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Custom Retaining Walls and Landscaping
2375 Sleeper Ln NE, Rochester, MN 55906, United States
Comments
Do
Review №1

Clint and his crew did an amazing job with our retaining wall and landscaping. His crew was hardworking and easy to work with. They were also willing to make changes on the fly in order to meet our requests. Highly recommend Custom Retaining Walls and Landscaping.

Ro
Review №2

Lately I visited the shop 3 times as I needed some material to fix the patio built many years ago. All the time I experienced rudeness and very limited customer service from different young ladies working there. This shop used to be very high in terms of customer service and manners. Too big now to care?

Vi
Review №3

So far so good. Extremely friendly, helpful people gave us ideas, plans, instruction and estimates of materials needed for our retaining wall. We purchased from them and will start our project soon.

We
Review №4

I asked them to make a bid on some work...SO, I drive up by this business quite frequently and I was stopping in there to get an estimate on some work for one of my properties. I leave my name and number, then get a call back almost immediately.. the guy makes an appointment with me on the spot, then comes not just on time, but EARLY. wow. just wow. Then, this guy walks around my property giving me *free* advice about how to SOLVE MY PROBLEM without contracting with his company. He tells me what to buy and how to do it WITHOUT paying him and WITHOUT contracting with his company to do the work. Like he gets really excited about helping me with my project and getting it done. I was sort of amazed. He shared actual solutions with me which I can do on a shoestring with materials from a home improvement store. HOW MUCH MONEY IS THIS GUY WILLING TO SAY NO TO? How many companies can you think of that will actually DOWN SELL a client. That is a miracle. He is like downselling me from a heart transplant to a stint. Downselling me from dentures or a tooth extraction to a filling. CONCLUSION: This is a business you can trust to do good work for you and only the actual work REQUIRED. Get it? Got it? Good. UPDATE: I have a new project on one of my houses I need to call them about.

Ca
Review №5

The crew that came was extremely efficient and had a good knowledge of what the project included. Travis, the lead person, was very concerned that everything was correct and to our satisfaction. At the conclusion of the project everything was cleaned and picked up.Todd Ihrke was very knowledgeable and helpful in choosing the plantings.He was also helpful in the overall design.Impressive, on the morning of the project Todd came to double check the plan.Overall we were very impressed with the workmanship and attention to detail.We would highly recommend Custom Retaining Walls and Landscaping .

Br
Review №6

I went to Custom Retaining Walls to get edging, decorative rock and plants for the front of my house. I cannot say enough about how knowledgeable and helpful the two staff members were. They shed some light on which plants would grow best on which side of the house and also sketched out a layout that would work for me. Thank you for the guidance!

Wr
Review №7

We regularly buy landscape rock here. Get it by the yard or by the bucket. The rock supply has always been well-maintained, and shovels are available in case you forget to bring yours.

Ni
Review №8

Custom Retaining Walls has a great selection of beautiful flowers and unique lawn decorations. Customer service is top notch too! They go out of their way to meet the customers needs.

Ka
Review №9

Awesome staff! Knowledgeable in their products and very helpful and professional.

Dr
Review №10

Great place for products and advice. Materials are always high quality. Would highly recommend them.

Al
Review №11

They have excellent plants and are very knowledgeable about gardens! I bought a hanging plant for my mother that grew beautifully!

Ca
Review №12

I bought my flowers here recently and everything was beautiful! Staff was very helpful as well.

Sh
Review №13

Purchased some landscaping rock here and found great service, well priced rock and delivery service.

Ma
Review №14

They sell great plants. Got lillies earlier in the season and just got mums this week. Got to check k out custom retaining walls and Bobbi Olson.

Bo
Review №15

Bought a Mint Julip tree last spring and mentioned I wanted to put them by our front steps. Asked how I should care for it and was told they were easy/hearty plants. With all the rain last summer, it died by fall. Contacted Monrovia who told me there was no hope for my plant, and to contact store as they usually have a year warranty. Saved my plant, receipt, and had photos. Called the store and was told I could get a refund if I brought in receipt and photo. When I went to store, I was then told the person there couldn’t help me, and asked if I could come back tomorrow (this was during the week on a day off as their hours are slim during the winter). Came back next day and was told they would not offer me a refund, that the reason it died was because it was in a pot (I see many of these in pots on people’s doorsteps), and they would offer me a replacement when they came in. To date, I have not received a call and I have since lost my receipt. This was a $200 plant! Will never go there again.

Ma
Review №16

This place is great!

Ju
Review №17

Great staff and very knowledgeable.

An
Review №18

Very nice new location.Friendly staff, and helpful.They treated the company i work for very well even though my boss dropped the ball multiple times on picking up the block he purchased at their moving sale. We finally were able to get it picked up, and even after months everything was there and in perfect shape. Thanks CRW.

Ga
Review №19

Great place for landscaping and pond supplies. Very knowledgeable staff.

Ch
Review №20

John, machine operator, been doing this 31 years, knows what hes doing, keeps his crew focused. The young fellows obviously take pride in doing a beautiful, professional job. All around great experience. My place is now the pride of the neighborhood.

Ka
Review №21

Custom Retaining Walls has a great assortment of outdoor furniture and decorations but I was most impressed with their greenhouse! As a first time gardener, I was very appreciative of the kindness and expertise of their staff; they helped me find my green-thumb by walking me through the ins and outs of maintaining a successful garden. Now we have more peppers and tomatoes than we know what to do with!

Em
Review №22

Very knowledgeable, efficient, and great result! Rebuilt our old collapsing retaining wall in less than 2 days and the grass is already growing back in where they worked due to reseeding. Very efficient yet meticulous.

do
Review №23

Great people to workwith. Very knowledgeable. Took time to listen to your concerns and took care of them. Also reasonable. Patio looks great.

Ro
Review №24

Absolutely the best in the business. Great from the bid to completion of work! Very professional!

Sa
Review №25

The new location is fantastic! I love their new retail section. They put on wonderful do-it-yourself days. I highly recommend Custom Retaining Walls!

Vi
Review №26

Weve made multiple trips to Custom Retaining Walls and always leave thrilled with our purchases and the service we receive. Check out their flowers and bushes and consider getting a gift certificate for those friends whove just moved into a new home!

Da
Review №27

Fantastic resource for design ideas, as well as supplying every product youd need to complete all current and older landscaping trends. The new location is set up very well for navigating. Weve purchased everything for our projects (block, pavers, planters, fabric, plants, and softacapes) through this company.

Je
Review №28

Jessica should get an award for her excellent knowledge of ponds and awesome customer service.

Jo
Review №29

Nice people

Tr
Review №30

Great people love them

La
Review №31

Friendly and helpful 😊

da
Review №32

Very nice peopl, nice selection of products

Ch
Review №33

Fun staff

Wa
Review №34

Very helpful and good selection

Information
34 Comments
4.6 Rating
  • Address:2375 Sleeper Ln NE, Rochester, MN 55906, United States
  • Site:http://crwroch.com/
  • Phone:+1 507-281-0669
Categories
  • Landscaping supply store
  • Garden center
  • Landscape designer
  • Pond supply store
  • Retaining wall supplier
Working hours
  • Monday:Closed
  • Tuesday:9AM–12PM
  • Wednesday:9AM–12PM
  • Thursday:9AM–12PM
  • Friday:9AM–12PM
  • Saturday:9AM–12PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
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