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Ridgeway Sunoco
1615 Long Pond Rd, Rochester, NY 14626, United States
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Ridgeway Sunoco
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Ja
Review №1

The guys at Ridgeway Sunoco are the best. They have taken care of my cars for more than 20 years! Cheerful and skillful.

Al
Review №2

I have been coming here for years, and its the only place I trust to bring my car. You can tell they make the extra effort to complete any job the correct way, and will be honest with you throughout the process. I have never had a bad experience.

Ka
Review №3

Nick and Jason were amazing! I needed an inspection and they were able to get me in the next day! Amazing and professional service as usual! Will definitely be back for future work:)

Ma
Review №4

Great customer service. They took the time to provide a detailed explanation of the issues and repair cost/time. Very proactive in communicating the status of the repair as well. Definitely recommend them.

je
Review №5

Ashton Towed my mothers car. She was so pleased with how nice and professional he was. Job well done guys!

Wi
Review №6

They were very busy but managed to help. Great find for a trustworthy repair shop. Customer service is top notch.

Jo
Review №7

While other places were booking out 2-3 weeks Melissa squeezed me in last second with zero hesitation! First time in a long time I’ve felt valued as a customer. Highly recommend their services!

Pa
Review №8

Great service, good staff and very helpful and informative. I’m thankful to have them as automobile service providers.

Sc
Review №9

Moved my truck from one place to another. Did a great job. Very good and took good care of my truck. If I need another tow I will definately call them.

He
Review №10

Ridgeway Sunco has always done its best to service my cars over the past 30+ years. They are consistently timely, fair and efficient in their work.No complaints!!

rh
Review №11

Ive been a customer for nearly 19 years & would never take my cars anywhere else! I lived out of town for a year & still drove 3 hours so Ridgeway could handle any maintenance my car needed. The people, service & overall experience is always wonderful! I have full confidence every visit my car is properly taken care of, Im never being sold unncessary items/services & will be back on the road as soon as possible!

Mi
Review №12

Have been going to Ridgeway Sunoco for years. They are very trustworthy and great service. Jason is always keeps you posted when having work done. I highly recommend them!

An
Review №13

They were able to figure out my issue when nobody else was and fixed it. Very satisfied with their service.

Li
Review №14

Ive taken my car here for the last few years and always had phenomenal reliable service. The people who work there are very friendly and knowledgeable. Jason has always had the best interest for what my car needs without ever being pushy. I’m a loyal customer!

th
Review №15

Go there all the time and the service is great and they are very helpful.

ri
Review №16

I was happy with the level of service for mounting and aligning my car. Everything was done to specs and in a timely fashion! I would recommend as a automotive shop and look forward to doing more business in the future.

Ma
Review №17

I called in the morning to schedule a coolant flush and the appointment was made for the same day ! Staff is knowledgeable and very courteous. We have been long time customers and have always been very satisfied. It’s nice to find a repair facility that doesn’t charge for work you did not request or agree to.

gr
Review №18

Had a great service call today. Got a nail in my front tire about a mile from ridgeway Sunoco. drove right in and they took care of it in less than a hour Amazing people

Gr
Review №19

Courteous, phone calls to let you know progress. I believe it is a very good repair shop.

Br
Review №20

Very friendly and great service. Super fast and super fair prices.

Ni
Review №21

Excellent service, very friendly and helpful staff that go the extra mile to ensure a great customer experience. Highly recommend anyone in the Rochester area :)

Ch
Review №22

Quick turnaround and good communication from the service manager. Would use again in the future!

A
Review №23

I needed a NYS safety inspection and was so glad I scheduled at this Ridgeway Sunoco. Their customer service is phenomenal. I felt safe and all my questions were answered. I would definitely come back here for other services.

Al
Review №24

Nick helped me with my vehicle inspection. He was very polite, the process was painless and quick because he talked me through it, along with congratulating me on my new purchase. I am very happy I went here!

Da
Review №25

I went to Ridgeway for photos for my insurance on a new car, and they are extremely friendly, helpful and professional. I caught them at the end of the day and they still fit me in as my work schedule would not let me come another time. TJ and the guys inside were just great! I highly recommend using them!

Ja
Review №26

Excellent customer service skills. I had some problems with my vehicle and they fixed it. Having an older car you don’t always get the best. But Ridgeway Sunoco is the best reliable place that i have been to.

Je
Review №27

I picked up a nail and needed a new tire. I called Ridgeway in the morning with the tire size and brand, they ordered and scheduled me in right away and had me drop off the rim to mount and balance prior to my arrival to decrease my wait time. All of the staff were extremely friendly I would absolutely recommend them!!!

Ja
Review №28

Great place to get auto repairs done. Best parts and service in the area. AAA discount is a plus too.

Ti
Review №29

I brought my car in and I needed the alternator changed. They did a wonderful job and had my car back to me the next day.

Jo
Review №30

Been going here over 40 years. There is no place better.great service at reasonable prices . I never worry because the work is A PLUS. Do yourself a favor and bring your car here and stop worrying. THE BEST.....PERIOD.

Jo
Review №31

Im sitting in my car about to leave, but I wanted to leave this review first. I called for a photo inspection at 8:15 am and within an hour of calling, I am all done. The process was quick and painless and the service was very professional. I believe TJ was the technician that performed the inspection, if so, then thank you! I will be coming back for more automobile needs.

An
Review №32

I brought my car in, as the check engine light was on. They diagnosed the problem and fixed it. I like their honesty, as they could have said other things were wrong, which werent. Friendly and honest.

Ju
Review №33

Called for an inspection needed and everywhere else has long wait for inspections. We showed up filled out a form and waited a few and it was taken care of. These guys understand that life happens and they will help when they can

Mi
Review №34

I had a flat tire on the way to work. I brought the tire in and they fixed it and replaced it all within the work day!

J
Review №35

The people here are very friendly and straightforward. Excellent service! They get you in and out if you have appointments or if you prefer to drop it off theyre done next day (depend on service needed)!! Highly recommend!

Co
Review №36

Ridgeway Sunoco is a family owned business generations old and we love bringing our vehicles there! Honest, trustworthy and competitive pricing.

Pa
Review №37

I have been doing business with Ridgeway for a couple of years now. Owners/workers are very friendly and professional. Problems/ services rendered are explained well. I recommend this auto repair shop.

Fr
Review №38

Came in for a picture inspection for the insurance company after the purchase of my used car. The guys were very professional and quick. Highly recommended.

Ma
Review №39

Went for an insurance inspection. Professional staff.Little wait time and welcome customers. Will go back.

Ch
Review №40

I usually dont write reviews but I had to share my experience with this establishment... Honestly, this place is the epitome of service, knowledge and professionalism. Also.. they are full service gas station . An added bonus.. any service done to your vehicle, you get 3mos of FREE Sirius XM ! Thank you, Ridgeway Sunoco..

Mi
Review №41

Professional and trustworthy! Won’t take my car anywhere else.

An
Review №42

I am never disappointed when I visit Ridgeway Sunoco. They are always priced fairly and most of the time they beat all the competitors. I know that my vehicles are in good hands at Ridgeway. I have suggested certain repairs and their honest and professional mechanics have told me when items did not need to be replaced. What a great group of people they have over there! I am a customer for life!

Li
Review №43

Nick and the team were awesome. Super responsive. We had a dead battery and needed help immediately, and they were able to fit us in and get us back on the road right away. Extremely professional and friendly too. Highly recommend.

Al
Review №44

The staff here was extremely friendly and efficient. I had a really great and easy experience getting my photo inspection done. No appointment necessary, unlike so many other locations in the area. Would highly recommend !

An
Review №45

Reasonable gas prices, offer air pumped by a mechanic for reasonable as well.

Ma
Review №46

They were the only place in the Rochester area available for walk-in CARCO inspections. The total process took less than 15 minutes. I would recommend using this business for your car-related needs.

Pa
Review №47

They helped me out of a bind last minute with no questions asked! Got me in fast and fixed my truck in a couple hours! Definitely please with their service and most of all their customer service! Any future issues I will definitely call them first! And I will be referring them to friends and family!!

Xa
Review №48

Great to see that they understand what it means to have great customer service skills. Everyone that I interacted with was positive and kind with their words and actions. Never made me feel uncomfortable for asking many questions. They helped me out in getting my photo inspection done on time.. They are easy to talk with and down to earth people. I highly recommend them!

La
Review №49

Everytime I take my truck here I always get good service. They always communicate with me through the whole process

Ro
Review №50

Ridgeway Sunoco are professionals in car repair, worked quickly and effectively and charged me a competitive rate for service.They gave me a 12 month/12,000 mile guarantee against recurring problems-I’m a satisfied customer!

Li
Review №51

I needed a photo inspection done for insurance purposes on a car I recently purchased. So many places arent doing this service because of covid restrictions. I spoke to Nick who was able to get me in ASAP the same day. The process was easy took 15 minutes, everyone was so friendly and accommodating, great customer service!! I will definitely return here if I need anything else!

Ga
Review №52

Tj was great and attentive to the services I needed.Would definitely reccomend!

Ca
Review №53

I needed a photo inspection due to insurance coverage change and was referred to Ridgeway Sunoco. Called and made an appointment convenient for my schedule. Was seen in a timely fashion, paperwork completed and photos taken and was out in 20 minutes. Very professional staff who explained the process to my understanding. Very clean and organized business. I would highly recommend this establishment. My insurance company emailed me a few days later and received my required photo inspection. Extremely satisfied.

Da
Review №54

Everyone there is fast efficient and friendly! A very pleasant experience!

Je
Review №55

Great towing prices really good attitudes over the phone I would recommend this place ....

To
Review №56

Had front brakes installed by Ridgeway Sunoco and very happy with their work, professionalism and price. Also had a loud squeak on my rears after they were installed by a different garage. Nick and his garage took the time to clean the pads & rotors and troubleshoot the noise. These guys are thorough and extremely trust worthy. A+ garage!

Ch
Review №57

Very clean on the inside but the prices where very high in my opinion. Im on the road constantly and ALWAYS stopping into gas stations but man Inflation bust be on the rise.

Ro
Review №58

They did an outstanding job on my 2010 Jeep . A/ C is kicking out great .

An
Review №59

Friendly service. Called for inspection fit me in Schedule same day .

Er
Review №60

Good people to do business with

Je
Review №61

Amazing service! I asked for free air in my tires which they had no problem. Worked on my tires and perfect. Do worth going to. The guys make you feel at home and go beyond and above to help.

Je
Review №62

Tj did my photo inspection on my chevy truck..He was awesome and very nice. The whole place has friendly staff.

Ka
Review №63

Full service gas with friendly help. Reasonable prices for garage repairs. Nice people to interact with.

Ro
Review №64

Jason and the team at Ridgeway Sunoco were very professional and courteous.

Pe
Review №65

Didnt go there

Da
Review №66

I want to thank T.J. and the rest of the team at Ridgeway Sunoco. They made getting a photo inspection for my three vehicle easy. It was first come first serve, but they welcomed me and my son and we barely had to wait. Good spot to get the inspection done.

Ch
Review №67

The service team is always great to work with. They are all very professional and treat you like family.

Je
Review №68

Stopped in for a inspection, fast excellent service was in and out and they didnt try to sell me somethingbI didnt need, honest local mechanic that I will return to

El
Review №69

They take great care of my car. They are always able to get me an appointment when I need it, and it never takes terribly long. I appreciate having such honest mechanics.

Pa
Review №70

I was there to get my car photo inspected. They were extremely nice and professional. Most importantly the service was quick, which is always a plus for me. I recommend this place for your next photo inspection and or etc as, they offer other services as, well! Thank you.

Da
Review №71

Needed brakes checked and an inspection on short notice and they made time for us and did a great job for a great price. Appreciated them being flexible and getting us in. Nick is someone you can trust and will always take great care of you. Well be using them for all of our car service needs.

Pa
Review №72

Had a dead battery they came when i called AAA.they got there in 10 min. I needed a new battery & they got me right in .didnt take long at all .great service! Thanks again

Ai
Review №73

Because I asked them for a tow truck and after 1 hour and 40 minutes they never showed up so I called them back to tell them where was the truck and they said that triple a comes first thats their contract and thats their business after an hour and 40 minutes of waiting thats very bad business bad bad never ever will I ever call them again

Am
Review №74

I went this morning to get insurance pictures and Jayden was amazing.

Ly
Review №75

I would recommend Ridgeway Sunoco. Reasonable prices, very welcoming and honest.

P
Review №76

They truly came to my rescue! I was stranded at work and they were prompt in coming to get my car, and looking at it to tell me what was wrong. Their existing reputation of honesty saved me from spending unnecessary $1200. Even though it meant they didnt get to do the full service. They really are honest good people. I will continue to work with them with my repairs and towing.

De
Review №77

Friendly staff. Reasonable price for the repair and my car was ready earlier than expected.

Jo
Review №78

I am a AAA member and had an issue with part of my exhaust system falling off the car. I chose to have my car towed to Ridgeway Sunoco. I was concerned because the car was recently purchased and the dealer had ordered a catalytic converter which is on back order. I requested Jason install a sleeve to hold me over until I could get it repaired and he called back and said he could. Most dealer will not do that and are only concerned about making the big buck Thank you Jason and Ridgeway Sunoco for caring about your customers. I have never been a customer prior to this but will be in the near future whenever I need work performed.

He
Review №79

Quit and easy inspection, best place to go to for anyone looking

am
Review №80

TJ did a great job quickly getting my photo inspection done! Out in less than 10 mins! Would definitely recommend.

Mo
Review №81

Awesome customer service! Very efficient and informative. Explain things very well for the understanding of the customer. Great place to bring your vehicle.

Lo
Review №82

Scam for people that are most vulnerable. Took 7 days to tell us what repairs would be and every phone, each person clueless

Re
Review №83

TJ was very helpful and professional when I came to get my insurance photos done!

Ch
Review №84

The gentleman who took pictures of my car for inspection was very polite, respectful, and professional! I appreciated his customer service attitude!

De
Review №85

Works on my car.. have had no problem at all.

Ni
Review №86

Awesome local shop, very reasonable people who are down to earth.Told them it was about an hour job and they had it done in an hour! highly recommend this shop!!!

Ca
Review №87

Everyone That works here is so Friendly and nice I had some work done today and the whole time in the waiting Room It felt like no time passed at all. I strongly recommend going to this garage. their compassionate work fair prices and friendly people make it worth it. I will be returning to this shop in the future.

Th
Review №88

I came here to get my Carco inspection done and the staff was very friendly the attendant that came to help his name was JT and he was amazing he got the inspection done very fast and was very cheerful I was also able to fill up my gas tank while I was there low and behold I was running on E!. Thank you’ll

Ti
Review №89

Very good service.

Su
Review №90

Very respectful, honest, and professional from start to finish.

Cl
Review №91

Fast service for photo inspection. There less than 20 min

b
Review №92

This place is awesome from A to Z! Got my suv towed after calling 5 places that were overpriced and they beat competitors by $30-$60 difference! Very polite ppl. I even went there for my Geico picture inspection and they made it happen for me even when I did not have a appointment. My fault. The guy who runs the towing dispatch is awesome.

Er
Review №93

Wonderful customer service. Got me in and out for my insurance photos in 2 minutes. Literally :). Will come back for service!

Ti
Review №94

Great shop!

Da
Review №95

Went there for an insurance inspection and they were helpful, fast and really enjoyed my experience.

Ke
Review №96

Quick and friendly! Very helpful!

Li
Review №97

So happy with the service provided at Ridgeway Sunoco! Great customer service and experience.

Ri
Review №98

I like the fact that they have free air for the tires I went to use it one day a couple of weeks ago. A worker came out and did it for me. Thats going the extra mile. Much appreciated

Mi
Review №99

Great service as usual

Da
Review №100

Ive used Ridgeway for years and they always take care of me and my familys cars. Jason is always honest with me detailing the problems and giving me options to fix problems.

Information
9 Photos
100 Comments
4.3 Rating
  • Address:1615 Long Pond Rd, Rochester, NY 14626, United States
  • Site:https://ridgewaysunoco.com/
  • Phone:+1 585-227-4513
Categories
  • Mechanic
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Gas station
  • Tire shop
  • Towing service
Working hours
  • Monday:7:30AM–7PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • LGBTQ friendly:Yes
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