Tom has been keeping my families cars on the road for years. Not only does he know what hes doing, hes honest, professional & has integrity. Qualities not often found in a mechanic. Hes straight forward & explains things without talking down to you. Which is appreciated by women & again not easy to find. Thank You Tom for your great work & friendly demeanor!

Great center, knowledgeable personnel.

Calls em like he sees emAlways looking out for the best for his customers

Been bringing vehicles to Tom for the last two years. Awesome guy with a lot of experience, and a very up front demeanor. Ive never felt overcharged, nor have I felt that the work done on my vehicle was rushed in any fashion.If youre reading this review, and youre on the fence about bringing your vehicle here, do it. Hes the best mechanic I have met.

Total Auto saved me Money and a lot of it........Tom was Up Front and Honest and Guaranteed his work. i have taken my tuck there for everything. Before taking my truck to tom i was constantly on the search for a good mechanic. they are few and far between tom is the best hands down. I will never take my truck to another mechanic he has my biz for life.

Honestly the best place to get car service at! I was recommended to total auto repair from a family friend, honest working man, reasonable and took care of me. Highly recommend to anyone that needs work.

Tom is upfront, honest, and detailed about what repairs need to be done. I have been going to him for my car repair needs for our family for some time bow and I wont go anywhere else. His pricing is reasonable and his work is always professional!

Tom has the best auto repair shop in the Palatine area! He is always backed up, but that is the cost of being good... good trustworthy repairs!

I have used Total Auto Repair professionally and personally for our auto repair needs. Tom performs work with the utmost integrity and his pricing is reasonable. We have used him for thousands of dollars worth the work and would not use another mechanic.

Great customer service and speedy repair. Thanks again I would definitely recommend

Tom is the most honest mechanic Ive ever met. Straight forward and no BS. His rates and work are way better than most of the places around.

Tom is great! Personable, knowledgeable and reasonable prices. Since I have taken my car there, I wont go anywhere else. I can trust what Im told.

Shop owner is actively involved in his business and does much of the work his self and isnt going to sell you things you dont need. The prices are fair and the quality of the work far exceeds what youll find at the larger franchise stores employing kids fresh out of school.

Great affordable quality service!

These guys are very reasonable. They dont find new things to screw ya over with, and generally can come up at half the cost of dealers while using dealer parts...They also provided a warrantee on their work, and took care of the issue when the replacement part was defective from the dealer. no extra charge. They even made the dealer send an entire new assembly instead of just the piece that was being replaced... free of charge.Also, they opened my eyes on rotor repair on brakes. for $10 more, you get new rotors instead of cutting the old ones. made a huge difference. I always had mine cut before...

Great service fair pricing wont fix whats not broke straight up guy

Our shop has been dealing with Tom and his crew for years.Tom is an honest upfront guy that wont let you done.

Been there twice. Excellent service and very reasonable prices.

Great, honest guy. Very fair pricing, for quality work.

I have nothing but rave reviews very helpful very knowledgeable staff they explain to you every little detail as if youre taking a class I would take my car there over and over again not only that the prices are much better and some of your franchises they take their time doing the work correctly and efficiently and getting it done in a timely fashion

The owner Tom knows his cars and is an honest straight shooter

Great prices and expert repairs

Awesome

Garbage