On my way home on Friday evening, my car radio started to turn off and on and eventually my car just stopped running. They are the only auto repair shop open late till 8pm. After speaking to Pam, their lovely office staff, my car is towed at Arden Village Service. They close at 8pm but they waited until my car got there and completed paperworks so it can be checked the next day. My suspicion was correct that the alternator is not working after speaking to Adam, their service advisor. He gave me a very reasonable estimate for the repair. My car is fixed by noon the next day. They also checked my car battery and fully charged it.Very pleased with their excellent customer service, honesty, and prompt service. I will start bringing my car at this place for regular maintenance moving forward. Thank you so much for fixing my car!!
I am very impressed with the customer service (Ted was so nice) and the speed with which my car was fixed, and the cost was very fair. On an August morning, my car wouldnt start and I called Arden Village Service. When I spoke with Ted, he said it would probably take until the following day for them know what was wrong and fix it. He phoned me that afternoon and told me I needed a new starter. Late afternoon he called and said I could come pick up the car. I have had no problems since.
Finally found a shop I could trust. Prices a very fair, I called around to several places. They even fixed something under their warranty when I brought my truck back for a new issue. This shop is very busy so book early and be patient.Also, maintaining vehicles is not cheap but it beats the cost of new wit a big car payment..
First time here at Arden Village Service to get my axle replaced and I had nothing but a great experience. My WRX STI was heavily modified, so theyre definitely mod-friendly. Even if your car is lowered, they got you covered as long as it can clear their lift! Their pricing is great and they even install customer supplied parts. Great team and great service with high quality work. THANKS ADAM!
These guys have always taken good care of my car.
So lucky to have found this place when I moved to Sacramento. The most amazing staff that tell you like it is, don’t try to swindle you, and whom I truly trust with my vehicle’s care.
Randy the owner is the salt of the earth. Family owned and operated with excellent repair technicians who take pride in doing the job right. The entire staff are wonderful.
As a woman, it can be hard not to feel like you’re being taken advantage of for your mechanical knowledge or lack thereof. Here, everyone is honest, helpful, and fair. The prices are some of the best around and I shop around. I can’t say enough good stuff!
Great place. As a woman with no knowledge of mechanics, I sometimes feel I am being taken advantage of but I felt they were giving me the services I need and not adding extras. I would definitely recommend this business
This has become my Local Service Stations. I get my gas here most of the time. Its a nice family run business. ...since 1968, I think they said. This station reminds me of my Uncles gas station, that I worked at through my high school years........ pumping gas after school and evenings.I went in to replace one of my headlamps. The kid came out and did it for me in about 10 minutes. It cost me $20 approximately for each bulb unit; and $12 service charge to put it in.It was nice, fast and easy. 🤙
They were AMAZING on my car. They helped out so much. Their prices were the best! Communication was so fantastic!!!!The mechanics I went to before coming to Arden Village really messed up my car.
The guys here are awesome!! They work very hard and do excellent work! I would recommend them to everyone .
This place is great. They saved me this morning. I had a check engine light on and I must have stopped at 6 different shops over a 3.5 hour period, in the Carmichael and surrounding areas and none of them had time to help me or were not qualified to help me, or ignored my presence but David and Especially Ken made time to help me. Thank You David and Especially Ken! Ken took the time to physically check my vehicle out to rule out the easy explanations for my check engine light, just to come to find out that the shop that did my oil change, on the previous day, forgot to reattach the air hose, which had triggered the check engine light to go on. Ken reattached the hose and had my engine light cleared and didnt charge me for any of it and got me on my way within no more than maybe 5 to 10 minutes. This place is awesome and thanks to them I was able to get myself to work finally with confidence. Arden Village Service didnt have to take their time out of their busy schedule to fit my Toyota Highlander in like they did and they didnt have to correct the issue at No Charge but they did and I am sincerely grateful. I was hoping for a good result after 3.5 hours of looking for help and they were there to help and they did help and it was painless and stress free. I highly recommend Arden Village Service as the place to go if you have issues with your vehicle. Thank You Very Much.
I have been going to Arden Village Service for a wide variety of issues with my aging Honda for many years. I get excellent, highly competent, and friendly service there every single time. They are honest, they have truly earned my trust, and I appreciate the extra effort they put in to solve difficult problems such as the intermittent starting problem I had just recently. Their charges are extremely fair and a few times they did not charge me anything which is amazing. The whole team is very friendly, even when the shop is very busy. In summary, if you need service on your car, I urge you to call Arden Village Service. They are outstanding.
I have been taking my 4Runner here for years for tune ups, general maintenance and questions. These are honest folks who charge fairly and are not going to fabricate repair problems to clean out your wallet. Its a difficult thing to find a trustworthy repair shop. I hope Arden Village Service is always around. Have confidence in these people.
What an awesome experience I had! I had a whole slew of problems and they resolved every single one of them! My truck has a unique rear axle that very few mechanics have experience with and they were able to diagnose it and get it back working along with fully rebuilding the AC system, parking brake system and resolving a few sensor issues. They were very communicative during the whole process, kept me informed when they found additional issues and asked if I wanted to fix them. The price was fair and overall I would recommend them!
Honesty and quality work makes for a great mechanic experience with Randy Scott.
Made an appointment for an oil change got a call back a few hours later to confirm, I mean how cool is that! I arrived a little early and was able to get checked in. The place has a nice old school feel and you can tell all the Ladies and Gents really enjoy their job and knows their stuff. I have worked service area of three car dealerships and they are quick, to the point and really friendly. I seen them on phone with customers and they are super patient and knowledgeable. I will come back again!
Honest, friendly, and knowledgeable staff. The best repair shop in town.
Adam was the one who took my Jeep liberty 2004, he was super honest in the inspection and for that I’m grateful. Thanks for a good service, definitely going back ther if I need a mechanic
Been going here for years. Great business. Always helpful and honest. Taking my car in on Monday.
HIGHLY RECOMMENDED!!! Always does professional job and doesn’t suggests stuffs that aren’t even necessary- They’re very Honest in their work.. 👍👍👍
Been coming here for years. Best shop in town
My girlfriend had to get something repaired on her car. Unfortunately there was some miscommunication with the parts dealer and the repair had to be delayed for a couple weeks. Adam was very empathetic towards the whole situation and even charged us less than what we had anticipated. The repair itself was top notch! Im so grateful and thankful to Adam and everyone at Arden Village Service! Cant recommend this place enough!
My Chevys gettin some tlc
Everyone is treated like Family.!!This place Really Cares about You and Your Car.... I have been comming here for 20 years or more.. Family Owned.....Randy Scott ..knows CAR FOR REAL...I have told Many People...to go here and We are All Blessed we do.This is the ONLY Place I would ever take my Cars...PLEASE...TRUST in them...I am so THANKFUL TO ARDEN VILLAGE SERVICE.
Quick, courteous, and professional service. This place is run very efficiently. Your time wont be wasted.
The most important thing is that I trust what they tell me and I feel very confident that I am not being ripped off!
Honest and hard working
I’m so glad to have these guys service my wife’s and my cars. Always professional and at a very reasonable price. A++++!!!
Awesome service. Honest mechanics. Fair prices. Fast service. Family owned and operated. They dont try to offer sell you with service that you dont need. Its refreshing to find a reliable auto shop that is upfront and honest. I wont be taking my car anywhere else for any service. I cannot say enough good about this place.
Once and honest guys.
This place is truly a rare gem in this world. I will not go anywhere else with my vehicles. Very fair, honest and recommends exactly what is necessary.
Just a quick update to share our continued thankfulness to Arden Village Service. This is the ONE place that weve never doubted the recommendations for the service we need for our vehicles. The prices are fair and we have always been taken care of in a timely manner. The entire staff is fantastic and we cant recommend Arden Village Service enough!!!
These guys are great! They are honest and have a lot of integrity. My Wrangler needed new brakes. They replaced the rear brakes and informed me I still had 6 - 8K more miles left on the front brakes. Turn around was quick and the hours are flexible. Really good people. -Milo
Honest mechanics. AMAZING STAFF! Great service! They went above and beyond fixing my car. The best in auto repair. Their prices are reasonable and they care about their customers.Ive dealt with many repair shops (USA & Europe) but these guys are so many levels above the rest...
Always been a wonderful neighborhood service station. A throwback in terms of friendliness and service. Wont take my truck k anywhere else
Top notch service
You ALL have always been able to help me. You are the BEST!! Today I was in and out in about 3 minutes!! I will be calling to schedule an appointment to get my Smog done, next. THANK YOU!!
Great shop, great people. Fast, straight forward, know what they are doing and do it. Highly recommend. Oh yeah, great prices!
Wonderful customer service! Ted was able to get me in right away to figure out a check engine light issue. Adam and Pamela were helpful and kind every step of the way. They diagnosed the issue and had my car back to me the same day. Their prices are competitive and their labor honest and fair. Im grateful to have found them!
Called to make an appointment related to a door issue. Spoke to Andy on the phone who told me how to correct it and save time on a visit and more importantly money. Appreciated that very much. I have brought my vehicles here in the past and will continue to do so in the future. Great and honest working staff and establishment.
I have been servicing my car and truck at Arden village for many years. I also recommended them to my children as well thanks again Randy and Crew.
My husband & I have been going to Arden Village for over 40 years.We Love it. They provide Quick services & are experts at what they do. We wouldnt go anywhere else.They will take you home while they work on your car!Everyone there is very friendly.Ted, Adam, Randy & David et al.
Weve been taking our cars here for about 4 years. Always set up an appointment on Saturday because we work and are busy during the week. No matter what we get done from minor to major it always gets done fast with no issues so we are up and running for the next work week. Also some of the nicest people youll ever meet.
Went there by accident and even then, who would have known Id parked in the Full Service pump area. What? They still have those?! That makes me happy to hear so that ppl needing assistance can get the help they need if they happen to be traveling alone.
Arden Village has been servicing my vehicles for years. They do an awesome job. Prices are fair and the quality of work is excellent.
Five stars for Adam and his crew ! 3 days before Christmas just drove up to Sacramento from Los Angeles and my check engine light went on. Panic ensued and I was advised to go to Arden Village service. I crawled there crossing my fingers I wouldnt break down, Adam was as busy as any service station could be but he got me in and fixed the issue. It was a Christmas miracle for me ! I will definitely use him when I come to Sacramento again! Thank you Adam
We were ready to leave for a long trip to Missouri and were so grateful we stopped here before the long drive. They checked everything and were so friendly. Pamela was a sweetheart and so genuine. Thanks again!
This place is the best mechanic shop in Norcal hands down.
You cannot get better than Arden Village Service. They are a family run business and they take care of you like a valid, loved family member. I called this morning with a dead battery, Adam got us in within 10 minutes despite being swamped. Turns out our battery was covered by warranty so we paid our incredibly reasonable labor costs and drove home. As always we were well cared for. Thank you to all who work at Arden Village Service. You are clearly a team and with your connection you connect with us, your customers. It is win-win.
Took 2013 FORD SUV in because of break issues. Diagnosed a break hydraulic cylinder failure. Easily a $500+ Job. However the tech thought with the year and mileage it still might be under warranty. Ted checked with Ford service manager and sure enough, it was completely covered. Obviously I will take it Ford to fix, but Kudos and high praise to these guys...looking out for what was best for me... appreciate the honesty and integrity.
Adam was very professional but relatable. He explained everything well and listened careful to everything I had to say which is important when it comes to diagnosing. Small shop but the techs are very friendly and know their stuff. Will definitely be using them again for any other needs.
I dropped by on Thursday morning (without an appointment) because of a battery emergency. Arden Village fit me in their busy schedule and did their diagnostic test to determine whether it was a battery vs. alternator issue. It was my battery and so they replaced it and I was back on the road in no time. I have been a loyal customer for over two years and it is because Arden Village provides quality & timely service, reasonable prices, excellent customer service but what sets them apart from other auto service shops/dealerships is their integrity. You can always count on Arden Village to look out for the best interest of the customer !!
The place is really nice, theyre very friendly, their labor prices were surprisingly high, given that I received a bunch of scratches and scruff marks on my front right part of mybumper after my last visit, but I suppose a nicer car would receive better treatment, I do recommend this place, given how honest they were to me, I thought I needed two lights replaced, but they knew only one needed to be replaced, and thats all they did.
Im always confident that i will receive great service and a fair price. their service personnel are courteous and take the time to explain any additional service needed. I highly recommend them!
We have had a recurring problem with the windshield washer on my wife’s Honda Odyssey. The dealer charged us to fix it, but didn’t fix the whole problem. We took the car to Arden Village. They charged us two thirds as much and fixed it. However, the problem reappeared a month or so later. We took it back to Arden Village. They got to the bottom of the problem this time, fixed it again, and did not charge us at all because they had worked on the problem before and it was not fixed for good. This is how honest, customer-oriented businesses should operate. Arden Village has our business forever.
Had a low pressure tire light come on and they actually had a pump for air! Thanks again!
I only trust my car with this shop. Honest and trustworthy.
This is the only place you should take your vehicles. Best price on oil changes, no charge to diagnose your vehicles, fee shuttle, full service Wednesday’s where they check your oil, tire pressure, clean your windows, AND they are extremely honest! If you don’t need brakes, they won’t lie to you and say you need them just to make a profit! All 4 of my vehicles go to Scotts Corner exclusively!
Honest mechanics, theyll tell you whats really recommend. They dont oversell. They told me other shops to get the service that isnt provided there that worked out great.
Professional first class service. Very trustworthy. Affordable and reliable. Highly recommended
I received honest and excellent service today from Arden Village Service. Adam was able to squeeze me into their busy schedule this morning, only a couple hours wait, a thorough diagnostic inspection by Jim, and a very honest recommendation by Amber. I will definitely return.
Great work for a fair price. Wont gouge you or add on hidden cost. Good people.
Best customer service of any garage in town. Prompt and courteous and they stand by their work. Have used their services for 20 years.
To date, I have had only positive experiences with Arden Village Service (Scots). My son recommended them when I came to Sacramento to live. They have been fiar, honest and reliable. Their customer support services and skills have been great for me. I would definitely recommend.
AVS was very accommodating on squeezing into their schedule a pre-purchase evaluation of a used car for my college student daughter-twice!!! The first car, they didn’t get far because we suspected water damage. They confirmed the car had been underwater and we shouldn’t purchase it and didn’t charge her. Two days later they inspected another car for her, found two minor items and pointed out that the battery was 5 years old. Overall they thought the car was in good shape. She bought it and the dealer put a brand new battery in it. It is so nice to have a mechanic we can trust. Thank you for your excellent service.
Outstanding service repair center! After literally months of other shops trying to diagnose and repair my “check engine light” issue, causing the car to stall out and run poorly, the professionals at this shop quickly determined what the problem was and my car was up and running beautifully! The repair cost was LESS than $125, nothing near the other repair shop repair quotes were, one of which was $1800! The repair tech’s at Arden Village know what there doing and do it right...very honest and fair.
Best car service around. Personable, professional, honest & fair. Adam is the best.
100% ! 👍 excellent Service
Simply put, I trust them.
Excellent diagnostics, thorough, prompt, pricing is fair and reasonable.
A big special thanks to Andy for making sure my Jeep was taken care of last Thursday. Not only did Arden Village Service solve my engine light issue, but Andy also referred me to the best team at Ultimate Detail and Paint Restoration in Citrus Heights. Justin Frei and his mechanics made my Jeep safe to drive again. I had gotten into a fender-bender and my hood wasnt latching properly. I cant thank them enough. I definitely recommend both auto shops to anyone who wants to be treated like a friend of the family! I wont be going anywhere else from now on.
My 2nd time here and am definitely a client for life! The office people are so nice--they asked me lots of questions trying to figure out the mystery noise coming from my car. Bottom line, they care! They fit me in same day and called to let me now what they found, what the price would be to fix and if I had any further questions. Great customer service all around. And FAIR prices - theyre not ripping you off here! Just wish owner would install A/C in their office. Those guys/gals already work hard -- they shouldnt have to subjected to 100+ degrees throughout the summer!
Been taking my cars here for years. They have always done right by me. They are honest, friendly, helpful, and priced reasonably. I will only take my cars and trucks here. I wont take them anywhere else becuase its hard to find honest chirstian people like this.
Just checking on prices.
Weve brought our car to AVS five times in the past two years and received prompt, courteous and expert service every time. Furthermore, the fees are in line with the prevailing rate for a decent auto shop.As a bonus, AVS stays open until 9 p.m. which allows working people to deal with car issues after work.
Adam at Arden Village Service fit me in for a pre-purchase inspection on a busy Saturday. The staff were informative, professional, friendly, quick, and affordable. Id recommend them to anyone needing a pre-purchase inspection.
Thought staff was friendly and knowledgeable! I thought the price was very reasonable.
Cant go wrong when it comes to auto repairs.
Friendly workers. Good service. I refer everyone there. :-)
My family has been coming to them for years!!! They make going to the mechanic easy and they make you feel right at home!!
Freakin awesome. No bs. Did what they said they would, timely, honest, and sincere. Authentic craftsmen. Pillar of what small business should be.They rock.
Adam is a great service advisor, he really knows his stuff.
I went in to have my battery checked, and likely replaced. They checked it within 2 minutes had an answer, had the battery and after I approved the purchase, but before I could even pay, it was in my car!!!
Customer service friendly. Honest and excellent work I recommend AVS to my family and friends
Came in burning oil from a botched oil change from Jiffy Lube. These guys not only fixed the issue but were extremely fast and informative. I won’t be going anywhere else for car repairs.
Always love this quaint little place and all the hospitality that comes with it.
Great staff, clean operation.
I LOVE Arden Village Service - they are the best service station I have ever used. I go out of my way to purchase gasoline there as well, as I want to support them in whatever way I can.
Needed to get my 1978 motorhome smoged. It was owned by, yes, a little old lady, original first owner. It had 45,000 miles on it and only 200 miles since the last smog testing. It ran great and I was confident it would pass. But the office manager told me he would have to turn down the job of smoging my motorhome, it was to old and finding parts if needed would be difficult. What? You wont smog my motorhome? Thank God the guy that would actually do the work walked in and said he would do it the next day. Yes it passed. But what I dont understand is if a vehicle needs a smog and they are a smog station....well, dont tell me you dont want to do it. What ticks me off is the government that requires me to get a smog when the biggest gross polluters that puts more methane in the atmosphere is the cattle industry. Those farting bovine put more greenhouse gasses in the atmosphere than all the autos, why dont they have to get certified. Fact is, to stop global warming all that would be needed is to cork up the cattle AND the politicians. An example of truth stranger than fiction...hahahaha
Im not an expert and I know very little about cars. I searched online about 6 months ago for a good place to go for general maintenance (oil changes ect) and bigger fixes since my struts needed to be replaced on my older 1999 toyota camry. This is hands down the best car place. Everyone is knowledgeable and courteous and I know Im always getting a fair price for the work. Someone always calls me to let me know if something extra needs to be done when they have my car in, and they only ever suggest fixing things that NEED to be fixed.Ive been to this wonderful establishment a couple times in the last 6 months or so, and I will continue to bring my car here for as long as I live in Sacramento.My most recent experience was Saturday April 12, 2014. I took my car in for an oil change, to check the brakes, and look at some other possibly minor things with my car. Adam took my car in and was wonderful and called me while my car was in and explained how my car was running so that someone like me, who is pretty dense when it comes to cars, can understand easily. A huge bonus for this place is that their employees will drive you back home and pick you up if you live within a mile or two from the shop (if Im remembering correctly on the distance). I believe this last time the mechanic who drove me home and picked me up was named Alex Bess (hopefully my horrible memory for names is actually working) and he was incredibly courteous and a safe reliable driver. I felt like a valued customer and really appreciated the kind manner that everyone works under.I wouldnt trust my lovely car, which lives up to the reliable name I christened it because of their work (Bessie), with any other establishment. They keep my car running wonderfully and in tip top shape.
2nd time at AVS and impressed so far. My taillights werent working after Id replaced the bulbs. Like most shops (Id think), the quote was for an hour of diagnosis ($110). I asked if they found the problem very fast, would they still charge the full hour. She said yes and I agreed. When the problem ended up being quick/cheap, I was very happy that they charged the commensurate rate. Also, I just found out that a friend/coworker has been going here for 30-years!
Great place . excellent mechanics very trustworthy!!
I found a mess up from a privious shop and it just got worse. This shop is the best. I made an appointment and wow they are clean and very friendly shop. I am a tech and work on cars all day, ive never seen such a honest and convenient shop. They up hold the same clean, safe and fair business tactics. I would recomend this shop to anyone and everyone.
Awesome friendly service and well done maintenance
Full service garage does excellent work. Family has used them over 20 years!
Great people. Robert is the best
Fair prices with excellent service
I have been going to Arden Village Service since your business was on the corner of Arden and Watt. They have become family to me.