I bought a 2020 Tiguan from Philip Maxwell over the weekend and the process was easy! I had a lot of anxiety about buying a new car, but Phil was able to walk me through the steps with ease and make the process seamless! I love my new car and highly recommend Rutland VW.
Nicely done Matt and team! Weve now purchased 2 cars with the Rutland Auto Group in the past two years, and we couldnt be happier. Polite and informative, they have helped us find a couple of vehicles were delighted with.Theyve put the joy back into making such a significant commitment. The purchasing process has evolved to a civil, pleasant opportunity to build confidence that your purchase will continue to fulfill your expectations long after you drive the car off the lot.Well be back for sure!
I had fun buying a new car! After filling out the online form indicating my interest in buying a new vehicle, I was promptly contacted by Casey who shepherded me through a very fast, easy, and professional buying process. Thank you also to the finance person whose name I forgot, but who went through all the paperwork with aplomb. Definitely a 5-star car buying experience.
Bought a 2021 Atlas today at Rutland Volkswagen. Casey, Andrew, and Jared made the usually painful experience of buying a car almost enjoyable. No one was ever pushy or aggressive (except me). I got to know them as people and learned about their families. We were able to come to a fair agreement and get my wife an awesome new car. I recommend this dealer and team if youre in the market for a new car.
Thank you Chris Hardina for your excellent customer service. You made the purchase of our new vehicle easy and efficient. Couldnt ask for a better experience!
Earlier this year I bought a new Subaru Forester from Chris Hardina. He was super helpful, down to earth and made our trade in, purchase and financing smooth as could be. I would recommend him and the dealership to everyone, and plan to buy my next Subaru here as well.
Thank you Casey and Andrew for making our VW purchase a breeze. We had just began our vehicle search and ended up buying that day! There were no pushy sales pitches, a very laid back experience. All our questions were answered and we found our perfect vehicle. Thanks again! You guys made it an enjoyable experience!
I love my new car. Casey was awesome. I finally have a vehicle perfectly equipped for all my adventures in the mountains, woods, in the snow and to the lake!
Walked in and immediately greeted by Chris Hardina. Told him what we were looking for and he took us to the car and explained basics then gave us the key and off we went on our test drive. When we got back he met us and we started working on a deal. No pressure, very friendly and knowledgeable. The sales manager and finance rep were friendly and helpful. No pressure or pushy sales. Definitely recommend!
Bought a new car today! Had help from Chris down at Rutland Subaru/VW and he was super helpful! Its my first time buying a car and they made sure I did not get screwed over which is amazing! Definitely would recommend :)
This dealership is fantastic! I was putting off purchasing a new vehicle for as long as I could because I was dreading the entire process. The team at Rutland VW were genuine, easy to work with, and made the process as quick and painless as possible. My new car is perfect! If you need an upgrade, call Justin! :)
Casey and Stan made our purchase an enjoyable experience!
We purchased today, 2/08/2020, a 2016 Subaru Forester 2.5 i premium. We couldnt be more pleased with the customer service we received from Justin in sales and Jarrad in finance!!!!!!! They both went above and way beyond our expectations working with us to ensure the most pleasurable and painless automotive buying experience that we have ever had!!!! They worked with us every step of the way from the moment we walked thru the door to ensure we could make this purchase on our terms and got us the financing that met our needs!!!!!A HUGE THANK YOU JUSTIN & JARRAD YOU GUYS ARE THE ABSOLUTE BEST!!!!!!!!!!!!!!!!!SincerelyGene & Lori
I recently purchased a little Impreza at Rutland Subaru. Phillip was fantastic, helpful, personable.
I have been looking for a new car for months now and have walked out of several dealerships for bad customer service, and sales reps being too pushy. Yesterday I ended up purchasing a VW Jetta from Rutland Auto Group and can’t thank everyone enough for making the process as quick and easy as possibly. Big shout out to Casey for all her help and even going out of her way to personally buy me a new keychain!☺️
Found a Jeep Patriat on their website and talked to Christopher Hardina and we quickley processed and acquired the Jeep in a timely manner. the service was great.
Im in the beginning stages of buying a car and I had a great experience at Rutland Audi. Holly was very helpful and answered all the millions of questions i had.
Waste of my time. Visited to test drive a few vehicles. Met a male salesman who assisted us in test driving a suv. Eventually found a car that we really wanted but the keys could not be found to test drive it. Guy stated that he would locate the lets and get back to us. He never followed up. I called him some days later because I really wanted to but this car and he said that he still cant find the keys, but that he woudyget back to us in a day or two to test drive the vehicle. Fast forward, no call from anyone at Rutland auto group and I can now see that the car is no longer listed for sale. I am not sure what went on, but instead of making a new customer, they absolutely lost one. I am quite sure that if it were a more expensive car then he would have managed to make it happen. We need to replace both of our cars, one new and one used, but it wont be from here.
Keep an eye on themThey use HEAVY pressure, salesman techniques and will hold back information so that you cannot leverage them while comparing quotesSalesman Justin, backed up by his sales manager Andrew, gave me a quote sheet and intentionally photocopied the sheet w/o vehicle specs, an inventory number and a vin number.I asked the reason and Justin specifically said “so you can’t compare quotes”Keep an eye on them
Great inventory and nice staff..worked with Holly in sales and was a great experience
My boyfriend and I just purchased our used Subaru from Holly in sales, she was great to work with!
Terrible service technicians and possibly the only place you can lease a car and not get at least one free oil change. The lease professionals are nice but only if you’re actually gonna get something through them. Otherwise it’s a complete highway robbery of car services in my opinion. I also know many people that stand and watch their car get worked on cause they don’t trust the mechanics. Place needs a little more than a small town wake up call. Looks like they took a couple sales tactics from aldermans across the street.
Hands down best experience buying a car, Courtney Harvey made our car buying experience effortless... no haggling, no pushing, no fuss. Everyone at the facility was super friendly and accommodating.
I had a very pleasant and seamless experience at Rutland Volkswagen. The people here were helpful and honest. I would absolutely bring my business here again!
Holly was great! So personable and knowledgeable.
Ty Rutland Auto group for the wonderful service, Holly was very informative on helping us figure out what vehicle we could purchase in the near future! Ty so much
I highly recommend Courtney Harvey. She is not only extremely knowledgeable, but friendly, not pushy, and was on top of everything. I would definitely return again if purchasing another Volkswagen.
After a long and exhausting hunt for a suitable replacement of my beloved 2001 Volvo s40, If fell in love with a certified pre-owned 2011 Volkswagen Jetta. Our salesperson, Courtney Harvey, was a dream to work with! She was very knowledgeable, personable, and helpful without being pushy. She answered all of our questions (even the ones we didnt think to ask) and helped us get the best deal for our budget! We would absolutely work with her again!
Holly was the best!! I can’t imagine going anywhere else!!
Lovely facility with a very welcoming staff. Would recommend.
Recently leased a new truck from Rutland Ram. Great people great experience
Leased my Jetta last year, and already picked out my next VW. Samuel Hamblin was very helpful finding the right vehicle for my family. Even let my kids climb in to try it on for size.
Terrible customer service. They put me on hold then hang up. Now they wont answer anymore.
A problem arose with my car on a Friday night, brought it in Saturday morning around 8 am, and it was looked at, fixed and ready for pick up at 10 am. I couldnt thank Ashlie Bourn enough for the quick service as I was in a time crunch leaving for college on Sunday!
Holly was great!
Wonderful staff!
Holly rocks!