These guys are always giving GREAT service! They are always quick and have some of the BEST RATES in town. Mike always goes up and above to ensure these vehicles are receiving quality work in a timely manner. I will continue to use them as long as they are in business for my company and personal cars. Thanks for all the help Mike!
Mark is the reason I go back. But today the whole crew went all out great customer service. Mark, Clayton, DK and Mike. Thanks for the great service and for going the extra mile. If you havent given them a chance try them out you wont be disappointed.
They got things done to my car in a timely fashion, very pleased with the workers
Great service. Very friendly staff. Ive gone here for the last 3 to 4 years for my oil changes and emissions and on the spot renewal. I recommend fully
Been bouncing between places for 2 weeks trying to find someone who could remove a striped oil plug. these guys did it in 2s. finally got my oil change and emissions test. they even gave my dog a snack. great guys
So I am seriously sitting here, and this kid that works here walks in and says we are out of full synthetic is that what we are using and I said If you have something better or recommend something else I am fine with it if you use it. He was like are you sure because we are out of full synthetic. I was like yeah its fine. He was like okay you don’t have to be rude and shuts the door. I wasn’t being rude and all the people that work here look 15 year olds. He then comes into the room mind you with a bunch of customers and says since you were rude to me we are not doing your oil change you can take it back to valvoline I said are you kidding and he said I am not you can go right back to where you came from. I said awesome customer service! Right off the bat won’t come here again. Plus he said it in a room full of other customers. You lost a customer, I will make sure this location doesn’t get service.
I called several oil changing places and Master Lube was the most reasonable priced, very quick and stupendous service. Its pretty hard to have found anything wrong here. The staff were friendly, helpful and were way down to 🌎 earth. I was in disbelief about how quick they had me in and out. Thank you guys, for making the whole trip better than I thought .
I have to say I was not disappointed. Staff were courteous and friendly. No pressure what so ever and the price was reasonable. Will be returning In the future.Upsate.. Just stopped in for my Valvoline oil change, Was greeted by Clayton and was asked if I wanted synthetic or conventional oil. Requested conventional oil as that is what the manufacturer recommends for my 2007 Jeep Wrangler. As I had other things on my schedule after the oil change was completed I paid the bill and went on with my errands. When I finally sat down to update my maintenance records I found that they had used Mobil Synthetic blend oil. I did stop back by and talk to Clayton and was informed they no longer carry Valvoline since the business has changed hands and is not owned by Grease Monkey. (take note that on the sign out front and on all the oil dispensers in the shop are stilled indicating Valvoline oil).... I stopped back by and talked to Clayton and asked about the oil they had used and he tried to tell me that the Mobil Synthetic blend was the same as conventional. Bull S**t!!! I know better. will not be returning there for service....
I stopped by 20 minutes before closing. I understood they could not get me in as they were closing for the night and I needed breakpads and rotors replaced. They go to OReilly to get the parts 205.00 and then they charge 195.00 for labor. He said it would take an hour.I call on Saturday to see what time they close, the gentleman says 5PM but they are not doing emissions. Ok!?! What about breaks. He said Im not sure!?! Well I would like to know before I go there...He then said NO!I came to this location due to the fun, honest elderly men that worked there. (I trusted them) now its young punks with no manners and rude. I thought they just changed the name to grease monkey but clearly they changed the staff as well.I wont be back.
I go there everytime I need an oil change or on the spot renewal! They always remember me and make sure Im all taken care of. Whenever I have something concerning with my jeep, they always make sure Im aware
Great place recently purchased by grease monkey, fair and quick.
Doug was seriously the nicest guy and super professional and kind! He took care of what i needed and even gave my kiddo some money for her and her sisters to get a soda, only after asking if that was okay first. I think i may be going there for all of my vehicle maintenance from now on!
Super friendly and outgoing. Do what is necessary to make you happy and straight forward!!👍👍
Was recommended to come here by another mechanic shop so I wouldnt have to wait 5 days to get an oil change! Taken each of my cars here and theyve always been quick, friendly, and had fair prices. Would definitely recommend to friends and family!
Called ahead and they said to come on in there was no wait. Got there they stuck us in the emissions bay while all three workers just sat on the other side vaping. Finally got some help did the emissions test never hooked up to the spark plug to know what the rpms were at for the test paid the 30 dollars and then they said it failed and that it was running rich and possible needed all this work. Left there went right over to another place where they hooked it up. vehicle passed no problems even said that it was running cleaner then most cars now a days.
This location is great! They were fast, thorough, and friendly. I had the on-the-spot renewal done. It was easy and quick. I will definitely go there again!
Every time I go to masterlube they never disappoint. They are always honest and have never tried to get me to purchase anything fhat was not absolutely necessary. Highly recommend them. Mike was the guy who helped last time I was there and again I had a fabulous experience. I did not catch the names of the other workers that changed the oil and air filters in the cab and in the engine but they also did a fabulous job. I will continue going here.
They were all very friendly and helpful, and they did the job quickly. They were also priced substantially lower than the other places I have gone to. They also informed me that there were some things missing from my car. I have had my oil changed several times at a major national chain of oil change shops, and nobody there had ever said anything about the missing parts. I bought the parts at the dealership and took them back to Master Lube, and they put them on for me at no charge. Ill be going there for all my oil changes and service in the future.
Speedy emission test the same day I called for an appointment. Convenient on the spot renewal also.
Mark Owens went above and beyond excellent job and was very friendly and courteous
I am so happy that I took my car here! These guys are professionals and they know how to treat their customers. I was in and out of there really quickly but they still took the time to answer my questions and do a tremendous job on my vehicle. These guys are the best. I can’t recommend them highly enough.
This is the only place Ill take my cars. The guys here are professional and still super friendly. Ive taken them two disgustingly embarrassing vehicles for service and they go the extra mile to vacuum the inside and wash the windows (imagine my shame). The employees are very patient and kind.They make me feel comfortable enough that I have stopped by out of the blue and asked them what they thought about a particular issue with my vehicle and Mike, the boss, PUT HIS LUNCH DOWN and spent 10 minutes discussing options with me in the parking lot. This is customer service on a level Ive only dreamt of. I was originally referred to these guys by my dad who retired from Hill AFB as a diesel mechanic. He chooses to trust Mike and the crew with his vehicles instead of doing the work himself, and so do I.I cant recommend these guys enough!
Great guys, always get me in and out quick, friendly fast service.
Thought I needed a oil change and they showed me that I didn’t need one! Very honest!
The guy in charge was really friendly and they got me checked out and my vehicle registered in record time.
Very nice place and quick service. Always do a great job for me.
Great service with a smile. Very knowledgeable and helpful. Willing to work with you! Thanks you guys!
Stopped to get emissions and I was done in 15 minutes! Friendly staff. Definitely recommend!
Came in for an oil change and emissions inpection. Service was nice and friendly. They couldnt do emissions as no tech was present. The other thing is none of the technicians wore masks. It is the law right now.
The guys were great honest and helped me get my old chevy to pass emissions so I highly recommend these guys
I have been servicing my vehicle at the Roy location since I purchased it in 2010. I called to check the mileage on my last servicing and they have no record since 2018 (when it changed hands) I had it serviced in April and needed the mileage since they didnt put a sticker on it. I have taken my car there for the last time. I also found Big O is much cheaper. Im very disappointed that they have ruined a good business.
I was passing through UT and needed an oil change. These guys have great customer service and do high quality work. If I lived here, I would definitely make this my go-to shop.
Great customer serviceAlways a good place to go ..
Doin good work, thanks
Always pleasant. They are so nice and professional.
So far the best place Ive gone. And I know the people that work there are competent. Good job. I also bring my work vehicles to them.
Great, wonderful and courteous staff!
I really like Master Lube. They can get really busy, but the staff are great at their jobs and they treat me like a friend, and that makes a big difference for me. So I dont mind waiting.
Fast and friendly service. Dallan and Mark were very helpful.
Mike the manager is a really great guy, professional. His voice sounds like John Goodman.
Extremely unprofessional. Greeted with a hi when we walked in the door and then ignored for several minutes. We were told a car getting an oil change was in front of us for the emissions line so we had to move. Then we were told to pull in to the emissions bay and then shortly after we were told another car was in front of us and asked to pull around again so the other car could go first. The other car was pulled in and left for 10 minutes in front of us. Nobody hooked it up, nobody did anything. They just parked the car in the emissions bay and walked away. Then we noticed the employees on staff were just milling around and not doing anything while we were waiting for our emissions check. We ended up leaving.
Very nice and professional workers! Great service! Loved going here
AMAZING TEAMThank you MIKE AND TEAM for all your help!! You guys have been doing work for me and my family for years now and We’re incredibly thankful for the work and hospitality you show! BEST ESTABLISHMENT BY FAR
Meh too expensive and not really great customer service--visit grease monkey instead ;)
Was very professional and was able to get me back on the road with no worrys. Would recommend master lube to all my friends.
I stopped by with my husband on Saturday to have them check out a car for me and everyone in the shop was so friendly. They squeezed me in quickly and even gave me advice about purchasing used cars. I have never come here for my oil changes or repairs, but I definitely will start now. Thanks guys!
Took my sons car in for a oil change. We wanted conventional oil. They put in synthetic. The bill should have been about 45 dollars. It ended up being 93 dollars. I wont go back and will tell everyone to stay away. They are crooks.
Ive been here to emissions my vehicles around 6 times. Ive been turned away twice in the morning because they didnt have a tech present and then was turned away at night because the tech said it was too late. No where on their site does it state arrive 30 to 45 minutes before close to get your emissions test. Plus the some staff is very unprofessional. I suppose Ill have to take my business elsewhere.
Went to get an oil change. During their inspection they saw some issues. Actually took me out and showed me the problem areas. Prices are reasonable. Only thing I didnt like was being told my CV axels were blown when in reality it was only the boots that need to be replaced. Great group of guys and really well priced. Would recommend.
Best Ive found!
This place is AWESOME!!! Every time I’m in there they treat me great! Fast service and excellent customer service. They never try to push unnecessary purchases on me. We just bought a used car and had them look it over, they did it for FREE!!! Can’t say enough good things about them. Would and have recommended them to everyone. Thanks guys, keep up the great work!
Their 4.8 and climbing reviews are not a mistake! I highly recommend this specific shop. They are professional, kind, quick depending on the circumstances. What I love most about this place is the integrity of the workers that can be hard to find but they right any wrongs and dont leave any of their customers to deal with that, they are accountable. I will most definitely HIGHLY recommend them to ANYONE. Thank you Mike for serving us keep up the work you (the entire shop crew) guys are awesome.
These guys were great!Got my emissions, on spot renewal, oil change, and a sweet conversation about guitars done all under 30 minutes.Very fast friendly mechanics.Ended up giving me a discount when we were settling up.
Great service and very friendly employees. Always tell me what I need and ensure me that I need it and they never try to sell me anything I dont need. Im mechanically inclined and I always double check what they tell me I need replaced and of course Mike is right on the money every time. Highly recommend this joint for service needs.
I went in to get my radiator and breaks changed and absolutely loved the crew. They were exteremly kind and kept me updated the whole time. I highly recommend them!
These guys are great, why above and beyond for me, very knowledgeable.
As soon as I pull up someone walks out to greet me with a smile. I highly recommend 👌
Pretty great. Ive been taking my vehicles here for years and 9 out of 10 times am pleased with the service I get.
Been to these guys a few times for a few various reasons. They are always easy to work with and really friendly. They know what theyre doing and also great to get into if you arent planning a day sitting at a mechanics shop. Highly recommended!
We used a coupon for an emission test. It was a great deal. I was in and out within 15 minutes and that was even with 1 person ahead of me for the same test. They were really nice and I will be taking my other 2 vehicles here as well for their emissions test.Only thing I wish they would change is put a sign out for people to know which bay to pull up to for the emissions testing. I didnt know and apparently stopped and got out at an oil changing bay and they told me I had to go to the furthest one and when I went to go move it, someone else pulled up first and I had to wait for them.
I own a car lot and I use them all the time for my emissions and for oil changes. They treat me very good. And if I have any problems they have dress up quickly. Give him a try.
Mike Riley and his team are the nicest and most welcoming. They Go above and beyond to help you out
Great and fast service with friendly guys. Great price as well.
Nice. Clean. Friendly
Ive been in for and oil change and safety/emissions. Jaime and the rest of the crew are always very nice and prompt. They have made several helpful suggestions and recommendations. I feel like I can trust this shop with my car, and not get taken advantage of. I recommended my girlfriend go there for service on her car and she had the same experience, we will be repeat customers!
They did emissions on a vehicle I was about to buy. They guys there went above and beyond by looking over the entire vehicle so I knew what repairs to expect after buying the car. Thanks guys!
Awesome people here! I recently bought a used car and brought it to them and found a couple problems that the dealership failed to mention. Also get my oil changed here and emissions.
Perfect service.
Very friendly and FAST staff.
I always come here for my automotive mechanical needs and they always do an awesome job! The employees are very kind and informative. Customer service is always great and quick. Prices are good and they can do pretty much anything.
Stopped in for an oil change, inspection and emission. Donald and Jaime we there to great me and assist me with my all my automotive needs, set me up and informed me with what oil and wipers would best fit my everyday driving needs. Overall fantastic customer service fast and on the ball. Very informative with what was going on and had me in and out in a hurry. These two have definitely earned a customer for life. Thank you both!
Would rather my car burn to the ground then pay these guys a dime to fix it. Technician will try his hardest to break your vehicle in an attempt to drum up more business. Tech did not read the odometer right.
Always friendly here and always have a positive experience! Thank you!
I have been coming here for the past 2 years and have never been let down. Can be a little pricy in some things but over all, worth making a drive to visit these guys. These guys are fast and honest. Good job guys! Thanks for treating me as a loyal customer.
Come here! This place is awesome. My parents have come here for the past few years, and Ive never heard anything negative. They have a very friendly staff who gets you in and out quick but doing a great job too.
These guys, and girl got me hooked up right! They were all so professional and knew exactly what they were doing. I had a complete transmission flush and doing it here saved me money over what the dealer would have changed me. I WILL DEFINITELY COME BACK! I recommend coming here for all your lube needs.
Great customer service and everything done well and clean. Definitely going back.
They recommended services on my truck that I wasnt aware of that needed to be done and let me know different pricing options. They got me back on the road quick and didnt require an appointment. They are friendly, knowledgeable, and professional. I definitely recommend them!
Always a great friendly experience and great timely services thank you
Love these guys! Great fast excellent service! Thanks a ton highly recommend! I come here all the time for my safety and emissions as well as oil changes and other. Thanks again
My service was fast and easy. They didn’t try and sell me anything I didn’t need. I love their on the spot renewal as well. I will definitely be coming again :)
They are very quick and accurate with their work each time I go in. The employees are kind and professional. There are opportunities for discounts here. I havent had any problems with any Master Lube locations and Ive been to several. They have wheelchair accessible entrances and bathrooms, they also have a nice waiting room and are good to update you about your car. They do oil changes, safety emissions and inspections, im pretty sure diagnostics and more. If you are not sure give them a call, they are quick to give you the correct information.
Fastest emissions inspections around
Fantastic staff! And very fast service! Extremely professional. Highly recommended!
Friendly fast and efficient. Answered my questions. Informed me of specials that were being offered and how to save $$ today on my service. Ill definitely be back. Thanks guys.
My family has been going to Master Lube for years! The service is top notch and they go above and beyond to help you out. They are quick and efficient even when you have to get all of your inspections done. I refuse to take my car anywhere else.
Been coming here two years now and they are always quick and courteous and often tell me about issues they notice that I didnt come in for. I appreciate that! It has kept me from being stranded or pulled over more than once!
I always bring my car to masterlube for my oil changes and many other issues. They are so helpful and nice to work with. I highly recommend this place to anyone. Truly wonderful customer service and great work.
These guys have always gone above and beyond when it comes to taking care of me and my friends and family. Several times while I was there Ive seen the way they treat everyone and its all the same. Ill never go anywhere else.
The service was fast and good quality and everyone was so kind and friendly. They even left me a chocolate! Some of the best service Ive ever had for car maintenance.
They were very nice and helpful. I needed a new place to bring my car and I will continue to come here. They have great service and dont pressure you to get stuff done to your car that you dont really need.
Very good customer service. Super nice and helpful people
These guys have been taking care of my cars for years, probably over a decade. No complaints!
Came in for safety and emissions. So glad I found this place! They were so helpful and got things squared away for me at a great price. Ill definitely be back.