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Woodstock Furniture & Mattress Outlet
10 Central Plaza, Rome, GA 30161, United States
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Woodstock Furniture & Mattress Outlet
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Ja
Review №1

Sales person was very friendly and they knew all the information about the pieces of furniture that I was searching for. Some of the pieces were a little pricey but well made. They had normal pieces of furniture at a good price and they also carried high end furniture at a pretty decent price. They offered different delivery options and you could pick the day you want it delivered. Also sold a separate warranty which I thought was great. I purchased my piece and am very happy with it. Also they had pieces that I had looked everywhere for an couldnt find. I would buy again.

Ka
Review №2

Quality products. Excellent customer service. Courteous and careful delivery. I am very satisfied with my shopping experience. Angie was patient and helpful as we worked through their extensive inventory trying to find just the right combination for our new living room. Highly recommend Rome Woodstock Furniture and Mattress.

Sa
Review №3

My husband and I went in to shop for furniture a few weeks ago; not looking to buy that day but planning. We worked with Amanda Gaddis who was extremely helpful, and did not try to push anything on us. We went back last night, Amanda helped us again, and we purchased three pieces that we are very excited about. The store is very clean, with a lot of stock. They offer delivery options and customization of some pieces.

Ga
Review №4

Weve had a wonderful experience shopping here. So very helpful and friendly. Jack is the best, looking up things I wanted but, wasnt on the floor. I have a table and chairs thats been delayed,he has kept us informed. We have found our furniture store for keeps. Thank you!

Ja
Review №5

I shopped online for weeks for the Chelsea nightstand and came across Woodstock Furniture and emailed them for a quote. Heather responded first thing the next morning with their price (which was hundreds less then all other sellers), and after a phone call to her, I was able to purchase the nightstand with much ease. Process was amazing and customer service was phenomenal!! I even reached out to Heather about another nightstand I was interested in. She was truly helpful and I will definitely purchase from Woodstock Furniture again!!

ke
Review №6

Unbelievable customer service!! Great communication and transaction! Showroom was excellent quality! We will definitely be back!

w
Review №7

Good selection and local… The consultants and floor sales staff is helpful and attentive.

Ty
Review №8

It was a very friendly environment. The employees were not pushy or persistent and I liked that asked if we needed anything or was looking for something specific. Then gave us our space to browse. Wonderful staffing! Great items and fair prices. Would recommend to anyone.

Vi
Review №9

I have never purchased furniture online before but Woodstock Furniture made the whole process easy. Jared responded by text and answered all my questions, emailed me the invoice which was then signed online and the hardest part of the whole process was waiting 3 weeks for the new furniture to arrive when you’re excited about your new purchase. Delivery came and they set it all up and confirmed I was satisfied before they left. Then Jared followed up with a phone call to check on my satisfaction. Very satisfied customer.

Ji
Review №10

Amanda from the Rome location was great! She reached out via email to assist me as I was having trouble locating a certain piece of furniture online. I emailed her the photo I had of the furniture and in no time she was able to let me know the price, where I could pick it up and how many were in stock. We were able to keep in touch via text and email and picked up the piece the next day! She even made sure to take all my information over the phone so we could drive straight to pick up the piece rather than stop by the store first. Great experience!

Br
Review №11

This was a great experience! We were greeted as we walked in with such polite professionalism, but they did NOT hover as we walked through looking at the large selection they offered in sectional sofas. We made our selection and the process was so easy as they were extremely informative to what they had in stock and all other questions we had! Bought our sofa and picked it up the same day at their distribution location. All around great experience!!!

Ja
Review №12

Very helpful and attentive. We have shoppes there multiple times and always leave happy.

To
Review №13

Amanda is Great to work with. Very professional service and helpful staff!

Ki
Review №14

We had already visited several other furniture stores in and around the area and came here as a last resort. We should have came here first! Staff was great and very informative! We bought an awesome iron bed and matching dresser!

Vi
Review №15

Woodstock team was amazing! Angie was wonderful in helping us choose the perfect LR suit for us. She is knowledgeable, kind and has a wonderful personality. We will be back!!

Sh
Review №16

Great experience at the Rome store! Angie was great, she answered any questions I had and allowed me to browse without hovering! I loved working with her! Delivery was great too!

Ro
Review №17

Angie was very helpful and kept me up to date on back orders. Actually got my back order sooner than expected. Pricing is very reasonable. delivery was quick and efficient also. Delivery men were friendly. Will definitely shop there again.

Le
Review №18

Fabulous service, selection and good prices!

Ka
Review №19

The staff is very friendly and helpful! They go over and beyond to find you anything you are looking for . The delivery guys were so nice and very fast and left everything spotless. I would highly recommend them from start to finish!

Ke
Review №20

Great sales and administrative staff!!! Love their furniture, and their fairly affordable pricing!! Got incredible deal on floor sample cream color nightstand with 3 deep drawers!! Very highly recommend!

Ap
Review №21

I believe with the amount I spent, the deliver fee should be waived like my last purchase. And one item I will have to go to store and get because it wasn’t in stock. Thought they would have waited for it to come in and deliver and assemble since I paid for delivery and set up.

Gl
Review №22

A big thank you to Amanda for helping me pick out the perfect new living room set! She spent a lot of time helping me find just the right pieces!

Ma
Review №23

Angie was very helpful and a pleasure to work with! She made my experience seamless and would definitely buy there again and would recommend Angie to any furniture buyer!

Sh
Review №24

We are frustrated that over 2 months later, we still don’t have our furniture. We were not told this at the time of purchase. When my wife called, the salesperson tried to say the middle of May was what was stated in the beginning. That was not true. We wrote down the dates we were told the day we purchased. I understand there are a lot of delays due to COVID. We are going on 3 months now. That is a little much. We probably won’t buy from them again.

Al
Review №25

Well stocked, knowledgeable and reasonably priced; furniture shopping and the resulting purchase s wer a pleasure.

Mi
Review №26

We worked with Amanda and she was so responsive and helpful!!! Couldn’t have asked for a better, easier experience! So glad to now have Amanda as a resource! She will definitely be our go to person for future purchases!!

Gr
Review №27

Went to Woodstock Furniture Outlet in Rome to find a recliner-sofa for TV room. There we met Angie, who was great, and helped us with all our questions. Purchase and delivery went smooth as silk ! Fantastic experience and will go back for sure !

Mi
Review №28

We purchased a love seat from Gail and she is great !! We had trouble with love seat and after seeing that the replacement part was going to take over a month to come in, Gail got us a brand new love seat.Also, the delivery guys are awesome! They are very friendly and most helpful!

Je
Review №29

Angie was wonderful to work with. So friendly and helpful.

De
Review №30

The store rep in Rome Ga. that assisted us her name was Tiffany Butler, her customer service skills were awesome. She answered all of our questions we did purchase a king.bedroom group.

Ju
Review №31

I’m sure we’ll be very happy with our purchase ! Thank you!!

Ja
Review №32

Angie was a pleasure to work with. She answered all our questions. It was a great experience!

Ka
Review №33

Great prices and big selections. Friendly people. Delivery was quick.

Co
Review №34

Great customer service and great selection of furniture.

Ro
Review №35

We love shopping at Woodstock Furniture Outlet. Our sales person was very knowledgeable and helpful when our initial order didnt ship due to Covid. Thank you Gail P.

Te
Review №36

Angie was awesome! She was very concerned about finding me exactly what I wanted and very professional too! I felt as though she was a member of my family!

Br
Review №37

Great choices, wonderful atmosphere & amazing service.

Be
Review №38

I texted this week and spoke to Amanda and the rest is history. She made it so simple as I knew what I wanted and I bought a bachelor chest and will be delivered. Thanks for a great experience.

da
Review №39

Out of town visiting daughtor. Had an electrical issue with recliner purchased at Woodstock Furniture and mattress. I contacted Gina at their warehouse who went out of her way to find the proper cord needed to fix the recliner.That is the type of service that will sell Woodstock Furniture over and over again!Great job Gina and thanks again !!Dan

Na
Review №40

I reached out to Amanda about a chest and she was so helpful. Always kept me in the loop. Originally I was suppose to receive the chest in mid-January but it arrived in mid-December. I totally recommend this place!!

Sa
Review №41

I bought 1 room since August and they still havent delivered me, they gave me a date for October, in October they tell me that for November and now that I went to ask they tell me that for December, I had better decide to cancel and they didnt even try to see if I liked another model, or one that will arrive faster, or at least an apology for the delay.

Me
Review №42

Once again, Gail Poole comes through. I bought two reclining loveseats and an adjustable base, bed frame and mattress. Gail took care of me from the time I walked through the door. She took the stress out of shopping for what i needed, guided me to what i wanted, through the credit application and my order was delivered and installed in a timely manner. Thank you for your attention to detail and your exemplary customer service!

Am
Review №43

Woodstock has a great selection of beautiful furniture pieces. The prices are very reasonable and the staff are very helpful and knowledgeable.

Be
Review №44

Excellent service in the store. Order, payment, delivery set up easy. Delivery was able to be made sooner than expected. Arrived early morning which I liked, so not to be waiting around all day. Love, love my couch and chair. Great quality! Would recommend!

To
Review №45

Stopped by the Rome location to check out some bookcases. Richard was great to work with. He was knowledgeable about the pieces and explained the process of ordering and delivery thoroughly. From start to finish, the whole staff we had interaction with was helpful and courteous.

Jo
Review №46

Great selections. Friendly staff. Easy on easier off location. In House repair experts, ready to dispatch to meet ur needs.

Vi
Review №47

Great staff

Co
Review №48

I love Woodstock furniture!!! The service is awesome!!! I was called the day before my furniture arrived and given an estimate of when they would arrive and then delivery day they called me 10 minutes before arriving. The delivery guys were great and did a wonderful job! I love my new sofa and table, great quality!!! Oh yeah, I love my salesperson Gayle from the Rome store, she is an excellent salesperson and goes far and beyond what I’m sure she’s required to help her customers!!! I bought a mattress there a couple of years ago and now this purchase and I’ll be back for my furniture needs!! Thanks Woodstock!❤️

Jo
Review №49

Awesome service and ACTUAL live person to help you. Exceeded my demanding expectations

Ge
Review №50

Prices too high on some of there bedding. Although they have a good variety of different furniture. Associates are a litle pushy also.

Kr
Review №51

We had a wonderful buying experience at Woodstock Furniture & Mattress Outlet! Angie helped us find the perfect pieces for our space and and very patient with us. Salespeople were all helpful and pleasant- not overbearing. They have a wonderful selection of all different types of furniture from very affordable to higher end pieces. We felt their prices were super competitive and reasonable. We would definitely recommend visiting and trying them out!

Je
Review №52

I went in on 6/18 looking for a new leather living room set. I had previously purchased my bed from the one in Woodstock. I was in there for around 15 minutes and was ignored by everyone. They fell over themselves to help the older lady that walked in 10 feet ahead of me. There were still several at the desk and some in the back talking. Just because I’m in my 30s does not mean I do not need a salesperson like the lady that was 70+. I will shop elsewhere.

Ma
Review №53

This was our first time checking out Woodstock Furniture and we will definitely be back. The services was great and everything from asking questions to making a purchase was smooth and easy. We didn’t feel pressured at all and there were plenty of options for purchasing what we were looking for. Definitely recommend.

Ch
Review №54

My favorite place to buy beautiful furniture and decor. The prices are much better than the majority of stores around especially for the quality one is getting. I like the special ordering design department best. Made in USA items. The staff is extremely helpful and not intrusive.

He
Review №55

My brother and I were in your store July 4 for at least 20 minutes nobody ask if they could help us not even an hello. We preferred to purchase our furniture from Woodstock furniture and have been a customer Since 99. We even found the sofa we wanted to buy. Not worth the experience

jo
Review №56

Nice selection of furniture and the service provided was excellent

Sh
Review №57

I visited Woodstock Furniture & Mattress doing some comparison pricing. Their prices couldnt be beat for the bedroom outfit I purchased. Also, Jack, the salesperson, was very helpful and polite. He was not a pushy salesperson and when I just wanna look, I appreciate that. He gave me a good deal on all 3 pieces I purchased. I was recommended by my brother in law to check them out. Good choice! I will recommend them to others!

As
Review №58

Amanda was incredibly helpful with ordering the items we wanted and keeping us updating on the shipping! We are customers for life!

St
Review №59

Woodstock Furniture Outlet is the best place to buy great furniture and beautiful accessories for your home. I love the no pressure shopping experience that I had with my salesperson Gayle (Rome Ga,) she let us look around without hovering but checked in with us when we had questions. With no credit check approval and discounts on already great prices you can’t go wrong with this one stop shopping experience!

Je
Review №60

I Love Woodstock Furniture and Richard!! I can’t thank them enough!! Our living room needed a complete makeover & Richard helped me to transform it into a modern, beautiful room, that we can use & enjoy!!This was no easy job, as our living room is very odd shaped. I needed a professional, and in all honestly, I didn’t expect to find it at Woodstock Furniture, but I was wrong! Richard took my sketch and his measuring tape and designed a room we love!

Ja
Review №61

A great place to buy your furniture. Gail was such a help. All the people are friendly and treat you great.

Ke
Review №62

Jack at the Rome location was extremely patient and helpful in assisting me with my custom sofa selection. He was instrumental in making sure the fabric selection was stocked and that delivery was within my tight time frame by continually checking with the factory and keeping me updated. I absolutely love my new couch and I am grateful to all staff and delivery crew who made the experience flawless.

Ri
Review №63

Jack is very professional and very helpful to make a decision on your fabric & furniture. I would definitely recommend Woodstock. Everyone in the Rome store is very friendly.

Ja
Review №64

This was my first visit to the store there was such a wide selection to choose from the staff was very helpful especially Mr. Richard. Once I received my furniture I was so pleased.

Ch
Review №65

Mrs. Angie Dickens at Woodstock is the sweetest. She helped us through the entire process and explained everything. I am super happy. Ask for Angie, she is the BEST!

Jo
Review №66

I’m very disappointed in my first visit to the Rome location. We have done business with the location in Woodstock for years and have always had good service. I was walking around for 10-15 minutes looking for a recliner and was ignored by every salesperson in the store (several were standing around chatting). I didn’t even get acknowledgement from the lady sitting at the customer service desk when I told her, “Have a nice day.” I’ll take my business elsewhere.

De
Review №67

Woodstock has a great selection of furniture with great prices! The staff isnt overbearing, they are there when you need them to answer questions. Very helpful, will shop there again.

Ru
Review №68

We recently bought a glider recliner for my husband. He sat in many different chairs before deciding on the perfect one! Jack Swann was so patient and helpful. Woodstock delivered right on time, and the installation was done professionally and without mess. Im impressed and will shop at Woodstock Outlet again.

As
Review №69

Great selection... Great prices. Got free delivery. But, the delivery guys told me they could have sprayed fabric protection on at the warehouse. Instead, my mother had to do it as I was in bed with a kidney infection, trying to keep down antibiotics. She sprayed it outside and had all windows open with fans blowing out and an air purifier running. I paid over $60 for 3 cans at the store, even mentioning to our sales lady that I did not want to spray chemicals around my kids. Not sure why she didnt mention this but it ticked me off, especially since it smelled like cockroach spray! Even with the bedroom door shut and a towel against the bottom.

Co
Review №70

Bought a new Tempurpedic “cool” mattress and adjustable bed frame. Gail was most helpful in helping me choose the bed that was right for me and answered my many questions. Delivery was fast and the guys did an excellent job.

De
Review №71

Great job thanks

Bi
Review №72

Gail Poole helped me find the right life recliner for my Mother. Gail was very pleasant, not pushy at all. I found the same chair at another store and Gail was able to price match for the lower price I found.

Da
Review №73

Great customer service..(Angie Dickens)

Br
Review №74

Great selection and help when we needed it!

de
Review №75

Both our sales people and the delivery guys were great. This is the second time we’ve made purchases from Woodstock and we’ve been happy with our purchases!

Hg
Review №76

Always a pleasure shopping at Woodstock. Each visit is always met with a helpful, attentive, and smiling face. The quality of both furniture and customer service is outstanding. Will continue to shop here.

Jo
Review №77

Angie D has always been great in helping me decide on what works best for us- she is very patient in helping us put different pieces together. She knows my style and budget. She goes above to help me find what I am looking for!

Au
Review №78

I have been going to the Woodstock Furniture Outlet in Acworth for a few years now and have always been impressed with their wide selection of furniture, mattress and decor, but what has always impressed me the most has been their awesome customer service. From the sales people to the cashiers, everyone is super friendly and eager to help - which isnt always as easy to find as it should be. I love seeing local retailers expanding, cant wait to get up to Rome!

Jo
Review №79

First time buying here, sales person Angie Dickens was very attentive but allowed me time to brows by myself . She returned to help with my perchance. I have my eye on some other pieces so I will be back. Thank you Angie Dickens for seeing to my needs.

De
Review №80

Staff was super friendly, very knowledgeable. I went in to get a mattress and they knew the answers to any question I had. I also got a gift certificate! Jack was great. Very personable, and nice. I reccomend this place if you want to buy furniture. Its where I will be going for all of mine from now on.

Ch
Review №81

Go see Jack Swan in Rome Ga! He is the best! He helped us find exactly what we needed. The delivery service with Woodstock Furniture Outlet is top notch! Great experience!

Sh
Review №82

Thank you Richard Wofford for assisting me in the purchase of home furnishings.Richard was a pleasure to work with and very helpful and informative.I look forward to future business with him, and referring him as a trusted source to my friends.

Ro
Review №83

Love working with Richard...he always has just the right pieces in mind. Very pleased with quality of my purchases.

Ma
Review №84

Great sales experience. Entire staff was very accommodating to insure we got exactly what we wanted. A big thank you to Gail & entire staff at Woodstock Furniture Outlet in Rome, GA.

Sa
Review №85

We love Woodstock Furniture, so happy they came to Rome last year. Friendl-attentive staff, great customer service and quality furniture. Five stars!

Da
Review №86

Great place stop in good selection of Home needs

Ma
Review №87

Found exactly what we had been looking for, Gail was friendly and knowledgeable, and were getting furniture next-day!

Jo
Review №88

This is a really nice store it has really nice items in it you better have your wallet ready when you go in there.

Mi
Review №89

Finally got to tour the Rome store & I love it! They have a great selection of stylish furniture & decor plus the prices are competitive too!My new favorite place!!!

ka
Review №90

Really nice furniture a little pricey only if u have the money for it but theres nothing with looking

Do
Review №91

Sales person was very good. Had a good selection of what I was looking for.

Sa
Review №92

Very good experience from the moment we walked in. Jack was great to work with, very genuine & helpful from the beginning!

Ka
Review №93

Going back soon to buy my new bedroom suit and new mattresses! I cant wait!

Ti
Review №94

We were greeted with great customer service and Jack was knowledgeable and very nice. We will be back to purchase more things.

Ja
Review №95

Excellent service! Ask for Richard he’s so patient and helpful.

Ke
Review №96

Richard was awesome! Helped my husband and I with everything we needed and made the process very quick and easy!

Ma
Review №97

We are so lucky to have Woodstock Furniture in Rome! Everyone needs to go shop the amazing prices and finance with their amazing company Acima, they financed me for 90 days and it only cost $40 total!

Mi
Review №98

Great choices, good prices and they are always helpful!

Le
Review №99

Great place to buy furniture or accessories. See Richard Wofford. He will fix you up!

Jo
Review №100

Great selection awesome deals and everything was answered and all things explained

Information
100 Photos
100 Comments
4.4 Rating
  • Address:10 Central Plaza, Rome, GA 30161, United States
  • Site:https://woodstockoutlet.com/locations-rome-ga
  • Phone:+1 706-844-1254
Categories
  • Furniture store
  • Mattress store
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:Closed
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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