If I could give half a star, or less I would. Now, let me note the positives, the employees on the floor are just doing their job. The finance manager, very understanding human being. However, there is very little to no communication between the individuals in this building. Of course, things are over priced, but its expected and we all know why.The Manager of this store should be demoted, trained again, or fired. This person has no idea how to deal with the general public in a manner consistent with what one would expect from a customer service representative and that is exactly what she is, no more, no less. Disrespectful, rude, vindictive, egotistical and downright disregarding of people who demand she cease her efforts.

My boyfriend and I visited this location with the hopes of finding a dining table. Tiffany helped us find a table and then called many other locations to find a full set. She was so helpful! Crissy helped check us out and get the shipping situation sorted. Tiffany was willing to drive to the other location for our table! Both the ladies were very nice and knowledgeable. Furniture is nice too!

Their management is horrible the sales persons are very nice the credit person is very nice the lady that take some payments is very nice the manager is a witch with a broom.

My son works there nice ppl good customer services they will work with you so you can get what you want

Bought my granddaughters a bed with a trundle. Also wanted to buy the mattresses that were on sale, well they didn’t have anymore of those and I was advised to go next door to buy the mattresses where they would be cheaper. Well, they had to order the bed, I asked if they would assemble it upon delivery since it says they do assembly on their site here. I was told “ sure no problem “. They just delivered it to their house, left the boxes on the front porch, told my 17 year old grandson to sign for it and left!!!!!!!! I’m not sure what that extra $70 I paid was for but Never again will I buy another piece of furniture from these people. They will tell you anything to make a sale, but once they get your money it’s pretty much screw you!!!!!!!

Great furniture store! Very kind and courteous! So excited that I got approved for furniture! Will definitely be long time customers! Thank you for everything Farmers!

The staff is great very friendly I would recommend them to anyone

Good place to shop for furniture, thanks Lindsey for your help and your patience

!! Do not purchase anything from here!! We have been waiting 5 months to have our couch fixed. They will not hesitate to call and ask for a payment!

Beware of buying from Farmer’s furniture due to the quality of their furniture and when you purchase a warranty and the furniture doesn’t last they will not replace it. I purchased a red sofa that lasted no time because it peeled and could not get anything done about it until Dale became employed at the Rome location. He was able to get me a replacement with a “new warranty and they sprayed the furniture as well that I HAD TO PAY FOR” it’s not cheap either.. lol why would you make someone think a sofa that’s “similar” to leather needs to be sprayed for spills etc.. “my ignorance “ on that one... well months after having the replacement.. guess what... it looks the same now after peeling and because I refuse to continue paying the remainder of 600.00 which is mostly warranty and spray fees... I’m stuck with junk! Dale is a good man, I do believe! Farmers is horrible.. they DO NOT stand behind their products. Let me tell you.. they will ruin your credit no matter the cost... so if you want junk.. Go to Farmers furniture! Also I bought a small chair that reclines that never would stay back from day one. It would lean back but a 200lb man couldn’t even make it stay back. Go to Rooms to Go... you’ll never be disappointed! Wish I could post pictures of both here for you all to see but I can’t find where you can submit pictures! Not trying to be rude in anyway just hate to see people spend their hard earned money on furniture that won’t last a year.

Furniture is cheaply made, would not recommend this to anyone. Got a bed set barely two months ago, and since there’s hardly any support near the edge of the bed the planks holding it up gave in. Once I’m done paying this trash off, I’m never buying from here again.

Save your money and buy used or get your furniture from a decent place. I bought a livingroom suit from them 2 years ago and it is in horrible condition under normal use. I purchased an (extended) warranty and I was told by the manager that their furniture is only good for 2 yrs. what a joke. Horrible company!!!!

I personally do not have an account with Farmers, and I never will. They have shown me they are extremely lacking in integrity through their collections practices in the Rome location. One of my dear friends has an account and they have harassed her repeatedly by calling 6+ times a day and even going to her place of employment to chastise her in front of her coworkers. She was one month past due. I work in Finance and I am certain this behavior is harassment. If any of you have received the same treatment I urge you to seek legal advise.

Im glad I paid them off.

Excellent service from the Sales associates to the manager. Excellent experience. Will definitely continue to give them my business

My daughter purchased a bed from here and the frame broke on it the next day.. she has been on the phone with these people almost every day going on 2 months. She has yet to speak with a manager. Its always some reason why either they are gone to lunch or they are in a meeting.They keep telling her the parts have been ordered or they are supposed to be in next week. This has been going on over 5 weeks now.

Rome store is horrible. Manager is extremely rude and likes to bully customers. I personally do not have an account there but a family member does. The employees give out her personal information when they call my number asking for her. Very unprofessional.

I went in for the first time yesterday morning and Ken was very knowledgeable and assisted me through the whole process. By the days end, my new furniture was delivered to my home. I couldnt have asked for a better experience.

I’m the process of purchasing a couch and loveseat from them ..I have only made two payments on time way ahead of schedule.. When I set up the agreement with them I purchased insurance on the couch And loveseat ..Three weeks after I got it home and friend now I noticed one side of my couch was deflating so I called set an appointment up with them for them to come out and take pictures of the Couch .. They told me they will be there 1 to 5 at my house so I stayed home called around 5 o’clock no one showed up that day no one gave me a courtesy call like they were supposed to. Went in on 23 August to make my payment which is due the first of every month where to check the status because no one had called me . They told me the pictures haven’t been uploaded and that was a week after they finally showed up moral of the story it’s been two weeks since that last visit to the store and still nothing .. Not the happiest right now once this couch is paid off.. I will never return only 1200 more dollars to go

Nice environment. Ask for Kenneth. He knew exactly what to show when I told him all the things I needed.

The worst they will call about the payments but take their sweet time about fixing the cheap furniture that always break!!!!!!!‼

Great salesman very helpful. Great experience!

The sales people are very friendly and they show you exactly what you ask for. The paper work was done quickly and the furniture is of good quality!

Love this place

Awesome place helpful and friendly associates

Very rude employees and manager will not be doing any business with them agian!!

Its okay I still pay on my payments there.

Do not get furniture here. Terrible

Good peopmmHheopinion

Always pleasant staff

Great place

Love this place

Nice place

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