Cook’s is my new #1! From helping my daughter with the lemon she was sold, to the honesty and thoroughness of a pre-sale inspection on a vehicle then finding the reason after three years why my car was having battery issues during an oil change. I highly recommend Cooks and I have dealt with several auto repair shops. Gage and then we’re amazing as well as any of the other employees that provided the great service we received! Thank you cooks for providing the service you do with integrity!
Great shop hidden away on Fulton Ave. Dont waste your time with paying for dealership work. Bring your vehicle here. 100%. One of the quickest oil changes Ive ever had. Staff run a great shop, clean, friendly and know what the hell theyre talking about and dont run you around overselling and penny pinching everything.Theres a reason why most people who walk into this shop are on a first-name basis with the staff.
I just recently went to Cooks Auto after buying a car from the dealer across the street. I had to replace my shocks and struts and they were so kind and professional. Their pricing was decent and I will be returning any time my car shows issues or even just for routinely maintenance! I definitely recommend! Thank you so much!
I am really happy. My car feels brand new again. Its an older subaru legacy, 2005 that had a few leaks and issues with the rack and pinion + bearing and I had a hard time getting the bottom of these issues with other mechanics. Especially the leaks. The car feels like its a brand new Subaru again, the suspension feels like Im driving on clouds. I am so happy to be leak-free as that has been an issue since I bought the vehicle.The service was also timely, and very affordable. They gave me the best quote for the rack and pinion job.Thanks so much to the fellas and ladies at Cooks. Im new to Sac, and they have left me with a great impression so I ll be sure to be back and tell my friends.
Excellent! Another nearby shop called Marco Muffler quoted me over $3,000 for a simple exhaust leak, saying that I had to replace my entire catalytic converter system and exhaust manifold. Took it to this shop and all it needed was the cracked exhaust pipe to be welded back together and you charged under $150.
Theres a reason there are so many positive reviews, and a reason I refer everyone to these guys. They get it done, they get it done well, they get it done quick, and they dont break your wallet. Whoever is reading this trying to make a choice, congrats, you found your forever repair place.
Awesome 👏🏻. This place is very reliable. I can always count on them everytime I have car issues. I’m a very satisfied customer. Will highly recommend it to friends and family. 👍🏻👌🏻
I was very happy with the electrical work that was done on my truck they have earn my business with honesty and loyalty to the customer that is hard to come by nowadays thank you Cooks Auto Repair and Associates
The only place I take all of my cars. They do great work and have always taken good care of my and my family.
I took my 2008 Chevy Silverado to Cooks Automotive for the first time last week. I had them fix my exhaust manifold gaskets and my motor mounts. I questioned their ethics pretty hard initially, making them show me the work they did, the old parts etc. due to past bad experiences with mechanics overcharging me. They tolerated my distressed, answered all my questions, and did not give me any attitude. They did an amazing job and were less expensive than any other shop I checked with. And, a week later, another issue arose that required me to go to a different shop because I could not make it home, and Shiloh reimbursed me because it was related to their work. No questions asked. He is very honest and down to earth. After searching for many years, I think I finally found a mechanic I can trust.
I was very satisfied with the service it was worth it.i would recommend my friend s and family.
Great customer service and very knowledgeable staff
Once the diagnostic was done i found out I needed a new engine. I was impressed by how helpful the staff was in finding me a solution i could afford. I will go back to them for all future repairs and with all my vehicles
Ben is a good listener, noted all my concerns with my 2003 Ford Expedition, which included changing the spark plugs. All my concerns were addressed and done quickly . The cost is appropriate and not over the agreed estimate. I lived in Vallejo, but I took my truck to this place for repair because they are fair in pricing, trustworthy and great yelp reviews. A peace of mind of knowing that the shop can be trusted is priceless. Highly recommended auto repair shop with great and friendly staff.
I love everything about this business and everyone there. They always do the right thing at a reasonable price, every time. When I leave there I know everything I asked for was done right. They have a check system with each other and nothing leaves the shop without another person double checking which includes and most of the time its the owner double checking. I drive 1 hour to have Cooks service my car. Everything about Cooks is exceptional!Shari Torres, Colfax, Ca.
I dont normally do reviews, however sometimes there are businesses that go above and beyond the usual and deserve to be recognized. Cooks Auto Repair is probably the best shop I have been to since I have had my own vehicle. They offer a variety of services at affordable prices. So far I have had both of my vehicles serviced here for various reasons and I am beyond impressed; Not only by their timeliness and effectiveness to get a job done, but also by the amazing costumer service the entire team provides. They get you in quickly and fix whatever issues you have with your vehicle in a timely manner. The crew is absolutely wonderful, helpful, and always provide excellent service. Not only is the shop 100% affordable but they also provide financing through a third party company! This is super helpful when it comes to those emergency repairs your vehicle may need and you just dont have the immediate funds to cover it. If I could give this shop a higher rating, I would!
I got a used car from car hop, as expected it had issues. Both carhop and cooks we’re fast and reliable and fixing the issues. With or without warranty they got me in and out within a few hours or by the next day. And fairly priced. They’ve definitely got my business for future needs or issues
Went to get my motormouth done they explained and show me what was wrong with my car show me it was going to take 5 hours but it only took 3 hours very very good customer service very clean place I will recommend them to anyone that tells me they need their car done this is my new auto repair place
I’m really appreciate W/the teem, And professional service, thank you, Very much, blessings
This place is a gem. Their service is impeccable, they are always fast and they would not screw you over. All the staffs are very friendly and nice. Ive dealt with Gage a few times and hes been nothing but extremely helpful with information and suggestions. We had to take our Honda there a few times this year and they took care of it very professionally each time. This place is highly recommend if you are looking find a go-to repair shop for your vehicle!
I had some work done here on my car. Tie rods, shocks, and a ball joint. I found my new go-to mechanic. They were fast, honest, and affordable. I walked to Starbucks for a while and had a call in no time.I brought my car to jiffy lube and they told me I needed to replace so many things. Cooks auto gave me a quote that beat their price and told me I actually didnt need to replace everything. They told me I didnt need control arms or my rack and pinion. They showed me the problems with the rack and said it could be an issue later, but to just keep an eye on it. They didnt try to rip me off. Just an honest shop that seems hard to come by anymore.Bring your cars here! Ill be back for oil change and smog soon.
This shop is awesome. Needed a new catyilac converter and charged me only $ 859 as apposed to $1300 u was quoted at several other shops. Part got there quick and got it done earlier than I expected. Friendly, knowledgeable service. No one likes repairs, but it was a good experience. I was recommended by a co-worker and I highly recommend Cooks Automotive. Thanks guys!
Excellent service! I went to this auto shop as I needed an oil change but they told me that oil was new and an oil change was unnecessary. They could have done the service and collected the money. Instead they said that something could be wrong with the engine as the ‘check engine’ light came on, and found out that the gas cap was simply loose. They didn’t charge anything and told me to get a new gas cap at a auto parts store. They kindly wrote down the product name and number for me to get a new gas cap. They are awesome. That’s why I come to this shop. They are very honest and give great customer service! Thank you!!
I have been to this auto shop two times and they have not steered me wrong. The staff are very helpful and do their best at making sure things are done. The staff have an understanding that sometimes we are on a schedule and can’t wait around. I have told them countless times that they do good work and would bring my car to them.
Friendly and fun people! Thank you so much!
I’ve been going to this repair shop for quite sometime! The service since Ben was hired has been impeccable! He knws his car maintenance always helpful in answering questions and giving much needed resource to assist ... I am very pleased going to this shop because the work is done in a timely and efficient matter!
They’re the best in town, I’ve been going to them for 2 years now. Fair prices! Ben and Sarah always help me and giving me good advice about my cars. I have a 1981 Fiat X/19 and there’s not a lot of mechanics who work on these types of cars, but they work on it and do a really good job. Five star mechanic shop!
I should of listened to my wife about this shop a long time ago. They were able to find what was wrong with my car and get the problem fixed ASAP. Thank you guys and if I run into trouble in the future, I’ll be back.
At Cooks Auto Repair I know I am getting the best quality service out there. They go that extra mile to make sure you know you are getting the lowest price out there for parts and not ripping you off like some repair shops do. Friendly atmosphere great costumer service. They dont mind explain in words you can understand. Thank you for your honesty and service.
They were very friendly,had great prices and they finished my brake pads super quick. I will definitely be goin back
I found this place as a complete surprise. Its up the street from my house! But goodness, they relieved so much anxiety I had about my car, AND did a service warranty! Definitely passing the word on about this place! Prices are great, friendly staff, and comfortable waiting area. Id give this place SEVEN STARS if I could.
We have been doing business with Cooks auto for 3 + years. I have never been disappointed. We are retired and have older vehicles. 2001 Chevy and 2002 Dodge pick up. No matter the issue they find a solution. I have had my Tahoe towed a couple times in Feb-Mar. I can always depend that they will take care of the issues in a timely fashion. Often times faster than I had even thought about. Great Company. Love the service, the personnel, they work hard and take care of what ever needs to be taken care of.I have had a vehicle for 19 years, as you can imagine I have had a lot of experience with Mechanics and shops.Cooks is probably the best shop I have dealt with. I absolutely trust them. They are honest and dont oversell, tell me what is necessary.Great Mechanics and very easy to work with. My 2002 truck has 280,000 miles, I feel I will get many more miles out it by using Cooks as my shop to go to.
I highly recommend this place, i spoke to Ben and he went above and beyond to fix our car at a realistic price. This place is honest and dependable and i’m so glad i found this place. I will never take my car to another place!
Great place great customer service
Brought in my 2012 Tundra with the check engine light on. The tech’s diagnosed the problem and found out it was under warranty. So he informed me the repair was done free of charge. Top notch honest shop!
The guys at Cooks are awesome. Very knowledgeable, friendly and helpful. 100% reccomend everyone here!!
Really love the services at Cooks. Customer service awesome. Job well done. Great place to go. Thank y’all
When I moved to Sacramento the best recommendation I received was to take my car to Cooks. They always give me the best quality service at the best price.
Feeling very lucky to have happened upon Rex, and his crew of friendly, efficient & capable mechanics. Had car trouble while traveling and was on a deadline. Which in auto repair means (desperate & easy to gouge) but NOT with this shop they were honest quick and very reasonably priced. Couldnt be happier and my car runs great and I wont have to worry about breaking down along the road. And did i mention i have an import so not easy to even find able bodied mechanics on a moments notice. And he provided shuttle service for me aswell.I absolutely recommend this TOP-NOTCH SHOP W/ TOP-NOTCH MECHANICS. thanks again guys.Leslie
Best repair shop in Sacramento. They go the extra mile without the extra cost
These guys have gone above and beyond my expectations. They dont overcharge, they work with your schedule and are super nice.
EXCELLENT customer service. Repairs for my car were reasonable and done efficiently. THANKS COOKS AUTO REPAIR!!
I was very happy with the work done on my car, I finally have air conditioning!! My car runs great now, no more leaking radiator and I will definitely bring my car back here in the future. Also the nice and friendly employees really make it a family setting, thank you!!
Have had my cars repaired here for over 10 years the staff is awesomethe work is great prices are reasonable. I highly recommend this Shop Honest Friendly Trustworthy Ask for Ben, Gage and Shiloh they will take care of you
Got aabasic oil change. No a long wait for service, even. Offered to give me the codes for check engine light no charge and turned it off for me. And the change was only 40$. Great deal. With be coming back
Fast, efficient, fair pricing and above all Cooks Auto provides exceptional quality work. I highly recommend them.
Awesome service! Extremely knowledgeable about there trade. They take the time to explain and are very fair on price.
Affordable, thorough. Very happy with service. Will use again.
This place is a hidden treasure! I came to inquire about a lose engine cover. The service was quick, friendly, and free of charge. I will definitely come back for future repairs!
Super affordable pricing; excellent work. They want to help you, and dont try and take advantage. Everyone is super friendly, so Cooks is my new family shop.
As someone who does all the work on my own vehicles, whenever I need help theyve always done such an excellent job.
They always have been there when I needed anything they all r very nice wouldnt take my cars anywhere else
Came here because the Hyundai dealer said I needed a bunch of maintenance done but I didnt quite feel they were being honest with me. After coming here I found out that I was right. Been saved me time and money. This is my new mechanic and Im bringing my wifes car next.
Really nice people. Always quick and awesome service! :)
Professional and timely.
Good service. No surprises. Car was done in the estimated time. The price was fair.
Fair prices didnt try to upcharge me on oil change, they found a leak was a 3 dollar gasket other places said I needed the whole pan gasket 600 dollers, thanks cooks auto I will return.
Ben is a awesome guy at Cooks Auto Repair they got my business🙂.
Wonderful! Very kind, efficient, professional, and honest.
They fast a reasonable they are very good mechanics I would recommend them to anyone and they will always be my mechanic long as Im out here in California way to go guys
Thank God for this people. I had brake problems due to the fact that another repair shop misdiagnosed my brake situation. Well Cooks diagnosed the problems and fixed the problem. They are very thorough, knowledgeable and courteous!!! I recommend them highly!!! Thanks Shiloh and Cooks auto repair!!! You will be the only ones working on my car from here on.
Very good experience....I will be back shortly.
These guys are completely fraud, crooks, bad customer service (they calling people honey lol all staff is trash) they cheated me with $1300. They told me they changed my car parts and the same day I had issue with my car when I called them they got upset and denied thats not their fault. when I went to their shop they were acting so rude like I did something wrong. I will suggest to everyone don go their waste of money and time. UNPROFESSIONAL.
These guys are the best and Ive been with them for years!!! They Rock!!! Their service, staff and customer care is the best in Sacramento!!!
My experience here is always great! Cooks auto will always get my business and I will definitely refer people!
Best auto repair shop Ive ever been too!!! Amazing prices too!!!
Very friendly, awesome people! They do a great job!
Wonderful custom service, Trustworthy & Honest
Excellent service, friendly staff, and very efficient!
I love this place. Best in Sacramento.
They dropped what they were doing to fix my ac within 20 minutes of calling
Always good to me never any issues with this place thats why I stick with these people
I have been a customer for over five years and I couldn’t be more happier with these guys I am forever a customer
Honestly and very nice people
Great work all the time
Very reliable and friendly
Awesome and knowledgeable staff
Fast and professional
Great place