Good knowledgeable people, fixed my issue right away. Good prices, good local business
Nice people that try to translate Information to non technologically savvy customers
I came in one time to install more memory into my laptop at the time and they knew what they were doing. If I ever need to get my computer or laptop fixed again, I am going back to them.
Very reasonable prices and the staff is very knowledgeable.
I was experiencing problems with connecting to the internet. They recommended reinstalling Drivers. Charge $135. That didnt work so they ordered a new NIC card - charge $60 waited 10 days to get it. That didnt work. They recommended changing antenna connecting to NIC card. Then I went online and bought my own USB NIC for $10. Problem solved. I would not recommend this company.
Very pleasant staff, very helpful. Very good customer service.
It started out with my computer not posting so I took it in for them to diagnose the problem. I paid the $75 and they told me it would be a week. 2 weeks later they still had not called me so I went to the store to get a refund and my computer back which they did honor but when they refunded me they did it wrong. They charged me an $75. They did give me a call back and they are fixing their mistake but come on...
Brought my laptop here for a repair to the power button. A few weeks after they returned it, the laptop just stopped turning on, with no light even coming on when it was plugged into the charger. I brought it back and they kept my laptop over the weekend, returning it afterwards saying they didnt do anything, they just tried plugging it in and it miraculously turned on. But since they didnt even bother to look into what they could have damaged the first time, now a month down the line the same issue happened again with it simply not turning on or displaying a charge light. I bring it back and they tell me in a rude tone that since it has been so long since the initial visit, they would have to charge me for a diagnostic. And I should try just taking out the battery, which is impossible on this model of laptop. Thanks for messing my laptop up and not taking responsibility for it.So for all you future people in need of computer repairs, I advise to look into the costs at more reputable places. I think something about this place is untrustworthy, and I kinda think they sabatoge tech in order for customers to keep coming back. Your money and your products are safer some place else.There are even other reviews farther down mentioning that peoples tech had new or more problems after taking it here so Im not the only one.Sure, it could have been something else entirely. I just doubt it. It had never had problems until taking it here for the original simple fix. So despite coming back two months after the original visit, I expect establishments that deal with high value and high necessity items to have some wiggle room when the problem only started occuring after taking it there. The time I spoke with who I am assuming was the owner based off the reply, was the only time the workers here were compassionate and polite. The first time I spoke with the other workers left me uneasy, and the last time left me confused and frustrated. If the workers had the decency that last visit to explain any of what the owner just explained in the reply then maybe I would take back my review. The workers I spoke too didnt even seem to register what I said, he shrugged me off and literally slurred out a response about removing my laptops battery when that isnt even possible with the type of laptop it is. If youre gonna claim to be a business that respects its customers then at least hold the rest of your employees to your own standard. The owner may mean well as you can tell he truly cares since he looked into the situation, but I stand by what I said...his company needs some help
The $75.00 up front fee was credited toward the repairs they did. They were very thorough, pointed out and repaired a few other problems. They patiently answered my questions. Highly recommend this service!
Great service. Took my pc in years ago they fixed my hard drive. Called today to ask about another issue. Very knowledgeable and give options to the consumer.
Great guys. Great service. Fixed my computer.
Excellent service, committed to problem resolution. Wont go anywhere else.
Been going to them for years. Derek and Corby are the best. Go above and beyond for customer support, and any problems or upgrades to your PC.
The staff here are consistently friendly and very helpful. I will always come to DK for my computer needs.
DO NOT BRING YOUR COMPUTER HERE! Had Spyhunter 4 virus, needed removal and brought 4 TB backup to be checked with 10 years of professional photos. Paid $75 fee up front. After no callback, I called: There is no ticket and no notes, Ill have to call a colleague to find what is wrong with it - then, (verbal) Your computer is full of viruses $550. estimate to fix, YOUR BACKUP IS COMPLETELY BROKEN - WE TRIED EVERYTHING BUT IT WONT EVEN OPEN. I went to pick it up and they refused to give me back the backup: No written estimate or notes. Its broken, well keep it in case somebody can do something to open it Gave me hard-sell on new computer. rabbed both and brought them to Computer Recycling. Backup was PERFECT. $100. fixed virus.
Had to take my laptop back after paying them a pretty penny to remove a virus. They disabled the sound and wifi. I figured out the wifi, but my computer continues to take forever to turn on, much longer than when I had the virus.
Super helpful guys who know their biz
Great job, well prepared and knowledgeable.
These guys are great!