We just purchased our second vehicle there, this past weekend and we were there less than one hour to get it done from start to finish! Absolutely our go to place-
Jay was awesome ! Got me exactly what I needed for my family and helped with a trade in as well. Definitely recommend!!
Absolutely amazing experience! Jay and Tony were both quick to respond to our questions and needs! Best purchase we have made from a dealership!! Thank you so much for your honesty and making our purchase and trade-in quick and easy!
Had a great experience here. Tom was great to work with for me to get my dream car.
Our experience was great with Jay. Low pressure and very laid back. Great experience. Thank you 🙏
Great experience working with Jay, quick service and left with the vehicle. Would highly recommend these guys.
Jay Ruud was our salesman, very professional and polite. Id definitely go back and highly reccommend to future customers. 👍👍👍👍👍
Jay did great!
We werent even sure we were going to buy when we came to Kuehn Rochester, but Toms service and the incredible value of the vehicle were exploring made it a simple choice to make the purchase, which was quick, easy, and felt completely fair.
Great experience working with Jay! Fast and easy!
Tom dawson worked with me and was a very easy process.quick and easy buying!!
Had a great experience today with jay!!! Got my new suv! Great service thank you !!
My wife and i purchased a minivan from Kuehn Motors in Rochester this week. We worked with Jarett Ruud and he made the car buying experience the best we have ever had. NO PRESSURE and was always available to answer any questions we had. If youre looking to buy a vehicle i would recommend Kuehn Motors and working with Jarett.
Tom Dawson and the team at Kuehn were great to work with. They made the car-buying experience hassle free, improved my financing options and delivered on a vehicle that is right for our family.