I have been using this local Rowlett shop for several years to service and maintain my truck. They have always performed the services on time and at a fair price. And also delivered my truck back to me in the same condition I left it. I would not hesitate to recommend them to my friends.
These guys are my hero! Super busy day and all auto shops had a 5.5 hour wait time! These guys got me in and done quick fast and in a hurry with amazing prices! Highly recommend!
Always excellent and affordable service. They keep you well informed.
Spoke to Chase. $290 to diagnose a 2003 Infiniti and the dealer charges $120. Not to mention he said the job would cost anywhere between $600 and $3500. I hope the rating goes down and people see this review. One of the biggest scam artist Ive seen in my life. Do not pay prices like this people. All I needed was my key reprogrammed.
This place has excellent service, the techs and manager are knowledgeable, and they dont gouge you on the prices. Everyone I talk to about the work I get done here, and prices, always tells me I got a great deal.
Awesome people who run this shop. Always shoot straight with you and do great work. My definite go to for any repairs!
Absolutely love this place. Super friendly, knowledgeable,and interesting staff.Will only take my vehicles here now.Great customer service.Fair pricing.
Fantastic shop, I go to Creekside for any vehicle issues as well as my routine vehicle maintenance. Very professional and respectful staff. They offer payment plans as well as a military discount.
Needed diagnostic on check engine light. They got to the source of the problem and got me out in a hour 😀
Terrible costumer service. They give you a bad diagnosis to charge more... Then you take it somewhere else and there is no such issue. Scammers and thieves.
Always great prompt, friendly service. Shoot you straight and always have recommendations to help your vehicle performance. what more could you ask for.
Every time I’ve come here to get my car fixed I’ve always had excellent experiences with them and very respectful service. Never had any issues and have always been honest with me and fixed any of my automotive needs. Amazing service highly recommend
Chuck and his team were great! They took care of my Subaru when another shop couldnt. Their prices were reasonable and I will definitely return.
Someone attempted to steal our vehicle and damaged the ignition housing. Creekside Automotive made the whole ordeal so much less stressful. They were fast (we had our vehicle the next day), and significantly more affordable than anyone else around. I am so appreciative of their quick and honest work.
Chuck is great and the rest of the guys are awesome. They take care of my business every time I come in.
Creekside Automotive.. those are my guys! Chuck, Chase and gang.. great, honest, down to earth guys who do business successfully through good work and integrity. My best kept secret in auto is out!
Best place by far. Had taken my truck to 2 dealerships prior and neither could tell me what was wrong. Creekside figured it out in a hour or less. Highly recommend this place for fast diagnosis and repair. Will not take my truck anywhere else.
This is the best shop in the area by a long shot. I cant rave enough. I have never trusted anyone with my vehicles until I met with Chuck. He was extremely upfront with me about exactly what my car needed and what it didnt need. The price was awesome and the service even better! They have a customer for life.
Just found these guys and I appreciate their honesty. Being a female, its hard to find a reliable mechanic.
Great work
The BEST shop Ive ever worked with. Chuck is salt of the Earth. Ive lived in Rowlett for over 20 years and Creekside is hands down the best out there. They are fast, affordable and deliver quality work. You wont get ripped off by this shop. They will always have my familys business.
Good work
Wanted to add an update ... Creekside continues to be the best automotive repair experience one could ever hope for. (3/8/19) . Whether its scheduled work or walk-in emergency you always quality service, honest and fair pricing, and high quality work!My experiences with Creekside Automotive have been stellar. Alternator, brakes, air conditioning, etc. Communication is excellent, work is first rate, estimates are accurate and everything is done right. I highly recommend !!
Chuck was highly recommended by google so i took a chance. He did an awesome job on my new engine and on my ignition switch. He was able to give a reasonable price.
10/10 best customer service. Fast service. Chuck is very friendly, he has all the answers to leave you a satisfied customer. Definately recommend this place!
This is the best autoshop for miles around. The guys here really talk the time to check, explqin and fix my car right. Id rather visit the Jedi at Creekside then ask my ex to take a look!
They are nice people but they have no enough knowledge about what they do. Unfortunately this was my sad experience with them.
Chuck reprogrammed my dodge and got all the lights off and working properly actually stayed late because i live so far out thanks again
These guys are great. Owner is fair, does great work. This is a mechanic you can trust.
Very friendly and professional service. They remember your name, your specific car issues, and greet you with a smile! I was having issues with my Kia Soul (hopefully, all those issues are behind me) and will certainly be back if needed.
I had a very good experience here. Windshield replacement and tire patch. I plan to come back for future needs.
Feeling very guilty sent my daughter here I was unaware that ownership had changed. My teen daughter went there three times with the same problem, she has spent $1291.27 with no solution. Each time she went in because her brakes would lock up while she was driving. Having to go to a new mechanic, hopefully we will have a solution.
My father had been a regular customer at Creekside Automotive for maintenance and repair needs. On his last visit he met the new management at Creekside Automotive to get his driver side door checked since it wont open. The new management recommended door trim parts replacement for over $450. My father told them he could not afford $450 or more at the time. They told him they can repair the door for $185 without part replacement. He agreed to have the door repair for $185. Creekside Automotive could not repair the door and charged him $185. Creekside Automotive refused to refund the money and told my father to return the same day. My father went back but they couldnt repair the door the second time. They refused to refund and told him that he would have to replace the door parts for the door to open. Creekside Automotive knew they could not repair the door but wanted to make a quick $185 and now want my father to take the vehicle back so they can charge for door part replacement. It is unfortunate that the new management at Creekside Automotive knowingly made misleading statements about the need for parts, replacement and repair service.RE: Response from the ownerWe wanted the refund because Creekside Automotive couldn’t do the job twice which does not instill confidence that they can do the job the third time. Creekside Automotive charged $185 to fix the door which they failed to fix. There was no balance remaining after my father paid $185 in full to Creekside Automotive which is another example of misrepresentation after knowingly making misleading statements about the need for parts, replacement and repair service which doesn’t sound like a good business. Why would anyone pay your business to just open the door and not fix the door? A good business offers to fix the problem and honor the six month guarantee it claims and not slip in “balance remaining” after being paid in full. A good business does not commit to repair jobs they don’t have the ability to complete.
Got my breaks done here. They finished the front two in under two hours and they are reasonably priced. My mom has been going here for years.
We started bringing our vehicles to Creekside 9 years ago and wold not even consider going anywhere else!Gary and his staff are honest and forthcoming with us. The not only make sure our vehicles are fixed right the first time, they also watch over them and tell us if there is anything else that needs attention.... no piling on services... just honesty and sincerity.their prices are pretty much better than any others when we have checked... always go back to Gary and the crew!
Chuck was a wonderful person that takes care of his customers. We appreciated his honesty and benefit to veterans.
I took my 2014 Ford F150 to another highly recommended auto shop here in Rowlett and got a quote for work. After I got my highly overpriced quote I called Creekside and spoke to Chuck (great guy). He gave me a quote over the phone for what I asked for and it was HALF of the other shops price. I took my truck in, Chuck went over what I had asked for and realized most of it I did not need. We discussed my options and I still walked out paying less and getting extra work on something I had not planned on doing. My point is this, Chuck will give you great work at a fair price. He is honest about what you do and do NOT need. He does not over sell extras and provides a great service..Highly recommend you see him for you auto repair needs !
Great place great guys great price
Highly recommended shop. Will definitely come back.
Chuck is an awesome person, every time I talk to him he makes sure I understand whats going on, thanks for the great service
On time, friendly staff. Good work.
Chuck is knowledgeable and his guys know their stuff too. Chuck always has a cup of hot ChaI available.
Always does a great job!
Best auto ship in the DFW
Easy to work with explains things well.
Awesome knowledge about my older model vehicle.
Its hard to find places I can really trust, & afford for car repair & general maintenance, but this place has been one for years.
Great service and honest assessments. Chuck is the man!
Excellent customer service
Expensive
Awesome service!
Good Service