Storage place was clean, climate controlled and very secure. Personnel were very helpful and accessible.
Last year, I was in a bind and had to move suddenly without much notice - CubeSmart to the rescue!! I would like to extend my sincere appreciation and gratitude towards not only the fabulous storage facility that CubeSmart IS, but also for the store manager, Tyra, who is a true asset to the company. She was always pleasant and helpful during every interaction, provided excellent customer service and care both over the phone and in person as well as this facility is kept in pristine condition and Ive felt very confident in my decision to keep a rental unit here. Ive also rented from CubeSmart in Merritt Island, and they were wonderful there as well. I will not hesitate to use this facility again, and will refer them to any and all for storage needs!! (As a Realtor, this is quite often!) Thanks again!!
Bob and the lady with the truck rental have excellent customer service. They have helped me so much and are so caring. This is the best storage place in Brevard County. Thank you so much for everything.
Great place to store your stuff. Tyra Dempsey is a great general manager and was so helpful with the whole process. Highly recommended
Quality of management has dropped off. Was much nicer and helpful just over a year ago when I used their facility. Witnessed a heavy rain and saw how poorly the building was constructed (now I know why insurance is mandatory. To cover their butts). Water gushed through the base of the exterior walls. Flooded the first floor with nearly and inch of water inside in rear areas. Hopefully better luck on the upper floors. Advantages are next to interstate access (I-75) and central to Patrick SFB and Kennedy Space Center.
I love the clean atmosphere, the climate controlled facility, and ease of use
Tyra and Bill were outstanding. Their customer service and product knowledge was excellent.
Nicest staff and cleanest storage facility Ive ever been in. Prices are reasonable and I like how you get a private lock, no padlocks.
Terrific experience with Tyra! And Chris!Smooth and painless completion with reserving units at this CubeSmart location.Expert advice and guidance, along with courtesy, kindness and follow up.Thank you both!!!!
Tyra was super helpful from beginning to end. She never acted like she was bothered by all my questions. Thank you Tyra!!
Beautiful clean and secure place- all indoor and air conditioned. Our CSR was wonderful getting us setup
Pleasant staff; clean environment ; love the a/c and security measures
Amazing experience at this facility. The leasing guidelines were easy to follow and the storage space was well-suited to fulfill our needs. The manager Ms. Dempsey was extremely kind, competent, knowlegable, and helpful. Will definitely refer others to this establishment.
Immaculately clean facility with storage spaces to fit all needs. Sign up was easy as was access to the facility. Very well maintained property and awesome customer service. Would highly recommend to anyone needing storage.
The manager was very nice and explained the process to me.
Very clean. Cold AC. Bill was great help.
Cubesmart is just what we were looking for. Clean, secure, and great prices. Customer service with Bill was top notch, he gave a thorough tour and explained sizing that would be best for us. Social distance rules were followed and overall great experience!
Easy. Clean. Good location
We keep everything we need for our work here. We are in and out constantly, and are on a first name basis with the staff. They always wave and ask how business is! The space is clean and secure and therefor respected by everyone who uses it. There are two elevators, one on each side of the building. I have never been there when an elevator has not been available or there wasn’t a cart ready for me to load up. Parking is never a problem. It is the quintessential perfect storage facility. There have been opportunities to move storage units but I always say no because I know we have a good thing when I see it. Thanks Tyra and Bill!!
Extremely clean, well maintained, knowledgeable, friendly staff. Easy setup.... Overall an amazing experience and I would recommend this location again and again!
The customer service is wonderful. The facility is clean. I feel safe at the facility, and items are secure which is less stress on a everyday life of other things to deal with.
I was very impressed with the building and the manager. Tyra could not do enough to make the move in work. I had lots of questions and she could not be more helpful. The online registration left somethings to be desired as it would not go through at the end with signing documents.
Rented a unit a few days ago. Great experience. Was shown several units and we picked the one that was right for us. The place is brand new, clean and close by. I would recommend it for anyone.
The cleanest storage unit I’ve seen. Staff was extremely helpful in getting us set up
Great facility and friendly customer service by the manager, Tara and employees.
Easy access, great installations, well maintained, and convenient location.
The use of CubeSmart storage is superior and all paperwork was easy to fill out. Recieved call within minutes after contract was filled out online. Place is clean and staff knowledgeable. Will recommend to all.
This is the best self storage ever. Very clean and organized. Tyra is amazing! Made my husband and I feel comfortable leaving our household goods for a year or more. We looked all over the Melbourne area and nothing as friendly and clean. We are very happy. Great team at cubesmart self storage.
Great facility! Had the pleasure of working with Bill who was very thorough and informative. Fantastic customer service!!
My wife and I arrived at office closing hours and poked our heads inside; Tyra welcomed us in, (extremely nice and very accommodating) she answered all our questions and explained everything to us in detail. She even stayed late to take us on a tour of the facility. We were extremely impressed with how neat, clean and organized the facility was. The security cameras (everywhere) pretty much sealed the deal for us. We did all our paperwork online (easy) and used their phone app (convient) to make our first payment! Move in was smoother than I had anticipated and Bill was a great help! If you need storage, come see for yourself...the staff and facilities are amazing!!!!
The place is super clean. Good price on monthly rentals. Managers Bill and Tyra were both very helpful in getting us the correct size unit we needed.
Fantastic, clean, well lit location. Customer service was amazing, reservation online was super easy! Unit was clean and instructions for use were spot on. Super happy with our decision to store our belongings here!
SUPER CLEAN! Very helpful women at the front desk.I was not excited to wear a mask the whole time over here, but this place is really fantastic.
Clean facilities. Bathrooms available in every floor. Fast and efficient staff. Moving van available to you for minimal fee. Spacious elevators. Buy your own drum lock or get one there for about $17. Excellent service. Yes!
Great customer service
Rented a storage unit from Tyra today. Very knowledgeable about the unit. Friendly and helpful with the entire lease signing process. Clean building. Unit accessible 6am - 10pm 365 days of the year. Highly recommend.
The facility is clean and well lit. The units are affordable. But, the best thing is the staff. I cant say enough about them. Very welcoming and very nice. Truly a pleasure.
Friendly service, we needed help deciding on what type of boxes to use for shipping, what type of wrap to use and Bill and Trya both gave us great ideas. They followed the distance rules and wearing masks which we did appreciate. We started our packing and everything has been perfect. We will be back to purchase more supplies.They made a stressful time a little easier to cope with.. Thank you guys.. “At the Viera Blvd Location”
Love the interior entrances, and the climate control
Super helpful and great follow up!!
The staff at this CubeSmart have been incredibly helpful. The storage facility is clean, brand new and well run. Bill and Tyra have made leasing a storage unit and buying moving supplies a seamless process. Definitely recommend this place if you are looking for storage options.
I only needed to rent a space for a short period of time, but just want to say that CubeSmart in Rockledge is a beautiful and clean facility that I would highly recommend to anyone looking for a storage unit. The staff was friendly and courteous and walked me right through the rental process over the telephone. Thank you CubeSmart!!
Tyra was excellent. She went over all the details and thoroughly explained everything. Tyra is the ultimate professional. She was terrific.
Easy storage leasing, exceptionally clean, welcoming staff (Tyra)
The General Manager, Bill did a great job when we first met showing me around the facility and where my storage room would be. When I actually checked in it was Bill once again who helped me with the rental and contract. Bill was extremely professional meeting all of my needs. Though the facility is new you can tell that it is well maintained due to the appearance and cleanliness. Though I am hoping for short term usage of the facility, I will definitely stay here if I should need a smaller unit once locating my new home.
Wonderful experience so far. The gentleman that helped us is TOP notch in customer service and friendliness!!
Friendly professional people. Super clean facility. They even have music playing in the whole building...very cool.
The new facility on Viera Blvd is very clean and convenient. The staff is friendly and helpful. It was a huge relief to have air conditioning and clean restrooms in this summer heat when trying to load and unload a unit. Thank you!
Bill was very helpful. The place was clean and air conditioned for moving in and out on hot days.
Great Service. Clean and Well Maintained. Quick to resolve any issue. The staff goes out of their way to take care of customers needs!
Location, maintaince of building, access to building, friendly office staff.
The staff is fantastic. They are an example of what good customer service should be. I highly recommend CubeSmart Rockledge.
Superb management and brand new facility! Thank you Bill and Tyra for making my Cube Smart experience easy, breezy. Your knowledge, enthusiasm, and professionalism go above and beyond expectation.
Very professional and friendly. The facility is always clean, well lit and easy to access.
Super clean, convenient location and Tyla is an amazing employee!
Wonderful place to store! Very clean and a professional staff. Customer service is excellent!
Convenience; terms of service, clean, secure, and friendly team members
I highly recommend this great facility. Always clean and comfortable. Bill and Tyra are awesome and willing to help with all your needs.
The experience was first class. The facility was spotless, and the service was excellent. I will recommend them to anyone needing storage space.
Excellent service and help. They really work to get you the correct size unit. Thanks
Excellent storage, hallways, restrooms, front lobby always spotless. Bought house and closed out my unit with Tyra over the phone, very professional, southern hospitality.
Great new facility!! My mother came in to rent a unit because she is downsizing. Debbie was so gracious and answered all her questions with patience and with southern hospitality. Place is so neat and clean. Will reccomend! Ask for Debbie (the girl with the beautiful southern accent)!
We have had a very difficult move this last week and Bill and Debbie have been just fantastic!!! They were extremely helpful and knot!!! They always wear a smile and just make you feel great from the moment you walk through the door!!! We truly need more people like them!!
The person who attended to us was very informative and extremely helpful. The place is very clean and i was impressed that social distancing practices were in place for the entire time that we were there..
Secure, great staff, nice and clean facility! Good location too!
The staff at the facility was helpful and courteous. The facility was extremely clean and well maintained. Access was easy and pricing was competitive.
Excellent customer service from Tyra and Bill, they made the whole process so easy and what was the most value to me was the free use of the truck, which saved money over the cost of getting a remtal truck...thanks so muchGregory
Cube Smart Viera is a wonderful new storage facility. The provided contactless check in during the COVID pandemic. They can accommodate many unit sizes and their customer service is excellent. It is temperature controlled so you don’t have to worry about mold issues. I would highly recommend this brand new facility.
Very Clean; Price is right; Good customer service
If the outdoor lights in the loading area worked at dark, it would have been a 10. Otherwise, the place was clean and inviting.
Needed some storage units for our excess furniture and Bill and Debbie were a major help! Walked us through step by step how to do everything and were very attentive. Very clean. Would highly recommend.
Very clean and convenient. The staff was extremely helpful in every way!
Excellent pricing for what you get for a climate controlled storage space. Would not hesitate to recommend to anyone needing storage.
Needed to move to a smaller unit. Tyra was very helpful and accommodating. She showed us a couple of units and looked at our current unit with our belongings in it and gave us her professional opinion as to which size would best meet our needs. She was polite, professional and ever so nice and friendly. Enjoyed dealing with her and appreciated her help. Have had nothing but good experiences at this Cubesmart.(Store 5970)
Bill and Debbie have shown the best customer service around. They were very helpful and gave us their opinion on the storage size we needed and everything fit perfectly! They are awesome!
Love this place. They are almost half the price of where I was before and cleaner and longer hours. Bill and Debbie are awesome. Use of a van also! Honestly, best place in town!
This is how self storage should be run. Bill was excellent and followed up with me after my visit. Im moving from another facility (metal shed type storage) down the street to this brick and mortar facility to give better protection to my belongings and at a better price.
Amazing storage, clean and convenient and the staff are white glove treatment
Debbie was great in helping us with our reservation for a storage space. She helped us with the door so we could get inside more quickly. Enjoyed talking to her.
Easy online sign up. Cordial phone call back to complete transaction. Clean, Secure, and easy in and out to store and then unload.
Being a part of the military family and moving around the U.S. for 28 years this is the #1 cleanest facility I’ve ever been in.The customer service is exceptional!! They are sweet, professional & extremely helpful!
Excellent experience easy and fun. Bill took care of us. Not many left come see Bill today
Nice clean office and units! The customer service was outstanding, the staff are very polite and helpful. Would definitely recommend this storage facility. Keep up the good work!
Always clean. Convenient to get to. The dollies were great
Very convenient location! Spotless facility; friendly, helpful staff! Great for all the extras things we had after moving!
I rented three units from the Rockledge, FL location in the past 30 days. Tyra has been wonderful to work with, making all three rentals welcoming. The process was quick and simple, while working with me to get the best location available. Check out offered the same experience. Thank you Tyra! My #1 choice in neighborhood storage.
Easy to deal with. Great prices. Great location. Thanks for making our move so easy!
Tyra was very helpful with explaining and getting the info I needed. When I went to move in my things she made sure that I had everything I needed and was a great help with showing me how to lock the unit.
Facility is very clean, new and well lit. Manager was very helpful and conscientious. I have seen a lot of storage spaces but this is the best by far!!!
CubeSmart is a great place. Always clean, air conditioned. Professionally operated.
We are in the process of moving and needed to store some items!This new facility is right around the corner!Great location, beautiful facility!Storage units are spacious and have easy access.From the minute we walked in the door we were greeted by a super nice employee, Debbie.The process of leasing a unit was so easy due to her knowledge !Totally put us at ease!We enjoy being able to come and go at our leisure, user friendly business hours!
Clean. Easy access. Available at time I needed it.
Clean and convenient. Tyra was very helpful and patient, as it was our first time using a storage unit!
Excellent customer service, a pleasure to deal with. Highly recommended!
Professional service. Seamless move into correct size storage unit for our needs.
Very efficient operation; very clean facility.
Great service.
Very friendly service, safe Locked facility, extremely clean
This is really the best storage place ever the scene ever.