Knowledgeable, friendly staff are always quick to help you find what you need for any project you may have. Highly recommended!!!
Dean, the owner is the best!!! Nice gentleman, very helpful & courteous to his customers. Definitely will be shopping here more often.
The staff were very friendly and helpful. I was looking for one special screw for my office chair. They helped me find it and I was so happy because I finally fixed my chair. Keep up the friendly and efficient attitude!
Was a regular at this place. Only a couple blocks from my house very convenient. Went to get plumbing supplies which total a little over 4 dollar. Guy wouldnt let me pay with a ATM card and got rude about it. Ive been going here for the last 6 years wince Ive lived in the neighborhood and spent $40 dollars on a overpriced saw blade the day before. I dont carry cash ever. Wont be back. Ill drive the extra 2 blocks to Nicholsons.
Im from Michigan here helping my sister in Rockford Illinois Employee # three gave us great service
Excellent service!! I came in to rent a one way Penske truck for my move to Las Vegas. Dean got me checked in and out the door quite expeditiously, not only that, he was extremely personable and pretty funny. He even added a healthy discount to my rental. With that said, I greatly appreciate the diplomacy and I encourage those with hardware or rental needs to visit Dean at TRI B Hardware!!
A locally neighborhood hardware store. Not a big box store but great service and employees very knowledgeable and helpful. I like to support my local hardware store.
Expect to pay more. But also expect what ever you bought will be better than what you get a the big block stores.
Great little hardware store. One of the few remaining in the area. Stop here for the hard to find parts that the big box stores dont have. Reasonable prices, too.
Great neighborhood store, that has not forgotten what being a neighbor is.
Terrible Service! Owner and employees very dishonest! DON IS VERY MISTRUSTING!!
They have what a hardware store should have!!! The guys there are knowledgeable. Great service!
Helpful staff, large inventory of products
Great place!! They also sell channel lock at a good price and can get anything you want.
Small hardware store that will have the screw, nut, or bolt you need and will help you find it!
LOCAL hardware store where you can go just to shoot the breeze. Very knowledgeable about every aspect of projects. Have the largest and best nuts, bolts and screws you can find. They even have chrome for motorcycles. Benchmade knives which are hard to find, they got it. You really have to stop in to see what they have.
Always find what you need. The staff are very helpful, and knowledgeable. My first choice when I need something.
Great, friendly service!
Always have what u need small neighborhood business support them
Save yourself the drive, only to end up in an overstocked and under-staffed major hardware store. Instead, visit the young men at Try-B Hardware & Supply on Charles St which is 5mins from everywhere in Rockford. Straight to the point customer service which saved me time and money! Thanks to all the Marines that are staffed there and the one civilian that has to put up with the stories loll Semper Fideles
Very Helpful as soon as I walked in the door. And led me to the correct part immediately. Would Highly Recommend these Gentlemen
Convenience, family friendly atmosphere and reasonable prices
Love the place you feel like your flamey there
The staff is always very friendly and helpful. Prices are reasonable and best of all its a locally owned business. Always find what Im looking for and I dont have to buy 100 of it. Would suggest everyone shop here
One of the best hardware stores in Rockford Illinois Small Mom and Pops a little more expensive but the people who work there know their stuff Im like Home Depot Lowes or Menards where you have to go through the kingdom and look for help help is always available just a shout away
Quick pick up.
Always GREAT service, friendly help, no long lines, and when you call, you actually get to speak with a person the first time. No buttons to press. Theyll answer questions and the guys have helped me with countless projects as a young guy figuring out things in my home as they go wrong. Great store. Great crew.
Location is small but has many items inside. Prices are lower than the big hardware stores. Staff is quick, friendly, and knowledgeable of products
Best duplicate key maker in town! In 20 years, I have only had 1 that did not work. That was cheerfully replaced.
Lovely shop one of the best places knowledgeable staff and are always ready to help. And if you get shotty product or they mess up the replace it. I.e. cut pvc pipe a little short or a key they cut doesnt work they fix it for you. Like Nicholsons hardware this is a dedicated family owned shop
Great service. Great staff. Very helpful, these guys go the extra mile to make sure you leave happy.
If you ever need a bolt for your automotive project, they have it.. I somehow lost a bolt when I was replacing my trucks transmission.. went to every auto store around Rockford.. no one had it. I ended up going to Tri-B.. amazingly they had enough to replace all 6. The guys there know exactly where to find the right stuff quick.. great little hardware store!!
Locally owned shop which all their employees know there stuff.
Small business, owners the nicest people you will ever meet.
I recommend & the answer and helpful
Penske Truck Rental Rate was A lot more than quoted price. Over priced amount and ridiculous amount to pay for deposit. Truck had not been swept out and had Cheetos on floorboards I side the cab and a pair of broken sunglasses. They were not willing to honor my quoted price via online reservation. Giving three stars because the returned my deposit quickly.
3 times now great service!
My first choice n hardware. The owner is very knowledgeable and has a lot of stuff for sale. I never go to the big box stores. Nothing beats the mom and pop shops. Keep your business local and your money will stay local.
Excellent service!! Dean, went above and beyond in helping me with my issue. He was very kind. Please, support this local business. Best customer service. Thank you, again Dean. Amazing!!!!!
Absolutely the best hardware store in Rockford. I shop there for 99% of my hardest needs. Theyre the only place in town that has the small sized screws, nuts, and o-rings that I use for my hobby. The service is stellar. I love supporting my local store instead of the big box stores, and the best part is that I dont have to pay a premium to do so, Tri-Bs prices are just as competitive as the big stores.
Love this place. Sometimes the little places are better. The employees are knowledgeable and quick service. Makes you feel like family.
The owner is rude. Very honry person hard to work for and with.
First stop locally before I go to a large store
I just bought a house and am learning how to do basic house maintainence myself to save money. These guys are awesome. Tell me the parts I actually need even if the parts are 50 cents. I thought I needed a major part and they told me I need a 50 cent piece. Since I didnt have any cash they just let me have it. I go here first for everything now.
Always have what I need. They are very knowledgeable. No need to go to the big box stores. Hardware stores like this built America. Please go there and keep small business alive.
This is a great moms and pops hardware store. Here you can you can buy one screw or a box of screws. They fix window screens, even sell custom windows. They also sell black pipe for gas installation, also cut and thread the pipe to an specific size. Great neighborhood hardware store.
They are the most helpful gentlemen! They are so knowledgeable about hardware needs. I am so pleased every time I stop there. I will definitely shop there again.
Local with great selection. Ive been going here for years and they never fail to put the correct product in my hands for my projects.
Helped us locate the tool that was needed.
Quick trips but prices are higher than a large hardware store.
Always helpful and know exactly where everything you need is located. I highly recommend coming here for all hardware supplies.
A cool hardware store
Tiny old fashioned hardware store great place lost in time
Said they would have a rental truck.for uhall.all lies dont trust UHALL.....
Great place
Went to home depot for a drain part. After near half an hour and two employees we discovered they did not carry it.I was in and out of here with my part in less than 3 min and that includes parking. Staff was helpful, knew what my part was and also where it could be found. Will be taking the extra couple of minutes drive when I need parts in the future.
Nice hardware store prices are good for being a small hardware store.. Have a lot off items inside. Never have been disappointed yet!!! I own 2 rentals near by and always go there because its closer than going to Home Depot, Lowes and Menards.
This store offers quality products at a fair price. The staff has always been able to help answer any questions that I have, and the location is great. All of the Big Box stores are out of the way for where I work/live.
Awesome service. I needed an obscure nut for my ironworkers tie wire reel and the friendly folks here helped me find it, and even gave me some tools to install it in the store! Great shop.
Knowledgeable staff will go all the way to help you with your hardware needs. A real gem and asset for this Charles Street area.
Nice family owned business dont always have what I need...so I usually go to Nicholson hardware
I live in the neighborhood and have been coming here for years. Its one disappointment after another. I always end up going here first and then end up leaving and having to go to Menards anyway. Going to start saving myself some time and agrevation and just go elsewhere from the start.
Theyve always got what you need, very helpful knowledgable staff
Knowledgeable staff with a big inventory and even moving trucks if youre interested. Been here numerous times for all of the above👍
A real hardware store with helpful people who know what theyre talking about, and will help you quickly to find the right part.
Very helpful and has the hardware I needed.
Fantastic sale going on right now on February 1st for 4 - 9w Led light bulbs(equivalent 60 watt) for $1.00
Always find what I need and staff always willing to help. Great hometown atmosphere hardware store
Any small home or large work project, supplies and advice available. I ignored the advice and made three trips to fix a home DIY plumbing.
These guys carry a little bit of everything but my favorite part of the store is the nuts, bolts, washers, screws, etc. If you need some odd-ball weird fastener item, chances are they have it. I recently did some work on my 2003 HD FatBoy and needed to replace quite a few uncommon nuts and bolts. I couldnt find them anywhere besides the ridiculous priced genuine factoryreplacement parts. These guys had everything I needed in stock. They also had the same stuff in stainless steel, so for a few extra bucks I upgraded everything to stainless. Now I never have to worry about them again. Great place!
My favorite veteran owned and operated hardware store. These three guys are very helpful and knowledgeable.
I love this store. Its a small business but so friendly and I go there often.
The best bolt selection in town.
Very knowledgeable personnel
Great little hardware store. Somebody greets you at the door and ready to help
Neighborhood hardware store that is still in the neighborhood 😊 thank you for staying close by..
Great place. Very helpful
Very helpful. Very nice customer service.
Always get the information and help I need. A nice smaller hardware store.
Love these guys. Tell me what I need, they have it, and its not expensive.Best harware store in Rockford.
My new local to go to hardware store! nice and friendly service!
Took my son there. Didnt actually go in myself but my son couldnt find what he was looking for. But in all fairness to them it was an extremely difficult item to find.
Everytime I go there always helpful and have what I need
So helpful! Love this place! Any question I have, they are there to help :)
Extremely helpful as usual...can still buy 1 screw if that is all you need!!
Great little locally-owned hardware store!
Great local store with personal service. If they dont have it, you are probably going to have to order it online.
Sorry I thought I gave you 5 stars.
Ive never been disappointed by the friendly service I received here
Staff is always very friendly and helpful! #shoplocal
Always fast friendly and they always have what I need
Great local hardware and parts store. Much larger inside than it looks
Always friendly and helpful
Good people, good prices. Will be supporting this local business
Only got screws but decent place
Good but pricey.
Good service, but prices are high.
Great place, had exactly what I needed
Nice friendly and very helpful
Great people, very helpful, very knowledgeable. Exactly what a local hardware store should be.