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HobbyTown (Rockford)
3782 N Alpine Rd, Rockford, IL 61114, United States
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HobbyTown (Rockford)
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Vi
Review №1

LOVE THIS PLACE!! All your hobby needs in one place and biggest selection of RC planes, cars and trucks. Super great staff. Very helpful and knowledgeable. Highly recommended!!!

Da
Review №2

Great to have a brick and mortar store for tons of different hobbies. Good disc golf selection with accessories!

Ja
Review №3

Not only does Hobbytown have the best toys and RC products around, but the staff is extremely knowledgeable and helpful. Ive been shopping there for years and I really believe that they have some of the best customer service of any retail establishment of any kind. Its just a wonderful store that I really cant recommend enough.

Br
Review №4

Absolutely fantastic!! They have an incredible inventory when everywhere else is sold out, better prices than the popular online sites, and its easy to get to (I drove from Jefferson, WI).The best part? Hands town, its the team. These are friendly, patient, knowledgeable folks that go above and beyond to help! They truly seem to love what they do.I wish I would have found it sooner. All of my future RC purchases and repairs will be done here.

Ge
Review №5

This hobby shop was well worth the drive from North Chicago to Rockford. It is well stocked with all hobby needs and supplies, especially the paint selection and accessories for Grex airbrushes. The owner is very knowledgeable and was kind enough to let me behind the counter to show me the Japanese gardens which are highly recommended if you are in town for the day. I highly recommend this location for your hobby needs if you are in Rockford. They can also do shipping to your location.

Ro
Review №6

Patient, knowledgeable staff. My special brother goes there all the time. All staff members were kind and courteous. I love the selection of games and toys.

AN
Review №7

Good service. Associate know there stuff.

Le
Review №8

This particular Hobby Town reminds me of a hobby shop I used to frequent in Chicago. All kinds of model aircraft hanging from the ceiling and a very attentive and knowledgeable staff. The owner, John, is a great person and goes out of his way to help with any purchase and provides sound advice on most any subject.

J
Review №9

I called to see if they had items in stock. They did and since I was to come to them the next day, an hour away; they put the items to the side for me. They were there for me upon arrival. Great people, great service. Thanks Hobby Town Rockford.

da
Review №10

Great customer service, great selection oh RC acft and accessories. Can answer all questions. Prompt service shipped plane in 2 days!

Be
Review №11

Shout out to Ashley and the rc department!!! I had a bunch of in depth questions, was on the fence about buying parts but at no time did they pressure me! Great knowledge and experience! Ill be back or will get a order shipped!!

Ch
Review №12

Best hobby store around!!! Owner and staff are super friendly, knowledgeable, and always willing to help with what you need without trying to up sell you! I tell anyone i know with hobby needs to go see them!!

Ky
Review №13

The staff is always extremely helpful and friendly. Large selection for many age groups.

Ma
Review №14

I have purchased some models from here in the past and everything was fine. Recently I purchased an airsoft gun for my son and my experience was incredible. Insanely knowledgeable of the products and very helpful with all the issues we had.

Ke
Review №15

Largest HobbyTown Ive ever been in. Theres so much to choose from. Anything from airsoft to Radio Controlled cars, my favorite. Great customer service and I was even greeted as I walked in. It was hard to tell who said hello, because of wearing face coverings. While checking out, the employee also gave me information for the local drag racing group... Outstanding.

On
Review №16

Pretty cool rc cars

Ma
Review №17

Scotty was very helpful and knowledgeable. He did a great job helping me find parts for my RC car. I would highly recommend this store.

Ja
Review №18

An hour from my house and I love going there! Super clean, great selection no matter what you need, well organized, incredibly friendly staff, and pricing is as good as online stores for lots of items. Best Hobby shop I’ve been too hands down

St
Review №19

The airsoft portion of the store is extremely nice and knowledgeable and experienced with upgrading and helping with things you need deff 10/10

ch
Review №20

Its a 90s mega store in the present day looks like home alone i love it for the gundam kits and thats the bottom line

Ma
Review №21

Lots of selection. Helpful staff.

Ch
Review №22

Always have what i need. Staff is very knowledgeable about all cars.

El
Review №23

Pretty nice place for hobbyists and cool games, puzzles, and all types of models to build. Super awesome collection of jigsaw puzzles.

To
Review №24

I highly recommend doing business with the Rockford Illinois location. I purchased two separate gifts on two separate occasions within the last month, and the staff are extremely knowledgeable and beyond accommodating when it came to shipping a thousand dollar boat to my house “Without a scratch in the packaging”. You will NEVER get this type of VIP service from the online giant... The manager was even able to give me a little better deal than I could have done by buying from the big box store online... Do yourself a favor and check out the amazing store in Rockford for ALL of your hardest to buy for friends and family! They will definitely thank you!

Ev
Review №25

Hobby Town is by far my favorite store. Love that place.

Cr
Review №26

Hobby Town...great selections, good prices, more specials would be nice.

Xe
Review №27

Very helpful in picking out a model rocket

Mi
Review №28

Best hobbytown within 200 miles easy. John the owner knows how to run a great hobby store. They have so much stuff in there its hard to see it all. They always having somthing cool and cant leave without buying somthing. HIGHLY RECOMMEND!!!! If your near by you have to stop its well worth it I promise.

Th
Review №29

Great staff! I had a servo go bad in my Xmaxx after 15 min out of the box. I brought my Xmaxx in the the shop and they had me up in running again in no time! Top notch service, guys! Thanks again!

Ti
Review №30

John and the staff of Hobbytown are great team. They always have had the right answers, and they always facilitate your needs. Ordering and receiving parts with ease. Can’t say enough about the staff.

Sp
Review №31

Found the models I was looking for and my brother was able to order the R/C car he wanted. Busy place but customer service was quick and friendly.

Mi
Review №32

They have a great selection of everything and the employees are very helpful!

No
Review №33

Very knowledgeable and helpful staff very pleased with my experience there

Co
Review №34

Huge selections, lots of stuff on display, knowledgeable staff.

Jo
Review №35

Nice store! Reminds me of the old days. Not no wheel chairs for people who cant walk on their own though

Pa
Review №36

John, Todd, Ashley and all he other employees are all fantastic! Very helpful

Gr
Review №37

Been buying fun from these guys..for a along time .john the owner is awesome . These guys have been doing it since Machesney Park mall was still a mall..Always have knowledgeable staff no matter age of sales staff or buyer...wish they were open past 5 p.m. but I understand I hate working late too...keep up great work thanks for getting my 9yrs happily into R.C

Fr
Review №38

I’ve been shopping here for about a year now and it is hands down the best hobbytown in Illinois. They have a huge selection of airplanes and cars/trucks with competitive pricing. Not to mention the owner John and manager Ashley are so knowledgeable and super friendly. They always do right by the customer. I live closer to a competing store but make the hour drive to shop at this location bc of the great customer service.

IA
Review №39

The employee was very helpful in the airsoft section but there wasnt very much to choose from but other wise very satisfied

Ca
Review №40

Its the biggest HobbyTown Ive ever been to they have everything RC there

Ro
Review №41

Lots of hobby supplies. Cars, trains, and rockets. Slot car sets. Great place to get hobby supplies for RC cars.

Ja
Review №42

Huge variety of items for all your hobby needs. From Lego, train sets, 3D printing, rc cars, various painting mediums, puzzles, air soft, to my personal go to Gundam model kits (even though theyve had a lack of them for a while now..) Staff is pretty helpful if youre there for the rc cars otherwise youre kinda just on your own, same applies to messaging them over Facebook or their online items that arent completely accurate.

Co
Review №43

I had no idea that an adult toy store like this existed. Went in to get some extra parts for my kids RC Car and EVERYONE behind the counter was extremely helpful and the prices are better than most online. John was the one I talked to on the phone before I went down and he had everything ready for me when I got there. There was also a young lady whos name I did not get who was very knowledgeable and helped with showing me how to put the parts on. Couldnt be happier.

Mi
Review №44

Very helpful with everything I purchased they have a great selection

Co
Review №45

Love to look around here. Good selection of jigsaw puzzles which is what I usually buy.

Bi
Review №46

Awesome. Im always happy at the end of my visit. So many options no matter the hobby you love!

Jo
Review №47

Very knowledgeable and helpful on problem solving RC cars

Cr
Review №48

Always helpful, knowledgeable and fair priced. Love this place

An
Review №49

Very helpful, SOME very knowledgeable people, I have learned alot!

RI
Review №50

Drove an hour to get there, walked in the door with batteries and my wallet and keys in my hands. The girl behind the counter asked me to put a mask on and i replied to her give me a second to get it out of my pocket and the owner / manager told me to leave the store. very rude and unprofessional people. i have been spending money there for years, at one time an average of $800 a month.. i will never go back in there he just lost another good customer for life!

Ro
Review №51

Lots to choose from & have really cool stuff but, kinda pricey.

ja
Review №52

THANKS ALOT GLASSES DIDINT NEED THAT MUCH WADDING!!!!!!

st
Review №53

The staff was helpful an amazing I would definitely shop there again

Jo
Review №54

Cool place to buy trains. Awesome staff

An
Review №55

Great place. Brian was very helpful and knowledgeable. Very friendly and patient. Explained everything and took the time to answer all of my questions. Made the experience great even through curbside pickup and sales!

Ev
Review №56

Wonderful experience.We took our grandson in HobbyTown yesterday and they were extremely helpful. They even let my grandson take one of the RC Cars for a trial run outside in the empty lot. Great Service!!

Ch
Review №57

The Rockford HobbyTown consistently exceeds all my expectations. The staff is always eager to please and go out of their way to help and answer questions. My kids and I come here as often as we can and have been treated like family from our first visit. The coffee is hot and the staff are interested in what brings me to their store. Treat yourself to an awesome HobbyTown experience and feed you and your whole families interests!

Ro
Review №58

Very knowledgeable and helpful

Bi
Review №59

Either they have what I want or will gladly order it for me. Hobbytown keeps me in my hobbyAlways!!

Jo
Review №60

Super friendly and helpful

Fa
Review №61

Great hobby store, has most of everything for all hobbies

Jo
Review №62

Great customer service and plenty of options for everyone adults are allowed to feel like kids again

er
Review №63

Good fast service

Cr
Review №64

Helpful staff, large selection, rarely have trouble finding what Im looking for.

Ma
Review №65

The staff here is very helpful and knowledgable about most everything. There is a decent selection of discs for disc golf. They get new inventory frequently and have put orders in for us when they havent had what were looking for. They carry a wide range of toys and hobbies, from little kids to adult. Much more personal and friendlier than the big stores.

Da
Review №66

I drive for an hour and a half to shop here. Most of the r/cs have floor models so instead of crossing your fingers, you can really give them a good look before buying. Theres a Hobby Town in West Ellis WI, but the staff is totally B team and they dont have floor models.

I
Review №67

Amazing place....support your local hobby stores folks...if ya dont they wont be around forever. The owner, John, and his talented young staff are incredibly knowledgeable about any hobby you can think of. Puzzles, trains, RC planes and vehicles, drones, Paintball, and a million others, they are helpful and well stocked in all of them

Se
Review №68

This place is by far the best. I always make the drive to this location and specifically recommend this shop because of their customer service and friendliness. They have always helped with or fixed any issues I ran into with my car 😊

SW
Review №69

Great people. Very good selection of all things hobby.

Ja
Review №70

This store has an awesome selection of every hobby. My boys love this place. It’s nice to purchase from knowledgeable people who can help you make good choices. It pays to Buy local!

Ra
Review №71

Disappointed and misled in search of very specific item.

sp
Review №72

Very fun place. I dont build models or planes or any of that, but I go here 2 to 3 times a year because I know someone who does and this is my go to place for their gifts. The sets are amazing and the atmosphere is great. A little pricey but hobbies can be expensive. The staff is very friendly and helpful everytime I have stopped by.

No
Review №73

I love the place its great

Da
Review №74

Awesome store. They are knowledgeable and friendly. I made a few mistakes in the supplies I bought for model making. They helped me get the right supplies for what I needed.

Ja
Review №75

Always helpful, kind and courteous staff that I know I can trust anytime. Love going there for all my RC needs, Thank you for everything Hobby Town!!

Me
Review №76

I cant wait to come back. Save your money before you walk in! Youll want everything in sight!Hobbies of all sorts. Trains, planes, cars, rockets.... you name it.

Sc
Review №77

Great place. Very helpful

Da
Review №78

The employees here are absolutely amazing! Always a friendly staff and very knowledgeable. Especially while this COVID-19 going on these guys still do everything they can to keep up the the service for our lifestyle’s. Thank you guys for always being great!

da
Review №79

Great place and the employees are great always helpful 😁

De
Review №80

What a great experience. Great customer service. Very knowledgeable and helpful. Son got a 4 wheel rc truck and after just a couple runs with it, he somehow broke the steering servo. Took it in and they explain and showed exactly what had happened and recommended a new one that doesn’t have plastic gears. Very understanding and I highly recommend these guys and gals.

Ar
Review №81

Very impressive. Nothing like Michaels or hobby lobby!! Unusual and unique items. Will definitely return!

Ti
Review №82

Excellent and very knowledgeable employees

Ra
Review №83

Great selection of hobbies for all ages. The owner and staff are very helpful and experienced. Oh by the way... They have BETTER PRICES THAN AMAZON!!!S.O.B. IM IN!!!

BA
Review №84

I worked with John, super friendly guy. I ordered .20 gram bb late yesterday and he went to out of his way to drop it off at Fedex office and receive it this morning. Smooth transaction, I will purchase again.Thank you John

Cl
Review №85

The most amazing customer service of any company I have dealt with. Their support and service is so amazing that I drive over an hour to purchase products from them instead of buying online. I have dealt with both the owner (John) and his staff (Ashley and others) on multiple occasions and they always take the time to help me with anything from finding parts to helping with repairs. Very knowledgeable and one of the largest hobby stores I have ever been in as well.

Mi
Review №86

The only place you can go and they really know what their doing. If you have a boat airplane or anything and need parts they have.

Co
Review №87

I love Hobby Town!! I go there all the time for my remote controlled needs.. Really helpful and informative staff.. John is a really nice guy and easy to work with!

Gu
Review №88

I travel an hour to come here because the staff. Not just their knowledge(which is absolutely top notch) but the atmosphere they keep around the shop. Any questions Ive had have been answered by not just one person at the store but everyone. The customer service is above and beyond anywhere Ive ever been. Ive even gotten some friends into the shop. Its not just a store its kind of a lifestyle. You guys ROCK!!!

Ho
Review №89

Hobby Town has something for every age. We were pleasantly surprised with the wide selection! The staff is very friendly and helpful. We were greeted by every staff member we saw, and they were eagar to help their customers and were knowledgeable of their products.

Gh
Review №90

1st time here & absolutely loved it! Hubby & I are trying to find another hobby but dont want to spend a lot of money on something that we may or may not like. I love that this store has models of all shapes and sizes, from beginner to expert and for all ages too. Theres definitely something for everyone in this store, we will be back!

Do
Review №91

This place has amazing customer service parts selection and other selections RC cars are kickass

Zo
Review №92

Had an issue with a lost receipt the owner was willing to work with me and we came together for a fair result that we were both happy with. Employees were very helpful and friendly

Sh
Review №93

Great place! Had helpful, knowledgeable employees. Had a lot of RC car parts from different companys like Proline, Traxxas, Axial. Plus a ton of other things like airsoff guns, nerf guns, Trains, models, and a ton more. It was a great experience. I will be going again to get my RC parts!

St
Review №94

We visited here yesterday. The staff were very pleasant. I found their prices are very reasonable! I have paid a lot more in other places for the same products! I dropped some coin in here. The place is fantastic! We spent 2hrs in the store! I will be coming here for all my hobby needs! Great store 😁 10-7-17

Ma
Review №95

Great hobby shop with a wide variety of kits and supplies

An
Review №96

I have to say that the employees that were running the Airsoft counter are amazing! They helped me pick out a great gun to start out with that was in my price rang. If i could rate higher i would. They also have amazing deals. Most of the items they have in the store are way cheaper than a lot of other stores. Give them a visit or stop bye if you guys have a chance. Its pretty good!

Mo
Review №97

Not only the best hobby store in town, but the best customer service. Come for the parts, stay for the people. You wont be disappointed

Av
Review №98

Fantastic people who are willing to help someone like me who is new to the RC airplane hobby. Great bunch of people

La
Review №99

Friendly helpmy favorite hobby store

da
Review №100

Live this place always helpful and never steer me in the wrong direction. When it comes to?my rc needs

Information
100 Photos
100 Comments
4.7 Rating
  • Address:3782 N Alpine Rd, Rockford, IL 61114, United States
  • Site:https://hobbytown.com/
  • Phone:+1 815-282-0727
Categories
  • Gift shop
  • Airsoft supply store
  • Hobby store
  • Model train store
  • Model shop
  • Toy store
Working hours
  • Monday:Closed
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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