The worst customer service I have ever experienced in the medical field.First of all, we had a terrible experience from the start. I had a 2-week-old baby that needed oxygen, and Apria told me that they would leave the oxygen on my front porch and give me a consult over the phone. They also caused our hospital stay to be extended for 2 days because they wouldnt deliver equipment on time.Two years later, I am getting calls about unpaid bills. I received a letter in the mail stating I had a bill for $90, then I got 3-4 calls stating I owe $120 and $131. The inconsistency is alarming. I called and explained that I have not had equipment for two years and they stated that it was an Apria error and the balance would be removed. I am still getting calls a week later that the balance is still there. I would hate to get an attorney involved over a $120 bill, but I am very close to having to do that.

Absolutely one of the worst companies I have ever dealt with! Stay far away from this company! They never will give you a copy of your contract or tell you how much you owe! They just charge your account and rarely on the same date or amount! I called locally the lady who answered said I would need to talk to the DM to inquire about what I owed, they will never give you the amount you owe! I called on a Wednesday and was told that the DM would return my call on Friday or Monday. She never did! Ive called three times!

Everything is great with the local offices.My only complaint is their billing. No visibility to pending balances until you get a bill in the mail over a year later. They are the worst!

Theyve always been more than helpful and fast for me.

They are great!!! When my insurance denied me they got right on top of it to find out was going on.

It is December, I got my cpap in September. Numerous calls to replace my mask, the original is messed up, leaks, I been passed around, ignored, last week I finally got one ordered, and he sent the wrong one. Now, no one is there that can actually help.

Sweet people always there to help if u need it