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Chase 8 Auto Sales
1711 Broadway, Rockford, IL 61104, United States
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Chase 8 Auto Sales
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Ta
Review №1

Two years ago, my daughter needed a vehicle. We looked at various dealerships but no luck. We got referred to Chase 8. Today I am paying off the vehicle and I will tell you we have had nothing but good luck with the car she bought. I would not hesitate to buy another used vehicle from them. They are very down to earth people and willing to help with anything you need. For us, they stood behind their word.

ju
Review №2

Very nice attention, good cars, I really recommend

Sh
Review №3

The first vehicle I bought was an absolute dream. No repairs were ever needed other than maintenance. For a 15 year old vehicle with 200,000 miles at the time of purchase that was best case scenario. The second vehicle unfortunately only lasted a few days, the transmission failed out of nowhere. I stopped by the office the following morning and mike immediately refunded my money and sent a truck to pick up the suv. Buying a used car is a complete gamble, you never know if you’re buying someone else’s problems. Mike and Melissa took away that fear and the anxiety of the reality that I may be stuck with a two year payment and a broke down car. I will be back to buy what I can given the opportunity, and will send anyone looking there way! I can only hope that if I ever find myself on this position again I’m met with the fairness mike offered!

La
Review №4

I had to put a decent amount of Money towards fixing the car in the short time I’ve had it. I only still have it because of the low miles and make.

Ma
Review №5

I nevered had a problem with Bill or Mary they have always been kind to me I always gotten cars from them and every car I got I didnt have any problems if a problem happened to occur Bill would take care of it if it was in the right time frame of your purchase( if you only had it for 2 to 3 months)even though it was a as is buy.

Pe
Review №6

We got a truck from them the struts went out and they had them fixed and added it to our payment s without talkin to us and thats illegal by law and we have more issues that they did the same thing go to a different dealer buyers. Beware

Re
Review №7

They are terrible to there customers and over priced. They lie straight to yur face!

Ly
Review №8

Great car lot, be great people! Mary is AMAZING! I absolutely love her! My daughter got her first car there, two months later someone blew a stop sign and crashed in to her, totalled her car! Mary worked with us through the whole insurance mess, and got more daughter into another car, no hassles, no problems! Love them!

ka
Review №9

I have had my car for almost a year and have been nothing but pleased with chase 8. They are such amazing people that work there and are willing to work with you as needed, you need a car this is the place to go!!

S.
Review №10

Cars are really bad they just want money

K
Review №11

We have had the pleasure of making two car purchases with Chase 8. Melissa is awesome she has always taken care of us and made the buying experience easy and quick. If you are needed a clean and good running used car would highly recommend.

Ch
Review №12

When I tell you theres something about mary and it aint right, thats one low down, money hungry old cow please ...please...please...please ...please...please stay away! Chase 8 Garbage cans are trash as well as the owner and cow thats very disrespectful and mean spirited, what goes up must come down and how great is that fall.

De
Review №13

My son Has had his car for less than 30 days and they are pretty much telling him so what if he wants it fixed he will have to pay there mechanic and they will add the repair on to the price of the car instead of saying sorry about that let us make it right very horrible business practice they sell bad cars and won’t fix them with out charging there customers more money to fix what they knew was bad when they sold the car DO NOT GO THROUGH what we are going through right now choose a different car lot if you don’t want the headache or the problems

Kr
Review №14

Literally they are WAY overpriced! I did a bin check on that ugly 1993 cutlass supreme on their specials page, they want $4995 for that piece of junk, on Kelly blue book, black book, etc, even in extra clean condition for retail value its not even worth $2000! It was only worth $1700 and thats if it were in perfect condition! They are the rudest people I have ever spoken to in my entire life. More than half of the USA agrees in hoping they lose all of their business and shut down.

Bo
Review №15

Very helpful. Easy to talk to. Straight answers. Will be back before making a decision.

Ke
Review №16

Chase 8 is great! They have a good selection of cars for good prices. Highly recommend them. Thanks you AAA+++

Do
Review №17

If I could give negative stars I would. I will never recomend this car lot to any one, what a RIP off. They dont stand behind you and once you put down that initial payment you are out of luck. They dont care about customers just the money. What a scam!!!!!!

Mi
Review №18

I have bought 2 cars from Chase 8 Auto. I will buy all my cars from them they are honest and work with credit issues. Pay your bill as you should and they will take care of you. I swear I have never been so dedicated to a car dealership not only do they keep their word but they go above and beyond. Any negative reviews would be due to people not paying their car note and not taking personal responsibility because Chase 8 auto has always taken care of me and my family.

Da
Review №19

Had a horrible experience here. staff was very rude and acted as if my inquiry about a vehicle was an inconvenience. i told them that i worked for DoorDash, and they told me that they wouldnt sell me a vehicle because they didnt have any cars that could hold up to being driven that much. what?! not a single car on the lot that would hold up? OK! save your money!!! dont go here!!!

Je
Review №20

Chase 8 provides great vehicles and work well with you so you can own your own car.

ra
Review №21

I called this place receptionist is super rude. first time i called she hung up on me. i called back to speak to one of her managers she told me no one was there and she hung up on me again

pi
Review №22

More like half a star rating for someone that has a car priced at 997 dollars wants a grand down to hold it till Wednesday LMAO all the way home

Ro
Review №23

Great place!!! Bought 3 cars from here .. never a problem!! Very nice people!!

Do
Review №24

Would recommend to anyone. They were a pleasure to work with.

n.
Review №25

Great place to buy, they work with you to get you in a great vehicle and very affordable

St
Review №26

Please dont buy a car from them.. I have had this car for three months when I first got the car the brake line had to be fixed they fixed it but charged me 200 even though I only had the car for one week.The brakes have went out four times since I have had the car while I was driving. The speeding odmentor never worked I let them know the next day after getting the car I was told I had to pay out of pocket to get it fixed. All they care about is there car payment. And Mary is rude as hell.

an
Review №27

It is ok just had a issues but it was mine not theres

Jo
Review №28

I will never buy a car from these people in Rockford again. Ive called several times they dont return calls. My car broke down before the 15 days and they dont want to fix anything. Talked to the owner bill today 02/29/20 he is just as bad as Mary. He is very rude and mouthy there cars a junk from the get go never buy from these people again

Ma
Review №29

Do not buy a cars here..They are selling all the junk cars.

Do
Review №30

DO NOT BUY A CAR HERE!!!! I PUT THOUSANDS OF DOLLARS FIXING A CAR THEY SOLD ME I WAS LATE TWO DAYS THEY REPOED MY VEHICLE AND WOULDN’T LET ME GET IT BACK!!!!!

Te
Review №31

Took my son there to get his vehicle.

Sa
Review №32

Yo < hav to make a 1000 .00 a month to buy a car from chase 8

Pe
Review №33

They are really friendly and work with you

je
Review №34

Great staff, understanding and friendly

Mi
Review №35

Good cars

Sh
Review №36

Horrible people

Information
28 Photos
36 Comments
3.1 Rating
  • Address:1711 Broadway, Rockford, IL 61104, United States
  • Site:http://chase8auto.com/
  • Phone:+1 815-962-8191
Categories
  • Car alarm supplier
  • Used car dealer
  • Car dealer
  • Car detailing service
  • Car repair and maintenance
  • Car service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–3PM
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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