I was so happy to support this local small business. The sales person was so helpful and informative. I had done my research before going and was pleasantly surprised that they had the exact appliance I was searching for. My daughter ran by after a day or two and picked up my order. She said they were nothing but kind and helpful. Good job AW!!

Love supporting family owned businesses. This is a great family, very friendly.

Very poor customer service. I walked in ready to purchase a refrigerator and a lady at the front stated that she did not know prices. She told me that the lady who knew the prices was on the phone. I waited for about 10 mn and the lady was a little short and told me I could go and leave her my number and they would call me back with info on fridge. Its been a week and I never received a call back. Maybe they were having an off day, but I will not do business here nor would I recommend it.

This place is a scam I purchased a dryer for the listed price they call me a day before the delivery and tell me I need to shell out another $100 for it to be delivered. So I got a refund and now these money hungry people can upsell it. I also had a brief argument over their mistake during which they told me the dryer would still sell fast with the new price. That tells me one thing they view their customers as dollar signs nothing more. So their prices may be good but how many people have they ripped off the same way they tried to do to me. I recommend going someplace else.

They wouldnt take a FREE front-load washer that worked & would have been brought to them for them to sell.So much for helping someone out.

What a horrible experience. They delivered a refrigerator. Two young boys that were barely able to lift and bring it into the home. Doors were put on cockeyed and the shelves were not even put in place correctly. Then, when I went to open the door, because of the way the doors were put on, the handle came loose. Now I am waiting on a new handle but they will do nothing about the doors. I don’t even know if the sealing well. What a horrible company!

They are nice till after the sale then when try to get them to back the warranty they will make appointments and never show them they want answer the phone I really advise go somewhere else unless like loosing money

This store always have their customers taken care of. They taylor the monthly payments on what customers can afford they have all of the name brands and they earn customers trust and peace of mind 5 stars all the way....thank you for the king size bed.

I helped someone pick up a king size mattress and washer/dryer from here. Nice people

Had a variety of appliances to look at and felt welcomed by the lady working there

I have bought used and new appliances from Appliance World! They are always immediately helpful and provide lots of options. Their used appliances are fairly priced, especially since they come with a warranty!

WARNING WARNING STAY AWAY FROM THIS COMPANY. Purchased and PAID for a freezer on 15 May to be delivered the following day. Delivery time came and went NOTHING called store and was CURTLY TOLD WE DONT HAVE FREEZERS YOU COULD NOT HAVE BOUGHT AND PAID FOR ONE ONLINE Maam my bank statement says I DID to which she hung up on me and I still have not gotten my MONEY BACK or THE FREEZER as of 27 May!!!

Friendly service great prices.

Great small business in York County. They have appliances in stock and dont have to wait like bigger stores. Excellent customer service and have a service department if you need it. Furniture also is high quality.

Great family there to help

Honest people and quality products. They wont try to upsell you on something you dont need, and ate knowledgeable about their products both new and refurbished.Local delivery and install for $40 is better than youll find elsewhere.

My only problem was when I purchased a stove and the owner told me my stove had 2 ground wires but didnt state they went in two different places so I called back for help and the lady who answered was really not knowledgeable of what she was selling then stated my plug in my home was messed up ! Which was a lie she had a real snobby attitude smh I spent $700.00 there and this how you treat me

They are sincere and caring people. I got great advice on how to fix an appliance and great service when I have purchased appliances there. Wonderful experience everytime I am there.

Good customer service and experience.

Fast knowledgeable service. Had my Speed Queen washer in stock and able to deliver same day. I highly recommend doing business here! Thank you!!!

Went in today after calling last week about a garage fridge. I told the lady on the phone what I was looking for and she was very honest about their inventory and helped set my expectations. I stopped by before bring a trailer to get my purchase and found the whirlpool I wanted, I told her Id be back & she said if I had one in my I should hold it. I didnt heed her advice and within my 1.5 hour return....it was sold!!! She warned me that the garage fridges are fast movers. I picked another one and brought it home for the garage. I called back after 3 hours because I was unsure about how long the fridge would take to fully chill. She assured me then we hung up. 30 minutes later she called me back with more detailed instructions and said she would call in the morning to check on my purchase. They have a 90 day warranty on refurbs. The customer service is excellent and the help is rare today.

Great place to do business.My heater element went out and they had the part.

These folks are awesome! Very friendly, have purchased new and used appliances from them. Excellent service!

Nice place for used appliances they are too high

Very nice ladies- great place

Excelled folks there. Very informative and friendly. We bought a dryer last year and works great.

Poor customer service and merchandise doesnt work properly...Be Warned !!

Poor service after the sale but more importantly poor quality merchandise. I bought a stove and within 3 months it already stopped working. Call for service since it was under warranty, they fixed it and then a week later after the warranty expired the stove stops working again. Total waste of money. Dont waste your time with this place.

Great love the way they treat me. They have good prices .

Great store with a nice selection of furniture and appliances.

Nice people, very helpful. Great place to get a part or appliance if you dont have a lot of money...

Great girls! Always willing to help you.

Locally owned and operated by friendly, knowledgeable people. Our first choice for furniture and appliances.

Very nice people and good prices!

GREAT place, good prices, helpful and nice.people!!!

Very helpful information to solve a problem and save the customer time.

Good ppl, honest, friendly.

Great service here.

A dryer heating element that cost $25 on Amazon $32 at Sears and $42 at Home depot was quoted to me for $70

Worst ever if you want to be treated like hell and be insulted it is the best place to go too and dont think they will do a good job ....

Great customer service!

Poor service.want buy anything eles from them.

Very good service

They are ok

Great deals

Fantastic!!!!

These folks are amazing! Just good people offering great new and used products at more than fair prices! And.... Wait for it.... THEY ARE PET FRIENDLY!

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