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Mr. Tire Auto Service Centers
1459 N Wesleyan Blvd, Rocky Mount, NC 27804, United States
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Mr. Tire Auto Service Centers
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J.
Review №1

I had a blowout on my travel trailer nearby on the way back from the beach, with the whole family, and didnt want to drive the rest of the 4 hours without a spare. It was Sunday afternoon. I called Mr. Tire and they were open, had the size I needed, and said come on in. When I got there they were busy but they replaced my tire and I was back on the road in less than 20 minutes. And they did it with a smile. Angie was fantastic. Thank you!

Mr
Review №2

They found the problem of why my air was leaking in my tires that no other shop could find, best service in town, got me back on the road in no time. Angie and John were so kind that I would recommend this place over any. Service was quick and the tech even show me why no other shop could find leak. Best staff I have seen. Thank you MR Tire for the good service you provide. I will be shopping and coming here for any of my future service.

As
Review №3

After spending almost my entire Saturday here for a basic tire change, I will NEVER be back here! I had an appt scheduled for 10am to have new tires put on. I got there about 930 and they immediately got to work. After two hours the tech comes out telling the girl running the front something and i over hear her say she’ll just have to eat the cost. He walks out and she proceeds to tell me that my tire pressure sensor was “loose” and when the tech touched it that it just fell off and he was going to put it back on. Another hour later around 1230 they still say they are having problems with my sensors reading and that I needed to drive it for 30mins for it to reset. The tech brings my vehicle out and tells me that what actually happened was when he put it on the tire machine it hit my sensor and cracked it so they had to replace it. I was instantly upset even more that I had been lied too. I left and drove for 30-40mins and my sensor still wasn’t reading. I took it back and was told they put an after market sensor in. I immediately called Toyota and was informed that would void the warranty on my vehicle and some newer vehicles will not read after market. I also noticed that the same tire that was having issues also had the rim scratched around where the lugs go in. The girl immediately became rude and went and grabbed the socket they supposedly use and said it has a rubber coating. Do you see? Do you want to feel it? I told her I knew my rim was not scratched before this and she proceeds to tell me “well maybe you just never noticed it before!” By 3pm they finally had the sensor “fixed”. I was told they put an OEM sensor in but they couldn’t prove it to me when I asked so I have an appt scheduled with Toyota to have that checked. I was also charged for 4 valve stems although none were any different than before except the one they had to replace the sensor on. I received very little communication during my visit once things started going wrong with my vehicle. The girl running the front desk went into her office and shut the door and hadn’t said a word to me since she got rude about the socket. Overall this was a terrible experience and I would not recommend this business to anyone.

An
Review №4

They may know how to do tires but any engine or belt work I wouldn’t recommend them. I don’t have proof but I believe they tried to intentionally leave my belt loose to make it sound as the A/C compressor was going out which it wasn’t. Also they told me that my motor mount was broken which it wasn’t. I took it to a Nissan dealership and found that none of which they claimed was broken in fact wasn’t. I think they try and scam you to buy parts you don’t need. The techs there get paid for wrench hours and if they go over that they get a bonus and if they sell you tires they also get commission. So how could you trust the opinion of someone who makes more money off tires. I quote this from a seller “ If I have to I’ll flirt with someone just to make the sell”. I wouldn’t do business with these people up to you though.

Ra
Review №5

Amazing service! Techs were smiling and friendly. The young lady at the front desk, Angie, greeted each lobby customer with a smile and each phone customer with a caring voice. She made an aggravating experience seem pleasant indeed. No one wants to go and sit, stranded without a vechile, at a shop for an hour or more. But, Angie and the rest of the staff at the Rocky Mount Mr. Tire made me forget that it was an inconvenience. Thank you!! Will definitely be returning and telling others about this great experience.

Ti
Review №6

I had purchased my tires from there for my Ford F350 Dually. 9/9/21 as I left work I noticed by back outside tire on the passenger side was low on air. I stopped at Mr Tire, Wesleyan Blvd, Rocky Mount, NC to have them check the tire. Went inside and asked about them checking and putting air in the tire.(I had paid for road hazard). Was told to drive to the first bay door. A tech named Joey brought a air gauge to check the tire. Anyone could look and see the tire was low. He told me he could not help with the tire, even when told I had bought 6 tires from them. He told me Mr. Tire did not have the equipment for my truck. I needed to carry it to a place that could handle heavy duty trucks. Not very professional. Im a woman and know more than this guy, especially when Mr Tire put the tires on this truck. In the past year Ive spent over $3500 at Mr Tire. Mr Tire even put tires on my sons Ford F250 a month ago. Had to carry it back 1 week later due to the right front tire losing air. I believe a better attitude tech and with better knowledge would be a asset to this place. I need a alignment and front tires. Due I chance carrying it back to Mr Tire? If so, I DO NOT want Joey handling my vehicle. Im very disappointed with this experience.

De
Review №7

Shout out to Angie and crew at Mr. Tire on N Wesleyan. They were knowledgeable and very courteous. Car broke down traveling form NJ to FL. We were stuck and no other shop would take us in. They got us in and out and on road. Saved our vacation. God Bless Y’all.

Lo
Review №8

I came into the shop needing a tire as I got a blow out on my trip, they were able to get me in quickly and was reasonably priced. Would definitely return if I have an emergency again.

Ma
Review №9

Service was fantastic. Everything was explained to me and they were super nice. Id definitely 10/10 recommend this mr. tire store to anyone. Im a very pleased customer.

As
Review №10

My experience was amazing the manager Angie was so knowledgeable and really helpful. I would definitely come back just for her.

Re
Review №11

Always is a pleasure to visit this store. You bring your wheels or tire problems and they resolve. Super fast and friendly service. Lola went above and beyond. 10 out of 10 will be back again.

Ar
Review №12

Fantastic service. We had major problems at our local (Roanoke Rapids) store and drove to this location hoping for better results. We were immediately helped by a super friendly staff.

El
Review №13

Staff is very friendly. Manager went over my options and helped me pick the best tires for my suv. Will be returning for future services :)

Wi
Review №14

Really glad they were open on labor day. Fast friendly service. Thank you

An
Review №15

Angie (the new manager) was really on edge at first when asking if Maya was available when I called in to make an appointment on Saturday (because I am familiar with Maya). But upon picking up my husbands truck on Sunday for 4 Yoko tires, and she realized I didnt mean harm by asking, she was very polite and such a pleasure to talk to :) crockery had our vehicle done and completed within an hour which was amazing!!! New faces dont always mean bad experiences,this girl has got you!!! Thank you angie for such an amazing first time experience with a new manager!! You got this girl!!

jo
Review №16

These guys are awesome! Curt was awesome and I didnt catch the gals name but she was great too. Fast and Friendly I will return

80
Review №17

They put in work‼️Good work check them out

Lo
Review №18

Broke down on 95. Tow company brought me here. Maya fit me in a very busy Saturday and Troy kept me updated on the progress of the repair. Wheel bearing. They could’ve taken advantage of the situation, but they treated me fairly. Back on the road in a few hours. Great staff. Great techs. Great service

Tj
Review №19

Amazing service. Thank you Angie and John for getting my car back on the road

Sl
Review №20

The service was wonderful, technicians were quick overall a great experience Id recommend 10/10

Sh
Review №21

The customer service was Amazing they checked everything on my vehicle and my vehicle is running Absolutely 💯 Thanks to the whole Team

Ch
Review №22

Everyone here was incredibly helpful and super nice. This is the best place to go for an oil change in Rocky Mount! Quick and efficient, especially when you make an appointment. They even went the extra mile and helped give me affordable quotes for an alignment and tires. 10/10 recommend.

Jo
Review №23

Got what I needed for a good price and fast work. In and out just the way I like it.

Ja
Review №24

I was Rocky Mount for a sports tournament, a burning smell was coming from my vehicle. Booked an appointment on line after hours dropped off before hours. Called when opened spoke with the representative explained what was going on. They did a full inspection of the vehicle. Cannot say enough how appreciative I was for the service I received. Would highly recommend.

Da
Review №25

Amazing service. Quick and painless

Ca
Review №26

Went in for tire rotation. Was told needed alignment. Hour &half later said I need parts to aligned rear end. I went to look and question parts and alignment. The mechanic said everything alright. On write up it said I refuse parts. Took SUV to Honda dealer and both front and rea were out. Ask for refund and was told it has to come from corporate office-still waiting for them to call.

Ju
Review №27

This location is very awesome. They actually saved me on some unnecessary expenses. They listened to me when I told them what I thought was wrong with my car. They explained everything to me in detail and was very thorough about it because I was thinking something else was wrong with my car and they were honest and told me it wasnt what I thought it was. They are friendly and I loved the atmosphere. I will continue to go back for services that are needed. Great place for auto services.

To
Review №28

Imagine as a parent you get a call from your daughter who has been driving cross-country. She tells you she has blown a tire and skidded into a ditch somewhere in North Carolina. It is 5pm, it is dark and she needs a tow to a tire store. So lucky for her, she calls Mr. Tire and explains the situation that the tow truck cant get there before closing. No Problem, says Angela, we will have a crew wait for you and get you back an the road tonight. Sure enough, three technicians and Angela did exactly what was promised! They stayed late and took care of the tire and Ashley went happily on her way. We couldnt be more grateful for the kindness they showed.Please, if you are considering buying tires, get them her, these folks are provide the kind of service that deserves your business. Also, the price was fair too.With gratitude, The Gaineys

As
Review №29

Angela E. and Maya W. at this location are phenomenal. They are the example of customer service and satisfaction that I wish all businesses conducted. Since they have joined the Mr. Tire team, it has definitely contributed to me remaining a loyal customer of this company. Fair pricing and taking care of my needs in a timely fashion is what matters most to me as a customer. I will be a repeat customer and Mr. Tire will be my go-to for all preventative maintenance needs. Thank you all!

De
Review №30

Pricey. But prompt service

Fr
Review №31

Exceptionally good service and excellent workmanship, truly knowledgeable about my vehicle records of service.

He
Review №32

Never been more satisfied with service & management!! Troy is outstanding with explaining what is needed and the cost for repairs! I appreciate his honesty and his thorough communication! Definitely will continue to use them!

Jo
Review №33

Great prices on tires. Called me about additional issues they found on my vehicle. I declined their offer for additional repairs! Not sure how I feel about that!!!-Papa-Joe

Er
Review №34

Quick and easy. Very friendly

De
Review №35

Love coming to this Mr. Tire, great customer service and decent wait time

Pa
Review №36

I personally love this place for their professionalism and their niceness. I appreciate the staff and the quick turn around. Whenever i am in town this is where i will stop to get my maintenance. Thank you all so much for everything!

Me
Review №37

Great service! The staff here is really nice and friendly. Took my car here for an oil change and they had me in and out in no time. Went back the next day for an oil change on my work car and they made sure to inform me on everything that was needed to be taken care of in order for my car to stay in good shape. Definitely recommend!!

pa
Review №38

Very helpful and fair prices would recommend

Ra
Review №39

They are very nice, professional and courteous people. Will definitely be back and would recommend their services to people. Thank you so much for the help you all have provided today with our brakes.

Wi
Review №40

Was in there an hour then a lady came after I had been there and got the thing I got but left 20 minutes before me so not happy

Ra
Review №41

Maya was such a great help everyone there was so nice and sweet there services was fast I felt very welcomed I would recommend them too anyone...🙂🙂

ra
Review №42

Experience was professional and fast I have been coming here for almost a year and they take care of all my needs highly recommended.

Jo
Review №43

Angela Ezzell at this location is phenomenal and Also everyone of the mechanics in the back .They have great customer service and satisfaction that I wish all businesses conducted. Since they have joined the Mr. Tire team, it has definitely contributed to me remaining a loyal customer of this company. Fair pricing and taking care of my needs in a timely fashion is what matters most to me as a customer. Thank you all!

Br
Review №44

Excellent and friendly staff. I highly recommend this service center for any vehicle maintenance. I bring all my vehicles here. Keep up the great work

Ka
Review №45

I love it here I got my car fix and it runs even better .They’re so sweet and helpful I recommend

Ge
Review №46

Price almost the same as online retailers. Mr. Tire offers two types of service warranty. The cheaper level seems like enough. Others charge as much, with no warranty, for a basic install. Everyone working with me gave me the impression that they only had my best interest in mind. I highly recommend this MrTire location.

An
Review №47

I set an appointment for 230 one day and around 315 i was still waiting for service. Seems like they have been going downhill lately. I will no longer be using this shop for service.

Ke
Review №48

Awesome! Wont go anywhere else!!

Br
Review №49

I went to Mr. Tire on last week and was experiencing issues with acceleration. Alex (store manager) made it known that he didn’t want me to spend unnecessary money. He made me feel so comfortable. He then explained that I recently brought some bad gas. He treated it and told me to bring it back when it gets to a half of tank. I am so happy that I went to Mr. Tire because some auto shops will take advantage of women. Thank you ALEX and I will definitely be back for my vehicle needs.

Vi
Review №50

I would tell anyone looking for routine service or repairs to go see these awesome folks. I was having the worst day and my car breaking down was just the tip of the iceberg. Angie and Alex worked together and located the part needed to repair my car and Jr even worked through his lunch break to get me back on the road and able to pick my niece up from daycare on time. The whole experience from beginning to end was a pleasure. I was stressed and not at my best when I walked in but Angie assured me right away that my needs were important and that she was going to do all she could to ensure I was able to pick up my niece in time. They all went above and beyond for me and I will never take my car anywhere else. Keep up the good work guys and thank all of you again!!!

wc
Review №51

Great service waited longer than what I thought I should have.

Ch
Review №52

Angela Ezell and Maya White were very nice and courteous. They took care of my car and put up with my husband with ease. Great Service Wonderful Ladies!!!! Thank You So Much

Ji
Review №53

Angela is the only reason I come to this location! She took care of my cars when she was with Precision Tune and when I found out she came to Mr Tire, I always come to her for my vehicle repairs!! She not only cares about my car needs but my well being as well! She’s always made me feel like family!!!

El
Review №54

I had a great experience. The staff was very helpful and knowledgable of exactly what I needed. Angela was the name of the person who helped me the most and she was a joy to be around and helped me get all that I needed for my vehicle. I would recommend Mr.Tire to all my family and friends.

El
Review №55

Got my oil change done super fast and very friendly staff, especially Angela! Made the process a breeze! Definitely recommend !

Ea
Review №56

Great place. Very helpful and showed my what I needed and why.

Ju
Review №57

Wonderful very helpful and curtious. Angela was a pleasure and very informative. Recommended highly

Kr
Review №58

The ladies at the front desk really met all of my expectations as a customer! Looking for a shop that makes you feel like family, I recommend this location all the way

bo
Review №59

Mr tire gave me 1 free tire after I bought 3 saved me some money

jc
Review №60

Troy was great! Love the shop

Je
Review №61

These folks always do exactly what I request and help with other repairs my cars need. I highly recommend Alex and Angela for any repairs you need. I enjoy every visit to this location

St
Review №62

Very friendly and knowledgeable about what I needed done. Didnt have to wait very long. Great service very satisfied.

Jo
Review №63

Love the service. The guys did an awesome job and are very dedicated to get the job done. I will be back no matter how far the drive. 👏🏽👏🏽

Re
Review №64

Great service! Got me in and out quick!

ma
Review №65

I enjoy the new appointment set up! I was in and out for my oil change in 35 minutes!! Alex Angela and Maya are amazing!

VE
Review №66

Maya is incredibly nice! Troy was the best!

SC
Review №67

Customer service was awesome! The team members were friendly and helpful!

Al
Review №68

Called in to make an appointment for an oil change at the 1459 N Wesleyan Blvd Rocky Mount, NC service center. The staff member Alex was very polite and helpful, he even noticed that one of my tires was low on air and inspected/filled the tire. I will definitely return in the future. Great service!

Ta
Review №69

They staff here is really nice! I came in to get one of my tires checked. They worked very quickly and the issue was small, so they didn’t even charge me!

Ch
Review №70

Maya and Angela took care of me and got me in and out quick! Superior service from the team at Mr. Tire on Wesleyan Blvd

Jo
Review №71

I drive all the way here to see Troy. He’s the man and the Mr. Tire team is great and efficient!!

Ma
Review №72

Always get great work and customer service

Ma
Review №73

I made an appointment online today and I waited in the store. After 2 hours, I asked if there was a problem and they answered (in a very rude way) if I had a problem. Of course I had it!! You saw me waiting for 2 hours in front of you, just to let me know that I had 7 cars in front of me. I made and appointment online just to avoid this waiting time. I have never seen such an unprofessional people who don´t care about customers waiting time. They told me they had in the computer my car was a drop off, I could have made a mistake when making the appointment, but you saw me waiting there for 2 hours. What a waste of time!! I had never been ignored this way, looks like I was invisible!!

Re
Review №74

Its always a pleasure visitin this Location ans this mornin they had me in and out in no Time. I Send everyone here

Vi
Review №75

Great service with excellent staff. Prices are very reasonable.

De
Review №76

Great service! There was a mixup with my online appointment and Alex fit both of my cars in with no problem. Highly recommend!

Ha
Review №77

Miss Maya’s exceptional customer service will definitely keep me coming back! I enjoyed my visit to this location!

Ch
Review №78

Will never return. Had a 9 am appointment tech (oil changer) didnt show up till 10:15, and once he arrives finds every excuse not to do scheduled repair( we dont have the right equipment,i cant set caster, your tires are worn). Left went straight to firestone within a hour was out the door with my services completed

Ly
Review №79

Excellent service with smiles!!! The management here made my entire day!!!!! I was able to have my tire instead of repaired, i am so thankful for the knowledgeable employees here

J
Review №80

Friendly service, knowledgeable, and a decent price.

Je
Review №81

Maya and Angela were very helpful and alex assured i didnt have to wait long. I highly recommend coming here for service repairs!!

Ev
Review №82

I would like to thank Mr. Alex Burgess for his excellent concern and excellent customer service. He always takes time to make sure that his customers receive excellent service and are completely satisfied with their repairs, purchases, or car service. I would highly recommend this store to my family and friends. His staff personnel are also friendly and service is timely and top quality.

Fo
Review №83

My experience at Mr.Tire was the greatest. I highly recommend their services to anyone in need.

To
Review №84

Thanks for fit me in. I tried to set up an appointment online but was unable to do so. I needed an oil change and rotate my tires. I waited in the waiting room. They even changed the channel for my daughter to keep her entertained . Thanks for the great customer services. I would recommend this place. If you need tires or any other repairs. Great job team. See you on my next car service needs. 😀

Ha
Review №85

Highly recommend! This is a great place! Mr. Alex Burgess and his team were so friendly, professional and helpful. The prices were great and I will be going back again. Best auto service Ive had!

Ch
Review №86

I had the absolute best experience with this Mr Tire Auto Service location. They were extremely helpful, kind, & courteous. The customer service there is outstanding. Highly recommend them for any of your auto service needs.

Ca
Review №87

Great service! I see Im not the only one who was pleased with Angies help! Thank You so much for everything!

Ne
Review №88

I had a blow out last night went to my regular store was told i had to wait about 4 hours. Called mr. Tire, angela said bring it on we have your tires. If you want to be treated like you matter go to mr. Tire! Excellent prices and out of this world customer care! This my new home for car care! Ask for jr and Angela!!!

Re
Review №89

Excellent and very courteous service. I recommend that you stop here first before going to the other guys.

An
Review №90

Excellent customer service. Quick service. I would recommend highly!

Jr
Review №91

301 north Wesleyan Blvd great service & friendly service department much appreciated.

JP
Review №92

GREAT EXPERIENCE. Went in my car was talkin back n they set her back straight, no more noises! Everything was done at the lowest price around. Thank you to the main guy Alex!

Te
Review №93

Best believe this one of the best mechanics good service fast work don’t hesitate to pass by an get your car check out

Ma
Review №94

Awesome folks. They are professional and nice. They have always been very helpful. I have been to other places that take advantage of women or should I say TRY to take advantage. These folks are down to earth and all have been perfect gentlemen. I recommend these folks.

CH
Review №95

Very friendly and prompt service thank you

ge
Review №96

Had a low tire lite and stopped in. They were professional and very helpful. Took my car into a bay, inspected all four tires, found no leaks or nails, added some air to the low one. Then brought mu car around and told me it was done. No charge. I offered to pay, but was asked to write a review. So I am writing it. Great job, fast, friendly and professional! You cant ask for better service especially for an out of state traveler.

Ti
Review №97

Got there early so I was in and out with my oil change. Pleasant staff today.

S
Review №98

Maya and Alex were so pleasant to do business with this morning! I am not a morning person but their cheery faces just made my day :)

ra
Review №99

Awesome service quick in and out in 30 minutes inspection on 4 company vehicles. I truly recommend this place.

Fo
Review №100

First of all, Brian was the kindest and most respectful person and made sure that my service was quick and very thorough. He was super knowledgeable and I really appreciated the excellent customer service that I received. I will definitely recommend any one go to Mr. Tire to get their vehicle serviced, a trustworthy place and super efficient.

Information
33 Photos
100 Comments
4.7 Rating
  • Address:1459 N Wesleyan Blvd, Rocky Mount, NC 27804, United States
  • Site:https://locations.mrtire.com/nc/rocky-mount/1459-north-wesleyan-blvd-.html
  • Phone:+1 252-220-4391
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:9AM–5PM
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Credit cards:Yes
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