Good selection, and glad we didnt have to travel out of town to find what we were looking for. The staff is helpful, knowledgeable and professional. We had a great experience.
My son is disabled and on a fixed income. Unfortunately the boots he purchased last year from Boot Barn were a couple weeks beyond a year old. After my son purchased his boots last year he moved to Arkansas temporarily when his boots started falling apart. He asked around about boot repair but no one knew anything about it. There wasnt a Boot Barn in Arkansas where he was staying. So my son had no way to return his boots. I forgot to mention these where his very first boots he ever purchased.My son recently returned to WY and today we went in our local Boot Barn to look around and to ask if anyone does Boot repair in the area. Marshall the General manager was more than happy to help my son. As my son explained what hes been going through with his boots Marshall shared his knowledge about the nearest boot repair places. Unfortunately those places are in Colorado. Marshall also told my son about the possibility of Danpost helping him with repair or even replacement. He told my son to try them before trying to have them repaired. He also said if we have issues with Danpost to let him know.My son contacted Dan post and they told him they wouldnt do anything at this point and basically rushed him off the phone without hearing him out. My son called Marshall with the disappointing news and Marshall was more than kind and had us bring the defective boots in for replacements. Again he took time to educate my son on how to care for his boots and showed him how to use the silicone spray we purchased. All I can say is Marshall you are awesome and definitely deserve the position you have with Boot Barn. You made my disabled son very happy today, thank you for your kindness 😊
Loved stopping here great boots, the owner is really nice and they have a dirt lot in the back for truck drivers.. Was really happy with there customer service! We will be back!
They have a good selection of adult cowboy and Western boots. I couldnt find anything for my kids.
Big store. Lots of merchandise.
The staff was SO helpful and very nice and attentive!! Spendy but good quality products!
Great boots and clothes. the staff was very nice and helpful.
Nice place friendly service
Really good help at this store! I was persnickety, but the lady took it in stride, and fixed me up with the right shirts.
Great staff and good selection. Went in for pair of boots and got great personal service. They also showed me a couple ways to treat them so I wont mess them up. Definitely going back and highly recommend.
Very knowledgeable staff. Very friendly. Be careful going in you will want to buy everything!
Great selection of clothing and boots. The quality of their merchandise is excellent. The staff is extremely helpful and patient.
Very helpful and polite. I highly recommend purchasing from this store.
Fantastic place for great western style and quality rugged work wear. Wide selection for nearly all application and seasons. Diggin the FR clothing, and good coat selection. Styles and clothes for all folk. Staf was super helpful and friendly. Great job gals!
Very helpful staff. Knowledgeable about different brands sizing characteristics and warranties. Great selection of apparel from several brands not just the top 5.
Lots of choices.. good prices. Friendly staff... all pluses...
They where help full but there selection of boots needs some improvement
Amazing selection of casual to work boots. Go to place, but it may cost a bit more, but far better customer service.
Should really be called Western wear barn. Boot selection in store was abysmal. Guys work boots are an afterthought. I didnt check the womens but they selection was smaller and shared with kids. They have a lot better selection online and offer ship to store but really how many western cut shirts does a shoe store need....
Very friendly service
Did have a good selection of FR clothing. Sales people were nice and friendly. My husband got a pair of FR jeans. We were on the road and noticed the security tag was still attached. We had to turn around and get it removed. Location was nice, except parking area.
Wonderful. I love the friendly service I get when I come here. It is always so clean and organized. It is well worth the hour and a half drive.
Always excellent help at Boot Barn.
They do boot stretching but won’t stretch boots that are “used” due to covid-19. I suggest going to someone else that won’t use it as an excuse.
Awesome service. Thanks Sabre
Okay, so this visit started out a really shaky/I was not happy at all. Customer service wasnt impressive to start. HOWEVER - Diane / Diana was helping my husband and I, with our purchase/ checkout, and totally redeemed the visit! She is a true credit to this store. Will be happy to return again, based on her service. Thanks for your help and have we ran into you!
Nice friendly staff.great selection of western wear
The gals working were very friendly and helpfull, helped me pick out the perfect work boot for my line of work
Friendly, and helpful staff. A small store, but with a great selection of Western Wear.
The help is lazy and unhelpful when asked about getting a pair of boots I was met with a simple, dry, “what we have, is what’s on the rack” they almost seemed racist. Eager to help other customers more like themselves. Glad we were just passing through.
The people there are fantastic
Purchased a pair of Double H boots here. Great helping staff.
The ladys that helped us today were very helpful thank yoi
Me and my husband went in to find boots for a friends wedding for us and our 2 year old daughter, the ladies working were above amazing they were great with my 2 year old very efficient and even took time to help entertain my daughter so we could try on boots! They went bout and beyond and offered the best customer service I have found in Wyoming ! You ladies were the best Thankyou -Amber 4/20/2018
The two ladies that worked there were very friendly & helpful!!
Looking for boots was easy and price was reasonable.
Friendly, helpful staff and a little bit of something for everyone no matter your style.
Helpful staff work boots were a little over or under$200 bucks, more than I wanted to pay.
Good service, price and attention
Nice assortment of western clothing, and a large selection of boots, a very friendly, and helpful staff. Relatively expensive though.
Great customer service and friendly staff!
Forgot my boots in Colorado and they were helpful in helping me find a new pair quickly that I really liked. Good selection, nice sales team.
Great service... Had to exchange my boots.. No issues
Little busy ( back to school) easy parking, good service fair price
Have what we need & always friendly
Walked in and all employees were standing around, clearly not working. I needed to use the bathroom they said there wasn’t one for customers. My mom was looking to buy a pair of boots, no one was helping, all were standing around like idiots. I had to ask for help and got minimal help, asked a question and got a one word response. We left, not wanting to spend money at a place that employs lame people like that!!
Wonderful shopping experience! Staff was extremely helpful and polite!!
Love this place for clothes and boots. Excellent service.
The staff was very helpful, they took the time to tell me how to protect the new boots I got as well as the best way to break them in.
Ladies were very helpful and friendly!
Big selection but pricey being 1 of the few FR stores
Great service and selection.
Good sale prices and selection
Great quality and the staff is knowledgeable and friendly!
This place doesnt deserve 1 star but thats the lowest.
Sales staff very helpful.
Friendly, helpful people but had to order what I wanted (which they did) kind of expensive though.
Got me a new pair o wranglers and BOLO tie. YES
Im assuming that they want you to spend money, but as we were shopping we needed to use the bathroom and were told to go across the street to McDonalds! We were planning on buying a few pairs of boots but if we have to stop and leave just to use a bathroom then you must not really want or need our business.Way to put your customers first boot barn. Very disappointed
Way too high priced
So many boots!
Love their stuff but it is expensive
Friendly staff and if you need a HUGE selection of boots to look to purchase, this is the place.
Lots of options
Spendy
Decent prices
Expensive