I went in there to try to see if someone could fix my headliner, The guy that was helping me recommended me to someone else that could do the work. Then he fixed clamps on my car no charge turns out he was the owner. Good Character goes a long way thanks again I Recommend this place Just becauseYou dont Have many

I went in with a crash car I couldnt believe how bad my car looked. When I picked it up it looked brand new Jeff and the team are amazing I wouldnt recommend anyone else in Rockford!

Prompt. Seamless.EXCELLENT! I hope I wont need them again but WILL return. I will add pictures later. I have befores too.

The conversation ended with, Were swamped and Im not really interested . Wow. I was taken aback.Synopsis: I called this afternoon to see if I could email some photos of my car for a rough estimate. I understand that it is not traditionally the method used in figuring out the costs associated for repair work. I am not financially prepared to tow my vehicle from one auto body shop to the next though in order to obtain estimates. Im rating it two stars because they at least answered the phone. I will not patronize the establishment due to the unprofessional handling of my request. If youre not interested in my business, then politely convey your policy and leave it at that. Its unprofessional and unnecessary to tell me youre swamped and not really interested. I will, and have, selected a few other more accommodating body shops who are willing to work with me.

Fantastic service from them for longer than I can remember. I wouldnt suggest any other body shop.

Great Experience! Their quote was lower than I received from other places. However their work was excellent. They were very personable and got the work done quickly. You can tell they really care about their work, wanting everything to be done as perfectly as you do. They had great communication. They will definitely be my first choice now for auto body repairs.

I am extremely pleased with my experience with Clendening Auto Body. They were very professional, courteous and did a perfect job. They finished the repairs ahead of schedule. I would recommend their company to everyone. Thank you Clendening!

A beautiful job they did this week on my 93yr old dads Malibu car. They were so good to him. I highly recommend going here. They are the best!

Great job On the hail damage vehicles came back very clean outside and inside 5 stars thanks for the great work

You know... I really wanted to like this place. Great reviews, local shop and very friendly customer service from the start. But wow did that change before I even got my car back.We decided to test out another local shop through insurance and when I originally took my car in for review, they questioned how a dent had happened as it wasnt where the main issues were located. Told them and all was good. Left, made an appointment and took it in when we arranged - was told they needed it minimum of 5 days so that pushed the date back twice due to holiday and having prior plans. They worked well around my schedule which was super helpful. They called my mother at one point to ask again how X happened and she explained and they said something along the lines of okay. We have a great relationship with Statefarm so we just dont want to ruin that. Sounds to me like I was assumed to be lying... For no reason. Kind of rude, but moving on. Later, I received a call on the 4th day (Thursday) around 11am stating that my car was done and was ready to be picked up. Cool but very annoying as I work Downtown in Chicago so I cant just hop in my rental and head 2 hours to the shop to get it. Then I ask if I can just get it the following day and they followed back with that they are actually CLOSING THE SHOP due to heat and we HAD to pick it up by end of day. This was the first red flag I shouldve noticed but dismissed. As noted previously, they said minimum of 5 days.... this was day 4. Never was I notified prior to 11am on Thursday that they were close to being done or that they were even closing shop the following day.I had to have my parents go pick it up as Chicago traffic is a nightmare. They went to get it and this is where I get really upset with this shop. My parents go in to get it, are told to pay without checking it out first and so they paid. Then they were sent over to the car to get it and leave. My dad went around and looked at it all and brought up the fact that it was not done correctly and that he will not accept it as it is. They had the audacity to be upset with him for speaking up and refusing it and had an attitude with him. Of all people, my dad? Youre ridiculous. He pointed out what was wrong and they stated that he needed to take it and I would have to bring it back the following Monday because they didnt want it in their shop over the weekend. Sly but no, you cant be let off that easily. If I were there, they wouldve taken advantage of the oblivion that I wouldve had and I wouldve left with a car not fixed properly and an angry father.They ended up calling I believe on the following Tuesday saying it was done so I had my dad go check it out again for verification and he accepted it this time though it wasnt fully how it shouldve been repaired. All has been good up until the last week when I hit a raccoon and what do you know..... the poor job that they did, was showing like no other. Paint was chipping everywhere, not adhering to the bumper and missing pieces/latches from a supposed new bumper. Took it back to my actual auto shop and he knew instantly that I took it elsewhere prior and questioned if I did so. I told him I did and he pointed out exactly what I had previously said. The work they did to my front bumper was done very poorly and in a rush. Now Im replacing it once again and I will NEVER return to this establishment.Take your time on your work, learn how to effectively communicate with paying customers, treat ALL customers with respect and own up to your own mistakes. Shame on you for speaking down to my dad and being shady about your poor work.

Known Ed Clendenning for 30 plus years. The only place to take your car for repair. Looks like new again!

Clendenings always takes great care of us...including my extended family. We even had a misunderstanding about a paint job a few years ago, and Ed was incredibly understanding and accommodating. They always go above and beyond to make sure we are 100% satisfied...which we are!!!

They did a great job,had a issues after I got my truck back, an they took care of it an got it back the next day.i would definitely use them again...thanks ed

Anytime I need body work done I take my cars to Clendening. They always do a great job and go above and beyond.

I was referred to them by a friend. I needed work done for a damage done to my car in a accident. They were polite and timely. I failed to appear for a scheduled repair and it was not held against me.I am not a mechanic. In my opinion though the work appears to be of high quality.

First class service and repairs.

Excellent service great people

My car came back better than new! Extremely impressive!!

Best body shop EVER!

Experience is everything!!!