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Lewis Complete Auto Repair
5110 Grisham Dr, Rowlett, TX 75088, United States
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Lewis Complete Auto Repair
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co
Review №1

They did a substantial amount of work on our older vehicle. The communication and considerate treatment we received has validated the trust and decision that we have found our service provider for future automotive work on our vehicles. We appreciate the door-to-door assistance that we, as senior citizens often require. Thank you!

Ro
Review №2

They worked on my 1966 F100 . Did a great job . Will definitely use again !

Ra
Review №3

Lewis Auto in Rowlett is one of the most honest mechanic shop Ive ever dealt with. The knowledge base of the mechanics is amazing! Very reasonable rates as well. If you want an honest, dependable and knowledgeable mechanic shop to keep your car on the road then they are the place to go! Thank you to everyone at the shop.

Je
Review №4

Have been customers over 10 years now Only! Only mechanic we use! Trustworthy and honest!.

Ga
Review №5

They rebuilt the transmission on our 94 Chevy pickup.Great job, great guys, trustworthy and good price.

St
Review №6

Had my Dodge Nitro brought in for suspension issues. These guys did a great job. Clear communication, great work, very trustworthy. Couldnt ask for more. Great job guys, Big thanks!

Jo
Review №7

Oscar was straight forward and honest. Will definitely use him again.

To
Review №8

Weve been using Lewis Complete for around 6 or 7 years now on an old Ford Expedition. Shawn and the entire crew there has been really good to work with. To date, they have been honest and there work has been very reliable. Parts and labor are not always something we like to see on a bill but they have always been transparent and conservative on their labor time. Shawn is always positive, up beat, and patient with a lot of my questions. Customer service is a high priority for them which means that they work hard to establish your trust. Very good group to work with and you can count on them!

Ma
Review №9

These guys are a diamond in the rough. I havent had to have any auto work done in a while but my wifes GMC Acadia broke down. The last place I used had shut down so I didnt know where to go. These guys came recommended from an Police Officer in Rowlett so I figured I would try them out. I spoke to Shawn the entire way through the process. He kept me updated the whole time and even advised me on what to do to have my wifes car towed from the side of the highway to their shop. He made me feel at ease throughout the whole process. When he assessed the problem he told me what needed to be done and the cost. He had an opportunity to take advantage of me but didnt. He told me that after the first repair was complete, there could be more based on what the computer code was coming back with. I agreed to have whatever is needed done. After the first repair, that took care of all issues and there wasnt anymore that needed to be done so the first price he gave me was the final price. Very honest and admirable. You guys who have been taken advantage of in the past know thats not always the case.They also completed the work in 1 day but he didnt like how the engine was idling so he kept there to make sure it adjusted correctly. Above and beyond service.I will definitely return here for all my auto needs and recommend them to anyone. Good job Shawn and team and thank you!

Na
Review №10

My husband found this place and these guys are great! They take the time to help every customer and explain their recommendations. The oil change prices are reasonable as well. Definitely a repeat customer!

Ni
Review №11

Reliable, trustworthy, friendly service. I have used them multiple times. I definitely recommend

Tr
Review №12

Very friendly. Courteous and professional. They were happy to explain diagnostics and go over options and possibilities. I will definitely be using them on a regular basis.

Ki
Review №13

Was refferes to them and they were great i wouild recommend them very nice and my car was done when they said it was going to use them again

Ji
Review №14

A good place to do business. The staff is great and they do an excellent job. I will use them again and will recommend to anyone who needs a job well done.

Je
Review №15

Excellent work saving my 7.3 diesel when the injector cup broke and coolant got pumped into the fuel system.

El
Review №16

Thank you Guys! Shawn has great customer service!I had trouble with my charger and they got it fixed. Thanks, we will be coming to them from now on

Ka
Review №17

I want to thank the team over at Lewis, you all did a great job on fixing my truck and it’s greatly appreciated!

Bi
Review №18

This company has, for years, consistently provided my family with superior service at reasonable prices. They go out or their way to make the service experience memorable.

Al
Review №19

I took my car in to get my A/C looked at. They were very friendly and seemed knowledgeable when explaining what the problems were. Apparently the wire that was hooked up to the compressor was the wrong one and had melted parts of the system. They gave me a quote on how much it would cost to fix it ($1100 to fix the whole unit) but I didnt have the money so I had to try and suck it up and deal with the heat. To keep from damaging the system more, they zip-tied the wire out of the way. I finally couldnt stand no having A/C anymore and decided I would have another mechanic look at it before I take it back in, just to make sure Im getting a good deal. This other mechanic found the real problem. The controller on the dashboard wasnt connecting properly, and the rest of the unit was perfectly fine. The wire was the only part that had been burned and he said the reason for that was because the wire must have touched a hot part of the engine when it was taken out. I ended up paying only $150 to get my A/C working again. So not only did Lewis Auto Repair not figure out what was wrong, but they tried charging me a ridiculous amount of money for parts that I didnt need. Im so happy I went somewhere else instead of spending all that money on something that wouldnt have fixed the problem. Again, they were really nice people, but I dont think Ill be coming back here again.

Te
Review №20

Wow! This is the place to go for your auto repairs. They are honest and do really great work. I have taken both of our vehicles here more than once and have never been disappointed

Sa
Review №21

Great work, but they were better back when nobody knew who they were. I think theyve gotten so popular that they cant keep up with the demand.Im happy for them and their business, but again, the service isnt as good or as timely as it used to be. Still great, though.

Je
Review №22

Shawn at Lewis is the best! He understands how important communication is and does it fantastically! I trust him with our entire fleet! (Just not at the same time, please)

Da
Review №23

Used this place for my entire 6 years in DFW. Really friendly, great service that you can trust. Always felt completely taken care of with them. Excellent shop.

Sa
Review №24

I love this shop! They are always honest, thoroughly explain the issue, are on time and honor their warranties. For me its a plus that they are also Toyota certified.

Pi
Review №25

Totally recommended for auto repair. My car is very old (2001 Saturn L200).They keep the car running. I am almost 80 and dont wish purchase another car.

Ch
Review №26

They saved my car. And they saved me money. Very pleased with my service.

Br
Review №27

If you go here for work, don’t look into Shawn’s eyes, once you’ve done that there’s no turning back and you’ll end up paying for whatever he sells you.Highly recommend, especially just to look at Shawn. Well worth it.

Ta
Review №28

I was having some issues with my car and came in to get it looked at . Everyone at the shop was so caring and took my issue with top priority and made sure everything was handled in a professional and efficient way

Fr
Review №29

Took my van Im for alignment after getting new tires, excellent customer service, work was done in less than 2 hours and that included installing camber bolt kit on both sides. 2 other shops in area wanted more than twice the amount I paid here. My van drives perfect and I will definitely recommend this shop and I will definitely be back for any other repairs.

Ma
Review №30

Very nice people! They take good care of me and my vehicle.

Je
Review №31

Great family-owned mechanic that can help with a variety of car issues

Ap
Review №32

This is my third visit with my Saturn Sky Redline Turbo-edition coupe. They found and repaired a blown head-gasket and warped head that three other shops did not or could not. Theyve done my brakes, and oil changes and fixed an air leak in the turbo. They are reasonably priced, extremely professional, and do exemplary work. The parts for my car are getting hard to find, but they manage every time! Im thrilled to have found them!

Da
Review №33

Awesome customer service from Shawn and Jason, thus makes my second time this month to use there shop this time install New rear leaf springs done I a little over three hours and price was in line with competitive shops. Ive lived in Rowlett and dealt with different shops over the years with not so good out come . This will be my new home for all my automotive repair needs Trustworthy, professional and just stand up people.Thanks again guys.

Ky
Review №34

I am a single female with no mechanical experience. I was nervous bringing my car to someone I knew nothing about. I will say after my 1st visit to Lewis Complete Auto Repair. I will NEVER take my car to anyone else. I am truly blessed to have found a honest, trustworthy mechanic. I 100% highly recommend Lewis Complete Auto Repair.

Br
Review №35

Another great experience at Mewis Complete Auto Care!

Gr
Review №36

Went out of their way to accommodate me and referred me to a less expensive solution to my particular vehicles issue. Will be using them in the future.

Pu
Review №37

I would not hesitate to recommend Lewis Complete Auto Repair. We are purchasing a used automobile and I needed a pre-purchase inspection performed on a Lexus we were considering. I called and spoke with Shawn who was very professional in helping me out. This repair facility had previously done work on this particular Lexus in 2017. They were familiar with what repairs had been done before and Shawn shared all that information with me concerning repairs. I arrived around the time I told Shawn I would and they quickly got busy doing the inspection. As it turns out we are purchasing the car after receiving the pre-purchase inspection where some minor maintenance repairs were recommended. I was told that the vehicle was very nice for its age and Shawn printed off those suggested items they found. They also gave me estimates on what these repairs would cost. I live almost an hour away from this business and this would be the only reason I wouldnt take my vehicles to them for service. I feel comfortable that Lewis Complete Auto Repair will treat any customer as I was treated, which was proficient and professional.

Ca
Review №38

I was looking for someone knowledgeable and honest, with good customer service - and I found them. They looked out for my best interest and did it with a smile. I will be back.

Da
Review №39

Called and spoke with Shawn, he gave us a quote for 158 un-seen, total came in after getting the part ordered to complete the repair for 170.We were very pleased with the overall work, the waiting room was clean and comfy, with refreshments and snacks available.5 out of 5 stars is not good enough, they were great!

Fr
Review №40

Have had a couple of cars serviced here and I can say Lewis auto is a top notch shop. Jason and Sean gave always provided great service, great work and a fair price . Would not go anywhere else .

De
Review №41

Super trustworthy shop with excellent prices and amazing service. Charged me 60% less than the dealership was going to charge me. I drive out to Rowlett from Dallas just to go here for any work that needs done on both my cars.

To
Review №42

Dropped my car off on the day after Christmas because we were having issues with the car starting in the mornings. Sean and the guys took a look at it over the next several days and made some adjustments for me and now it starts right up. When I asked how much I owed them I was shocked to hear that I didnt owe them a dime!!!! They could have easily said they had to replace a few parts, charge me for their labor....anything. This is the third time I have taken a vehicle here and each time I am glad I did. These guys are great. I highly recommend their expertise and service.

ma
Review №43

These guys are the best! I have a lowered mustang. Which wont fit on many lifts. These guys have a lift that worked perfectly. Sean was awesome! I had an oil change done. And needed to replace the front under body, front shield. He made it happen! These guys know customer service. And their pricing is extremely fair, and in line!Thanks again!

Da
Review №44

Great place. Great service. Great prices.

Se
Review №45

Lewis was recommended to me by a friend in my neighborhood in Rowlett and I must say that it is a huge relief to finally have found an auto repair shop I can trust. I had pretty much given up on that ever happening. So glad I found these guys, I prefer to go to local businesses when I can.

Li
Review №46

Friendly, trustworthy staff. You cant find a shop as honest as they are. And if you need prayer, just ask and they will be happy to pray for you.

Ev
Review №47

I bring all of my vehicles here for regular maintenance. Very friendly and knowledgeable.

An
Review №48

Im new to the area and a co-worker referred me. They were super friendly. I had my oil changed and had then look over my car. They let me know what would need to be replaced soon and gave me estimate.

Vi
Review №49

These guys are honest as can be, I’ll always bring my vehicles to Lewis Complete Auto Repair!

Ja
Review №50

I drive from Allen to get my car worked on because I trust these folks to be honest with me and do good work.

Br
Review №51

Car fixed works great. Over charged. Fuel pump replacement shouldnt cost $88*.**Be sure and ask for a price before they start.

Do
Review №52

Good people. Feel like honest They even brought me home while fixed my car after repaired came back and got me

Ja
Review №53

Shawn was super nice and the work was done on time and for the quoted price. I will definitely be back!

Ph
Review №54

Helped me with my carVery good pros at what they doGreat prices guaranteed

Ja
Review №55

Amazing mechanics, understanding, patient, honest people; 100% worth the high rates. I only trust Sean and Jason with my vehicles.

Ma
Review №56

This is the only shop that Ive ever found that I totally and completely trust! I actually enjoy giving these guys business because they are the kind of people this world and country needs to be successful!

Ma
Review №57

Im convinced all these reviews are by the owners family. This place is a rip off. Never coming here again.

Da
Review №58

Friendly and knowledgeable staff always trying to help make it better for you!

Wo
Review №59

Great place nice family!

Da
Review №60

Always go here. They are honest and reliable.

Je
Review №61

Good service... friendly staff. Ask for shawn.

Jo
Review №62

Always great service! Wouldnt take my car anywhere else

Ad
Review №63

I got an estimate for a leak coming from my 2010 Buick Enclave.

BR
Review №64

Pricey but, they back there work.

me
Review №65

Honext

sh
Review №66

Honest awesome people

Fr
Review №67

Very helpful

ca
Review №68

They work is absolutely excellent will always be a repeated customer A++++++++++++

la
Review №69

Great job

La
Review №70

Excellent.

Information
10 Photos
70 Comments
4.8 Rating
  • Address:5110 Grisham Dr, Rowlett, TX 75088, United States
  • Site:http://lewiscompleteautorepair.com/
  • Phone:+1 972-475-4800
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Brake shop
  • Mechanic
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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