My experience here, was great! My Dodge Charger RT got taken care of in a timely and professional manner. I also met a certified MOPAR technician there! For great quality…the pricing is awesome! Robert, whom I spoke to, was really the only person I had to interact with, and he was very informative about any questions I had. I’ll be returning my vehicle there in the near future for more work that I want done! If my Ninja is happy, then I’m happy!
This is the perfect small-town mechanic. Rockledge Rob and the crew are kind, efficient, and always look for a way to pass savings onto the customer. Theyve gone above and beyond on service every time and are always willing to help, even going so far as offering help over the phone in diagnosing a problem. I cannot recommend them enough for even a service as small as an oil change, or something bigger like a starter replacement. My only complaint is that there arent more garages like this one!
Guaranteed is a great shop. Robert and the rest of the staff are very friendly and helpful. They are an honest shop that does outstanding work. They will not try and sell you a service or product you do not need.
Very reliable and caring staff. They will tell you what you need to do in the future for your car. But if it is something that can wait, they will let you know as well. They are the most trustworthy mechanics I know with extremely high integrity. They are the only ones I trust with my vehicle as I know that they will be honest and not just try to make a quick buck.
This is my 5th time using these guys on advice from a friend who has been using them for years. They never disappoint. Had a factory bolt on dual exhaust that would not fit due to factory hitch. Who would of thought right? They called and told me they can heat and adjust the brackets and make it work and wanted to check before proceeding. Low and behold in less than 2 hours all done for bout $200. Looks and sounds awesome. I will never use anybody else. They are honest and fair. What more can you ask for. Rob is the best. The mechanics really know what they are doing. Do not hesitate to use and trust these guys. Thank you
Robert is the consummate professional. His mechanics are top notch ASE certified.Robert gets work on my car started asap, with an estimate and parts ordered so fast your head spins.He and his guys strive to repair problems right the first time and they dont mess around . Seriously,GO HERE and no worries.
Ready to listen and help. Fair prices and always in touch for any future assistance
New to the area, reliable company with great reviews. Thank you to the fellas at guaranteed for taking great care to explain everything to me. Everyone there was nice and helpful 👍 thanks for giving me back some a/c and thank you for the laughs along the way!!
This was my second tome using your services. Once again I am pleased to have the a/c working at full capacity. Your stall are always profession, courteous and attentive to my situation. Your the only place I bring my car unless you tell me that I have to go to dealership as I am going next week. Otherwise it’s your business I’d bring my car and my husband. Keep up the great job! You guys rock. I also tell my friends. Your professional, kind knowledgeable and reasonable with your prices as well. You got as a customer foe life and allMy friends as well!! Thank you once again on a job well done!! I’m cool now!!!😎
I’ve been going to guaranteed auto for 5-6 years now, and Greg and Rob and all the guys there have been nothing but stellar to me. Never once have I gotten the usual run around like you get at most shops just so they could make an extra buck. I always get honest upfront service and advice and have never been sold something I don’t need. Guaranteed auto is the perfect example of how business should be done, they take great care of the customers and there local community.
I went a couple of months ago because my air conditioning lost its coolant/refrigerant. Everything was great, from the job done to service. Great people willing to go the extra mile for a great customer service. Highly recommend it.
I have been taking my vehicles here quite a few years now. The staff is very friendly. They get to know you and treat you like family. Pricing is up front and honest and the guarantee their work.
I can talk so highly of guaranteed auto because the customer service was top notch. The crew was friendly, polite and knowledgeable. They diagnosed my car before starting the work then they called me with a price that was fair. Thats says alot about this business. This was my first time doing business with them and Id definitely recommend them anyone.
Guaranteed Air is one of the best local mechanics I have ever found. A great local business. Rob is very knowledgeable, forthright, and transparent about the needs and costs for repairing your vehicle. Never any surprises and they always try to find the best repair solution at the best price. Their work is excellent, timely, and they stand behind their work. I highly recommend Guaranteed Auto Air for all your auto repair needs.
These guys continue to impress. They have my 2006 F150 running like a top. Rob and his team know what they are doing. If you pay with cash or check they defer the credit card fee. BRAVO!
Replaced motors mounts. The entire staff were great! Even followed up with text and phone calls. I never take my vehicle anywhere else.
Came to this shop which was recommended to me off of 95 . I was taken in (even though they were trying to go home after a very long day as it was closing time.)to remove a splash guard that was making all kinds of noise under my vehicle.. They were very kind and they did not even charge me. If Im ever in the area again I would definitely stop and have them work on my vehicle as they seem extremely honest and good hearted people.
These guys are Amazing!! We were referred to them. Best referral ever! Greg was very knowledgeable & friendly & was like our guy Robert knows Crysler products through & through. Crazy situation...both our vehicles decided to quit working a day or so apart. The day we got a rental for my husband my little go-getter decided she needed new belts. Thankfully no pulleys, etc broken. We had our son & 3 of his friends visiting from Kansas. We really needed 2 vehicles at the time. They wanted to explore & do activities and such. So, he talked with me & told me to call insurance, I couldnt remember if our State Farm insurance covered towing. Thankfully it did!! Everything was finally starting to see sunshine 🌞 again. Then everything went 1,000% better than I had expected. We called them back & told them Able Towing was bringing it over & they were like great! They had it done in less than 5 hrs. Unfortunately, my husband had just left for work a few min before I got the call that it was ready. We picked it up the next morning & had a great conversation and he gave my husband more info regarding transmission work, etc. Very helpful, polite, doesnt look at you like youre an idiot when you ask a question. Life is about questions & learning. Thank you for being Wonderful!!
Guaranteed Auto is the best repair shop. Ive had issues with my car for the last few months and Robert has been great to work with. He is very honest and upfront with the work that has to be done with your car. I really appreciate their great service and technicians.
They were very professional when the AC failed. The estimate they provided was accurate and the job was finished on time. Thanks for your help guys! 😄
Previously I had the oil changed a couple months ago at Guaranteed and was happy with everything. Now I needed shocks/struts replaced and brought my car into the shop after I received a quote for the service. I was pleasantly surprised one of the owners gave me a ride home. I saved $14 with Uber plus I had an interesting conversation. Robert said my car would be ready by 3 or 4 that afternoon. He called and said it was ready at 2:45. When I drove home my car was like new (1999 Infinity G20). Driving over railroad tracks and man hole covers was so smooth. My bill was what was quoted and reasonable. If and when my car needed attention again then I will bring it back to Guaranteed Auto Air Repair. Thank you guys for being there for me!
Wow! Talk about a pleasant surprise and being blown away by the service! As a woman, I am usually pretty skeptical about dealing with auto repairs. (The man-splaining and rip-offs. Ladies, you know what I mean.) This company and their staff are straight forward, personal, and professional and get the job done well and in a timely manner. I can whole heartedly say that I have never had a better experience with auto repairs. The friendly atmosphere had me and the couple I was waiting with talking and laughing. I honestly felt like I had made new friends.They have earned my business.
I am very happy with the service from Guaranteed Auto! Rob was great when i brought my Expedition in. He patiently listened to my concerns and called in just a couple of hours to let me know what was wrong and gave me an exact quote. My Expedition was ready when he promised it would be and I paid what he quoted, no hidden or extra costs. He then followed up with a text a few days later to make sure everything was good. I highly recommend Guaranteed Auto!!
Would definitely recommend this shop! They quickly diagnosed my car’s problem and worked around my crazy schedule. They thoroughly explained the issue, and even checked the price with me prior to starting the work. Thank you again!
Professional staff and provided great service. Trustworthy business.
I don’t normally take my car into a shop due to the experience I have had in the past. I tend to do a lot of work on my own vehicle. So when I noticed there was a problem with the car and thought it was the ac compressor, I don’t mess with ac. I looked them up saw the reviews and decided to take it in. They diagnosed it, figured out what the actual problem was and they called me to update me on the process. What they were going to do, time it would take and the price. I picked it up the next day and the issue was resolved and I didn’t have to spend as much as I thought I would. 10/10 I would recommend this shop to anyone. There was nothing hidden from me and they were very transparent, which is not what I have experienced in the past. You will not regret having this team work on your vehicle! Thanks again!
08/20/2020Guaranteed Auto Air is the only public auto repair shop that doesn’t make me nervous when I walk on their premises. This level of comfort evolved from the fact that many times I thought I was in for major expenses, these guys would let me off with minor costs or even free of cost. This time, my 15-year old A/C compressor that they minimally propped up for me a few years ago finally reached its end of life. I feel that Guaranteed Auto Repair definitely earned the business of replacing it instead of the dealer. I would recommend this shop to anyone who is looking for honest professionals.
This car repair shop does excellent work and at a fair price . Robert is personable and professional. The whole staff is great. They truly value your business. I will be a customer for life. I give Guaranteed Auto my highest recommendation.
Nothing but good to share. A/C issues can be nebulous at best. Guarantee Auto did not take the most expensive option: they said lets try the inexpensive as thats our best guess. 2 weeks later all is well.
Honest and reasonably priced! I would highly recommend their services.
Guaranteed Auto always delivers! Glad to have them on my side for all my familys car repairs! They are simply the best!
I have not been able to bring a problem with my truck that Guaranteed could not fix. And I usually learned something with every visit!
They all did a great job. Explain about a c so I could understand everything completely a/c is working greatSo glad I went to themWent into work and recommended them to everyoneThank you again
These guys definitely deserve the rating they have on here. I’ve been needing my air conditioner fixed for a while now. They started all the way from the beginning by putting dye in the car and identifying where my A/C was leaking. They promptly ordered the part for it and called me right away to schedule an appointment during the holiday season. I enjoyed the customer service displayed by John and Robert, they are extremely friendly and knowledgeable. They provide great insight on the car and anything to help. They definitely did not waste my time or money. I appreciate finding this place and I’ll take my car there again if need be. Thanks for everything you all did!
Fixed my vehicle in a timely manner. No issues with it since the repair a few months ago. Recommend to anyone who I know. Great service!
Guaranteed Auto Air was highly recommended by a neighbor and Im so glad I took my car there. The customer service is fantastic and the mechanics are great. I love knowing I have a trusted repair place I can always go to for great service and I wont be taken advantage of. Thanks so much Robert and Greg, you guys are the best.
The guys at Guaranteed Auto went above and beyond expectations. The setup of a appt was easy and after reviewing what my vehicle needed they let me know and gave me a few choices. With such great communication and them having a super fast turn around time expected, I told them to take care of everything it needed to repair the steering in my vehicle. After picking up and driving it’s like a new vehicle everything tight and very clean job. Customer service and mechanics above superior !!!
When I called rob was pleasant on the phone and knew exactly what I did wrong when trying to fix the a/c in my car by myself. Lol he got me in the same day I called knowing my wife needed the car for work at five. At 3:30 the car was ready to pick up and the a/c was ice cold! Highly recommend oh and they didn’t charge me an arm and a leg.
They were friendly and professional. I was in at my appointment time without any problems. The waiting areas are clean and comfortable. The cost for their service is affordable and I will do business with them again.
Excellent local business. Greg and Robert and everyone I’ve dealt with have been professional and competent and sincerely friendly. This is what you want an auto repair shop to be. Thank you guys.
If I could give more than 5 stars I would!! This was the most honest experience I have ever had with a mechanic in my entire life. We were nervous, being new to Florida, trying to pick a new mechanic, and we made the right choice. Testing wasnt showing the issue with our truck, but their extensive knowledge led them to two possible solutions, one very expensive, the other very affordable. We had them try the affordable option first to see if it would work and it did!! They could have easily told us we needed to repair both, and we wouldnt have known any better.These guys were transparent about what they were doing and what it would cost, and they really worked to get us fixed up at the best price possible. They even came to pick up my daughter and I and brought us to the shop so I could drive it home. I am blown away by their service and kindness and we will be lifetime customers. Thanks so much guys! We are eternally grateful for your good, honest work!!
New to the area and this was the first time taking my car here (chose Guaranteed Auto because of positive reviews). They did not disappoint! It was nice to get a phone call about what my car actually needed and a fair price without the hundreds of dollars of additional things that needed to be done. They were always very polite in the shop as well as on the phone! Will be bringing my car back here for any future needs!
These guys go over and above to take care of the customer. Took two vehicles to them for AC work.
I just got my car serviced at Guaranteed Auto Repair. They were professional, helpful and did what they promised. A few weeks ago they repaired the A/C on my wifes 2005 Jeep Liberty. I had been told by another shop that it would be necessary to remove the complete dashboard and replace the evaporator. This would have cost thousands. I took the car to Guaranteed Auto and they tightened a few things up, recharged it and I had it back that afternoon. Simply great service.
Was referred there by discount tire for 4 wheel alignment after tire purchase. They put my vehicle on alignment rack and informed me the alignment needed no adjustment so they did not charge me. They are honest. Take all my cars there now for repair and alignment.
I highly recommend this business. I brought my son’s car here for a diagnostic test because it wouldn’t start. It ended up being a computer issue so the car had to be repaired at the actual Nisan dealership. But Guaranteed Auto was nice enough to not charge me for the diagnostic test since they weren’t able to diagnose the issue and repair it there, even though they had spent their time on the car. Then I brought my car for an oil change and they let me know my serpentine belt was bad as well. I didn’t know it was bad, but I could sure feel the difference when I drove my car after! They are honest, friendly, and have very fair prices. I highly recommend them and will be returning here for my auto needs in the future. An honest mechanic is like a rare gem, especially as a single woman/mother - and to have their helpfulness and great prices as well is a huge blessing!
Rockledge Rob, and Greg were both very professional and very fast. I brought my car there after buying it from a buy here pay here and they got it running like new, still no lights on my dash. My girlfriend, and her step dad both spoke very highly of Guaranteed and I now will as well be telling all my friends to go as well.
What a wonderful experience. They say what they mean and mean what they say, to me thats refreshing. Will always use them
I am very satisfied with their professionalism and helpfulness. Would definitely recommend.
They were very honest and up front with me about the condition of my vehicle. They got the work done in a timely and professional manner. They were highly recommended to me from my neighbors.
Very quick job and really nice staff. Everybody was polite and got the job done efficiently. Overall I had a very good experience and I felt very comfortable leaving my car in their hands.
After meeting them for the first time, I felt comfortable in that my vehicle would be repaired correctly, I wouldn’t be charged an arm and leg, and I could trust them in recommending repairs that were necessary. Gratefully, I’ve found a home for my car repair needs.. Thanks guy!!
My family and I have been coming to Guaranteed Auto for years and have always received more than satisfactory service for anything weve needed and more. Very professional and family-like employees, low wait times, and willingness to work with you for any adjustments is why I like coming here.
Exceptional service 👏. They will go over and beyond to service your vehicle. There have been a couple times that I needed to drop in and have my car looked at and theyve made time in their busy schedule to look at it. When their is a problem with the car, they will explain whats wrong with it and they are happy to answer any questions too!!!
I very rarely write any reviews, and after getting a polite follow up unexpected text, I decided this was the time to write one. I was recommended to go to Guaranteed Auto and it was by far the best recommendation i have ever received. These guys are by far the best team of mechanics I have ever dealt with. I had a few issues with my alignment, where they analyzed the situation, gave me options, and even showed me the issue and explained it to me so I could understand. Other mechanics could have easily taken advantage of the situation but these guys were honest, didnt force anything on me, and left the decision making up to me. I can clearly see from the cost of the bill, that they didnt even charge me nearly what I expected especially for the hours they spent on my car. I am extremely happy with their service, and will be using this company again and again. To top it off, the text making sure my car was working great and following up is something I have never gotten from an Auto Shop!!! Thanks Robert, and everyone at Guaranteed Auto!!!
Their professional team provided me with quality service at an affordable price.Took care of my 2015 Jeep Grand Cherokee wheel alignment concerns in a timely manner with reasonable cost.Would not hesitate to use Guaranteed Auto Repair services again.Thank you.
Took my 1990 300zx to checkout my air conditioning not blowing cold. Basically they told me they threw in the towel and couldnt figure it out. That in itself blew my mind. Well not a place I can recommend if they dont want to take the time, which is money earned, to figure it out. I think the problem is they have inexperienced technicians that rely on computers to tell them whats wrong and forgot how to logically troubleshoot. Somethings are best left to the experts which in this case is not here.Update: turned out to be a mixer door and took me about 45 minutes to figure out and repair myself. I just had to take out the glove box with a few bolts and replace the actuator motor that was easily accessible. I stand by my previous write up review. After reading the response I am grateful the Master Mechanic did not charge for not fixing my car.
Excellent service! This shop if professional with a clean and organized shop as well as an honest crew who will take great care of your vehicle.
Very comfortable waiting area, The guys there are all very professional and friendly. I came in to have an alignment, and they even offered to take another person waiting on service somewhere to eat lunch. I had brought mine, otherwise I would’ve gone as well!
Guaranteed Auto Team rocks! Taking my car there for maintenance is always stress-free. Reliable, on time, customer-oriented service.
Service was fast and efficient. The staff is friendly. Prices are reasonable. My family will use Guaranteed Auto Repair for all our auto needs. Thank You!😌
We had an issue with A/C. Guaranteed took us right away and finished in less than 24 hrs. Had an issue with fan motor. Turn out to simply be a piece of cellophane in the blade. Rob and the folks at Gauranteed were honest and fair about the entire repair. Would highly recommend them.
Another great visit. This team is the best around. Thanks again Guaranteed Auto.
I am so satisfied with their professionalism and their service. They were also very kind and nice to me I really like the work they do here. They are going to now be my only service business with my vehicle in town thank you guys you did a great job.
My wife and I travel between Wilmington, NC and Rockledge, FL. We needed a local repair shop for some routine service items which we were unable to get done before we left North Carolina. We were referred to Guaranteed Auto Repair by a neighbor and were very pleased with the quality of the service. Moreover, the price was more than fair. We plan on returning to Guaranteed Auto Repair for any future service needs whenever we are in Rockledge.
Great place to do business, quality work at a fair price.
This business has been here in the area for a while. I had an opportunity last year to have a front end alignment on an older PT cruiser. It was pretty messed up. They did a thorough job and the warranty was surprising. Since then I had my oil changed by someone else but it cost me over $90. So for oil change this time I went to Guaranteed and it was a quick morning apt with friendly and polite folks under $50. And they know my car and based on mileage what may be coming down the road. Im thankful. And I wish them well.
The a/c in my Buick was not blowing cool air. I appreciate the team taking care of meon such short notice... I waited in the reception area and within a short time they were done with my car. We all know all the urgency in the state of Florida when the a/c in a vehicle does not work. If ever i need repair to my car, i certainly know where to go, as well I will certainly recommend them to my family and friends. Thank you Robert again for you assistance.
The Guaranteed Auto team was amazing and so nice! They were honest with me throughout the entire process and took the time to explain what the issues were and why they most likely occurred, so I could avoid them in the future. I was having problems with my tire studs, but luckily they got me back out on the road!
Great Service, went the extra mile.
Excellent service from beginning to end. I have an old car that needed a lot of work. I told them what I could afford and they did the work that was needed to get it back on the road. It’s running well!
Very professional. Service was done in a timely fashion. I would recommend this place to anyone.
I went there originally for an alignment. My truck which is a 2500 diesel expensive and costly to maintain. Had an issue with the hydro boost. I contacted numerous people about it. Then remembered about these guys. Well I had no idea what was wrong with the truck. I figured it would be costly but knew they where a great bunch . He diagnosed in 2 minutes told me where to go to get a second opinion. They will always have me as a customer. I replaced it myself and they saved me thousands of dollars. Great business for sure!
Good reasonable repair shop. Will recommend for all auto repair andServices..
Fantastic place! They are very accommodating and do excellent work!
Everything about this place is great. Top notch, extremely honest guys! These reviews say it all. Dont try to save money and go anywhere else.
They diagnosed the AC problem and returned the RV to me at the days’ end. The Bill was reasonable and as they had estimated prior to working on my vehicle. Very professional and courteous. They are experts and reliable.
Guaranteed, Greg and Robert are fantastic and honest to work with. They are reliable, knowledgeable and have experienced mechanics working there. You will not be disappointed!
Great mechanic. Honest, informative, and trustworthy. Great staff.. nothing but good things to say about this place!
Been using their services for years. Trustworthy and honest. Wouldnt go anywhere else!!
These guys do great work. They were straight forward with what needed to be done and the price. They explained everything to me a helped prioritize what needed to be done. It has been a few weeks since I got my car repair and have been riding great so far look forward to using them in the future
Awesome group of people there helpful knowledgeable a real pleasure to work with five stars hands down
It was my first visit with Guaranteed Auto and I must say that Im very pleased with the service they provided, I went in for an oil change and they checked out the entire drivetrain, fluid levels and beyond. All in all I was very pleased with the service I received and plan to return when additional work is required, thank you guaranteed Auto for all you do.
Went there and they diagnosed the problem and they had to overnight the sensor from Tampa. I went back the next day and the sensor was replaced in a half an hour. I was back on the road. Very efficient.
Very helpful and flexible. I’m from out of state. Robert worked hard to get me back on the road.
My car didnt start, and they immediately came to help. They dont treat me like a dumb woman, but as a friend they want to be sure has a safe vehicle. Ive done business with them for several years and. I trust them. Their work is solid. And I cant imagine going anywhere else.
Very pleased with all the service work performed! Very professional and courteous workmanship at a fair price. Definitely a 5 out of 5!
Great, great, great guys here. Ive had all of my vehicle repaired and serviced here. They are the absolute best people around to deal with.
Guaranteed Auto offers awesome mechanics for your vehicle! They are by far superior to other mechanic shops in the area. I found it easy to get an appointment, loved dealing with Robert (Customer Service), my vehicle was repaired in a very timely manner, & the price was well below what the dealership had quoted. They stand behind their parts & workmanship. I drive from the beaches because there’s no one else around like them. I highly recommend them!
These guys worked their usual magic. Got my truck fixed and back on the road running better than it has in years and didnt cost an arm and a leg. This is the only shop I will trust with my truck. Thanks guys.
Hey, if u looking for a reliable, honest, trustworthy business to take your vehicle, then here is the one. Guaranteed Auto on Barton in Rockledge. They are very friendly, knowledgeable. They listen, answer questions. They want to help you not just want the bucks only. Was very glad to have found this place to take my car to for repair. I highly recommend this place for all auto/truck repair. I appreciate them and will tell all who are looking for a place they can trust their vehicle to. Thanks to Rob and his staff. Paul
I had a belt break on my car. Looking for a mechanic I saw good reviews from this place. I brought my car in. They looked at it and within two hours were able to fix the problem. They were very professional and friendly.
I’ve used them twice now and both times my repairs were done same day. Amazing customer service! Would highly recommend them. I’ll never go anywhere else.
I feel comfortable having my automobiles serviced and or repaired with Guaranteed. Always a warm welcome from the staff and very professional and courteous. I recommend you go here if not already doing so.
They are fair, honest, do quality work that they stand behind. Very high integrity, if your car doesn’t need it they don’t do it. I can’t say enough about how good they are. They service all my vehicles.
Wonderful family owned business! I was able to get the car dropped off and worked on without worry. Greg is great at communicating the issues with the vehicle and I was back on the road the next day. I highly recommend booking an appointment with Guaranteed Auto!
First time to use. Referred by a neighbor.I had my car towed to their business. When my car arrived they called to let me know it was there. Within an hour they called to notify me of the problem and cost to repair. The problem was fixed and I picked my car up 15 minutes before closing. The employees were super kind and friendly.I will definitely be a repeat customer. 😊👍
These guys go above and beyond. Recommend them highly.
Great service, honest shop and they really take care of their customers!!
Guaranteed Auto always take excellent care of my car. They are very honest and experienced. I have been a loyal customer since I brought my car in for an alignment several years ago. They told me it didn’t need an alignment and didn’t charge me for checking. Any other shop could’ve easily told me they did it and charged me for it. I highly recommend using them! They also support other local businesses including mine. They always let me leave flyers and business cards in their waiting area. Thank you Guaranteed!