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Advance Auto Parts
127 Strongs Ave, Rutland, VT 05701, United States
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Advance Auto Parts
Comments
Be
Review №1

These guys are awesome! They were extremely helpful, informative, and they made sure I got everything I needed at a great price. I ended up going back to advance auto after price checking a few other places, and they gave me the best price. They were also kind enough help me load the heavy parts in my truck without me having to ask. This kind of customer service is rare. Thank you!

Mi
Review №2

Extremely helpful and well knowledge and I they dont have in stocks if earlier order in morning could possible get it later that day if not the morning. Staff is great and friendly a must go to for your auto part needs.

Ry
Review №3

I broke down in Rutland, the guy that helped me was Bobby. He went above and beyond. Charged my battery and brought it out to me when it was done. Really nice guy and great service. Definitely recommend.

An
Review №4

Customer service is pretty good down the ball if they make a mistake they make it right with you no hassles highly recommended.

Ca
Review №5

Both people who helped me here were super nice but our main guy bobby (tall white guy blond hair) was excellent, very nice and patient, super knowledgeable as well. an average wednesday workday for him was a stressful dead battery walking-to-work kind of day for us, and his helpfulness and nice attitude made all the difference. thanks man!!!

Jo
Review №6

Good prices and very friendly, knowledgeable staff. So far they have had everything I was shopping for. Like the order online feature

Jo
Review №7

Very helpful staff.

mi
Review №8

Very good accurate service they will not try to steer you wrong they always try to give you the right part

Da
Review №9

Friendly good prices best place I found in Rutland to bring your vehicle for repair

An
Review №10

Great place very helpful staff good prices

Se
Review №11

Thank you so much Bobby you give me a excellent service today great job men an thank you so much for installing my wiper you the men

Ru
Review №12

Its an auto parts store, still havent figured out whats so advanced about it though.

Iz
Review №13

Awesome place, wish it was bigger, but they are working hard with what they got. Also, get better communications. Had to wait a few minutes cause their system was down or glitchy.

ti
Review №14

Great battery so far.

Ka
Review №15

System whats down and you could tell it was very frustrating and they were still great and were able to help me

Da
Review №16

Went in to this place to inquire about assume seat covers. The customer service person went and got a ladder to assist us and before bringing it over to assist us, agent on to other things, abandoning and chance for a sale. Never again

Er
Review №17

Wonderful staff, quick and easy process. I usually order what I need online (coupons!) And pick up my order with 30 minutes. Recommend!

Je
Review №18

Super friendly and helpful

Eo
Review №19

Excellent store, extremely helpful staff.

De
Review №20

I will go again I love it

KC
Review №21

Never order paint from them. Ordered a gallon of paint from their catalogs, spilt some of the paint so i had to get more. I brought the original gallon of paint to the same guy all within the same week thinking he would pull the same number he wrote on the paint can. Pretty straight foward, but nope instead I recived a different darker shade of blue, how did i find out after painting the car. Now two shades of blue. All they could do was offer the money back for the paint and an extra 200$ for labor. The store manager was a dink during it, all the paint guy had to due was run the same number not eyeball the damn paint. They cost me a weeks worth of work and easily a thousand dollar job, but hey i got 200$ for my trouble.

Kr
Review №22

Guys are helpful and know there products. Ty

Je
Review №23

Ordered Steering Rack online they decided I needed 2. Thankfully was able to return 1 to the store and get my money back. My wife went into the store to get Sway Bar Linkage and Sway Bar Bushings... They told her bushings are not a thing... I took screenshot of their website which said SWAY BAR BUSHING and she showed someone else on order to get them. Both were very bad on my vehicle.

An
Review №24

People here are great. Very helpful

Ly
Review №25

Knowledgeable folks very helpful

Ge
Review №26

I go there with the hours saying 7 pm after making a change and theyre closed. Fix the hours on Google. Not hard.

Za
Review №27

They have loaner tools you can get. They charge you the cost of the tool up front but it is only a deposit when you bring the tool back they give your money back. Fantastic store. Very friendly and helpful

Se
Review №28

They had what I needed but I received extremely poor customer service. Ordered a battery online for store pickup. I showed up around 5:30pm the next day to get it. Quick and easy. When I asked if the employee would install it, the reply was No. We cant do that. Theres only two of us here. We cant do that. I understand when a business is busy and short staffed that some services will be limited. However, there was only one other non-employee (I would say customer, but I believe he is a friend of one of the employees) in the store. This was not the first time Ive experienced something like this at this location.

Li
Review №29

Andy was friendly and helpful. He honored my battery warranty and quickly swapped out the old one. Thank you Andy! I recommend Advanced Auto in Rutland.

Ir
Review №30

My traveling companions Honda needed a new battery after having failed us on a road trip. This shop had the battery she needed and installed it on the spot. Store hours were generous.

Na
Review №31

Pretty knowledgeable workers and good deals when buying online

he
Review №32

Friendly good customer service helpful good prices

ni
Review №33

Good place for your auto parts

Th
Review №34

Great staff . Always helpful. And of course the prices, these guys take great care of their customers

No
Review №35

Nice

Jo
Review №36

Service was great..prices was very good ..Thanks guys 👍😄

Je
Review №37

Great store, these guys are really knowledgeable and will tell you what you need and also what you dont!

Jo
Review №38

Always helpful and well-stocked.

La
Review №39

Go to car part store love it

Ro
Review №40

They are Awsome

Ro
Review №41

Did a great job

Th
Review №42

Helpful people that work there

Jo
Review №43

Very helpful folks.

Je
Review №44

The worst customer service Ive ever had

Da
Review №45

OMD monitor only went up to 2013 And not much help otherwise

Le
Review №46

Very helpful

Th
Review №47

Helped us out with a battery.

Fr
Review №48

They had what i needed.

Ge
Review №49

Always leave room for improvement.

Ma
Review №50

Had what I needed

ja
Review №51

There sucks

Information
12 Photos
51 Comments
4.1 Rating
  • Address:127 Strongs Ave, Rutland, VT 05701, United States
  • Site:https://stores.advanceautoparts.com/vt/rutland/127-strongs-ave?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 802-773-4711
Categories
  • Auto parts store
Working hours
  • Monday:9AM–5PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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